Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
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5/5
GoogleGiovanni has been our wonderful property management agent for many years. He always goes the extra mile, responds to queries promptly and sorts out any issues that arise before they become problems. He has been amazing and I cannot recommend him highly enough.
Rosemary Β· 26 January 2026
Agent replied Β· 26 May 2026
Thank you for your kind comments Neil. I hope you and Rosemary enjoy the rest of your retirement. Best Wishes
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5/5
GoogleLisa Barber is an absolute credit to Property Mark. I rang her with an issue on 12th January and it was all sorted by 15th January with a minimum of fuss and saving my company thousands of pounds. Thank you Lisa
Kate Β· 11 February 2026
Agent replied Β· 11 July 2026
Now this is a review we like to see. We're so glad we were able to save this money for you and get you fast advice when you really needed it. Thanks Kate
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5/5
GoogleI spoke to Luisa Martins from the helpline and posed an unusual and technical question. She said that she would look into it and will call me back which she duly did. I now have a clear answer and feel helped.
Nicholas Β· 11 February 2026
Agent replied Β· 11 July 2026
This is great to read, Nicholas. We love seeing when a team member can do some research for you and come back with the answer for one of those tricky nuanced questions.
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5/5
GoogleIsabella was absolutely sweet, very helpful and knowledgable about the property we were viewing. Very kind and made the way better π©· β¦
Estera Β· 26 June 2026
Agent replied Β· 27 June 2026
Dear Estera, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
GoogleA big thank you to Sharan Panesar, Account Executive who has helped me throughout this process. She is efficient, replies quickly and her explanations are clear and concise. Thank you for you help!
Paula Β· 11 April 2026
Agent replied Β· 11 July 2026
What lovely feedback for Sharan. Thanks so much Paula.
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5/5
GoogleRello handled the administration of our recent house sale and purchase on behalf of our Estate Agent. It wasn't the easiest sale and purchase by any means and yet Emma was so efficient at chasing everyone and keeping us informed with up to date information, to try to alleviate our stress. We eventually got over the line and have now moved and we can only praise Emma and her team for their efficiency. Thanks so much Emma. Highly recommended.
Lynn Β· 14 December 2025
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5/5
GoogleAnisa was very helpful with my requirements and really understood exactly what I was after. She was always on time for the appointments which is always very important to me. Thanks for making the process easy β¦
Tony Β· 8 March 2026
Agent replied Β· 22 May 2026
Dear Tony, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleJust want to say a big thank you to Isabella Briley for her help with student housing in Kingston. She has been really helpful, professional and even offered to drive my son and his housemates from one viewing to the next! They will looking for a house for third year in a few months and I will have no hesitation in using Dexters again.
Sarah-Jane Β· 22 June 2025
Agent replied Β· 22 May 2026
Dear Sarah, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
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5/5
GoogleIsabella was friendly, knowledgeable, and always quick to respond to any questions. Made the whole process smooth and stress-free. We are very happy with her service.
Liezelle Β· 29 May 2026
Agent replied Β· 2 June 2026
Dear liezelle, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
GoogleI had a fantastic experience renting my new flat through Dexters. Issobell was friendly, professional, and always quick to help, she made the whole process easy and stress-free. Thanks to her support and clear communication, everything went smoothly. Iβd highly recommend Issobell and Dexters to anyone looking for a new home.
Michal Β· 22 October 2025
Agent replied Β· 22 May 2026
Dear Michal, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
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5/5
GoogleIsabella Briley has been very helpful with finding and sorting the property with us. Thank you Isabella
Andrew Β· 30 July 2026
Agent replied Β· 1 August 2026
Dear Andrew, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
GoogleIsabella Briley is an excellent property consultant. She has been a tremendous support in my search for a suitable home. She is very professional and efficient. My experiences with the Dexter office staff have been very positive.
Nina Β· 3 March 2026
Agent replied Β· 24 March 2026
Dear Nina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
GoogleKaty was amazing from start to finish, she sold our house quickly and constantly kept us informed with each stage of the process.
She was also instrumental in keeping our chain going by speaking to all parties in the chain ensuring nothing was missed. This attention to detail made sure it was a quick turnaround between offer accepted and completion.
We cannot recommend her enough.
Lee Β· 6 June 2025
Agent replied Β· 6 June 2026
Ahhh thank you Lee! Good luck with the renovations...can't wait to see it π. Thanks for trusting me x β¦
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5/5
GoogleSophie has been fantastic. She's been so patient, listening and adapting to our ever growing list of needs, calling us regularly to check in and going above and beyond to support us in our search. Thanks so much!
Clare Β· 22 February 2026
Agent replied Β· 22 May 2026
Dear Clare, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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5/5
GoogleExcellent experience from start to finish. From the initial inquiry to moving in, everything was smooth and stress-free. The team, especially Hollie, was incredibly professional, always available and quick to answer any questions. The property was exactly as advertised, and the paperwork was quick and easy to complete. Highly recommend to anyone looking for reliable, friendly, and efficient service!
Carmen Β· 9 August 2025
Agent replied Β· 9 August 2026
Carmen thank π you so much for your wonderful 5-star πππππ review and kind words about Mansons Property Consultants! Weβre thrilled to hear that your experience with us, from your initial inquiry to moving in, was smooth and stress-free.
Hollie and the entire team work hard to provide professional, reliable, and efficient service, so itβs fantastic to know that we met your expectations. Itβs also great to hear that the property matched the advertisement and the paperwork process was quick and seamless.
We truly appreciate your recommendation and are delighted to have been part of your journey in finding the perfect property. Should you need any assistance in the future, whether itβs letting, renting, or advice about the property market, weβre always here to help!
Thank you once again for choosing Mansons Property Consultants. Wishing you all the best in your new home!
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5/5
GoogleI recently reported an issue with a cooker unit, and I was genuinely impressed by how quickly it was resolved by the Mansons team. A special thanks to Daisy and Debbie for their prompt and professional handling, they made the whole process smooth and stress-free. Great service and support!
Good in dealing & responding on time. Smooth check-in.
Rakesh Β· 9 August 2025
Agent replied Β· 9 August 2026
Rakesh thank you for sharing this 5-star Google review.
It's always a pleasure to hear positive feedback like this about our service.
We truly appreciate your support and are committed to providing a smooth and efficient experience for all our customers. If there is anything else we can assist you with, please do not hesitate to get in touch. Daisy, Debbie & the Mansons team.
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5/5
GoogleThanks to Lisa Barber, I reapplied for my membership and got approved and paid for within the hour. Can't thank you enough Lisa for going above and beyond.
Dylan Β· 11 May 2026
Agent replied Β· 11 July 2026
Thank you, Dylan! This is great.
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5/5
GoogleAyca was so much help to me in the process of getting the apartment. Not sure it wouldβve happened without her
Krish Β· 30 June 2026
Agent replied Β· 7 July 2026
Dear Krish, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleAyca and Amy were incredibly helpful throughout the whole process of renting my new flat. They were always quick to share the information I needed and did so with genuine kindness. It made everything so much easier.
Andrea Β· 22 February 2026
Agent replied Β· 22 May 2026
Dear Andrea, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
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5/5
GooglePurchasing a property with Dexters is an awesome experience. Special thanks to Emily H. who is super quick in responding and resolving all the queries in no time. I wish I could give 6 star rating, but limited to 5. Getting the handover in just 2 months including Christmas holidays is another mission impossible achieved. Dexters and Emily H. are HIGHLY recommended !!
Many thanks.
Harshit Β· 22 May 2025
Agent replied Β· 22 May 2026
Dear Harshit, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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5/5
GoogleMia is amazing! Such a lovely lady and so helpful with my property search. Can not thank her enough for her help!
Sacha Β· 16 June 2026
Agent replied Β· 17 June 2026
Dear Sacha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleA big thank you to Isabella for dealing with our house purchase. She was very professional and quick to respond to our questions to the vendor, and negotiating the price too. This allowed us to have our offer accepted within about an hour. She also met us at the property for a viewing, so the consistency was great.
Matthew Β· 17 May 2026
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5/5
GoogleSpoke to Maddie in the lettings team today, she was very helpful and answered all of my questions leaving me with no concerns. Great asset to have on the team!
Sienna Β· 15 April 2026
Agent replied Β· 22 April 2026
Dear Sienna, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
GoogleEmma Stride at Rello was fantastic , nothing was too much for her.
She was a friendly voice on the other end othe phone especialy on days when i thought we would never move.
Emma was professional , knowlegeable, helpful and very understanding and i cannot thank her enough for what she did for us during a very stressful time.
If your luck to have Emma on your case your in good hands.
Judith Β· 14 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.