Trusted Agent profile · Kingston Upon Thames, Surrey

Verified

Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,191 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

Part of Dexters, see every office.

Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,191 reviews on 1 platform, including 2,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

2,191

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

We’ve been really pleased with the help and support from Bella during our property search. Such she has always been friendly and professional and was particularly persistent in securing a viewing for us despite some challenging circumstances. She shows excellent compassion and understands our requirements well. She was also punctual and took the time to show us around the property, we’ve really appreciated her efforts and would happily recommend her.

Rowan · 9 September 2026

Agent replied · 16 September 2026

Dear Rowan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Mia at Dexters Kingston was very helpful and professional during my search for a flat to rent. She made the process much easier, and I really appreciate her support. Highly recommended.

Firas · 6 July 2026

Agent replied · 8 July 2026

Dear Firas, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Sharan Panesar was exceptionally helpful. She was able to dig out our qualifications from 7 years ago from the archives to assist us both in gaining membership, and gave wonderful, detailed guidance on how to apply for membership for us both PLUS our newly established letting agency. Professional, knowledgable, supportive - an exemplary example of great customer service, thank you!

Abagail · 11 November 2025

Agent replied · 11 July 2026

Hi Abagail, thanks for the lovely review. Great to see Sharan was able to dig through the archives to get you what you needed, and guide you through the joining process so easily!

5/5

Google

Thank you to Harvey for facilitating a seamless and timely process for a property in 3 person chain. Harvey was very responsive to questions and facilitated easy and quick communication with the sellers with regards to questions I had about the property. Thanks again.

F · 17 March 2026

Agent replied · 24 March 2026

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Many thanks to Harvey Barton from Dexters Kingston Upon Thames office for his friendly support throughout the selling process. And many thanks to David Fisher as well for following up on all details. Also to many names at the back working hard to make it happen before Christmas, I appreciate all your efforts. Many many thanks for making me feel comforted through a stressful period. I would highly recommend working with you all. Thank you!

Ozge · 22 May 2025

Agent replied · 10 January 2025

Dear Ozge, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I am more than happy to provide a very positive review for all the staff at Dexter's and especially Harvey. They dealt with the complicated sale of a property where the owner had been deceased for a number of years and as executor living a long way from the property I was able to rely on them to see the sale through to completion. Excellent communication was ongoing throughout between them myself and the solicitors.

David · 22 May 2025

Agent replied · 22 May 2026

Dear David, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

Great experience with Dexters, in particular Bella, moving back to the country and being on a tight deadline to find somewhere, Bella made sure we had all the options we needed. Follow up in a helpful and proactive way is hard to come by …

Nick · 8 March 2026

Agent replied · 24 March 2026

Dear Nick, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I had the pleasure of speaking to Lisa Barber this morning and can i say it was an absolute pleasure dealing with her. Thank you Lisa for your patience, explaining the services you provide and your customer service over the last week. You are a credit to Propertymark.

Alison · 11 February 2026

Agent replied · 11 July 2026

Hi Alison, thanks for your lovely review. It's great that he took time to get all the details and followed it up with a call back to make sure you had what you need. We'll let the team know and thanks so much for contacting us.

5/5

Google

I spoke to Harvey over the phone and he was very helpful, professional, and lovely to speak with

Darya · 16 September 2026

Agent replied · 24 September 2026

Dear Darya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Google

Isabella Briley made the entire process seamless from start to finish. Her professionalism and warm personality made what could have been a stressful experience truly enjoyable. We couldn’t recommend her more highly!

Zeid · 13 June 2026

Agent replied · 17 June 2026

Dear Zeid, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Vicky has been fantastic to work with. Her communication was outstanding, she kept us updated regularly, responded quickly to any questions, and explained everything clearly. She was professional, approachable, and really helped make the process as smooth as possible. We wouldn’t hesitate to recommend her.

Claire · 26 February 2026

Agent replied · 26 June 2026

Many thanks Claire for your kind words! We are happy to know Vicky was able to assist you. We look forward to helping you in the future.

5/5

Google

Bella has been so helpful. She’s helped me look for a letting within my budget and meeting my criteria. I will definitely use Bella again and recommend her to others.

Chelsea · 24 June 2026

Agent replied · 25 June 2026

Dear Chelsea, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Fantastic service from Dexters Kingston. Mia kept me updated throughout the entire process, making everything stress-free. She has been extremely helpful, professional and proactive. Highly recommend both Mia and Dexters

Mark · 23 June 2026

Agent replied · 25 June 2026

Dear Mark, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I had a very good experience renting through dexters with a lot of help from Acya. She was friendly, professional, and very easy to communicate with throughout the whole process. Everything went smoothly and she was always quick to respond to any questions.

Eleftheria · 17 March 2026

Agent replied · 24 March 2026

Dear eleftheria, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had a great experience with Bella at Dexter’s Estate Agents. She was extremely professional, friendly, and always quick to respond to any questions I had. Bella made the whole process smooth and stress-free, keeping me updated at every …

Abhishek · 8 April 2026

Agent replied · 24 March 2026

Dear Abhishek, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I've had a great experience working with Dexters to sell my flat - fast, efficient and very communicative. Gary was very helpful in setting out all my options initially and Emily has been excellent, supportive and very professional in …

Huw · 4 April 2026

Agent replied · 15 May 2026

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

The Dexters Kingston team have been super helpful - shout out to Ayca, Amy, and Alfie! Super responsive, professional, and easy to deal with, which made everything much smoother than expected. Highly recommended if you're looking to move in the areas they cover.

Ku · 10 March 2026

Agent replied · 24 March 2026

Dear Ku Chung, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I had a great experience at dexters in Kingston. Mia was amazing and helped me through the whole process, her communication was amazing and was very professional! Definitely recommend.

Tasha · 23 June 2026

Agent replied · 25 June 2026

Dear Tasha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Very helpful staff. Ayca was attentive to our needs and kept us regularly updated on our progress. The staff were courteous, and the environment was warm and welcoming.

Aylin · 30 June 2026

Agent replied · 7 July 2026

Dear Aylin Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We did not end up going through Dexters for our rental but the team (in particular Isabella Briley) was very helpful and stuck to sending us exactly what we asked. Thanks for your help and we will be using you again in the future if we need :)

Jonny · 22 January 2026

Agent replied · 22 May 2026

Dear JN, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

From the moment we phoned the consett office and spoke to enquire about a property we were greeted by the Branch Manager Claire Richardson who could not have been more accommodating and helpful Subsequently Claire and her amazing team in the consett office have been brilliant I have to say the professionalism and the attitude and dedication to anything we asked was second to none - This team led by Claire needs recognition from their company - I would not hesitate in recommending JW Woods as an estate agent especially the Consett branch 10 out of 10

Sheila · 26 May 2026

Agent replied · 26 June 2026

Sheila thank you for this wonderful review Clare and the team will be delighted to receive it. We look forward to assisting you in the future.

5/5

Google

I recently had a fantastic experience with Alex and Joshua. They are highly professional and approachable, always maintaining prompt communication. Any queries I had were answered quickly and efficiently. I appreciate Alex’s deep understanding of the local market and his driven approach. Joshua was a pleasure to work with, his responsiveness and impressive hard work ensured everything ran smoothly, far exceeding my expectations. I felt confident that my property was in great hands!

Carol · 22 May 2025

Agent replied · 22 May 2026

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Abu was incredibly friendly and helpful. I wasn’t sure about a few things, and he took the time to talk me through everything clearly. He explained it all in a way that made it easy to understand, and I left feeling much more confident. If I could give more stars I would

Kay · 11 December 2025

Agent replied · 11 July 2026

Thanks for the great feedback! This service is an amazing part of being a member to Propertymark so we are glad to hear about your positive experience.

5/5

Google

Ayca and Amy were really helpful during my rental search. They supported me throughout the process and helped me find a new home. Communication was clear and they were responsive whenever I had questions. Overall, a smooth experience and I appreciate their support.

Adam · 24 February 2026

Agent replied · 24 March 2026

Dear Adam, Thank you for your kind comments regarding Ayca and Amy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters Kingston Upon Thames

How many reviews does Dexters Kingston Upon Thames have?

Dexters's Kingston Upon Thames office has 2,191 reviews across 1 platform: 2,191 on Google.

What is Dexters Kingston Upon Thames's rating?

Dexters Kingston Upon Thames is rated 4.9 out of 5 across all 2,191 reviews, and 4.9 out of 5 on Google from 2,191 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

Where is Dexters's Kingston Upon Thames office?

Dexters Kingston Upon Thames, 4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX.

The Trusted Agent

Is this your office? Claim your page.