Greenwoods Residential Kingston Upon Thames reviews

★★★★★ 5/5

Google

Amir was friendly, efficient, and proactive throughout my flat purchase. He made every effort to get things moving when it slowed down.

Zac · 26 March 2026

★★★★★ 5/5

Google

Peter and Amir, take a bow, the best estate agents I have ever dealt with. I initially engaged Peter for the sale of my property, and he was consistently supportive, often acting as a guide with his pragmatic advice and calm demeanour. Amir then took the reins to drive the process through to completion, ensuring everything ran smoothly. Thank you, gentlemen, and thank you for the values you uphold. Highly recommended.

Create8525 · 16 February 2026

★★★★★ 1/5

Google

It's a waste to time, I had a flat viewing on July 2 with the Letting Manager in Kingston, am happy with property, sent a tenancy confirmation, with personal details, documents with offer by email on same day. Called the Manager on the next 3 days, but all in vain, another Property manager said she will leave message to the Letting Manager. However, no one ever reply by email or by call anymore in 2 weeks. Can understand the property may not be available anymore, or with issue with landlord. But at least should drop a quick note to inform.

Wai · 20 July 2025

★★★★★ 5/5

Google

We cannot recommend Greenwoods highly enough! Their team is respectful , diligent and professional in every regard . In our association with the company there has not been a single instance of oversight, neglect or complacence. We’d like to thank our property manager, Fabjola, for her prompt and thorough assistance with ongoing management of the property. Through all of my interactions with her, she has always been understanding of both time sensitivity and the scale of maintenance issues and helps prioritise & track them without any follwups from my side. Never unavailable or indifferent .. she has not once disregarded a concern however big or small. In her competence we feel reassured ! Always been weary of “reviews” and have refrained from them, but , I’d be doing a disservice if I didn’t acknowledge this team and their work .. Greenwoods is certainly the best lettings agency by far and so worthy of praise !

Raghav · 12 July 2025

★★★★★ 5/5

Google

This is a really friendly, neighbourhood-based real estate agents. The Lettings Team is very efficient, helpful and pro-active from the first engagement. Indiana provide key advice on what to do to maximise the rental value and had her promotion strategy formalised the first time I showed her the updated property. Her strategy worked as the property was taken within three days of listing. Seven days later, all background checks and paperwork were complete. Greenwoods ensured everything was taken care of, landlord insurance, inventory, walk around with the tenants. I trust them to provide ongoing management of the property including collection of the rent. Great to deal with, can’t recommend them highly enough.

Elma · 16 April 2025

★★★★★ 5/5

Google

Selling a late Aunt's house as one of three executors, became protracted and challenging mainly through the disappointment of a purchaser withdrawing at a very late stage in the process. Whilst we were in despair, Peter Greenwood and his team pressed on with extraordinary professionalism and determination to find the right sort of purchaser and to secure a sale at the right price. Their diligence in following up leads; communicating with us and prospective purchasers throughout; and looking after the property whilst it was unoccupied was beyond our expectations. Greenwoods are to be commended for their tenacity, determination and professionalism - and for a level of service which is simply first class.

Robert · 16 April 2022

★★★★★ 5/5

Google

We instructed Greenwoods Residential on the sale of our property, from start to completion we found Peter and his team to be proactive, extremely helpful and positive in their approach to the sale. They helped with getting the house ready and marketed to the highest standard in the swiftest of timescales so as to not waste any time in getting a buyer secured and the house sold, beating the highest sold price on the road! Having bought and sold a number of properties over the past 15/20 years I found the Greenwoods Residential a 'Breath of Fresh Air' in the market place going above and beyond what is required of 'normal' estate agents. I have no hesitation in recommending their services, and would suggest anybody looking to buy or sell in the Kingston area to speak with Peter first!

Gurm · 16 April 2022

★★★★★ 5/5

Google

The best estate agents in Kingston. Exceptional Service, a professional and a super dedicated team that are very keen to meet the clients needs, and would also go the extra mile to solve any issues that concerns you. I have dealt with lots of estate agents before but the service here is way different. Special thanks to May Chmeist who would do the best she can to make sure the whole process is running super smooth and on time.

Noha · 16 April 2022

★★★★★ 5/5

Google

Fabjola has been "fab" in responding quickly in an urgent situation involving a dishwasher. Always friendly and above all, efficient. A good experience for a concerned tenant about to go away on holiday

John · 14 March 2025

★★★★★ 5/5

Google

Anyone who is searching for a flat during the current rental climate will know how tough finding a property is. Having gone through a large handful of different estate agents, these guys are by far the best of the bunch, and their customer service has been incredibly warm and honest. Thank you to Scott and Indiana in particular - highly recommend!

Jemima · 16 April 2025

★★★★★ 5/5

Google

Greenwoods Residential has given me a great experience renting my home. Everything goes smoothly. My agent, Indiana, has been especially helpful in resolving all kinds of issues. She is very responsible and replies very quickly, which is rare compared with most other agents I’ve met before. Definitely will recommend them to my friends and family.

Karena · 26 November 2025

★★★★★ 5/5

Google

Brilliant residential team, they get the job done without skipping out on looking after you. Scott was amazing and genuinely great help, incredibly passionate and hospitable people.

Saim · 16 April 2025

★★★★★ 5/5

Google

Peter and his team were so helpful. My partner and I were buying our first home and the process was very daunting to us. Greenwood’s made sure that we understood everything fully and were so patient with our questions. They went above and beyond in every aspect of the move. They even helped us with a loan of furniture when we were waiting for ours to arrive, which they had no obligation to do. Peter came over on moving day to check we were happy and nothing was wrong with the property, and chased gas and electric cards for us. If we ever want to sell or move again, Greenwood’s will be a standout choice for us, no question.PositiveResponsiveness, Quality, Professionalism

Kirsty · 22 June 2021

★★★★★ 5/5

Google

We signed the lease agreement in last December and moved from Hong Kong in late January on LOTR to Kingston. There were a lot of unknown and unfamiliar issues for us and without any past records in UK, it was not an easy task. We are considered to be lucky to find our apartment with Greenwoods and with May's professionalism and timely responsive to us get all the related documents done timely and also manage to help us to settled in our new lovely home for self isolation upon arrival. It would be a nightmare to stuck in a hotel room for 10 days with 2 kids and lots of big luggage. Thanks to Peter and team. The house is clean and neat. They understand us and issues we have, such as the kind of visa we hold. We shared our experiences with friends in HK and everyone asked us to introduce Greenwoods to them. I think it is best to share our experiences here and highly recommend their services to all.PositiveResponsiveness, Quality, Professionalism

Maurice · 22 June 2021

★★★★★ 5/5

Google

Very positive and professional service. When there were issues it was promptly dealt with and I would like to thank Ardit especially for being really helpful.

Martin · 16 April 2025

★★★★★ 5/5

Google

I would not hesitate to recommend Greenwoods Residential, the team have managed my property for over ten years now. They always keep me informed and have helped me navigate through the new regulations for property rental. A very satisfied client.

Norman · 16 March 2026

★★★★★ 5/5

Google

I cannot say any higher praise to Peter and his team, particularly May who handles my case. Coming from Hong Kong and never been staying in the UK before, I am so worry and anxious to rent a flat in Kingston such that my family could move in the country timely. Greenwoods is one of a few property agents that responded to me despite my case required more efforts than the other local customers. They guided me through the whole process seamlessly and always given instant feedback of my endless questions even we are in different timezone. They are such a professional and considerate team and I will definitely get back to them for any further renting or purchase.

Eriksson · 16 April 2021

★★★★★ 5/5

Google

We were looking for a rental property for my friends, who were planning to move to the UK with very short notice. Because they were trying to do this from Hong Kong, so I stepped in to give them a hand. May was our agent, she was simply fantastic! She is responsive, professional and friendly. Due to the circumstances, things were not always straight forward. However, May would go out of her way to assist and made the rental arrangement possible. We have a lot to thank May for, otherwise, my friends would not be able to rent such a great property. We are very happy with May's service and would recommend anyone to use her service.

Jennifer · 16 April 2021

★★★★★ 5/5

Google

We signed the lease agreement in last December and moved from Hong Kong in late January on LOTR to Kingston. There were a lot of unknown and unfamiliar issues for us and without any past records in UK, it was not an easy task. We are considered to be lucky to find our apartment with Greenwoods and with May's professionalism and timely responsive to us get all the related documents done timely and also manage to help us to settled in our new lovely home for self isolation upon arrival. It would be a nightmare to stuck in a hotel room for 10 days with 2 kids and lots of big luggage. Thanks to Peter and team. The house is clean and neat. They understand us and issues we have, such as the kind of visa we hold. We shared our experiences with friends in HK and everyone asked us to introduce Greenwoods to them. I think it is best to share our experiences here and highly recommend their services to all.

M · 16 April 2021

★★★★★ 5/5

Google

Peter and his team were so helpful. My partner and I were buying our first home and the process was very daunting to us. Greenwood’s made sure that we understood everything fully and were so patient with our questions. They went above and beyond in every aspect of the move. They even helped us with a loan of furniture when we were waiting for ours to arrive, which they had no obligation to do. Peter came over on moving day to check we were happy and nothing was wrong with the property, and chased gas and electric cards for us. If we ever want to sell or move again, Greenwood’s will be a standout choice for us, no question.

Kirsty · 16 April 2021

★★★★★ 5/5

Google

As a first time buyer inputs and experience of Peter was extremely helpful through the whole process. He was very helpful and professional at each stage of the process, I was always up to date with what was going on at each step with regular updates and detailed information. I would definitely recommend them as the best agency in Kingston . Thanks a lot for all your help and support Peter and May !

Rasim · 16 April 2022

★★★★★ 5/5

Google

We've chosen Greenwoods Residential for our Kingston lettings for the third time, and we're thrilled with their service. We want to give a special shoutout to Louise, who was thorough, responsive, and delightful to work with every step of the way. We couldn't have asked for a better experience!

Ruba · 16 April 2024

★★★★★ 1/5

Google

They stole my bike charger from the block they "manage" under the false accusation of electricity theft. when we had spoken about this to them when we moved in, once reminded about this conversation miraculously they returned the bike charger saying, We just found it in the basement, after 12 days of chasing them. they also protect other racists who racially profile people in the block they manage. not good people, they don't show up on time either, one day they called me at 9 am at their office, which opens at 9, and didn't show up till 9:30, when I asked them they why so late, the arrogant woman said traffic, so much for professionalism. like our time matters less, and our journey has no traffic. manipulative and not nice at all. plus Louise is never in on time, never calls back and is so unprofessional I can't believe its a British organisation.

Kajal · 16 April 2024

★★★★★ 5/5

Google

Greenwoods residential team has been wonderful to deal with , me saying this with me being a tenant for 10 years dealing with different issues on off and about the housing thought Greenwoods residential , and as always just amazing people to have them looking after your property, and look after Tennant, Greenwoods are very caring very patient very respectful and most importantly very humanely. To all who has helped me to Re- house my my family in such a difficult time in the market , I wanna say thank you I wanna say thank you to Scott has been an amazing deal closure and patient , also I wanna sent my thanks to Peter For working so hard to secure property for my family, extend my thanks to Louise who has being so patient over the years with us & amer who has been a wonderful with us through all of the years. Also extending my thanks to the rest of the team Greenwoods for being amazing people.

VARIETY · 16 April 2024