Dexters Kingston Upon Thames reviews

★★★★★ 5/5

Google

Mia has been absolutely fantastic, she’s really friendly, professional and efficient. She always picks up the phone to answer any questions I have which I really appreciate! 10/10 x

Arabella · 12 August 2026

★★★★★ 5/5

Google

Dexter has been providing exceptional service. We did have the opportunity to view some of the properties at Kingston with Letting Agent Isabella Briley and really loved her exceptional service. She always has good understanding of the property that she is showing and does an exceptional job in showing the property explaining the details etc. She is very friendly and always makes an effort to understand our queries and address it. Very professional. We have not finalised the property yet but we have decided to work with only Dexters because of Isabella and we are sure she will help us get what we are looking for :)

Prathima · 22 May 2025

★★★★★ 4/5

Google

As we approach the end of the contract, a representative from Dexters, on behalf of the landlord, had reached out to discuss my intentions. Would I like to renew the contract, or are you considering moving on? In this case I received a call from Sonia, who inquired about my plans. I had not previously spoken to Sonia and initially she presented herself as polite and efficient, yet after some back-and-forth discussions, our negotiations became somewhat contentious. However, following a brief email conversation and reset, we were able to work collaboratively with the landlord to arrive at a satisfactory agreement for the upcoming years. Sonia is clearly driven and highly competent in her role, with impressive communication skills. Whether over the phone or through email, she was prompt and attentive, and despite our initial differences, we resolved things quickly and professionally. Thank you, Dexters, and thank you, Sonia. I look forward to working with you again in the future

Colin · 22 May 2025

★★★★★ 5/5

Google

I have had a very good experience with Dexters Kingston so far. From the first day when I entered the branch, Kelsey Hargan made me feel very safe and listened to all my requirements and preferences. To my surprise, the very next day I started receiving options tailored to my specifications from Kelsey and her colleagues. The service that they provide is top notch and they always keep good communication and a professional approach. I am grateful for such a respectable business.

Mira · 22 May 2025

★★★★★ 5/5

Google

Sonia went above and beyond to help me with my lease agreement and property management. From the very start, she was incredibly responsive, knowledgeable, and attentive to every detail. She took the time to explain the process and ensured everything went smoothly, always making herself available to answer my questions and address concerns. Her professionalism and genuine care for her clients set her apart. I couldn’t have asked for a better real estate agent, and I highly recommend Sonia to anyone looking for expert guidance and exceptional service!

Pauli · 22 May 2025

★★★★★ 5/5

Google

I had a fantastic experience with KFH and would highly recommend their services. From the start, Kelsey Hargan the Senior Lettings Consultant was incredibly attentive to our property needs and provided exceptional support throughout the entire process. She was always quick to update us on new listings that matched our requirements, ensuring we never missed an opportunity. Her follow-up was consistent and proactive, making us feel well-informed and valued as clients. Kelsey’s professionalism and dedication made our property search smooth and enjoyable. If you’re looking for a responsive, efficient, and genuinely caring team, KFH is the place to go!

Jaison · 22 May 2025

★★★★★ 5/5

Google

I recently worked with Kelsey as my letting agent, and I couldn’t be more pleased with the experience. Her attention to detail set her apart. Kelsey’s support throughout the entire search process was exceptional. She was always ready to answer questions, and provide guidance on next steps in the process. I felt completely confident that I had someone truly knowledgeable to help with my letting process. Thanks to her dedication and follow-through, I found an apartment I’m genuinely excited to call home. Kelsey’s professionalism, responsiveness, and genuine care for my satisfaction have made this experience smooth and stress-free. I highly recommend her to anyone in need of a letting agent who goes above and beyond.

Preston · 22 May 2025

★★★★★ 5/5

Google

“I recently had the pleasure of working with Kelsey Hargan, Senior Lettings Consultant at Dexters, and I cannot recommend her highly enough. From start to finish, Kelsey demonstrated exceptional professionalism, attentiveness, and genuine care for her clients. She was incredibly knowledgeable about the market and made the entire process seamless and stress-free. Kelsey always went the extra mile to address any concerns I had and ensured that every detail was handled promptly and efficiently. Her friendly demeanor and dedication to providing excellent customer service truly set her apart. If you’re looking for a consultant who is not only highly skilled but also approachable and trustworthy, Kelsey Hargan is the one to go to. Thank you, Kelsey, for making this such a positive experience!”

Naison · 22 May 2025

★★★★★ 5/5

Google

We had the pleasure of working with Isabella Briley as our letting consultant, and we can't recommend her highly enough! From the very first interaction, Isabella was incredibly attentive, making sure all of our questions were answered and that we fully understood each step of the process. Her patience was remarkable, never rushing us and always giving us the time we needed to make informed decisions. Not only is she personable and easy to talk to, but her extensive knowledge of the market and attention to detail truly stood out. She went above and beyond to ensure everything ran smoothly! It really makes a difference to your search!

Amy · 22 May 2025

★★★★★ 5/5

Google

I had the absolute pleasure of working with Alex at Dexters Kingston, and I genuinely can’t recommend him highly enough. From the moment we connected, Alex was professional, knowledgeable, and incredibly attentive. He took the time to truly understand what I was looking for and made the whole process feel seamless and stress-free. What stood out most was his communication, always prompt, clear, and friendly. He kept me informed at every step and went above and beyond to ensure everything ran smoothly. It’s rare to find someone who is not only excellent at their job but also makes the experience enjoyable. If you’re looking for someone who genuinely cares, knows their stuff, and delivers results, Alex is your guy. A total asset to Dexters and an absolute star!

Emilie · 22 May 2025

★★★★★ 5/5

Google

I had a fantastic experience with Sonia, the Director of Dexters Kingston, during my time at a property in the KT2 area. Her professionalism, excellent communication, and genuine willingness to help made all the difference. She was always responsive and supportive, ensuring everything ran smoothly throughout my tenancy. Most importantly, when I needed some extra time to find my next perfect home, Sonia went above and beyond to negotiate an additional month’s stay with the landlord, which really eased the pressure for me. Her dedication and care truly set her apart. I highly recommend Sonia and the team at Dexters Kingston for their outstanding service. Thank you again for everything!

Jerry · 22 May 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Isabella Briley during a rental property viewing, and I couldn’t be more impressed! Despite being relatively new to the field, Isabella demonstrated professionalism, enthusiasm, and a deep understanding of the property and the local area. Isabella was punctual, well-prepared, and took the time to answer all my questions thoroughly. Her friendly and approachable demeanor made the entire process stress-free and enjoyable. It’s clear that Isabella is passionate about helping clients find the perfect home, and I would highly recommend them to anyone looking to rent a property. Keep up the great work, this young agent has a bright future ahead!

Georgios · 22 May 2025

★★★★★ 5/5

Google

Bella was incredibly helpful, professional, and supportive throughout the entire process. She kept me updated, answered all my questions promptly, and made everything feel smooth and stress-free. Her knowledge, attention to detail, and …

Surrey · 4 July 2026

★★★★★ 5/5

Google

Thank you to Sharon Parnell (Membership Helplines Team Leader) for all of your support and advice today. The help and guidance that is provided by the Propertymark Helpline is absolutely vital for me - especially as a sole letting agent with a small portfolio to handle. Sharon was really lovely and I came off the phone with a smile on my face too!

Kat · 11 November 2025

★★★★★ 5/5

Google

Mia has been really kind and helpful showing us the flat and guiding us through the rental process, we really appreciate her support! ⭐️

Cristián · 7 September 2026

★★★★★ 5/5

Google

I have been a member for many years and used the helpline for sticky issues and found the information second to none. I spoke to Sharon Parnell, Membership Helplines Team Leader with a few queries around the Renters Rights Act and she was amazing, so knowledgeable. Thank you PM.

Louise · 11 March 2026

★★★★★ 5/5

Google

I have been renting through Dexters for 8 years and have just signed up for another 2 years with them in a new property. Alfie Brown has been an absolute star in helping my partner and I to find a new property to rent at fairly short notice …

Mark · 8 March 2026

★★★★★ 5/5

Google

Katy and her team offered an extraordinary bespoke service. Kat’s advice was spot on as were her recommendations. The team was constantly in communication with me throughout the process and couldn’t have been more helpful. A very professional and user friendly agency. I wish Katy every success going forward.

Mellie · 6 March 2026

★★★★★ 5/5

Google

When we decided to sell our home we asked 3 estate agents to visit us to value our home. When we contacted Ryan, he was very friendly from the start. He explained everything over the phone, he kindly dropped us an information pack off and then organised a time that suited us to visit our home to conduct the free evaluation. On the day Ryan arrived on time as agreed, he was friendly and polite. He was respectful from the start, even taking off his shoes as he walked through the house. Once Ryan had seen the property he then talked me and my husband through the value of the property. He showed us another information pack, which included what his service would include and costings etc. At no point was Ryan pushy, he was very happy to leave everything with me and my husband and even offered to email everything over to us also. I spoke to a friend of mine who Ryan had sold their property for them. She spoke very highly of Ryan and the support he had given their family. She highly recommended Ryan. When we made the decision for Ryan to act on our behalf, there was no upfront costs, we pay the fees on completion of sale. Ryan was very quick in taking the photos of the property (which really did the house justice), he also included a video and before we knew it , it was on the market and being advertised. Ryan organised Viewings very quickly, he always made us aware when viewings where booked in and always kept in contact with us afterwards to provide feedback. Exactly 3 weeks from our house being placed on the market by Ryan, I am so happy to say we have now accepted an offer. Ryan once again has been so supportive, hes asked for us to send details of our solicitor over to him and then he will now be acting on our behalf. Ryan has stated he will keep in contact with us. This transition has been so smooth. We can not honestly thank you Ryan enough. You have been amazing right from the very start of this journey. You have made this process so smooth and so easy for both me and my husband. Communication is 100%, professional approach is 100% and effectiveness is 100%. If anyone is looking to sell their home in the future we would highly recommend Ryan. Thank you for your ongoing support you have been amazing. 5* service, honest, open and transparent and we have always and still do feel confident and in safe hands with you as our estate agent. Thank you again Vicky and Danny

Vicky · 12 March 2026

★★★★★ 5/5

Google

We have had such a great experience with Bella from Dexters (Kingston branch). From the moment a house ticking all of our boxes came onto the market, to signing the agreement and beyond, Bella was there every step of the way. It was a …

Natalie · 4 April 2026

★★★★★ 5/5

Google

Property Mark was really helpful when I was looking for a qualification to undertake. I spoke with Sharan Panesar, she was professional, friendly and made me feel confident in my abilities to take on the level 3 qualification. I'm now about to take my first exam! Thank you

Helena · 11 March 2026

★★★★★ 5/5

Google

Kelsey was absolutely brilliant! She was incredibly well-prepared, arriving with a notepad in hand and an answer for every question we threw at her. It was refreshing to deal with someone so honest and natural. Don't let her age fool …

Verònica · 4 May 2026

★★★★★ 5/5

Google

I rang intoday for help using the Property mark site Anais Green was excelent in helping me , and she realy did need a mention, she was so nice to talk to , and had a very good knowledge of the site, Well done

Martin · 11 April 2026

★★★★★ 5/5

Google

Couldn't have asked for anything more, Chloe S has been amazing all throughout the few weeks we've had the house on the Market, communications were excellent, answered any questions I had, and nothing felt like a chore. Chloe was friendly whilst remaining professional. Huge Thanks Chloe.

Val · 26 March 2026