Trusted Agent profile · Kingston Upon Thames, Surrey
Verified
★★★★★
2,191 reviews across 1 platform
4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX
Part of Dexters, see every office.
Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,191 reviews on 1 platform, including 2,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleThank you Ayca and Amy for making our property search easy and offering us a great service: professional, friendly, caring, transparent and effective. We are very grateful for your help.
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleMia was fantastic! She was professional, really listened to my requirements, and communicated brilliantly throughout. She made the whole process smooth and stress-free. Highly recommend!
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
1/5
GoogleDisappointing experience. Took time off work to attend a viewing, only to have the agent discuss a live offer with the seller in front of me during the appointment. It made for a really awkward and unprofessional situation. While they later acknowledged it could have been handled differently, they ultimately stood by their actions. Needless to say, I wouldn’t feel confident trusting them to handle a sale or purchase. Basic discretion during viewings shouldn’t be too much to expect.
Thank you for your honest feedback. We're genuinely sorry your viewing experience didn't meet the standard you, and we, would expect. Your comments have been noted and we'll make sure lessons are learned. We wish you every success with your property journey, and we're sorry we weren't able to make a better impression.
5/5
GoogleHarvey was very professional and enthusiastic throughout the viewing. The properties he showed were very well matched to our requirements, and he clearly understood what we were looking for. A very pleasant and efficient experience. Thank you for your help!
Dear Jennifer, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleHad a really positive experience with Dexter, especially thanks to Alfie’s help throughout the process. There were several obstacles along the way, so it took longer than expected to get everything sorted, but Alfie was incredibly …
Dear yeonghoon, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
GoogleMaddie Taylor at Dexters Kingston is brilliant! She is professional, efficient, and genuinely friendly. She went out of her way to help me every step of the way; couldn’t have asked for better service. Thanks, Maddie!
Dear Scott, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI had such a great experience with Mia. She was super helpful and got everything sorted for me so quickly! Thank you so much to Mia
Dear Lucie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleNot the most easiest of house sales but Katy knocked it out of the ball park! We lost a buyer but Katy was was all over it and she managed to get another within a week which led on to the eventual sale. An estate agent that actually cares and that is a rare trait nowadays, you want your place sold don't hesitate Katy does exactly that, and more.
Ahhhh Rob!!! Feels so surreal after all this time!! What a journey it was. Thank you for keeping your cool and trusting me 😅 xx …
5/5
GoogleAnisa is a gem! She helped me and my sister during our search. She was extremely knowledgeable and made the whole search enjoyable. Even though we didn't rent through her in the end we wouldn't hesitate to recommended her to a friend!
Dear Hannah, Thank you for taking the time to leave a wonderful 5 star Google review. Anisa will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleThank you to Jon Baker for your assistance with the PM Learner Portal and booking my exam today. Very knowledgeable and calming about the process. Exam successfully booked - Thank you Jon
Much appreciated, Lisa. Thank you for your lovely review for the Propertymark Qualifications Team.
5/5
GoogleGenuinely couldn’t be happier with the Service Dexter’s offered us. We had the pleasure of liaising with Ayca and throughout the whole process of finding somewhere to Let and then completing the process, Ayca was brilliant. Always kept me …
Dear Ben, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
GoogleAyca has been an absolute pleasure to work with. She is consistently attentive, proactive, and incredibly helpful. She keeps me well informed with new releases and is always positive and professional in her approach. Her communication and dedication truly stand out.
Dear Eda, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ayca. Please do not hesitate to contact us again. Kind regards, Asma
5/5
GoogleIsabella Briley was super helpful when my Mum and myself came into the office today looking for a property to rent. Very polite and friendly.
Dear Connie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleExcellent service from start to finish. Ayca was attentive and professional. The team was friendly and welcoming, making the whole experience smooth and stress-free.
Dear Munster, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleWorked with Mia @ Dexters KT - she was great at understanding our requirements, taking feedback on the options and showing us relevant houses.
Dear Kashif, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleHi Team, I gotta appreciate the efforts Bella made towards clarifying a query of mine, she went above and beyond with explaining multiple scenarios. I’m so glad to have met her and to get a clarification, thank you
Dear Karthik, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
4/5
GoogleI was pleased with the professional attitude throughout most of the re-letting process. There was one slight blip in the middle where I was not updated about the possible new tenant status.
Hi Peter, Thank you for your positive review and for taking the time to share your experience. We are very pleased to hear that you were satisfied with the service provided. Should you require any further assistance, now or in the future, please do not hesitate to contact us. Yours sincerely, Rhian Juden
5/5
GoogleWe've had a positive experience with Dexters. Mia and Amy were very polite, efficient and helpful. Thank you
Dear Robert, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleVery good service from Dexters on the sale of our house. Good and accurate advice on how to value the property. House sold within short time and sale process progressed smoothly. We were no 4 in chain but the process was pushed through by Dexters through contacting all parts of the chain. Special mention to Emily and David at Dexters.
Dear John, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleAlfie has been polite and kind to me since I first saw him. He has continued to help me get my contract going normally. Actually, I'm not fluent in English yet, but I'm really thankful that you consider me every time I talk on the phone. I think Alfie will trust me and help me find my property. Thank you.
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleI would like to sincerely thank Isabella Briley for her excellent service. She reached out to me both by phone and email regarding my appointment for a rental property search, which I really appreciated. …
Dear Ve Ra, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleAbu was excellent, extremely personable, helped assist where we needed and get us set up. He followed up with a phone call to clarify a point straight away as well as a follow up e-mail. I would recommend.
We are pleased to hear you had a great experience.
5/5
GoogleWe rented our flat through Dexters and had a great experience. Kelsey was extremely helpful throughout the process, friendly, professional, and very responsive. She made everything smooth, straightforward, and stress-free, we really appreciated her support. Highly recommended!
Dear Bo Kyung, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleFrom the moment that we contacted Dexters about listing our property to rent, the service we received was exceptional. Mia Hicks made everything so easy and effortless and communications have been excellent throughout. A totally stress-free experience. Thank you Mia!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's Kingston Upon Thames office has 2,191 reviews across 1 platform: 2,191 on Google.
Dexters Kingston Upon Thames is rated 4.9 out of 5 across all 2,191 reviews, and 4.9 out of 5 on Google from 2,191 reviews.
Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.
Dexters Kingston Upon Thames, 4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX.
