Trusted Agent profile
★★★★★
397 reviews across 2 platforms
15 Notting Hill Gate, Notting Hill, London, W11 3JQ, Kensington and Chelsea W11 3JQ
Chancellors's Kensington and Chelsea office at 15 Notting Hill Gate is rated 4.7 out of 5 across 397 reviews on two platforms, including 246 Google reviews rated 4.8. The 151 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Chancellors. Each award is assessed separately from the review sites.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
GoogleI highly recommend James Ephraims from Anscombe’s Notting Hill office to anyone who wish dealing with a reliable and professional letting agent. By far one of the best real estate professionals I had the opportunity to meet during my long quest for a flat in London. I wouldn’t think twice to contact him again if I ever need to find a flat in the future.
5/5
GoogleWe were very pleased with Chancellors, who were able to secure a quality long term tenant for us when other estate agents could not. Luke Moss was the person we dealt with and he was extremely professional and responsive to all of our concerns. He was efficient, effective and easy to work with. We would definitely work with Luke and Chancellors again.
1/5
TrustpilotI cannot recommend this branch
I cannot recommend this branch, and caution anyone considering their services to proceed carefully.
5/5
GoogleMy wife and I have been renting from Ansombe & Ringland for over a year now. We have been dealing with James Ephraims who has been extremely helpful in every matter, being either big or small scale. It's been a pleasure working with him. I would certainly recommend James as he'll be taking care of your renting process in the best possible way. Excellent!
5/5
GoogleGreat agency. I particularly worked with Mr. Matthew Sanderson, who was very friendly and professional at the same time. He is also very experienced and knows what he is doing. If you are looking for a place in Qatar , I really recommend getting in touch with him.
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleExcellent support and service throughout my search for a flat. Would highly recommend. Thank you Hugh.PositiveResponsiveness, Quality, Professionalism, Value
Hi Benjamin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotVery good experience!
Our agent, Lauren Bush, was extremely helpful, and patient with explaining details to us. She also took extra steps to get us in for earlier viewings.
5/5
GoogleI had such a great experience working with Jordan Law at Chancellors! He was super helpful and showed us very nice properties. He is very attentive and detailed oriented, he went above and beyond in helping us search for an apartment!
Hi Alicia, we are so pleased that you enjoyed your experience with us and left this great review! We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto the relevant person for you.
5/5
TrustpilotDANIELLE FROM CHANCELLORS WAS…BRILLIANT
DANIELLE FROM CHANCELLORS WAS DELIGHTFULLY PLEASANT, KNOWLEDGEABLE AND A WARM PROFESSIONALLY.
5/5
TrustpilotJamie Woodman
Good customer service
5/5
GoogleIt was a pleasure to work with Hugh from Chancellors Notting Hill office. Not only he found an apartment that was a perfect fit for my criteria but also helped me at every step until I moved in. He was so responsive throughout the process and made sure there was a clear communication between myself and the landlord which is really important. Thank you!
Thank you Seran for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI recently worked with Hugh and Abi to secure a place in Notting Hill. Hugh made himself available for viewings in a short period of time and is very responsive in communication. Abi is also extremely responsive and helpful in all financial inquiries I had. I'm glad I worked with Chancellors to find my flat in London.
5/5
GoogleVishal Sachar is without a doubt Anscombe & Ringlands M.V.P! When working with him his drive and determination only takes you one way....up! Vishal does not make empty promises, he looks out for his clients best interest and always delivers! It was a pleasure meeting him and I look forward in working again with him in the future!
5/5
GoogleWe had the best experience with Ruadhri at Chancellors from the moment I first called to inquire about the flat. He was charming and informative on the phone and remained so throughout the entire letting process. He is truly a unique agent!
Thank you for this wonderful review Karen. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
GoogleThank you to all the team at Chancellor’s Notting Hill branch for being so helpful when I was looking for a flat in London. Ruadhri in particular was very helpful and mannerly. He went out of his way to answer any questions I had and was always available. I would definitely use Chancellors again.
Hi Deborah, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotVery helpful and will communicate…
Very helpful and will communicate promptly.
5/5
Trustpilotthe process was handled efficiently and…
the process was handled efficiently and hassle free -
5/5
GoogleLuke is a very good agent, making sure for the best of his clients, which in my case managed to pull an urgent agreement within a very short period of time. He is willing to help, provide solutions and guarantee the best for all partis involved, always in a professional manner. Thumbs up!
5/5
GoogleVishal Sachar was great in helping us to acquire the property in Notting Hill Vishal was very profesional in dealing with both sides and one could see that his motivation was more then just trying to sell the property, but to make sure both parties would be happy with the end result. Well done!
5/5
TrustpilotIam really happy with the service…
Iam really happy with the service provided.Quick response,great communication and very reliable.The staff was polite, helpful, and made everything easy. Thank you.
5/5
TrustpilotExperience with Chancellors
Patrick has a very respectful and helpful manner. I felt he listened from the start to my needs for any potential property and did not exert any pressure in my decision making. He was always helpful and efficient in his responses
5/5
GoogleI dealt with Piers Beeton when searching for an apartment and found him to be very enthusiastic and proactive about finding the right place. He arranged a viewing in record time and was very efficient in concluding the paperwork and other formalities once the offer had been accepted. Overall a very positive experience.
5/5
TrustpilotExcellent and efficient customer…
Excellent and efficient customer services
5/5
GoogleAgent Jordan Law very actively supported me in my research for a flat with several proposals on a regular basis. Thank you for your support.
Thank you Guillaume for giving our Notting Hill branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Kensington and Chelsea office has 397 reviews across two platforms: 246 on Google, 151 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Chancellors Notting Hill is rated 4.7 out of 5 across all 397 reviews, and 4.8 out of 5 on Google from 246 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
Chancellors Notting Hill, 15 Notting Hill Gate, Notting Hill, London, W11 3JQ, Kensington and Chelsea W11 3JQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.