Trusted Agent profile · Kensington and Chelsea
★★★★★
2,481 reviews across 2 platforms
116 Kensington High Street, Kensington, W8 7RW, Kensington and Chelsea, W8 7RW
Part of Chestertons, see every office.
Chestertons's office in Kensington and Chelsea, at 116 Kensington High Street, is rated 4.5 out of 5 across 2,481 reviews on two platforms, including 180 Google reviews rated 4.7.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotIt was a real pleasure dealing with…
It was a real pleasure dealing with Akikur. He is very professional and efficient and I would definitely recommend him for all your rental needs!
Thank you for taking the time to leave such a great review!
5/5
TrustpilotThe quick response time and…
The quick response time and resourcefulness of the agent, Tamara Price.
Hi Abdallah, thank you for sharing your kind words about Tamara, she'll be delighted to hear this! Feel free to reach out to us again if you need further help. Wishing you all the best!
5/5
TrustpilotRental in Autumn 2021
Rented a flat through Chestertons in Autumn 2021. Overall great experience, efficient and professional. Elina and Fabia especially were a great help and made finding a flat easy.
Thank you for taking the time to review your experience, we are so pleased to hear how helpful Elina and Fabia were
5/5
TrustpilotVery professional team
Very professional team. Jack and Andrew are always working very hard to make the customer experience as pleasant as possible. Quick and efficient communication, very happy with everything!
Thank you for the 5 star review! We're so pleased to hear of your experience with Jack and Andrew.
5/5
TrustpilotTamara Price from Chesterton's South…
Tamara Price from Chesterton's South West lettings has gone above and beyond to help us find a property and made the whole process incredibly clear and easy. Thank you!
Your feedback has been shared with Tamara.Thank you!
5/5
TrustpilotMark has always been reactive and is…
Mark has always been reactive and is very reliable.
That's great to hear Marianie! Please do reach out to us in the future if you need anything. Best wishes!
5/5
TrustpilotTenants very nice people
Tenants very nice people. All lettings negotiations and letting's agreement were completed satisfactorily.
Thank you for the 5 star review :). Best wishes
5/5
GoogleAmazing and seamless process to rent a flat. I would highly recommend it. The team is so attentive and willing to help you at any time! My agent was Waad and she was INCREDIBLE. 10/10!
5/5
TrustpilotExcellent service all round
Excellent service all round. Really helpful and friendly, went above and beyond to accommodate our needs when moving in and out of the property, can’t recommend enough.
Thank you for sharing Charlie!
1/5
TrustpilotAssured me property was mine in writing…
Assured me property was mine in writing , hounded me for my data.The minute they had it told me there was another bid.Contact Phillipe at @ conman Chestertons Belsize Park
Hello Charlie, I'm unable to locate you on the system so have requested some more details from you. If you could provide those to social@chestertons.com so we can get back to you. Thank you
5/5
TrustpilotHad a great time dealing with Stav…
Had a great time dealing with Stav from. Chestertons who was helpful and friendly the whole way through us finding a property to rent. A pleasure.
Thank you for the five star review
5/5
TrustpilotGREAT SERVICE
5 STAR service from Bradley at Chestertons HampsteadHe made the whole experience of renting straightforward and helped to sort out any issues which cropped up.
Thank you for your review David!
5/5
TrustpilotViewing experience
Tamara Price, at Chestertons South West lettings, was very helpful! Both on the phone and via email, and finally during yesterday’s viewing, she was punctual, clear and friendly
It is excellent to hear you are so satisfied with the service provided. Your comments have been shared with Tamara.
5/5
TrustpilotChestertons make the process simple!
The team at Chestertons make the process of buying and letting simple and easy. They're a great friendly team to work with, and ready to help whenever we have any questions.
Thank you for the glowing review Emma!
5/5
TrustpilotVery accessible and responsive team in…
Very accessible and responsive team in Kew.
This is amazing to hear, thanks Tolga!
5/5
TrustpilotQuick rental
Stephen O'Connell rented my property quickly and has always been very helpful.
Thank you for the great review. Best wishes
5/5
GoogleI was assisted by Waad Baayou from chesterton. She was very helpful throughout. All the process of renting was very very smooth.The house itself was beautiful and clean. I highly recommend them for renting.
5/5
TrustpilotChestertons South West Lettings - Cynthia’
So professional and helpful always so fast to reply and get back to us on the phone or email. Made a stressful move very easy - thank you
It is great to hear that Cynthia and our team were able to help make the process easy for you, as we understand it can be highly stressful at times.Thank you of the review.
5/5
TrustpilotI had a great agent Lauren Christy who helped…
I had a great agent Lauren Christy who helped me by sending many different properties and helping with my search
Thank you for sharing!
5/5
TrustpilotA great support to landlords
Chestertons were great at helping me find my latest tenants. They were swift, responsive and across the detail. I couldn't fault them. They handled the whole process marvellously.
Thank you for the five star review - the team pride themselves on excellent customer service so are very pleased to see this!
1/5
TrustpilotBad experience with one of their…
Bad experience with one of their agents, poor communication led to multiple problems once the tenancy commenced. Very little support in resolving the resulting issues.
Thank you for getting in touch .We sincerely apologise and take all feedback very seriously so we will action this immediately.In order to do this we will need your further contact details (i.e. your address) which we have requested. Please accept this request so we can take action as soon as possible.
1/5
TrustpilotArrogant agency
Initial screening and referencing process is long, absurd and demeaning for the tenant, lacking any kind of empathy. The tenant has no rights whatsoever, only obligations. Avoid!
Thank you for getting in touch. We take all feedback very seriously.Therefore, please respond to our request for your additional details, so that we can locate you in our system - and follow up accordingly.
5/5
TrustpilotHappy customer
Good experience with John Lorms at Pimlico.
Thanks for the feedback Pauline, we're glad to hear that John provided you with a positive experience!
5/5
TrustpilotExcellent
Excellent. Very thorough and clear communication at all times and a very good outcome in terms of tenants; price and speed. Thank you
Thank you for taking the time to leave us such a lovely review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
