Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently dealt with Sharan Panesar, Account Executive at Propertymark, while changing my business from a sole trader to a limited company, and I couldn’t recommend her highly enough.
Sharan was extremely helpful throughout the entire process, with quick and clear communication at every stage. She made what could have been a complicated process feel simple and straightforward, always offering support and guidance whenever needed.
Thank you, Sharan, for your professionalism, efficiency, and ongoing support, it was genuinely appreciated.
LegalLets · 11 June 2026
Agent replied · 11 July 2026
Thank you for this brilliant review. We're really proud of Sharan and the team. It's great you felt we were able to keep the process feeling simple. We really appreciate you taking the time to leave us this review!
★★★★★ 5/5
GoogleWe’ve just put our home on the market and I wanted to give some feedback in the form of a review regarding our experience so far & also our photography session yesterday - Friday 29th May.
Nick from the Canterbury office was covering for a colleague so had to travel to Herne Bay & was absolutely brilliant!!
He was professional, friendly & supportive throughout the process. He talked me through, & took me through the photography process easily, naturally & confidently and it was so interesting to see how it works!
We have indoor cats that mean the world to us & Nick was so respectful & understanding of this and I really appreciate it.
Also, I’d like to say a huge thank you to Harvey from Herne Bay who has been incredible. He’s such a genuine guy with real enthusiasm for what he does & it absolutely shines through. He’s been consistently supportive & helpful and is making what is realistically a stressful time a lot easier!
Rueben from Herne Bay was also extremely polite & professional on our initial first visit to the house that we hope to own! He’s been really communicative & has kept me in the loop with progress so far.
I feel people are far too quick to complain these days but rarely compliment, so I wanted to share my experience as the guys are all amazing and an absolute credit!
Cris.
Cris · 4 June 2026
Agent replied · 2 July 2026
Wow! We appreciate your kind words Cris. We're thrilled to hear that Nick provided a great service and It's great to know that Harvey's enthusiasm and Rueben's clear communication made this process easier for you. We truly value your feedback and appreciate you getting in touch and sharing your experience. Lets get you sold! Many thanks, Joe.
★★★★★ 5/5
GoogleI’ve had such a positive experience working with Lisa Barber during my move to Property mark. From the very beginning, she has been incredibly supportive, knowledgeable, and genuinely invested in making the process as smooth as possible for me.
Lisa is not only highly professional but also very approachable and patient. She took the time to explain everything clearly, answered all of my questions in detail, and made sure I always felt informed and confident about each step. Her communication has been excellent throughout prompt, clear, and always helpful.
What really stood out to me was her willingness to go the extra mile. Whether it was following up on queries, providing additional guidance, or simply checking in to see how things were progressing, Lisa consistently showed a high level of care and dedication.
Her expertise and friendly manner made what could have been a stressful process feel straightforward and manageable. I truly appreciate all the effort she has put in and wouldn’t hesitate to recommend her to anyone.
Thank you, Lisa, for all your help you’ve made a real difference!
Partridge · 11 May 2026
Agent replied · 11 July 2026
Wow, what a wonderful review. We really appreciate the time you have taken to write this. It's amazing that Lisa has bee able to provide you with so much support. We're really grateful to have you as a member and we're glad that members are being guided and supported in this way.
★★★★★ 5/5
GoogleI am so happy we selected to work with JWW - Paige and Fiona and the team in the background. They have been brilliant with communication, updates, feedback since day 1 and we have successfully sourced tenants through their letting service. Highly recommended. Lovely ladies to deal with and they are so patient :) We are really grateful for all the hard work they have put into our projects. Thank you from Pelican.
Emma · 19 June 2026
Agent replied · 26 June 2026
Emma thank you for the exceptional feedback you gave to Paige, Fiona and the team at Chester-Le-Street. We are so pleased the letting service they gave you met with your expectation and we look forward to assisting you in the future.
★★★★★ 5/5
GoogleAs an agency we have had alot of growth and changes in the last 12 months, making my application not the easiest. Lucy Wymer, Account Executive - has been great with myself, ensuring i have all i need to register and achieve my qualifications with property mark. I have received fast responses and regular "Check ins" to ensure excellent customer service. I 100% recommend Property mark to any estate agents.
Assuredletting · 11 June 2026
Agent replied · 11 July 2026
Thank you for the lovely feedback, we've passed this on to the team. We're so pleased you had a positive experience with us.
★★★★★ 5/5
GoogleI bought and sold a house with Katy and I honestly can’t imagine an estate agent that could be better. Communication was excellent, with regular updates about where we were with selling and likely exchange dates, either from Katy or her team. I always felt like Katy was holding me in mind and she went above and beyond (even doing a viewing for me on Christmas Eve!). It didn’t feel like this was just a job, it really mattered to her that I had a good experience of buying and selling. Would highly recommend.
Claire · 6 March 2026
Agent replied · 6 June 2026
Thank you Claire!! such a lovely review. Hope you’re getting on ok!! ❤️❤️❤️ xx
★★★★★ 5/5
GoogleWe had a really good experience working with Anisa at Dexters. From the start, she was very supportive and genuinely involved throughout the whole process. She always got back to us quickly, even when we had lots of questions (and sometimes the same ones twice!). Her communication was clear and reassuring, which made a big difference for us.
What we appreciated most was how proactive she was. She didn’t just send us options and leave it there. she actually looked into alternatives, followed up on details, and tried to understand what would really suit us. You could tell she cared about helping us make the right decision, not just moving things along.
There were moments when the process felt a bit overwhelming on our side, but Anisa stayed calm and solution-focused. She was approachable, friendly, and easy to talk to, which made everything feel much more manageable.
We’re really grateful for the time and effort she put into supporting us. It made the whole experience smoother than we expected. Definitely recommend working with her.
Muzaffer · 22 February 2026
Agent replied · 22 May 2026
Dear Muzaffer, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anisa. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleWe had a very positive experience selling our property with Dexters Kingston. From start to finish Harvey and David were able to guide us through the process so we were aware of each step and what to expect. They went above and beyond in giving us reassurance, their support was invaluable to us.
Jilly · 11 August 2026
Agent replied · 16 August 2026
Dear Jilly, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleFour members of our team wanted to register to do their Propertymark level 3 training. So I spoke to Kane Gayle an account executive there who said it would be easier first me to add all 4 sets of team members details and pay for all 4 as I wanted to pay via bacs transfer. Kane was very helpful and made the process easy. We now have 6 team members working towards their level 3 some are trainees some very experienced. Others in our office have already completed their qualifications in lettings, sales and auction.
Karen · 11 January 2026
Agent replied · 11 July 2026
Wow! What an incredible review. Thank you for taking the time to tell us about your experience with us.
★★★★★ 5/5
GoogleBooking several members of my team onto the Level 3 qualification, Sharan Panesar, Account Executive. Sharan was amazingly helpful, went through everything with me and worked hard to find the best options for the team members based on their existing skills/experience, setting them all up to start in the New Year. If you are looking to book any training, I highly recommend reaching out to Sharan. She was extremely helpful and explained everything really clearly, answered all the questions I had, really listened to our needs and supported the team members to get up and running with all of the information they needed.
Maria · 11 January 2026
Agent replied · 11 July 2026
Love hearing this Maria, thanks very much for the five-star review. Sharan really knows her stuff, we're really pleased to have her. So glad you were able to get the advice that you needed for you and the team.
★★★★★ 5/5
GoogleSophie has been proactive between the seller and myself as a prospective buyer by both phone and email on a daily basis, and whilst property purchases often fall over pre-contract, in this instance it would not be for want of Sophie's efforts to progress a sale.
Selkie · 15 September 2026
Agent replied · 24 September 2026
Dear Selkie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI'm leaving a 5 star review for the reason as to how lovely the staff are at dexters especially Isabella. I have been looking for a property to rent and without fail Isabella checks in with me constantly always with a welcoming tone and …
Vikki · 8 September 2026
Agent replied · 16 September 2026
Dear Vikki, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleThank you to Bobby for finding us our lovely home. He is very approachable and makes strong bonds with buyers. Willing to let us view as many times as we want even with relatives. Took a video of the loft when asked. Didn't rush us on viewings. Very polite and a lovely attitude. It was and is a privilege to deal with him.
Kaye · 2 May 2026
Agent replied · 2 July 2026
Thanks for the feedback Kaye! We are thrilled that Bobby's approachable nature made your home search enjoyable. It's great to hear that he provided you with the support and flexibility you needed. We truly value your experience and appreciate your kind words about the professional service. Its a fantastic property you are buying! Thanks, Joe.
★★★★★ 5/5
GoogleWe recently contacted Sharan Panesar, Account Executive at Propertymark to sign up for Company Advantage. Sharan has been prompt in responding to my queries, either by phone or email, and stayed in touch with me through to completing the process. She explained Company Advantage and its benefits to be clearly, in particular I had concerns we wouldn't be signed up in time and only had a short window before our PI expired. Sharan ensured our application was fast tracked and true to her word everything was completed in good time. I needn't have worried! I would highly recommend both Propertymark across the board for what they can provide Estate Agencies, and Sharan for ensuring you are in good hands! Thank you for making this easy and painless for me.
G · 11 December 2025
Agent replied · 11 July 2026
Thanks for the great feedback! This service is an amazing part of being a member to Propertymark so we are glad to hear about your positive experience.
★★★★★ 5/5
GoogleI spoke with Kane Gayle (Account Executive) at Propertymark while signing up for the NAEA qualification and wanted to leave a quick review to mention how helpful he was. He explained everything clearly, answered all my questions without overcomplicating things, and made the whole process much easier to navigate.
He came across as knowledgeable and approachable throughout. Overall, a straightforward and positive experience! Thanks Kane!
Daniella · 11 April 2026
Agent replied · 11 July 2026
Hi Daniella, thank you for your lovely review. We're glad that you're on track and ready to go with your Sales qualification. Don't forget if you have any more questions that crop up during study, please give the qualifications team a call.
★★★★★ 5/5
GoogleKelly was brilliant - she was kind, thoughtful, experienced and knowledgeable. I really appreciated feeling taken care of as a buyer, even though I know the agents are ultimately working for the seller. Her professionalism and warmth was a credit to Dexters.
Sarah · 15 September 2026
Agent replied · 27 September 2026
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleThe team at Sowerby Bridge have been amazing from start to finish for the sale of our property. Ella was looking after us the whole time and we have never had to chase for updates or for action to be taken. She’s been proactive in everything and kept us updated 100% of the time so thank you so much Ella.
Elizabeth · 11 May 2026
Agent replied · 11 July 2026
Thanks for the positive review, Elizabeth. Never having to chase for updates makes such a difference during a sale, so it is brilliant to hear everything felt proactive and well managed throughout. Your kind words are appreciated!
★★★★★ 5/5
GoogleAyca was absolutely amazing in helping us find an apartment in exactly the location we were looking for. She always responded very quickly and was incredibly helpful and knowledgeable throughout the process. It was a pleasure dealing with her, and we highly recommend her to anyone looking for a great real estate agent.
Meetali · 30 June 2026
Agent replied · 7 July 2026
Dear Meetali, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleBella was extremely helpful throughout the entire process. She made me feel heard and was able to match with an amazing proptety that I can not wait to move into. The responses to my emails were excellent and I can not thank enough for how smoothly she helped the entire process go. Thank You Bella, for everything
Ginge · 29 May 2026
Agent replied · 30 May 2026
Dear Ginge, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleBought and sold with Katy. Can’t recommend her enough, very helpful, knowledgeable and supportive with excellent communication. And also the rest of the team, great job by all.
A breath of fresh air compared to the usual estate agents.
Would highly recommend Katy and the rest of her team. Thank you for making the whole process as painless as possible, loving the new house!
Sarah · 6 April 2026
Agent replied · 6 June 2026
Ahhh thank you so much for this Sarah!!! ❤️❤️❤️ xx
★★★★★ 5/5
Google5/5 Stars: Seamless Enrollment with Kane Gayle!
I just completed my enrollment for the Propertymark Level 3 Lettings Certificate, and I couldn't be happier with the process. I want to specifically thank Kane Gayle, Account Executive, for his excellent support.
Kane was incredibly patient, professional, and clear throughout the entire payment process, making what can sometimes be a stressful transaction feel very straightforward. His follow-up communication has been fantastic. I'm now officially enrolled and looking forward to starting the course. Highly recommend reaching out to Kane if you are considering a qualification, he is a huge asset to the team!
Nigel · 11 November 2025
Agent replied · 11 July 2026
Wow what a lovely review. Thanks so much Nigel. Glad we could be of help.
★★★★★ 5/5
GoogleMansons have provided an excellent service while I was transitioning into my new home. Isabella was very reassuring and maintained great communication throughout the process. Andy was welcoming and friendly on the check-in day, which made a big difference. Daisy has also been very professional and helpful since moving in.
Overall, I’m very happy with the service so far and appreciate the support from the team.
Samuel · 9 March 2026
Agent replied · 9 August 2026
Thank you, Samuel, for your fantastic 5-star review. We’re delighted to hear that you had such a positive experience with Mansons Property Consultants while moving into your new home.
It’s great to know that Isabella’s clear communication and reassurance helped make the process smooth, and that Andy provided a warm welcome on check-in day. We’re also pleased that Daisy has continued to provide professional and helpful support since you moved in. At Mansons Property Consultants, we pride ourselves on delivering a high level of customer service for tenants and landlords across the region, and feedback like yours means a lot to the whole team, so thank you 🙏.
We hope you’re settling in well and enjoying your new home. If you ever need any further assistance from our property management and lettings team, please don’t hesitate to get in touch.
Thank you again for choosing Mansons Property Consultants.
★★★★★ 5/5
GoogleI was initially contacted my one of your agent were i provided details on what I wanted to look for, latter that day I changed my mind on some details and so i contacted the branch to change them and Isabella was the person that handled my querie, it was delt with quickly and professionally which give me hope for my job hunt ahead.
Tom · 17 March 2026
Agent replied · 24 March 2026
Dear Tom, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleMia was so helpful, getting me in to see a property within two hours of ringing up and offering super helpful information in order to secure a flat as soon as possible. Makes you feel really cared for during a stressful time of flat hunting!
Poppy · 31 July 2026
Agent replied · 5 August 2026
Dear Poppy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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