Snellers Kingston Upon Thames reviews

★★★★★ 5/5

Google

We recently let our property through Snellers. Rob and his team were excellent from start to finish. The process was smooth, communication prompt and we felt continually supported. We are really grateful for all the work that went into letting our property. Thank you!

Anna · 28 November 2023

★★★★★ 5/5

Google

We recently rented a new property through Ella and I cannot recommend her highly enough. From start to finish, she was professional, responsive, and incredibly helpful throughout the entire process. …

Emre · 16 February 2026

★★★★★ 5/5

Google

Alex Robins from Snellers Kingston office has been fantastic in helping me secure a new tenancy and in dealing with any difficulties arising. I found him proactive, responsive and easy to communicate with. Thank you Alex 😊 …

Philippa · 27 March 2024

★★★★★ 5/5

Trustpilot

Many thanks, Zara Choudhry.

Zara Choudhry is a very good tenancy management officer. She has been friendly, professional and responsible.She has resolved my tenancy issue quickly and effectively. I am grateful for her help. I hope everything goes well with her.

Carolyn · 10 April 2024

★★★★★ 5/5

Google

Im a uni student looking a places to stay I worked with Roman to find me a suitable place he was really informative as well as very polite and helpful. I’d recommend working with Roman L.

Gurkamal · 26 April 2024

★★★★★ 5/5

Google

I’d like to thanks Alex for all his professionalism and help in the process of getting a flat in Kingston. I’ve never heard of this company, but I absolutely did not regret contacting them at all. Thank you Alex!

Falimat · 26 February 2024

★★★★★ 5/5

Trustpilot

Bethany review

Bethany has been the property manager for my property during the last year. During this time she has dealt very capably with all issues arising in a timely and professional manner. I am confident that the property is in good hands under Bethany's responsibility.Bob Henry

Bob · 12 October 2023

★★★★★ 5/5

Google

A massive thank you to Alex and his team at Snellers for finding us our home! They're a highly professional estate agency with a lot of time to spare to help us with the little things that go a long way! Thanks guys!

Hunter · 28 November 2023

★★★★★ 5/5

Trustpilot

Snellers lettings were fantastic to work with

Snellers were fantastic to work with. They kept us posted with available properties to let as soon as they came on the market and we were able to find a fantastic rental which we love. Amy, Ayca and Lucy were all brilliant throughout the process - thank you for all your help. Highly recommend and will certainly look to use again next time we move.

Polly · 16 August 2021

★★★★★ 5/5

Trustpilot

Outstanding Experience Renting with Snellers Kingston

I had a very positive experience with Snellers Kingston during my journey of renting a property, and I highly recommend them. From the beginning, the whole team was professional, supportive, and genuinely helpful, making what can often be a stressful process feel much easier.

Raquel · 2 July 2026

★★★★★ 5/5

Google

We gave 5 stars rating because Roman Lydon has given us an outstanding service during the process of renting a flat. He has been very proactive, professional and diligent, we very happy to be dealing with him and also I would like to give a big shout out to the entire team from Snellers they are all very professional. Thank you so much for making the process as smooth as it has been so far.

Gonzalo · 23 September 2024

★★★★★ 5/5

Google

Romanlydon is a Very friendly and hardworking person. He ensure that the customers are happy and communicate with customers to ensure they get the best property as per their requirement. He is a great asset to Snellers.

Shivansh · 27 March 2024

★★★★★ 5/5

Google

I’m so glad I chose Snellers because they are the best in Kingston, especially Matthew isThe best agent ever. Very kind and polite person, helpful.🤝 …

Roani · 2 October 2024

★★★★★ 5/5

Trustpilot

Over 10 years of experience letting our…

Over 10 years of experience letting our properry we have had a mixed bag with the letting agent side of Snellers. Over the years we have had at times, a very poor service, which seems to be very dependent on the person who is managing your property and of course the tenant in the property also.But over the last 2 years I am very happy to give the 5* to Sophie Sheppard who listened to my concerns and managed to rectify many issues within a very reasonable timescale when she took over managing the letting of my property.We are now selling the property with Snellers and Sophie continues to provide the information we need to provide to the buyer, eg safety certificates and she ensures they remain up to date so we comply with the regulations associated with letting a property.

Rosena · 11 June 2024

★★★★★ 5/5

Google

We’ve been in contact with James and he’s friendly and very responsive, and takes our preferences into account when sending us potential properties. Totally recommend!

Josephine · 16 March 2026

★★★★★ 5/5

Trustpilot

Best Letting Estate Agents

I could not have wished for a better estate agent. They were helpful, thoughtful and extremely efficient. Everything was handled with care and consideration especially as I am elderly.I want to particularly thank Marcos Arellano and Rob, The Branch Manager at the St Margarets branch. Thank you so much and I look forward to renting the property you found me.

Leonardo · 11 March 2022

★★★★★ 5/5

Trustpilot

Review

I have been working with Snellers to manager property for over 10 years. Kelly Baldwin runs a very professional team and I would recommend Snellers to other landlords.

Paul · 19 February 2026

★★★★★ 5/5

Trustpilot

Landlord review

I’ve been using Snellers to manage my flat for a few years now. They’ve done a good job looking after my tenants, kept me informed of relevant issues and kept in regular contact. I’d like to thank Josh Moody for his diligence.

Mary · 4 November 2023

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID

AVOID AVOID AVOID. Use of gas lighting techniques like ringing 7 times in a row changing the storey each time. Lied about things being renovated before we moved in at the viewing and lied about the landlord using the garage for his own storage. All of this after we signed the tenancy agreement. I have been renting for the last 25 years and this was one of the worst experiences I have had with estate agents.

Harvey · 7 August 2024

★★★★★ 5/5

Google

Many thanks to Robert Mumford for his great support not only in finding the right house, but also in handling our move. He was always approachable and extremely helpful, even with problems that had nothing to do with the rental. Gladly again!

Norbert · 24 October 2023

★★★★★ 5/5

Google

This is the best letting experience I have so far! You can leave not only your properties but all the remaining hassles to them! They have the best team under Robert M and here my special thanks to Matthew R. Thanks all!

Arion · 24 October 2023

★★★★★ 5/5

Trustpilot

We had a great experience with our…

We had a great experience with our estate agent, Sam. He was professional, responsive and communication was clear and prompt. Very easy to deal with.

Jose · 7 March 2026

★★★★★ 5/5

Google

Property manager Lisa Henderson has been the most professional person from any other member of Snellers Agency. She is a strong communicator and due to her problem solving skills it made our time with Snellers the best of all. She has been the main reason that me and my mother stayed longer than what we planned in renting with snellers and made our stay extremely pleasant. Thank you Lisa

Romina · 25 October 2019

★★★★★ 5/5

Trustpilot

I would like to thank Sophie Sheppard…

I would like to thank Sophie Sheppard for her help negotiating a number of areas which arose throughout this year. She has been very helpful, quick to respond to queries and found successful ways in which to find solutions.

KM · 17 December 2023