Trusted Agent profile · Kent
★★★★★
347 reviews across 3 platforms
226 Bexley Road, Northumberland Heath, Kent, DA8 3HB
Robinson Jackson's office in Kent, at 226 Bexley Road, is rated 3.8 out of 5 across 347 reviews on three platforms, including 122 Google reviews rated 4.9.
122
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
223
Reviews on Trustpilot
Business-wide
Every review we hold for the Kent office, from every platform, shown as written. First names only.
5/5
GoogleThank you very much for making this happen! From the beginning to the completion of the purchase this guys have been amazing. Many thanks.
Good morning Naim thank you very much for your 5 star review. We are delighted to have helped get you moved into your new home. We wish you all the best with everything and do feel free to come in for a coffee when you are passing. R&J Team
5/5
FacebookStaff were very polite and friendly, they help me get the key of my first home with ease. Special thanks to Jane Wilkinson. You are such a gem. I would definitely recommend to my friends and family. Keep up the good work. 😊
5/5
TrustpilotRyan was really helpful and able to…
Ryan was really helpful and able to answer any questions I had.
5/5
TrustpilotRMJ STROOD A*
If your selling or buying, Michelle at RMJ strood is your lady! Professional and attentive, she made sure we were updated, supported and every part of the process was quick and easy with her knowledge and guidance. Would use her again 100%. A fabulous job by Michelle and team at RMJ Strood!
5/5
GoogleFrom sale through to completion, we felt fully supported by Joe, Paula and Vince. Would definitely again in the future.
Hi Gary we are glad you were happy with our service and wish you all the best in your new home. Feel free to pop in if you are ever in the area. R&J Team
5/5
GoogleWe've been very pleased with the service Robinson Jackson have provided for both rentals and sales. Would recommened.
Hi James, we are glad you were pleased with the service we provided. All the best for the future. R&J Team
5/5
TrustpilotGreat service all round
Great service all round, especially Stacey who has been great dealing with all aspects of the tenancy, thanks for your assistance & great communication
5/5
TrustpilotBlackfen highly recommended
I am so grateful to Robinson & Jackson Blackfen for their support & guidance throughout the sale process. I was impressed how quickly I received offers for the house & from then on the support was above & beyond my expectations. I had assumed once the offer was accepted, they would leave the solicitors to take over with me having to do any chasing myself. This was not the case at all. I was very grateful to receive weekly (sometimes more) updates from R&J & any queries I had were dealt with quickly & efficiently in a friendly manner. When potential issues with the buyer occurred, the staff resolved them to my satisfaction making me feel fully supported by them. I highly recommend this agency & wouldn’t hesitate to use them again in the future.
5/5
GoogleExcellent customer service. Garry and Jane were so helpful throughout my whole sale and always kept me up to date with whats going on. Would highly recommend!
2/5
TrustpilotI had a difficult experience with the Belvedere branch.
I had a difficult experience with the Belvedere branch.Some things were fine, such as the listing and the viewings.But they were also very unethical at times. For example they only told me that a prospective buyer's mortgage application failed two weeks after they learned of this. My property was off the market for much longer than necessary.
5/5
GoogleIt was a very smooth journey when we bought our house as a first time buyer the whole team was so helpful answering to all our questions instantly.I want to thank everyone and especially to Jane she was a star.
Hi Georgina we are delighted that you were happy with our service and wish you every happiness in your new home.
5/5
TrustpilotBelvedere branch staff all very helpful…
Belvedere branch staff all very helpful and friendly .We had a few sleepless nights as our purchase had a couple of potentially unhelpful situations . Full marks to Belvedere for straightening things out to everyones satisfaction . This is our final house move but if we were to move again we would make Robinson Jackson our go-to estate agent .Unconditionally recommended 100% - thank you very much !
5/5
TrustpilotProfessional, Efficient and Supportive
Thank-you to Jo, Nicola and colleagues - a very professional, responsive and supportive Team at RMJ, who worked hard ensuring good progress and communication with all parties, and provided all-important updates at every stage.Parting with a much loved family home was a very difficult but necessary decision - Many thanks to you all for your professionalism and great support at what was a difficult time.
5/5
GoogleA great estate agent. Sold two properties with them now and they’ve both been sold by the first weekend. Dexter our agent and the sales progressor Jane were fantastic in keeping us in the loop and later Jane keeping all the solicitors on there toes. Thanks.
5/5
GoogleVery good service, always keeping intouch with the sale would recommend this estate agents.
Hi Carol we always aim to be as helpful and hands on as possible to help make the process go smoothly. Glad everything went through in a timely manor. All the best for the future. R&J Team
5/5
TrustpilotExcellent Estate Agent
I dealt with Lee who was professional, knowledgable and efficient. We achieved a quick sake at the price SS were looking for. I have dealt with a lot of estate agents over time and this was one of the best. I cannot recommend enough.
5/5
GoogleVery professional and helpful from the start. Friendly staff and kept us well informed. Would recommend
Hi Wendy. Thank you for the kind review. Our staff always make sure they are approachable, informative and do our best to make the process as smooth as possible. Glad to have been of service. R&J Team
1/5
TrustpilotExtremely unethical practices
Highly unethical company, will employ utterly scummy lowlife tactics. Please take my advice and avoid at all costs. Not only are they bad at their job and what they do, but when they inevitably fail they will attempt to find any other amoral method to extract their misbegotten gains. Extremely stressful experience, losing sleep because of these clowns.
5/5
TrustpilotEfficient, professional service.
We bought our new property using Robinson Michael Jackson in Gravesend. Their service was excellent. Keeping us informed all the way of developments as they happened. They were more that happy to organise the viewing of the property 3 or 4 times so as we could double check things. All the staff were very helpful and happy to answer all our questions. Highly recommend. Thank you all.
5/5
GoogleAbsolutely fantastic service from Jane! Fabulous at keeping in touch and being supportive from the get go. Couldn’t recommend this branch of Robinson and Jackson enough, kept us sane through a very stressful move!
Hi Emily we ae delighted that you were pleased with our service and hope everything is going well on your new home.
5/5
GoogleExcellent job from the team at R&J. Second purchase within a year,
Hi Olu, great to have worked with you again. Look forward to doing more business in the future. All the best. R&J Team
5/5
GoogleI have been extremely happy with the service received and would recommend others to use them. A big thank you especially to Jane who helped me along the way!.
Hi Alison we are pleased you were happy with our service, we always appreciate recommendations. Jane is a huge asset to our team ensuring things run as smoothly as possible. All the best with your move. Do pop in the office if you are in the area.
1/5
TrustpilotThe worst estate agent I’ve ever come…
The worst estate agent I’ve ever come across. I chased them multiple times to arrange a viewing to buy a property which they were not able to schedule in over a month. I was never called back (despite promises) and was even not registered in their system. I told them I was very interested and called them at least 5 times enquiring and they said they would call me back and never did. Finally spoke to someone who did arrange the viewing, and I get a call on the day saying the viewing was cancelled because the property had already been sold. Utter waste of time, unprofessional.
5/5
GoogleExcellent service from Robinson Jackson - a complex sale with many delays, handled brilliantly by the agent. Dexter went over and above what was expected, and nothing was too much trouble. Jane was brilliant and updated me regularly.PositiveQuality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robinson Jackson's Kent office has 347 reviews across three platforms: 122 on Google, 2 on Facebook (across the whole business), 223 on Trustpilot (across the whole business).
Robinson Jackson Kent is rated 3.8 out of 5 across all 347 reviews, and 4.9 out of 5 on Google from 122 reviews.
Robinson Jackson Kent, 226 Bexley Road, Northumberland Heath, Kent, DA8 3HB.
