Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWorking with this company was such a good experience I almost thought it was a scam at first. Compared to my flat search last year which was as nightmarish as the news makes letting in London out to be, this time was so easy thanks to the team at Greenwoods. It felt like they truly cared about my success in the property search, and they were more than helpful at every stage of the process. I’m not in a position to buy currently, but I would absolutely work with this team again in the future if my situation changes. Shout out to Scott and Amir who were legends.
Sam · 16 April 2024
★★★★★ 5/5
GoogleI was new to UK and was fortunate to get in touch with Greenwoods, they made everything so simple and so easy for me. They were responsive all the times. Even after moving into the property, they helped in getting all the necessary things done like, home services, water supply, electricity connection etc.
Last but not the least, I want to mention about May, she was very professional and handled our case superbly. Thanks May and Greenwoods Residential.
Abdulwahid · 16 April 2021
Agent replied · 21 June 2024
Dear Abdulwahid, thank you for your wonderful review, delighted to be renting to you and your family and thankyou for your patience with the few teething issues we have had.
Really pleased to hear such a positive response for our concierge service 'Just move in' who do all of our utilities account transfers and who we also think are excellent. Last but not least, thanks for specifically mentioning May, she is an inspiration to us all and in particular her fabulous customer service and professionalism and we are so grateful to have her at Greenwoods.
We would like to wish you and your family a wonderful time in the new flat,
best wishes
Peter Greenwood
★★★★★ 5/5
GooglePeter and his team were so helpful. My partner and I were buying our first home and the process was very daunting to us. Greenwood’s made sure that we understood everything fully and were so patient with our questions. They went above and beyond in every aspect of the move. They even helped us with a loan of furniture when we were waiting for ours to arrive, which they had no obligation to do. Peter came over on moving day to check we were happy and nothing was wrong with the property, and chased gas and electric cards for us. If we ever want to sell or move again, Greenwood’s will be a standout choice for us, no question.PositiveResponsiveness, Quality, Professionalism
K · 25 October 2020
Agent replied · 24 October 2024
Dear Kirsty and Helen, the pleasure really was all ours, you were the perfect purchasers, organised, informed and flexible when things did not go to plan, and with this being your first purchase it was even more impressive. Delighted we got there despite covid and I really hope you both enjoy your first home together.
regards Peter and team.
★★★★★ 5/5
GoogleVery friendly and professional service from the team, especially Fabjola. I am very satisfied and would highly recommended them.
Daisily · 16 May 2025
Agent replied · 12 December 2025
Hi Daisily, Thanks so much for your review, as a local independent agent we always try our best to ensure our customers receive the very best service possible and its great to hear that our Property Manager, Fabjola made such a positive impact on your move in.
★★★★★ 5/5
GoogleFrom start to finish, everything was managed by Peter and his team, professionally, efficiently and without delays. The credit check was the smoothest and swiftest procedure and a good example for other companies in this field.
We were asked if there was anything we wanted to be done in the flat. A first, in our experience! Good service seems to be essential in their work. We received a flat in a very good and functioning condition and are very happy to stay here for a very long time.
Zahra · 16 April 2019
Agent replied · 21 June 2024
Dear Zahra, Thank you so much for your really wonderful review, it was an absolute pleasure to be able to rent this lovely flat to you and your daughter Nina and I am so pleased that you were happy with the improvements we made and the repainting that we had promised to complete prior to your move in. We are all looking forward to continuing to provide the very best customer support possible for many years to come.
Best Wishes
Peter Greenwood and all at Greenwoods Residential
★★★★★ 5/5
GoogleHi,
After viewing the property, we indicated that we would like to rent it.
It was extremely good working with Greenwoods.
They took a huge burden off our shoulders, and whenever we had a question, they were helpful and responded quickly.
I can recommend them to anyone!
Gergő · 17 August 2025
Agent replied · 12 December 2025
Thanks very much for such a wonderful review, we look forward to working with you during hopefully a long tenancy.
Best Wishes Peter Greenwood
★★★★★ 5/5
GoogleHave been renting a lovely studio in Twickenham since November last year. Greenwood’s have always been very quick to respond to any queries that I have had and all maintenance issues have been very quickly and efficiently dealt with. I definitely hope to keep using them for a long time to come. Landlord has been amazing as well. Thanks so much to everyone involved.
Temp4983 · 16 April 2021
Agent replied · 21 June 2024
Dear V, Thank you so very much for writing this review, its really appreciated by our property manager Louise who has a generally thankless role, but always tries her best to resolve issues quickly and effectively and manages our handymen to ensure jobs get done on time and with the landlords approval. Really pleased you like the studio and we all hope you stay there as long as it suits your needs.
regards
Peter Greenwood
★★★★★ 5/5
GoogleImagine you’re travelling the world for a year. Would you rent out your lovely home to be managed by a man who once had a day job defending the country in frigates, destroyers or submarines or by a youngster in a shiny suit who defends a corner table in The Armpit Arms on Fridays? A complete no-brainer! And 14 months later, what was the experience like? Without doubt, words like “efficient” and “reassuring” come to mind whenever we ask ourselves the question. It meant that if problems arose (and with human beings they always do) we were swiftly told about them and, soon after, how they had been sorted. Other times we were supported with periodic updates to kept us in the picture about how the house was running. Two examples: the long and detailed handover checklist, both leaving and returning, was calmly organised on our behalf while cleaning services were arranged without having to lift a finger. Would we call upon Greenwoods again, of course. Would we recommend them to others, mad not to!
Chris & Jacqui
Chris · 16 April 2024
Agent replied · 21 June 2024
Dear Chris & Jacqui,
Thank you so much for such a special and incredibly poignant review, I cant tell you how good it made me feel then and now as an ex-serviceman to have such an incredible statement said to all those millions of google readers out there, and I know you spoke from your heart, incredible! #
Letting out and managing your amazing, meticulous, fabulous home, on one of the best roads in Southfields was an absolute delight as you travelled the globe, using the rent to part fund an amazing adventure. What was originally a year turned out to be a few months longer as you kindly gave the tenants an extension to allow them to finish the renovation on their own house and to give you two extra months in Spain.... (so jealous). Anyway a huge thank you and if you get the travel itch again just give me a call, always here to help.
Best Wishes
Peter Greenwood
★★★★★ 5/5
GoogleI have been renting a flat from Greenwoods residential for two years. They have been very quick and helpful in resolving any flat queries or questions. Really great, friendly service. Deposit returned in full.
Kasia · 12 November 2025
Agent replied · 12 December 2025
Thank you Kasia it has been a real pleasure working with you we were very sorry to see you leave and and we wish you all the very best in your new home
best wishes Peter and all at Greenwood’s
★★★★★ 5/5
GoogleWe would like to thank Greenwoods Residential and especially Amir Ouri for helping us sell our family home. From the offset Amir was knowledgeable, easy to deal with and most importantly honest. In such a turbulent market Amir has helped us to make our dream move happen. We can't thank Amir and the team enough and thoroughly recommend Greenwoods Residential.
Neha · 16 April 2024
★★★★★ 5/5
GoogleI would like to thank Louise for her excellent service. As soon as I asked for help with a plumbing issue, she responded promptly and quickly arranged for someone to attend who fixed the issue in no time. I have been renting this flat since March 2023 and I am satisfied with everything Greenwoods have done to support me.
Grace · 16 April 2024
★★★★★ 5/5
Googlecompared to other estate agents, greenwood residential are by far the best! they have an exceptional property management team who are always efficient in handling any situations i have in my property. fabjola is extremely helpful, friendly and always reliable, i couldn’t be happier with the service i receive!
I · 27 April 2025
Agent replied · 26 May 2025
Thank you for such a great review as a local independent agent we always try our best to ensure our customers receive the very best service and so I am delighted that you mentioned our Property Manager Fabjola who although has only been with us since the start of this year really is doing a fab job.
★★★★★ 5/5
GoogleFrom the moment I moved in until I moved out, I received consistently friendly service. The agency always responded promptly to any problems, helping me settle in quickly. Many thanks to Greenwood Residential. I would highly recommend this agency to anyone who appreciates a personal and professional approach. Margarete Falk
Stephan · 16 April 2022
Agent replied · 21 June 2024
Dear Stephan and Margarete, I am so sorry for the delay in responding to your fantastic review, it was a really great pleasure to rent Walton House to you and your family whilst Margarete worked at the German School in Ham. Should you ever need to return to this area do please let us know so we can assist in any way possible.
Kind Regards
Peter Greenwood
★★★★★ 5/5
GoogleGreenwoods have been brilliant with helping me find a new apartment, they couldn’t have made the process any easier! Scott was friendly and professional, making sure that the letting process ran smoothly for both myself and the landlord. Thank you again to the entire team at Greenwoods, I will most definitely be coming back in the future!
Ashleigh · 16 April 2024
★★★★★ 5/5
GoogleI have used the services of Peter and his team since shortly after his agency was set up, in both a sales and letting capacity.
They have an in-depth experience of all matters related to their field, are proactive and genuinely pleasant people to deal with.
They set the standard for estate agencies.
Val · 16 April 2021
Agent replied · 21 June 2024
Dear Val, Thank you so very much from all of our staff, you are an absolute delight to work with, and a very professional, compassionate and caring landlord and a superb Vendor as well!
We all look forward to continuing our long and mutually agreeable relationship for many years to come.
regards
Peter Greenwood
★★★★★ 5/5
GoogleLouise is a highly professional & helpful staff at Greenwoods Letting department. She always keep us well-informed of any proceedings for ex., Gast safety checks, any repairs at the property etc.,
Amir Ouri, Sales Director, is a highly professional and has good knowledge of market trends.
Friendly and helpful.
Communicated throughout the sales process.
VISHWANATH · 16 April 2024
★★★★★ 5/5
GoogleI worked with many real estate agents while searching to find the right home for my family in Kingston.. similar experiences where
i felt i am one of thousand customers they deal with.. i received auto mails.. nothing personal.. until i met Greenwoods! From the first day i step in their office till today service i get was amazing. Louise from property management is the best i`ve ever seen!
Fevzi · 16 April 2024
Agent replied · 21 June 2024
HI Fevzi, thanks so very much for your review, really means alot to us.
regards
Peter Greenwood
★★★★★ 5/5
GoogleIndiana was truly an incredible help, with her dedication and perseverance she found us a home in one day. I will never stop thanking her.
Rosa & Elyes
Rosa · 16 April 2025
★★★★★ 5/5
GoogleI would like to thank Peter (owner), Louise and May for their brilliant service. For the past 12 months and throughout our time we found them to be extremely helpful, friendly and polite. It was very smooth both moving in and out.. We would certainly use them again and recommend them to our friends.
Tahira · 16 April 2019
Agent replied · 21 June 2024
Dear Tahira and Cesar, it has been an absolute pleasure to have you as tenants, I wish you both all of the very best for the future in saving for your own property and settling down together. If I can help in anyway in the future do please give me a call.
Best Wishes
Peter
★★★★★ 5/5
GoogleDuring my tenancy, Greenwoods have always been there for me when I’ve needed any assistance or something specific looked at in the flat. Greenwoods have a really good online platform for requesting repairs and I’ve always found their response very fast and accommodating; especially when having to double check and get sign off from my landlord. Thank you to the team! Zainab
Nai · 16 April 2024
Agent replied · 21 June 2024
Thanks Zainab, it has been a pleasure to work with you, there were alot of issues with the flat prior to you moving in as it was a new property for us,> but we were delighted to be able to bring to a great standard and thanks for your support in this. Regards Peter
★★★★★ 5/5
GoogleI was really surprised by their kindness. They tried to handle everything exactly the way I wanted. I definitely recommend Greenwood Residential.
WOOJIN · 16 April 2025
★★★★★ 5/5
GoogleWe've been with Greenwoods Residential for over 8 years and couldn't be more pleased. They're always friendly, on time, and reliable. They've always been honest and dedicated to our needs as renters, whether it's promptly fixing issues or offering valuable guidance. We enthusiastically suggest them to anyone in search of a dependable ally in their real estate endeavors.
Faissal · 16 April 2024
Agent replied · 21 June 2024
Dear Faissal, Thanks so much for your very kind review, we appreciate working with such a wonderful family.
Peter
★★★★★ 5/5
GoogleThe Greenwood Agent has been great during my renting The staff are all very patient and helpful, in particular Louise who has been very attentive and supportive every step of the way.
Thank you!
Fanjie · 16 April 2022
Agent replied · 21 June 2024
Dear Fanjie, Thank you! it's been such a real pleasure renting to you and your wonderful family in North Kingston for the past 5 years. Louise has had a very close relationship with you as the property manager over the years and it's really kind of you to mention her. We all wish you the very best of luck and good fortune in your new home, and we hope to be able to help you again in the future.
Best Wishes
Peter Greenwood and Staff at Greenwoods
★★★★★ 5/5
GoogleWe have been very pleased with Greenwoods managing our lettings. Peter and his team are prompt and professional, always able to secure quality tenants and maintain the property in excellent presentable condition.
Thank you for the years of trouble-free management!
Henry · 16 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
