Trusted Agent profile · Kingston upon Thames

Barnard Marcus Surbiton reviews in Kingston upon Thames

4.6

★★★★★ Excellent

203 reviews across 1 platform

5A Surbiton Parade, St. Marks Hill, Surbiton, KT6 4RB, Kingston upon Thames, KT6 4RB

Barnard Marcus's office in Kingston upon Thames, at 5A Surbiton Parade, is rated 4.6 out of 5 across 203 reviews on 1 platform, including 203 Google reviews rated 4.6.

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4.6 / 5

203

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.

5/5

Google

thank you so much to Kecia, Ben, Aaron and the whole team. We started this moving process with another agency and they were making the experience stressful unnecessarily. As soon as we switched to Barnard and Marcus our experience changed completely and you guys have all been amazing at getting us to sale. We really appreciate it and will happily recommend your agency to anyone.PositiveQuality

E&G · 23 October 2020

5/5

Google

I would highly recommend working with Barnard Marcus Surbiton, Sophie and Billie managed to let the property before it went on the market as they matched the perfect tenant to the property immediately. Their communication and professionalism is second to none. Fantastic service!

Annabel · 24 June 2024

Agent replied · 22 October 2024

Thank you for your 5* review and recommendation Annabel. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Martin and Matthew were both extremely helpful in helping us find our flat and communicate with the landlord! We will definitely be using them again in the future when our lease is up!

Francesca · 24 October 2019

Agent replied · 22 October 2024

Hello Francesca, Thank you so much for taking out your time to leave a review with us, we're extremely pleased to see that our team were helpful throughout the service and if there is anything else you need from our team, we will be more than happy to help!

5/5

Google

Sophie Kiely and Billie Radford have been great and helped my friend a lot with the process of moving to a new flat.Great service. Thank you for your help and great work

Іра · 3 November 2024

Agent replied · 10 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Ipa! Kind regards, Lucy, Customer Relations.

5/5

Google

Barnard Macus team in Surbiton are fantastic. We put our flat on the market with them and within a month it went under offer. Georgia and Ben were very helpful thorough out the whole process and guided us well with constant feedback after every viewings and with updates. I would highly recommend to anyone intend on selling their property in Surbiton to use Barnard Macus.

Jo · 24 October 2018

5/5

Google

Excellent. Polite and very patient during a tricky probate sale. Thank you

Kirsty · 10 July 2025

Agent replied · 8 October 2025

Thank you for your kind words! We are so happy to hear that we could assist you with your probate sale. We take pride in providing polite and patient service to all of our clients. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Barnard Marcus was fantastic with finding me and my family a new home. Alex was especially great, friendly, quick to respond, and just so lovely. Overall a 10/10 experience!! I would recommend them to everyone!!

Ellen · 23 October 2023

5/5

Google

A special thanks to Jake, Tom and Luke at the Surbiton office for what has so far been a very professional and smooth process, with great communication. I would highly recommend Barnard Marcus Agents due to the fantastic team they have. Thank you for all the help!!

Andrew · 23 October 2022

5/5

Google

Luke Bustin and the rest of the sales team were absolutely incredible. I would highly recommend using Luke as a broker and will definitely be going back to him in the future. Thank you Luke and the sales team for beating the stamp duty deadline in such a small time frame.PositiveResponsiveness, Quality, Professionalism, Value

Cyrus · 23 October 2021

5/5

Google

Brilliant service. The staff were very welcoming. A special thank you to Martin who was very patient, informative and very helpful towards my search for a flat to let.

Marina · 12 January 2020

Agent replied · 10 January 2025

Hello, thank you for providing our team with a lovely 5-star review about the service you received. We're extremely pleased that Martin and the team could be so helpful and could help you in your search.

5/5

Google

Delighted to work with these guys. As a prospective tenant I was quite nervous about approaching a letting agent particularly as I am new to renting. I needn't have worried, Alex Harrison Knox, the letting agent who helped me, was amazing, extremely personable, friendly and 100% professional to the core. The flat that she showed me was lush and the process ran more smoothly than I anticipated. After trying out quite a few different companies this was by far the best one! Would definitely recommend Barnard Marcus Estate agents to anyone looking to rent/buy a property in the near future.

Nathaniel · 23 October 2023

5/5

Google

The Barnard Marcus team have been absolutely fantastic in assisting in the process of buying my first home. I'm very greatful to Louis for all his time and patience with the viewings and really appreciate his honesty and additional effort in making sure I had all my questions answered. The onward communication from Jake and Tom in the office has also been incredible, being kept up to date with every stage of the process so far has been incredibly reassuring! Thank you so much for all the help!

Imogen · 23 October 2023

5/5

Google

Luke Bustin has been in our lives as a mortgage advisor for the past 2.5 years while we sold our flat and bought our new house. We would 100% recommend him to anyone looking for financial advise as he stopped at nothing to get us the best deal.PositiveResponsiveness, Quality, Professionalism, Value

Lorraine · 23 October 2021

5/5

Google

We would like to thanks Billie and the whole team for the support and quick actions so from today we can move into our new home ! Highly recommend agency!

Silviya · 23 October 2023

5/5

Google

Would like to say a special thanks to Julie Lisles in Sales Progression who has been patient and given good advice and support to support the sale of the house Julie works hard and builds great relationships with buyers and sellers Always professional and friendly You wont find a better service anywherePositiveResponsiveness, Quality, Professionalism

Holly · 23 October 2020

5/5

Google

Sophie and Billie from Barnard Marcus estate agent were absolutely fantastic. They were attentive, knowledgeable, and went above and beyond to help me as a student. Their professionalism and excellent customer service made the entire experience smooth and stress-free. I highly recommend their services!

Cerys · 23 October 2023

Agent replied · 22 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service. Aaron was very nice and helpful. We are impressed with his service. He always updates us and follow-up with the solicitor throughout the whole process. He is very polite and always very quick in his replies. Also thank you for Kecia for her hard work. We will definitely recommend Bernard Marcus to anyone.

Andrea · 24 October 2019

5/5

Google

I had my property with two other agents for one month. I decided to use Barnard Marcus (who let my property on their second viewing!) I am really happy with the service and in particular Vinny Selvakumar, he was professional at all times and kept to his word of letting my property. Thanks Barnard Marcus and Vinny Selvakumar

Dhruve · 24 October 2017

5/5

Google

I had a great experience with Barnard Marcus, and I really appreciate the effort of Rebekah, who has been so helpful and kind during the process of finding me a great place for letting. Highly recommend Only Rebekah.PositiveResponsiveness, Professionalism

Nida · 23 October 2022

5/5

Google

Julie at Barnard Marcus was amazing. There were a lot of delays in the sale of my flat and Julie worked tirelessly to keep communication going between the parties and to get us to completion. She even dealt with my occasional meltdowns. Thank you so much!

Fierygirl · 23 October 2021

5/5

Google

I would highly recommend Barnard Marcus Agents. Jo and Ben and Kecia have kept me updated on a regular basis and have helped with a sale that was not without problems. They have been excellent and I really cant thank them enough for their professional approach and would not hesitate to use them again.

Carole · 23 October 2022

Agent replied · 22 October 2024

Hi, thank you so much for the 5* review of our Barnard Marcus branch! It's great to hear that the team have been helpful, friendly & efficient! We wish you all the best for the rest of your sale.

5/5

Google

Sophie Kiely and Billie Radford have been great and helped me a lot with the process of moving to a new home. Super happy and very satisfied with the service.

Juan · 24 June 2024

Agent replied · 22 October 2024

Hi Juan, thank you for sharing your positive experience with Sophie Kiely and Billie Radford. We are delighted to hear that they provided you with great assistance during your move. If you need any further help, feel free to reach out to us. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic help from Billie and Sophie moving into our new home. They both were on the ball at every step of the way, both super responsive and understanding. Full transparency ! 100% HAPPY Thank you again : Billie and Sophie.

Bill · 27 November 2023

Agent replied · 22 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Early days, but our experience of finding a tenant and getting the tenant moved in was second to none.

Brian · 25 November 2024

Agent replied · 9 December 2024

Many thanks Brian for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Barnard Marcus's Google reviews

Questions about Barnard Marcus Surbiton

How many reviews does Barnard Marcus Surbiton have?

Barnard Marcus's Kingston upon Thames office has 203 reviews across 1 platform: 203 on Google.

What is Barnard Marcus Surbiton's rating?

Barnard Marcus Surbiton is rated 4.6 out of 5 across all 203 reviews, and 4.6 out of 5 on Google from 203 reviews.

Where is Barnard Marcus's Kingston upon Thames office?

Barnard Marcus Surbiton, 5A Surbiton Parade, St. Marks Hill, Surbiton, KT6 4RB, Kingston upon Thames, KT6 4RB.

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