Heritage Estate Agency Kings Heath reviews

★★★★★ 5/5

Google

Were really helpful and swift with their responses.

Tom · 15 April 2026

★★★★★ 5/5

Google

Five star lettings agency, if you want a hassle-free rental management agency - look no further just speak to Charlotte or Tony. They are worth every penny. Really the only choice for KNGSHEATH lettings

Cambridge · 25 August 2025

★★★★★ 5/5

Google

I recently used Heritage to sell our house and also purchased our new house through them. The whole team is fantastic, starting with Sandy and Paul who are hugely supportive and try their utmost to accommodate your requirements.  As you move along the process, Rachel and Vanessa become invaluable to ensure everything runs as smoothly as possible. This is a no nonsense Estate agency that focus on supporting their customers, have excellent communication and offer a premium quality service.

N · 10 September 2023

★★★★★ 5/5

Google

Me and my partner found our perfect 1st house with the help of Jenny at Heritage. Jenny is very helpful and professional. I would definitely recommend if anyone is looking for a rented property to go through Heritage estate agents. All staff in the office are very friendly and always happy to help. Lovely team 😁 x

Ruby · 7 July 2019

★★★★★ 5/5

Google

Rachel and the team at Heritage were great. They kept in touch with us well and worked very hard to ensure we were supported throughout the purchase of our home. Thank you, would definitely recommend!

Natalie · 7 May 2023

★★★★★ 5/5

Google

Vanessa and the team were excellent in helping us purchase our first property. The communication throughout the process was brilliant and as first time buyers we felt at ease given the team's level of support for us. Thanks again!

Natalie · 7 November 2022

★★★★★ 1/5

Google

Had a viewing booked, only to travel 35 min from other side of the city to find that the estate agent didn’t turn up. I rang the branch and left a voicemail nobody got back to me. Shoddy and unprofessional, avoid at all costs

Sydney · 25 March 2025

★★★★★ 5/5

Google

What a great bunch of people to deal with. Right from the start when we met with Paul we knew that they were the right agents to go with. Paul explained the whole process and made it really easy to understand. The house went on the market with an open day plan a few days later. A sale was agreed 2 days after the open day. Rachel then took over the process of the sale. She dealt with all queries quickly and kept us informed at every step. This was the part we were worried about, keeping solicitors on track and getting updates on progress. Rachel managed this very efficiently and we completed by our original deadline. I would highly recommend using Heritage. A BIG thank you for all your efforts.

Kez · 7 May 2023

★★★★★ 5/5

Google

Through out whole process of buying the property, they are super helpful Each and every member works professionally Highly recommend

Savera · 25 November 2025

★★★★★ 5/5

Google

Secured an offer for us at asking price in the first week of listing. Very user friendly and easy to use. would recommend

Edward · 25 October 2025

★★★★★ 5/5

Google

Last year me and the folks decided to move to be closer to my sister, and heritage were fantastic with the whole selling process, lots of updates. Gave me and the folks tonnes of advice and guidance and made the experience alot less stressful and the team are all friendly and helpful. A huge thanks to all the staff who helped us these past few months, you guys are legends with all the work you guys do. Thanks again 🤗

Clare · 7 March 2023

★★★★★ 5/5

Google

We have just recently purchased our new home through Heritage estate agents & I would absolutely recommend them to friends and family. From meeting Paul at the property on our viewing, to Rachel seeing us right through to completion, these guys were professional, knowledgeable and extremely lovely people to deal with. Thank you for making this buying process as stress free as possible for us! All the best. Nichola & Jon

Nichola · 21 August 2023

★★★★★ 5/5

Google

After talking to a number of Estate Agents, I chose Heritage Estate Agents to sell my house. They provided a competitive and strongly evidence based valuation and had a clear strategy to sell my house. It sold quickly within a week as they said it would and they ensured we got a great price. We then struggled for a number of months to find a house to buy in a very competitive market but they ensured our buyer stuck with us. The team at Heritage supported us through the ups and downs as we saw many houses and placed many offers but were frequently outbid. Eventually, they highlighted a house they thought was perfect for us when it was about to come on the market and made sure we got a viewing. They were right the house was perfect and our offer was accepted. We dealt with a lot of estate agents through all the viewings and offers we had made (13 offers in total) As a prospective buyer we found Heritage to be the most professional - they always got back to you quickly, and the process for making our offer was clear, fair and transparent. They were a pleasure to deal with through both the sale and purchase processes. They were quick to answer any questions, and ensured we always knew where we were in the process. They offer a very professional service. The whole team were great and I am happy to recommend them.

Anna · 7 November 2022

★★★★★ 5/5

Google

Heritage Estate Agency provides exceptional standards of customer service. I am highly satisfied with the home buying service provided by them. Everybody should take their service for home buying/selling/letting and not to go to any other estate agents.

Debashish · 25 March 2025

★★★★★ 5/5

Google

Heritage sold our property very quickly and negotiated a very good price. The pictures of that property were of a very high standard. They kept our buyers informed and on track despite it taking six months for us to find a property. They had a clear view of what we were looking for and steered us to the property we have bought, which is ideal for us. They were really helpful and efficient in the purchase of our property, which had to be completed in a tight timescale. Everyone in the company is friendly, courteous and always willing to help and explain. We recommend them highly.

Nick · 9 October 2022

★★★★★ 5/5

Google

I dealt with Heritage Estate Agency as a buyer of a property they listed and had a positive experience overall. Many property sales in the UK, and especially those that are in any kind of chain, take a long time and I was unsurprised at the length and hoops this particular one had. Historic issues and nothing do to with the listing or the services of the estate agents in this case. I found the staff at Heritage to be helpful, polite, forthcoming with information and approachable. I received good information about the local services and referrals if I needed them without any pushing to make any particular choices about solicitors or other services. The team were responding quickly to my various queries throughout the transaction and kept me informed of updates when they had any. My overall impression of Heritage is that they are a professional and friendly service and I would not hesitate to use their services again when the time comes.

Aurelia · 9 October 2022

★★★★★ 5/5

Google

Really helpful staff, especially Charlotte who spent time discussing the suitability of properties for me and my family.

Alexandra · 7 July 2017

★★★★★ 5/5

Google

I bought a house advertised by this estate agent and found them to be friendly and professional. The answered all my questions in a speedy manner which was very helpful. I have no hesitation in recommending them

Jackie · 25 March 2025

★★★★★ 5/5

Google

Rachel at Heritage Estate Agents was great to work with. Good communication, good advice and support throughout the sale of our property. Can really recompense Rachel and Heritage.

Jules · 5 February 2023

★★★★★ 5/5

Google

We recently used Heritage for the sale of our house in Kings Heath and they were excellent throughout the whole process. Unfortunately we had some complications on our onwards purchase so it took us over a year to actually move and through this very stressful time the team at Heritage were so helpful, understanding, and their communication was great. I really couldn't fault them, from the first meeting when we were looking to sell, right up until our completion date, the whole team were just brilliant. Thank you Heritage!!

Joanna · 9 September 2022

★★★★★ 5/5

Google

Lovely team, and good coms through what is a wild old process of buying property in the UK. Would recommend.

Thomas · 25 September 2025

★★★★★ 5/5

Google

We recently purchased a flat through Heritage and couldn’t recommend them enough. All the staff were professional, personable and extremely responsive. We felt like valued customers through the process, which went as smoothly as we’d hoped.

Stephen · 25 March 2025

★★★★★ 5/5

Google

Moving house is always stressful but we were delighted with the service offered at Heritage Estate Agents Kings Heath as they made the whole process a lot easier to go through. They were always on top any issues and got back to us in a timely fashion if we called. I have dealt with a number of estate agents previously but would recommend Heritage Estate Agents Kings Heath to anyone looking to buy or sell a house.

Marcus · 7 December 2022

★★★★★ 5/5

Google

We had a great experience with heritage. We have moved many times in the past and this was by far the best service we have had from an agent. We were guided through the process from the very beginning; advice and marketing were excellent and communication was regular and professional and friendly, always with prompt responses to both calls and emails. Thank you all

Molly · 7 July 2017