Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlethank you so much to Kecia, Ben, Aaron and the whole team. We started this moving process with another agency and they were making the experience stressful unnecessarily. As soon as we switched to Barnard and Marcus our experience changed completely and you guys have all been amazing at getting us to sale. We really appreciate it and will happily recommend your agency to anyone.PositiveQuality
E&G · 23 October 2020
★★★★★ 5/5
GoogleI would highly recommend working with Barnard Marcus Surbiton, Sophie and Billie managed to let the property before it went on the market as they matched the perfect tenant to the property immediately. Their communication and professionalism is second to none. Fantastic service!
Annabel · 24 June 2024
Agent replied · 22 October 2024
Thank you for your 5* review and recommendation Annabel. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMartin and Matthew were both extremely helpful in helping us find our flat and communicate with the landlord! We will definitely be using them again in the future when our lease is up!
Francesca · 24 October 2019
Agent replied · 22 October 2024
Hello Francesca,
Thank you so much for taking out your time to leave a review with us, we're extremely pleased to see that our team were helpful throughout the service and if there is anything else you need from our team, we will be more than happy to help!
★★★★★ 5/5
GoogleSophie Kiely and Billie Radford have been great and helped my friend a lot with the process of moving to a new flat.Great service. Thank you for your help and great work
Іра · 3 November 2024
Agent replied · 10 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Ipa! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBarnard Macus team in Surbiton are fantastic.
We put our flat on the market with them and within a month it went under offer.
Georgia and Ben were very helpful thorough out the whole process and guided us well with constant feedback after every viewings and with updates.
I would highly recommend to anyone intend on selling their property in Surbiton to use Barnard Macus.
Jo · 24 October 2018
★★★★★ 5/5
GoogleExcellent. Polite and very patient during a tricky probate sale. Thank you
Kirsty · 10 July 2025
Agent replied · 8 October 2025
Thank you for your kind words! We are so happy to hear that we could assist you with your probate sale. We take pride in providing polite and patient service to all of our clients. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBarnard Marcus was fantastic with finding me and my family a new home.
Alex was especially great, friendly, quick to respond, and just so lovely. Overall a 10/10 experience!! I would recommend them to everyone!!
Ellen · 23 October 2023
★★★★★ 5/5
GoogleA special thanks to Jake, Tom and Luke at the Surbiton office for what has so far been a very professional and smooth process, with great communication. I would highly recommend Barnard Marcus Agents due to the fantastic team they have. Thank you for all the help!!
Andrew · 23 October 2022
★★★★★ 5/5
GoogleLuke Bustin and the rest of the sales team were absolutely incredible. I would highly recommend using Luke as a broker and will definitely be going back to him in the future. Thank you Luke and the sales team for beating the stamp duty deadline in such a small time frame.PositiveResponsiveness, Quality, Professionalism, Value
Cyrus · 23 October 2021
★★★★★ 5/5
GoogleBrilliant service. The staff were very welcoming. A special thank you to Martin who was very patient, informative and very helpful towards my search for a flat to let.
Marina · 12 January 2020
Agent replied · 10 January 2025
Hello, thank you for providing our team with a lovely 5-star review about the service you received. We're extremely pleased that Martin and the team could be so helpful and could help you in your search.
★★★★★ 5/5
GoogleDelighted to work with these guys. As a prospective tenant I was quite nervous about approaching a letting agent particularly as I am new to renting. I needn't have worried, Alex Harrison Knox, the letting agent who helped me, was amazing, extremely personable, friendly and 100% professional to the core. The flat that she showed me was lush and the process ran more smoothly than I anticipated. After trying out quite a few different companies this was by far the best one!
Would definitely recommend Barnard Marcus Estate agents to anyone looking to rent/buy a property in the near future.
Nathaniel · 23 October 2023
★★★★★ 5/5
GoogleThe Barnard Marcus team have been absolutely fantastic in assisting in the process of buying my first home. I'm very greatful to Louis for all his time and patience with the viewings and really appreciate his honesty and additional effort in making sure I had all my questions answered. The onward communication from Jake and Tom in the office has also been incredible, being kept up to date with every stage of the process so far has been incredibly reassuring! Thank you so much for all the help!
Imogen · 23 October 2023
★★★★★ 5/5
GoogleLuke Bustin has been in our lives as a mortgage advisor for the past 2.5 years while we sold our flat and bought our new house. We would 100% recommend him to anyone looking for financial advise as he stopped at nothing to get us the best deal.PositiveResponsiveness, Quality, Professionalism, Value
Lorraine · 23 October 2021
★★★★★ 5/5
GoogleWe would like to thanks Billie and the whole team for the support and quick actions so from today we can move into our new home ! Highly recommend agency!
Silviya · 23 October 2023
★★★★★ 5/5
GoogleWould like to say a special thanks to Julie Lisles in Sales Progression who has been patient and given good advice and support to support the sale of the house
Julie works hard and builds great relationships with buyers and sellers
Always professional and friendly
You wont find a better service anywherePositiveResponsiveness, Quality, Professionalism
Holly · 23 October 2020
★★★★★ 5/5
GoogleSophie and Billie from Barnard Marcus estate agent were absolutely fantastic. They were attentive, knowledgeable, and went above and beyond to help me as a student. Their professionalism and excellent customer service made the entire experience smooth and stress-free. I highly recommend their services!
Cerys · 23 October 2023
Agent replied · 22 October 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service. Aaron was very nice and helpful. We are impressed with his service. He always updates us and follow-up with the solicitor throughout the whole process. He is very polite and always very quick in his replies. Also thank you for Kecia for her hard work. We will definitely recommend Bernard Marcus to anyone.
Andrea · 24 October 2019
★★★★★ 5/5
GoogleI had my property with two other agents for one month. I decided to use Barnard Marcus (who let my property on their second viewing!) I am really happy with the service and in particular Vinny Selvakumar, he was professional at all times and kept to his word of letting my property. Thanks Barnard Marcus and Vinny Selvakumar
Dhruve · 24 October 2017
★★★★★ 5/5
GoogleI had a great experience with Barnard Marcus, and I really appreciate the effort of Rebekah, who has been so helpful and kind during the process of finding me a great place for letting. Highly recommend Only Rebekah.PositiveResponsiveness, Professionalism
Nida · 23 October 2022
★★★★★ 5/5
GoogleJulie at Barnard Marcus was amazing. There were a lot of delays in the sale of my flat and Julie worked tirelessly to keep communication going between the parties and to get us to completion. She even dealt with my occasional meltdowns. Thank you so much!
Fierygirl · 23 October 2021
★★★★★ 5/5
GoogleI would highly recommend Barnard Marcus Agents. Jo and Ben and Kecia have kept me updated on a regular basis and have helped with a sale that was not without problems. They have been excellent and I really cant thank them enough for their professional approach and would not hesitate to use them again.
Carole · 23 October 2022
Agent replied · 22 October 2024
Hi, thank you so much for the 5* review of our Barnard Marcus branch! It's great to hear that the team have been helpful, friendly & efficient! We wish you all the best for the rest of your sale.
★★★★★ 5/5
GoogleSophie Kiely and Billie Radford have been great and helped me a lot with the process of moving to a new home. Super happy and very satisfied with the service.
Juan · 24 June 2024
Agent replied · 22 October 2024
Hi Juan, thank you for sharing your positive experience with Sophie Kiely and Billie Radford. We are delighted to hear that they provided you with great assistance during your move. If you need any further help, feel free to reach out to us. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic help from Billie and Sophie moving into our new home.
They both were on the ball at every step of the way, both super responsive and understanding. Full transparency ! 100% HAPPY
Thank you again : Billie and Sophie.
Bill · 27 November 2023
Agent replied · 22 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEarly days, but our experience of finding a tenant and getting the tenant moved in was second to none.
Brian · 25 November 2024
Agent replied · 9 December 2024
Many thanks Brian for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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