Trusted Agent profile · Kensington and Chelsea
★★★★★
2,462 reviews across 2 platforms
116 Kensington High Street, Kensington, W8 7RW, Kensington and Chelsea, W8 7RW
Chestertons's office in Kensington and Chelsea, at 116 Kensington High Street, is rated 4.5 out of 5 across 2,462 reviews on two platforms, including 167 Google reviews rated 4.7.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience
We have recently rented a property through Chestertons and I really recommend this agency. Everything worked perfectly and our agent, Ed in South West Chestertons Lettings, was really helpful and professional!
Thank you for posting a review.
5/5
TrustpilotMelissa at Chestertons was excellent…
Melissa at Chestertons was excellent with us and made the whole process easy. We are very grateful for her help, she was easily contactable, and kept us updated throughout the process.
Please do not hesitate to get in touch if we can be of any assistance in the future!Thank you for the review.
5/5
TrustpilotExcellent
Excellent. From the beginning through to moving into our short-term let the team at Chestertons have been on-point, communicated thoroughly and with exceptional clarity.
Thank you for your review Scott!
1/5
TrustpilotVery bad experience to rent a flat at…
Very bad experience to rent a flat at Fulham through an agent called Madi. She has 0 response to me,the tenant for the problem with the flat!
Thank you for getting in touch Leung. We are sorry to hear you are not satisfied with the service received.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.
5/5
TrustpilotShakil Khan
Shakil KhanGood communication skills and quick response to your questions.
Thank you for your review Negar, Shakil will be delighted to see this!
5/5
TrustpilotGreat service
They were great throughout the whole process. Quick to respond and sent reminders on documents that were required. They're electronic docu sign feature was also convenient.
Thank you Kwetu for sharing your experience!
5/5
TrustpilotAmanda Goodman has a very quick…
Amanda Goodman has a very quick response. Even though she had a day off.
1/5
TrustpilotWorst estate agents ever used
I am writing this review after a surrender of tenancy through Chestertons estate agents.
5/5
TrustpilotChestertons Battersea provided us with…
Chestertons Battersea provided us with an excellent service, they always let our property for a great rent with a minimal vacant period. It’s always a smooth process, including the management of the property.
Thank you so much for leaving a review of our Battersea branch, we've passed this on to Gary and the team. Have a great day!
5/5
TrustpilotA Entirely Professional Experience
From start of tenancy to end: a thoroughly decent experience.
This is amazing to hear Floyd, thank you for sharing this with us! Please feel free to get in touch in the future if you need assistance. Best wishes!
5/5
TrustpilotGreat service
I’ve just moved country so things aren’t exactly straightforward however Chesterton’s service has been extremely understanding and helpful which has made the process as smooth as possible.
Thank you for sharing your experience!
5/5
TrustpilotI recently spoke with Nishaad Ali at…
I recently spoke with Nishaad Ali at Chestertons, although I ended up purchasing a property in the end his service was superb , I would highly recommended.
Thank you for sharing your experience!
5/5
TrustpilotLiam was super helpful in handling the…
Liam was super helpful in handling the letting of my flat to new tenants.
5/5
TrustpilotFantastic service from Chestertons in Barnes
I have known the Chesterton team in Barnes for many year on both the Sales and Lettings side. They have always been super helpful and professional providing great service and always honest and sensible advice. I have found that they are always willing to go the extra mile to help with any queries or request for assistance. I would thoroughly recommend them.
5/5
TrustpilotIt was a real pleasure dealing with…
It was a real pleasure dealing with Akikur. He is very professional and efficient and I would definitely recommend him for all your rental needs!
Thank you for taking the time to leave such a great review!
5/5
TrustpilotThe quick response time and…
The quick response time and resourcefulness of the agent, Tamara Price.
Hi Abdallah, thank you for sharing your kind words about Tamara, she'll be delighted to hear this! Feel free to reach out to us again if you need further help. Wishing you all the best!
5/5
TrustpilotMark has always been reactive and is…
Mark has always been reactive and is very reliable.
That's great to hear Marianie! Please do reach out to us in the future if you need anything. Best wishes!
5/5
TrustpilotTenants very nice people
Tenants very nice people. All lettings negotiations and letting's agreement were completed satisfactorily.
Thank you for the 5 star review :). Best wishes
5/5
TrustpilotRental in Autumn 2021
Rented a flat through Chestertons in Autumn 2021. Overall great experience, efficient and professional. Elina and Fabia especially were a great help and made finding a flat easy.
Thank you for taking the time to review your experience, we are so pleased to hear how helpful Elina and Fabia were
5/5
TrustpilotVery professional team
Very professional team. Jack and Andrew are always working very hard to make the customer experience as pleasant as possible. Quick and efficient communication, very happy with everything!
Thank you for the 5 star review! We're so pleased to hear of your experience with Jack and Andrew.
5/5
TrustpilotTamara Price from Chesterton's South…
Tamara Price from Chesterton's South West lettings has gone above and beyond to help us find a property and made the whole process incredibly clear and easy. Thank you!
Your feedback has been shared with Tamara.Thank you!
5/5
GoogleAmazing and seamless process to rent a flat. I would highly recommend it. The team is so attentive and willing to help you at any time! My agent was Waad and she was INCREDIBLE. 10/10!
5/5
TrustpilotExcellent service all round
Excellent service all round. Really helpful and friendly, went above and beyond to accommodate our needs when moving in and out of the property, can’t recommend enough.
Thank you for sharing Charlie!
1/5
TrustpilotAssured me property was mine in writing…
Assured me property was mine in writing , hounded me for my data.The minute they had it told me there was another bid.Contact Phillipe at @ conman Chestertons Belsize Park
Hello Charlie, I'm unable to locate you on the system so have requested some more details from you. If you could provide those to social@chestertons.com so we can get back to you. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chestertons's Kensington and Chelsea office has 2,462 reviews across two platforms: 167 on Google, 2,295 on Trustpilot (across the whole business).
Chestertons Kensington is rated 4.5 out of 5 across all 2,462 reviews, and 4.7 out of 5 on Google from 167 reviews.
Chestertons Kensington, 116 Kensington High Street, Kensington, W8 7RW, Kensington and Chelsea, W8 7RW.
