Trusted Agent profile · Kingston Upon Thames, Surrey
Verified
★★★★★
2,191 reviews across 1 platform
4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX
Part of Dexters, see every office.
Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,191 reviews on 1 platform, including 2,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleEmma Stride at Rello was fantastic , nothing was too much for her. She was a friendly voice on the other end othe phone especialy on days when i thought we would never move. Emma was professional , knowlegeable, helpful and very understanding and i cannot thank her enough for what she did for us during a very stressful time. If your luck to have Emma on your case your in good hands.
5/5
GoogleThe thought of renting a property was a daunting idea for me as I have heard so many nightmare stories. However the lettings team at Kingston made the process so simple. They showed me properties that were parallel to my requirements and were friendly throughout the whole process. They had the answers to all my questions and I found my dream property problem free. Special thanks to Kris, Bella and Joe for all their support along the way! They couldn’t have been more helpful ⭐️⭐️⭐️
Dear Ruby, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleWe are a family of three looking for a new place to live in Kingston area. Fortunately, we met Alfie, who listens to our needs patiently. He puts in so much effort in researching and gave such good help. We highly recommend Alfie from Dexters if you are looking for a sweet home in Kingston area.
Dear Michael, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleExcellent service from Sharon Parnell about the Renter's Rights Bill with thorough and comprehensive knowledge shared. Sharon was keen to ensure I understood the complexities and very generous with her time - thank you
Fantastic Amanda. Thanks so much for a brilliant review.
5/5
GoogleAs always I have been super impressed with the support received by PropertyMark, I would specifically like to thank Serena Binnar, Membership Helplines Advisor for her help in our very complicated case. Thank you!
Thanks for the great feedback! This service is an amazing part of being a member to Propertymark so we are glad to hear about your positive experience.
4/5
GoogleThough we received a fantastic service from Umar I have awarded 4 stars simply because our agent changed mid- way from Conar to Umar. Transparency was a little foggy as to the reason why the change. But the service itself was impeccable and the sale was concluded quickly. Thank you - Neel C
5/5
GoogleIsabella is very polite and resourceful. She efficiently shortlisted properties meeting my requirements and quickly arranged viewings at times convenient to me. Service is excellent. Highly recommended!
Dear Kathy, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMia was very helpful and checked in with me regularly with updates. I highly recommend this branch.
Dear Angie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleIf 6 stars was available Katy would be worth it. She was fantastic from start to finish. Nothing was too much hassle and even with an incredibly tight timeline due to having a baby, we got in the house a month before, so we could make it perfect. Thank you so much Katy. Your head and shoulders above all other estate agents.
Ahhhhh thank you so much Jake, that’s so kind! Good luck with the baby…. And remember sleep is for the weak 🤣 …
5/5
GoogleMuch appreciated for Miss Emily Healey who helped us do the property viewing in Kingston Upon Thames last Saturday morning. Emily is really professional, kind, friendly, nice to us although it's our first time to meet her. She introduced the property to us comprehensively and patiently. It's really our smart choice to choose Dexters as its service is very well for the Buyers.
Dear Wing Han Wan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleHighly recommend Isabella Briley. Punctual, professional, easy to deal with. The work with our search is still ongoing, and we look forward to closing our rental needs with her help. Thanks, Bella!
Dear Anna, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleKaty succeeded where others failed. Katy arrived with solid area sales market research and within weeks the house was sold. Throughout the process Katy and her team worked tirelessly, held my hand and reassured me in every step. I would highly recommend Katy and her team, wether you sell or buy, you will have a friend looking after you
I’ll still remember that call. “Would you like the most unsaleable house on the market” thank you for your review Evi! It was a pleasure ❤️😍. Xx …
5/5
GoogleBella at Dexters Kingston was excellent throughout the lettings process. She was friendly, professional, and always quick to respond. Everything was handled efficiently and clearly, making the whole experience smooth and stress-free. Highly recommend.
Dear Bethany, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleAyca and Amy were extremely attentive, answering all my questions and advising me whenever needed. They were quick, efficient, and very professional. I’m very satisfied with the whole process and would highly recommend them!
Dear Gabrieli, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleBella was such a saviour when I was looking for a place, couldn’t have done it without her! would recommend her to anyone in need ❤️thank you Bella !! 🫶🫶 …
Dear Mary, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleThanks Kane for booking us all in for the Renters Reform Act on line course . Your help and guidance was really efficient and professional . We will all look forward to the course .
Thank you Grant, we hope you find the course useful too. We really appreciate your review and the five stars.
5/5
GoogleI called the helpline to confirm my thoughts on how to handle a situation and Luisa Martins was both knowledgeable and reassuring that we were doing the right thing, which really put my mind at rest. She was also incredibly friendly and down to earth.
Thanks for your lovely review Nicol. Great to see you were supported.
5/5
GoogleMy friends and I recently used Dexters to find a shared student house, after a bad experience with another estate agent, Dexters was amazing. Alexandra Nelson was incredibly helpful and patient with us, and helped us through the whole process, I would 100% recommended to other students looking to rent.
Dear Dallas, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleEfficient service for a fair price. No complaints. Matt and Ella were particularly helpful and kept me updated throughout.
Thank you Melanie for your review. A smooth, well-managed sale is exactly what we aim for, and we're pleased you felt informed and looked after along the way. All our best going forward!
5/5
GoogleI had a viewing for a property with Bella and she was just the nicest person who has shown me a property before. She made me feel welcome. She was very helpful throughout the viewing with any questions I had and also assisting with the renting process and preparing documents. Thank you Bella!
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleBella has been amazing to work with, super professional, helped me find a place in no time. She's got an answer to every question I've had and is always super quick to respond.
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleHarvey has been very helpful and informative during the viewing. I would love to deal with this agency again in the future if I will be communicating with professionals like Harvey.
Dear Flower, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleBella was amazing in helping and guiding me through property search. I got a better understanding and build a clear path on finding my next home. Thank youuuuu 🌸🙏 …
Dear Meleky, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleAyca has been so helpful with trying to find me a property to rent, she listens to my needs and doesn’t just send through properties that aren’t suitable. Exceptional service.
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's Kingston Upon Thames office has 2,191 reviews across 1 platform: 2,191 on Google.
Dexters Kingston Upon Thames is rated 4.9 out of 5 across all 2,191 reviews, and 4.9 out of 5 on Google from 2,191 reviews.
Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.
Dexters Kingston Upon Thames, 4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX.
