Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have only good things to report about Greenwoods Residential, we obtained a lovely property from them in Kingston which we rented for two years. They were always responsive and considerate. No problem was too hard or too trivial for them to fix. They are an asset to Kingston, Ham and the other areas they serve.
Andie · 16 April 2019
Agent replied · 21 June 2024
Dear Andy & Fran, Thank you for such a thoughtful review, we have all loved having you as tenants and friends over the past 2 years. You have made our job both enjoyable and very easy and it is nice to get a property back in a better condition than you took it on, thanks to the love and care you have both put into the house and garden. We wish you both the very best on your travels and spending time with your family, should you return to this area please look us up, as we really would love to assist you again in the future. Best Regards Peter and Staff
★★★★★ 5/5
GoogleWe've had such a great experience with Greenwoods as our letting agency. Always responsive, professional, providing information and being the point of contact with third parties when the issues were not directly related to them. I highly recommend for anyone willing to have a present agency when renting.
Angela · 16 April 2021
Agent replied · 21 June 2024
Dear Angela and Pedro, Thank you so much for your amazing review, we are all sorry to see you leave as you have constantly been a delight to work with. Thank you for looking after the property so well and for really making it a home, the neighbours were sad to see you go as are we.
I wish you both all the very best in York, fantastic place to live and work, but should you get the urge to come back south.... please give us a call as we would love to help you to rent or maybe buy your own home in the future.
Best Wishes, Peter, May & Louise
★★★★★ 5/5
GoogleIndiana was very efficient in sorting out a rent increase and new contract for us.
Helen · 16 April 2023
★★★★★ 5/5
GoogleGreenwoods have been incredibly helpful anytime I've needed them, I'm currently renting from them and I'm pretty happy with the way things have gone and how I'm treated.
Stuart · 22 June 2023
Agent replied · 21 June 2024
Hi Stuart, thanks so much for your wonderful review, its very kind of you to go to the trouble of giving us a 5* review and we look forward to working with you for the foreseeable future. Regards Peter Greenwood
★★★★★ 5/5
GoogleGreenwoods have been incredibly helpful anytime I've needed them, I'm currently renting from them and I'm pretty happy with the way things have gone and how I'm treated.
Stuart · 16 April 2023
Agent replied · 24 October 2024
Hi Stuart, thanks so much for your wonderful review, its very kind of you to go to the trouble of giving us a 5* review and we look forward to working with you for the foreseeable future. Regards Peter Greenwood
★★★★★ 5/5
GoogleI have worked with Greenwoods for the past 2 years and I can absolutely recommend them to either Sell or Rent out your property. Greenwood’s Residential are hugely professional and courteous company who pay great attention to detail and customer service, they really are on the ball with regards to new legislation and constantly keep me informed of issues. When repairs and works are carried out on managed properties they always keep landlords up to date with costs and progress and only use reputable/registered and reasonably priced tradespeople! Highly recommended, as an independent Estate Agency with a great track record.
M.E.W · 16 April 2019
★★★★★ 1/5
GoogleHi Is there anyway i can get response of my deposit returned? I have return the rental house for 3 months already but so far still not able to get my deposit back. It is annoying that many calls messages, emails, reminders for follow up, but either no reply or a month later reply with no solid progress...
Sam · 16 April 2023
★★★★★ 5/5
GoogleI have known the Greenwoods Residential team for over 3 years now and have used them for 2 successful let outs of my property. The team have been good to work with, thoroughly professional and were diligent in vetting out the best tenant families for my property. Peter (the owner) is very knowledgeable about the market and norms, so I feel comfortable taking his advice. I highly recommend Greenwoods Residential if you are a landlord OR a prospective tenant.
Sachin · 16 April 2019
★★★★★ 5/5
GooglePeter Greenwood has been an excellent real estate agent, always professional and reliable during all the property letting procedures.
We have experienced no problem with check-in and check-out procedures, and with …
Ludovica · 16 April 2018
★★★★★ 5/5
GoogleThe team at Greenwoods Residential were very friendly, professional and helpful. They assisted us in finding our perfect flat. Their efficient and friendly approach made the experience very enjoyable and easy. Would highly recommend!
Mina · 16 April 2022
Agent replied · 21 June 2024
Dear Mina, thank you so much for your kind review and we are delighted to have been able to assist you and we look forward to working with you again in the very near future.
Best Wishes
Peter, Louise, Tessa and May
★★★★★ 4/5
GoogleThe staff are helpful and responsive and I just love the “Just Move In” service offered by the company which ease a lot of hassles for our moving in. Thank you for making our home move a pleasant experience.
Jessica · 16 April 2021
Agent replied · 21 June 2024
Thank you so much for your kind review, really pleased to help you with your new property and appreciate the feed back on our concierge service 'Just Move in' wish you and your family good health and the very best wishes for 2021,
Best wishes
Peter Greenwood
★★★★★ 5/5
GoogleWe asked Peter to find long-term tenants for our property. He began by
advising us on the steps necessary to be able to offer it for rent.
He then found suitable tenants with alacrity whilst other agencies were
unable to find tenants who met our requirements.
The tenants have been in residence for just over a year. Under Peter's
management any problems, whether functional or administrative, have been
dealt with swiftly and efficiently. The result has been satisfied landlords
and satisfied tenants. We have learnt to trust his judgement and to have
confidence that our property is being cared for as well as and probably better
than we could ourselves.
James · 24 June 2014
★★★★★ 1/5
Google(Updated to include feedback for clarity)
Feedback on interactions with agent acting in their capacity as agent for Greenwoods: unfortunately interactions with this agent about information regarding the workings of a private road, residents’ covenant and association relating to property being marketed, has been met with rudeness and aggression. No such issues with other agents on property sales.
A · 22 June 2022
★★★★★ 5/5
GoogleWe had such a great experience with Greenwoods/Louise while renting in Kingston for the last 3 year. I would recommend for anyone renting in the Kingston area.
Kevin · 16 April 2022
Agent replied · 21 June 2024
Dear Kevin, thank you for such an amazing review and thanks for mentioning Louise our fabulous property manager, we were really delighted to have rented to you for 3 years and wish you all the very best in your newly purchased home.
Best Wishes
Peter Greenwood and Louise Mc Meekin and all at Greenwoods
★★★★★ 5/5
GooglePeter & team are fantastic every time I interact with them. They are very professionals, act fast and are accurate. It’s a pleasure to interact with Peter and he always remembers details of property and case, which is helpful.
Deepak · 16 April 2019
Agent replied · 21 June 2024
Deepak, thank you very much for taking the trouble to put a google review up for us, always great to work with such a wonderful landlord.
regards
Peter Greenwood
★★★★★ 5/5
GoogleA very good and personal service provided by Peter and his team.
Peter seems very personally committed to his customers, and provided a very professional service.
Sean · 24 June 2015
★★★★★ 5/5
GoogleMs Tessa Kind from Greenwoods Estate agents is helping me to find my perfect house. She is professional, affable, efficient, caring, and conscientious and has a very patient attitude.
Highly recommended !
LV · 16 April 2021
Agent replied · 21 June 2024
Dear LV, thank you for writing such a wonderful comment on Tessa, she is a fabulous and knowledgeable member of the Greenwoods team, and it's nice to hear that she been professional and informative whilst working with you. It is a pleasure to be able to assist you and we really hope to help you find your dream home.
Regards Peter Greenwood
★★★★★ 1/5
Google(Updated to include feedback for clarity)
Feedback on interactions with agent acting in their capacity as agent for Greenwoods: unfortunately interactions with this agent about information regarding the workings of a private road, residents’ covenant and association relating to property being marketed, has been met with rudeness and aggression. No such issues with other agents on property sales.
R · 16 April 2022
★★★★★ 5/5
GoogleI have been a landlord with Greenwoods for many years now. I've had great tenants in all of my properties since we started doing business which is why I can't recommend them more.
Jay · 16 April 2024
★★★★★ 5/5
GoogleHi,
Thank you, Greenwoods, for making what's difficult easy.
As we all know, when someone decides to come to this country and rent a house for the first time, IT'S NOT EASY.
I saw the house online, contacted them, and they did everything they could to get it for me, even though they've been there for 7 months. Whenever I need it, they're always available and kind.
Thank you so much.
Cuccu · 16 April 2018
★★★★★ 5/5
GoogleThe service has been fantastic from the word go. Communication and professionalism has been excellent and far exceeded any previous service prior. The staff were polite and happy to help wherever possible. Thank you guys!
Thomas · 16 April 2019
Agent replied · 21 June 2024
Dear Tom & Anna, Thank you so much for such a fabulous review. It was a pleasure to work with you both and thank you for the trust you showed us in taking on the flat on our word that the owner had agreed for us to fit a new kitchen and bath/shower. We all really hope you enjoy living in your new home for as long as you wish to. Kind regards Peter, Louise and May
★★★★★ 5/5
GoogleExtremely professional from the first phone call until we signed our contract, very helpful answering questions we had as well as ensuring the whole process was a smooth as possible
Musenge · 16 April 2024
★★★★★ 1/5
GoogleTerrible service stole my deposit and lied about telling me that I would lose it should anything come back on credit report. STAY FAR AWAY FROM THESE FRAUDSTERS...
Before · 22 May 2024
★★★★★ 5/5
GoogleGreenwoods Residential have been such a pleasure to deal with. They have always been responsive and helpful when things broke or needed replacing in our flat. Great people!
Leah · 16 April 2021
Agent replied · 21 June 2024
Thanks very much Leah, very much appreciated that you took the time to give us a review, Louise our property manager asked me to pass on her thanks to you for being so great to work with. We wish you all the very best for the future,
regards
Peter Greenwood
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
