Every review we hold for the Knightbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAbbie White was a pleasure to work with!
Abbie White was a pleasure to work with! She made my entire experience from viewing the flat, to negotiating the offer, to completing the reference process and signing the agreement very straightforward and clear. I would highly recommend working with Abbie to other prospective tenants.
David · 7 September 2023
Agent replied · 23 February 2024
Hi David, thanks very much for your kind words and five star rating shared here for our Hampstead lettings team member, Abbie. We're all thrilled to hear you've had such a great experience renting with us and we hope you enjoy your new home.- Emily, B&R
★★★★★ 5/5
TrustpilotIveta Visnyeiova provided good service…
Iveta Visnyeiova provided good service to help me extend the contract. 5 Star.
Fei · 7 June 2026
Agent replied · 11 June 2026
Hi Fei Wang, thank you for telling us you've had a great five star service from Iveta at our Hammersmith lettings branch, we are glad your expectations are being met with Benham and Reeves. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotPraise for Abbas Efir
This is my personal rating related to ongoing support by Abbas Efir at Benham & Reeves: 5 out of 5! Abbas is always helpful, efficient, responsive. My experience with Abbas throughout the years as a Benham & Reeves client has only been positive and constructive. Much appreciated!
Olga · 15 May 2023
Agent replied · 23 February 2024
Thank you Olga for recognising Abbas's management of your property, we are very pleased to see your kind comments and five star rating here. Thank you for your continued custom.- Emily, B&R
★★★★★ 5/5
TrustpilotA really fabulous renting experience!
This is the second time that I have rented my flat through Benham and Reeves. They are really excellent. Yvette even came and helped me move furniture into my car (way beyond the call of duty!) and organised painting etc, and I now have great tenants for the next two years. I can not recommend them highly enough. Alice Lewes owner of flat in Queens Wharf
Alice · 19 December 2024
Agent replied · 24 December 2024
Hi Alice, thanks very much for sharing a five star rating and for your lovely comments about being a contented landlord with Benham and Reeves. We're thrilled to have your trust and to be looking after the rental and appreciate your continued custom.- Emily, B&R
★★★★★ 5/5
TrustpilotExcellent Service
Many thanks to Rahim Velji and the team at Benham and Reeves for successfully letting my flat again. I have used Benham and Reeves for many years and have always received a very efficient and attentive service.
David · 20 January 2024
Agent replied · 23 February 2024
Hi David, thank you very much for leaving a five star rating here which Rahim and the lettings team are very glad to see. We also glad to hear that as a landlord with us for many years, you are still receiving high levels of service from us. We appreciate your custom.- Emily, B&R
★★★★★ 5/5
GoogleI had a wonderful experience with Benham and Reeves. Francesca was very helpful and kind. She was patient with me throughout the process and helped me secure my dream flat.
S · 3 June 2024
Agent replied · 23 February 2024
Hi SS, we're delighted to hear you've had such a great experience renting with us here in Knightsbridge. Francesca is delighted to see your five star rating, thank you!
- Emily, B&R
★★★★★ 5/5
TrustpilotEdelyn Reynolds was a pleasure to work…
Edelyn Reynolds was a pleasure to work with! She made the entire process very clear and straightforward, was extremely responsive, and came back to me on my queries in amazing time. I would highly recommend working with Edelyn and Benham & Reeves!
David · 15 September 2023
Agent replied · 23 February 2024
Hi David, thanks very much for your very kind words which encouraged Edelyn greatly. Its good to hear you've had such a good service experience and we are worthy of your five star rating. Thanks!- Emily, B&R
★★★★★ 5/5
TrustpilotAbbas Efir has been an absolute…
Abbas Efir has been an absolute pleasure to work with. His professionalism, efficiency, and dedication to both his work and clients are truly commendable.Abbas and his team have made every interaction seamless and enjoyable, and I look forward to continuing my relationship with Benham and Reeves thanks to the excellent service they provide.
Sarah · 22 October 2024
★★★★★ 5/5
TrustpilotGreat rent
Di and Joanna were very helpful to us during our rental and provided great assistance during the process.
Mu · 28 November 2024
Agent replied · 24 December 2024
Hi Mu, thanks very much for sharing a five star rating here which Di and Joanna are thrilled to see, we are glad you've found the lettings and property management service and the process very helpful. Thanks for your custom, it's appreciated.- Ruth, B&R
★★★★★ 5/5
GoogleLisa-Jane has been fantastic throughout the renting process!
Always responsive, knowledgeable and helpful, she has been a STAR in all the steps leading to us renting a lovely flat in Brompton Road.
The entire process was handled with courtesy and professionalism, and I cannot thank Lisa-Jane and Thuraya enough, for all their patience and help in getting us settled.PositiveProfessionalism
Adriana · 27 August 2021
Agent replied · 23 February 2024
Thank you Adriana for telling us you had such a great experience with our Knightsbridge lettings service. All the branch staff have been very encouraged by your feedback. Patience and courtesy are great attributes and very much needed in our line of work so its really great to know we are meeting the mark here.
best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotQilin and Claire been amazing…
Qilin and Claire been amazing throughout the process of the lettings. Very smooth very professional
Adl · 30 April 2026
Agent replied · 11 June 2026
Hi Adi, thanks for sharing such positive feedback for the service you've been having from Qilin and Claire in our Wembley lettings and property management teams. We are very pleased to hear you felt well supported throughout the lettings process.
- Emily, B&R
★★★★★ 5/5
TrustpilotVery nice talk and I got so many…
Very nice talk and I got so many information. Big thanks.
John · 29 May 2026
Agent replied · 24 August 2024
Hi John, its great to hear you have had such a great service experience with Benham and Reeves. Thanks for sharing a five star rating here in recognition, it's appreciated.
- Ruth, B&R
★★★★★ 5/5
TrustpilotI have been a landlord utilizing the…
I have been a landlord utilizing the services of Benhams and Reeves for some time now, and I must say, Dele has consistently exceeded my expectations. His dedication and professionalism shine through in every interaction. Dele has not only found me wonderful tenants but continues to do an outstanding job in managing my property. His attention to detail and proactive approach have alleviated any concerns I've had as a landlord. I confidently recommend both the company and Dele to my peers without hesitation. Thank you, Dele, for your exceptional service and commitment to excellence
Jonathan · 26 February 2024
Agent replied · 28 February 2024
Hi Jonathan, it's great to hear we are consistently exceeding your expectations as a landlord. Dele and the lettings and management team here are very pleased to see this and your five star rating. We are glad to hear our proactive approach is working well for you and really appreciate your custom and trust in us.- Ruth, B&R
★★★★★ 4/5
TrustpilotI would really like to express my…
I would really like to express my gratitude and appreciation for Francesca, our property manager. She is very prompt and detail oriented, we have never had any issues contact Ms Francesca during our stay at the property as well. She has kindly and promptly resolved all our issues related with the house and the move out. Thank you, appreciate your time and support, always 😊
Amina · 14 November 2024
Agent replied · 24 December 2024
Hi Amina, thanks for taking the time to leave such a lovely review along with your four star rating. Francesca and the property management team are thrilled to hear you've had such a good service experience renting with Benham and Reeves. Thank for your custom. - Ruth, B&R
★★★★★ 5/5
Trustpilotgreat landlord agent
great landlord agent , we should know , weve been with them 8 years
Mark · 29 April 2026
Agent replied · 11 June 2026
Hi Mark, thanks for taking the time to leave this lovely feedback for the landlords service you are receiving from us. We are glad you are benefiting from all our core services and you find our team solutions-oriented which is great to hear. Thanks very much for your continued custom with Benham and Reeves.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat service by Anna!
The team headed by Anna Kaplan did a brilliant job for us handling the end of one lease and securing a new tenant. All was done seamlessly. It was such a relieve with us being overseas and not having the burden to coordinate all the required stuff like tenancy termination, cleaning , vetting new tenants etc.We were kept updated throughout the process. Fully satisfied with the great customer service.Nathan
Nat · 28 October 2023
★★★★★ 1/5
TrustpilotAn UNACCEPTABLE FOUR YEARS,at 8 Clement…
An UNACCEPTABLE FOUR YEARS,at 8 Clement Avenue / Flat 7
D · 27 May 2026
Agent replied · 11 June 2026
Hi DM, we take all reviews seriously and asked Trustpilot to provide evidence of your tenancy. They sent your name and email which does not match the name on the tenancy agreement and the email address does not match our database.
Saying that YOU have been living 4 years living at this property is being looked into by our compliance team.
WE HAVE NOT RECIEVED ANY COMPLAINT FROM THE ACTUAL TENANT AT THIS PROPERTY.
- Emily, B&R
★★★★★ 5/5
TrustpilotFor me number One
I have lived for 7 years in an apartment that I rented through this agency. it represented the interests of the landlord. I had no problems: the contract was concluded quickly, all issues were resolved easily.They replaced my broken mattress and replaced my non-working washing machine. In addition, all my small-level requests were also carefully considered and promptly resolved. (in particular, the plumber solved the problem with mold and rust in the bathtub)The main advantage of this agency is the people: we still communicate with the realtor who rented the apartment to me. Managers changed several times, but everyone was extremely polite and helpful. I am grateful to the entire team for their work
Timur · 8 February 2024
Agent replied · 23 February 2024
Hi Timur, we're very pleased to hear you've been happily renting from us for 7 years and are getting a great service experience with our lettings & property management teams. We are particularly pleased to hear you've found us to be polite and helpful at all time. Thank you for your custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotNick Hubbard has been very helpful from…
Nick Hubbard has been very helpful from the start and very understanding of the situation, he has been very easy and supportive to work with.
Tao · 27 August 2025
★★★★★ 5/5
TrustpilotExcellent Service
We rent our apartment we these guys. Had excellent service from George who we viewed the property with. We have had a few little issues and Tanya Karachorova the Property Manager has been super efficient (new dishwasher supplied and fitted in a few days for example) very helpful and friendly.
Drew · 18 August 2022
Agent replied · 23 February 2024
Thanks very much for sharing your five star rating and review here Drew.We're pleased to hear you have experienced a great lettings and property management service from our Kew Bridge team.- David M, B&R
★★★★★ 5/5
TrustpilotVery efficient and thorough when it…
Very efficient and thorough when it comes to lettings protocols that are easily understood by us, their clients. Thank you to Greta and Tom. They also give us ample time to respond.
Jasmine · 24 January 2024
Agent replied · 23 February 2024
Hi Jasmine, thank you for leaving a five star rating and for your lovely feedback. We're glad to hear you've had a really good service experience with Greta and Tom, we appreciate it.- Emily, B&R
★★★★★ 5/5
TrustpilotPenny was fantastic and really made the…
Penny was fantastic and really made the process as stress free as possible!! Highly recommended!
Alex · 18 November 2024
Agent replied · 24 December 2024
Hi Alex, we're very pleased to hear you've had such a fantastic experience with Benham and Reeves. Penny is very glad to see this and your five star rating. Thanks very much for your custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotI'm happy to renew the tenancy with Raj…
I'm happy to renew the tenancy with Raj and Anne, they are professional and always helpful.I must say thank you to Kayleigh always response and assist me promptly.
Kanny · 20 March 2024
Agent replied · 22 March 2024
Hi Kanit, we are very pleased to hear you are happy with the letting and property management of your propery, Raj, Anne and Kayleigh are very glad to hear this. Thank you for sharing a five star rating too. - Ruth, B&R
★★★★★ 5/5
TrustpilotMany thanks for Rahim and Anne's…
Many thanks for Rahim and Anne's professional and efficient services to secure a renting property in a very short period, which relievedme from huge pressures on moving.
Gary · 18 December 2025
Agent replied · 26 December 2025
Hi Gary, thanks for sharing your feedback and five star rating here for the service you've had from Rahim and Anne in our Colindale lettings team. We are pleased to hear you've had such a smooth process renting a property with Benham and Reeves.
- Ruth, B&R
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