Snellers Kingston Upon Thames reviews

★★★★★ 5/5

Google

James Holloway at Snellers Kingston was brilliant! He made my move-out and end-of-tenancy process completely stress-free, even though I wasn’t originally his client. Super helpful, quick to respond, and genuinely lovely to deal with. Highly recommend James! Thanks again!

Karan · 27 November 2025

★★★★★ 5/5

Trustpilot

Hardworking and exceptional

We liaised with Dyaun who was an absolute star and driving force in ensuring our first purchase went ahead smoothly and quickly. His quick responses and unrelenting chasing of the solicitors was invaluable near the end of the purchase. And at the beginning he was friendly, and clearly very knowledgeable about the property and area which we very much appreciated.The one thing that could have taken the service to another level would have been some advice on the logistics of the move as we were new buyers!Thanks Dyaun!

Diego · 16 September 2021

★★★★★ 5/5

Trustpilot

Extremely Positive Experience

Matthew at Teddington Snellers has been fantastic throughout our search for a property and even personally delivered Car Parking Permits when I was in need. He has been willing to answer my questions and guide me through the process as a first time tenant. Matthew is an asset to the team and I will be recommending Snellers because of my positive experience.We were also shown around the property twice by one of the new trainees and also Amy, who were both delightful and very helpful.

Susie · 16 September 2021

★★★★★ 5/5

Google

Snellers Kingston helped identify new tenants for me after the previous tenants bought their own house. I worked with Roman Lydon and Matt Ross and both provided excellent service and advice. Roman kept me updated during the process and was extremely helpful.

Mike · 25 September 2024

★★★★★ 5/5

Google

my experience with snellars has been nice. James is the one who has been helping me and my friends find a place. He has been really nice in explaining the details to us and offering us other options. overall it has been a great experience with James and I look forward to continuing to work with him as we finalize our search.

Divya · 10 March 2025

★★★★★ 2/5

Trustpilot

Pushy all the way.

In order to quicken a sale, Snellers suggested to use a Search from the previous Buyer saying it would save me money. Their Memoranda of Sale with unrealistic deadlines highlighted with a marker pen so unprofessional. To cap it all, the Vendor agreed my offer of the full asking price the day following viewing but would Snellers take it off the market as I requested. No. Not even show it as Under Offer or SSTC. They even had the nerve to say there might be further viewings. Also kept sending silly e mail reminders to my Solicitors every 2 weeks or so. My Solicitors and I spentfar more hours on not only my purchase but my sale in getting thetransactions across the line. Avoid.

Nigel · 20 July 2021

★★★★★ 5/5

Trustpilot

Snellers Rentals

Snellers have been letting out our property for 15 years whilst we are offshore and the fact that we are still with them speaks volumes. They have been great at vetting tenants, collecting rent on time and have helped with renovations in our absence. More recently we have been dealing with Geeta and I would like to thank her for all her help and responsiveness.

Eric · 8 August 2025

★★★★★ 1/5

Trustpilot

Bias discriminatory tenancy referencing

I have over £100k in savings I own two businesses that earn over £450k pa but yet I cant pass a tenant reference for a house that is £1600pm? because the way my finances are laid out, savings not in a savings account, dividends not payroll etc yet people who work for me would pass? It’s a joke with bias parameters put in place to exclude a “certain type” of person. Well done. Not even sure how this is legal. Classism is a bad as Racism. And this feel like both

Hank · 30 June 2021

★★★★★ 5/5

Google

We worked with Roman to find a rental property at Kingston. We are still working with him to find one but wanted to take an opportunity thank him for the service. He is very knowledgable and easy to work with.

Prathima · 2 November 2025

★★★★★ 5/5

Trustpilot

I recently visited a property with…

I recently visited a property with Sonia, I had changed my mind and then last minute revisited. Sonia was extremely professional, her personality is so warm, and infectious that she really was part of my decision to really go for the purchase of property. I would like to thank her as I am overwhelmed by my purchase in the best way possible and she has made the experience nothing but brilliant. I wish you all the luck in the world Sonia. You really are a attribute to Snellers.

Nida · 27 May 2021

★★★★★ 5/5

Google

Renting through Snellers was a nice experience. They are a group of professional people who dealt with everything meticulously and smoothly. Matt has been a wonderful person who assisted me throughout the whole process with due diligence. I hope everything will remain wonderful in future through the course of my renting.

Muhammad · 27 March 2024

★★★★★ 5/5

Google

Me and my partner managed to secure an amazing flat in Kingston thanks to Matt from Snellers. He showed us this flat before it was on the market and helped us secure a great deal on it. He’s been so friendly and helpful throughout the process, we couldn’t ask for anything more! Thanks for all your help Matt!

Megan · 24 October 2023

★★★★★ 5/5

Trustpilot

Helping us make a rented property our home

Bethany has been looking after our tenancy with great professionalism, transparency, and personability. We've always received a quick response when reaching out over email with any question or issue, and would recommend Snellers for renting and would be happy to rent from them again in the future. Thanks for helping us make a property our home!

Ben · 5 December 2023

★★★★★ 5/5

Trustpilot

Amazing supportive team

Matthew was absolutely amazing. Really helpful booking viewings and taking in account our busy schedule. We felt really supported and constantly being updated during the selection and checks period. I would absolutely recommend this agency, Matthew was the one we spoke the most but everyone was very friendly and polite. Thank you very much for helping us find our new home

Ana · 17 July 2023

★★★★★ 5/5

Google

Smellers, and our agent Matthew, have been amazing in helping us with the process of letting in Kingston. Made the process smooth and did everything to make sure we got the best and safest deal, and Managed to get us in a beautiful apartment! Matthew was also always available for questions and concerns. Would definitely use again!

Sofie · 24 October 2023

★★★★★ 5/5

Google

I’m not usually one to write reviews but felt I needed to for the exceptional service I received at Snellers. I really want to say the biggest thank you to Hope who made the whole process with my property search actually enjoyable and stress free. I really felt as though she went above and beyond to ensure I was happy and kept me updated every step of the way. Couldn’t recommend enough, thank you Snellers.PositiveResponsiveness, Professionalism

Georgia · 24 October 2021

★★★★★ 5/5

Google

We recently rented a property through Ella and James - they have both been great. Ella took us on the viewing of the property and was incredibly friendly and knowledgable. They are not ‘hard’ sellers like many estate agents and actually …

Suzie · 16 February 2026

★★★★★ 5/5

Google

I rented the property through Snellers and James Holloway has given us very good in and out of the property that we highly appreciated. He made sure that our request is properly addressed. The correspondence is very transparent and we are …

Sheeba · 16 February 2026

★★★★★ 5/5

Google

James has been very helpful indeed. I trust that we can continue with the search to find a suitable property very soon.

Mike · 16 March 2026

★★★★★ 5/5

Google

Finding a property to rent through Snellers has been a positive experience. Matthew Ross especially has been extremely helpful through the whole process. He was very patient in answering all the questions I had and was always very quick at replying whenever I had a query. It was also very reassuring that he would constantly update me on the process and how it was going. His service was way above my expectations. I honestly do recommend Snellers Kingston as they are a great team. Very professional and supportive!

Lein · 26 December 2024

★★★★★ 5/5

Google

Friendly and professional. I worked closely with James Holloway to finalise a place. Our initial offer was rejected but I liked how James kept working at it till he established some common ground that both sides were happy with.

Anirvan · 22 September 2025

★★★★★ 5/5

Google

I have found Snellers excellent in their time that they have managed my property. My current property manager Roman Lydon has been excellent handling the transition between tenancies. I would highly recommend Snellers to other landlords.

Dave · 23 September 2024

★★★★★ 5/5

Google

Snellers has been extremely helpful throughout our tenancy agreement. Rob is always very helpful and responsive and gets issues with the property sorted out quickly. He has also been very understanding and has helped to take my requests to the landlord and kept me up to date on decisions. Really appreciate it all.

Joy-Anne · 24 October 2023

★★★★★ 5/5

Trustpilot

Very professional

I have used Snellers for over 10 years. I have found their service to be very professional, especially Sophie for a long time and more recently Jess, who are both always very efficient, proactive and responsive. Sophie always sources information for me and provides comprehensive updates and lets me decide upon my options.OK

OK · 16 October 2023