Snellers reviews

★★★★★ 5/5

Google

James is absolutely amazing following up on our requests and found us the most amazing place ! very communicative very polite and a true gentleman ! Thank Snellers! Thank you James

Eirini · 4 October 2025

★★★★★ 5/5

Google

I had a really positive experience with Roman Lydon. He showed us a property and explained everything very patiently and clearly. He was professional, approachable, and took the time to answer all of our questions without rushing us. His knowledge and friendly manner made the whole viewing process much easier. I would definitely recommend Roman to anyone looking for a reliable and helpful property agent.

Mahrukh · 3 September 2025

★★★★★ 5/5

Trustpilot

Thanks Sophie Sheppard

We are renters with Sellers in Teddington, and it has been so good to have such a lovely team, especially Sophie Sheppard, who manages the property and ensures that all maintenance and repair works are carried out promptly and professionally. Totally recommend them

FOLORUNSO · 12 May 2025

★★★★★ 5/5

Google

Snellers provide an excellent and professional service. James is consistently helpful, approachable, and highly efficient. He responds to all my questions and queries promptly and clearly, making the process straightforward and stress-free. I greatly appreciate the support provided and would recommend their services.

N · 16 March 2026

★★★★★ 5/5

Trustpilot

Excellent service and liaison by Sophie…eg

Excellent service and liaison by Sophie Sheppard who addressed my key concerns in ensuring that both landlord and tenant matters were dealt with promptly, diligently and that the property was safe and compliant at all times. Sophie is prompt and responsive with her communication and consistently provides good advice to aid any significant decisions about works or tenants needed at the property. Would highly recommend Snellers and Sophie if you’re looking for total peace of mind.

MP · 24 October 2023

★★★★★ 5/5

Trustpilot

Great Staff

Snellers have been managing property for us for many years now, and in the last few, we've been blessed to have Sophie Sheppard taking care of things for us. Sophie is knowledgeable, has great communication skills and is always quick to respond to any queries we have. We live overseas part of the year, but are more than happy to have our property (and tenants!) in her capable hands when we are away.

Angela · 18 December 2023

★★★★★ 5/5

Google

Alex Robins was absolutely wonderful! He was super helpful in my quest to stay within the Kingston area and provided a Stirling service. It was a pleasure to deal with such a lovely, helpful and professional person. I am now in the process of signing my tenancy agreement thanks to all the help and support I received from Alex. Happy to recommend him and Snellers Kingston to all.

Helena · 27 March 2024

★★★★★ 5/5

Google

Alex was outstanding! We desperately needed more space and we knew Kingston was the right place for us. Alex guided us through the entire process of renting our new property. We love it and so do our two small children. We're happy and thriving here and we owe a great deal to Alex for making the entire process easy and effortless. Thank you Alex! We couldn't commend you more highly!

Sarah · 27 January 2024

★★★★★ 1/5

Trustpilot

Do not trust this agency

Do not trust this agency. Their reviews are fake, and they force you to write a review. Fake ads, and pretty much useless. Last time I rang at the office, they told me to speak to landlord. It is not going to solve the neighbourhood issues in the flat. Point is the place was advertised with a bed and QUIET! It is just a mental place. Sarah Tranter is also a lying robot - she does not reply to her emails same as her colleagues.

Katie · 19 May 2023

★★★★★ 5/5

Trustpilot

Friendly and Effective

Kelly was excellent in helping us sort our broken washer. We quickly had an engineer come round to look at it, and a replacement sorted very efficiently. She kept in contact throughout and made sure we were informed at every step

Rob · 28 April 2025

★★★★★ 5/5

Google

I have been so impressed with Matt from the Snellers Kingston team! From day 1 of liaising with me he has been nothing but friendly, assertive and on the ball with my tenancy queries and predicaments. He goes out of his way to make sure there is an amicable solution to every issue! Thank you so much Matt and the team at Kingston, from a very pleased landlady! SS

Sindhu · 27 January 2024

★★★★★ 5/5

Google

My experience with snellers has been amazing, probably the best estate agents I’ve been in contact with, Alex was absolutely amazing I really couldn’t have asked for someone better to help me. Moving house can be a super stressful time and he made it as stress free for me as possible, I was given updates nearly every day and he went absolutely above and beyond for me, THANK YOU ALEX 🖤

Elise · 24 October 2023

★★★★★ 4/5

Google

Snellers Kingston Estate is unequivocally a great company. I want to express gratitude to all the agents from Snellers that guided me and my family in securing our new home in London. Special shout out to Matthew Ross who always kept us(family) up to date with the progress and worked effortlessly to help us secure and settle at the property in a short period of time. Regards, Brithany Samuels and Family

Lennox · 24 October 2023

★★★★★ 5/5

Google

I had a great experience with James while looking for a home to rent. He was professional, friendly, and very responsive throughout the process. He helped me find a suitable property quickly and made the renting process smooth and stress-free. I would definitely recommend his service to anyone looking for a rental home.

Muqadas · 16 March 2026

★★★★★ 5/5

Google

House hunting for us was a tedious process and we had stricter conditions considering we had a 4 month old baby with us. But Carla and the team at snellers went over and above to help us find the right property which fits our bill. I highly recommend snellers kingston for your future house hunting.

R · 6 October 2025

★★★★★ 5/5

Trustpilot

Priya has been absolutely amazing

Priya has been absolutely amazing! She went above and beyond to find my parents their dream property and made sure that we secured it. Her assistance has made the entire process so much easier and stress-free. I highly recommend her to anyone looking to buy a new home. Thank you so much, Pyria! I would recommend her to anyone who is looking to buy a new home. Thank you so much, Priya!

Mrs · 19 September 2023

★★★★★ 5/5

Trustpilot

Support

Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well

Penny · 12 July 2025

★★★★★ 5/5

Trustpilot

We are extremely satisfied with the…

We are extremely satisfied with the help we received from James! He has always been available, reliable, and very supportive throughout the entire process. James greeted us with a smile, gave us great advice, and made the search for a home much easier than we had expected. He is trustworthy, patient, and genuinely committed to finding the best solution for us. We truly appreciate his dedication and can warmly recommend him to others!

Consumer · 4 September 2025

★★★★★ 5/5

Trustpilot

A* Service from Sophie Sheppard at Snellers

We have been looked after by Sophie Sheppard for a few years now and we cannot give a single negative.Sophie has always dealt with any problems very professionally and gets the job done.Sophie is a pleaser to deal with and it is so reassuring we have her as a point of contact.Snellers and ourselves are lucky to have her so thank you Sophie for all your hard work.

Lisa · 21 November 2023

★★★★★ 1/5

Trustpilot

Can't get anything correct

This is a review for the Teddington office. I cannot believe how many emails this company sends out that are incorrect! It is incompetence at the highest level. I would never recommend them as they 100% can't get accounting correct and write emails that are impossible to understand. Not a one off but going on for months.

Nicola · 23 January 2026

★★★★★ 4/5

Trustpilot

Efficiency of staff

We have been dealing with Anna Harrison for approximately 7 years in the capacity of landlord. During this time, we found Anna to be very efficient in dealing with our queries and solving the problems that we encountered. She communicates well and is always proffesional.

Shelley · 28 April 2026

★★★★★ 5/5

Google

Matt was very friendly and helpful from start to finish. We viewed the property and after we put an offer, he explained clearly what to do next, what to expect etc., Yesterday we signed the tenancy agreement and now we have nothing to worry about until our moving day! If anyone looking to rent around Kingston, definitely contact him :) !

Ellie · 27 March 2024

★★★★★ 5/5

Trustpilot

Very professional service and always be there to help

Snellers has been managing our property for more than 10 years now. They are very professional and always there to help - especially Shaun who has helped us to organise some repairing work for bathroom recently. From getting quotes, booking contractor and checking repairing work, Shaun has made sure that work are done properly and he is always there to help! Keep up the good work!

Mei · 11 December 2023

★★★★★ 5/5

Google

We have just completed the process of renting a property through Snellers, and have had a great experience! Thomas was there from the beginning helping me with viewings and suggesting upcoming properties to us. Once we found the right one, he went to the extra mile to help us with all our queries and requests - and even helped with our rental application too! Hannah also helped with a viewing and both staff members were very friendly, informative and professional! Thank you!

Al-Yasa · 24 October 2022