Trusted Agent profile
★★★★★
397 reviews across 2 platforms
15 Notting Hill Gate, Notting Hill, London, W11 3JQ, Kensington and Chelsea W11 3JQ
Chancellors's Kensington and Chelsea office at 15 Notting Hill Gate is rated 4.7 out of 5 across 397 reviews on two platforms, including 246 Google reviews rated 4.8. The 151 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Chancellors. Each award is assessed separately from the review sites.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
GoogleAmazing help from Will B! Very attentive, efficient, and professional. Thank you!
Thank you Lucia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI found the lettings team at Chancellors to be excellent and would certainly recommend them. Ruadhri who we dealt with really understood our needs and found us a place which we are now proud to call home. if in the future I need to look for another home I know where I am turningPositiveProfessionalism
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleHad a great experience with Jordan Law who was kind, knowledgeable about the properties, and great to have through the flat search process
Thank you Gray for giving our Notting Hill branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleMatt Sanderson helped us a lot while we searched for an apartment. He went the extra mile in finding properties, taking videos and providing any further information that we requested. Would definitely recommend!
Thank you for leaving us this great review Lawrance, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleI have to admit I was quite nervous about renting a flat in London while being in Italy. On the contrary, absolutely positive experience with Hugh Saffrey and Abida Mian from Chancellors -Notting Hill. Very helpful, available and mannerly. Always responsive and professional. Definitely recommend.
Thank you for leaving us this wonderful review Chiara, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
4/5
GoogleHugh was helpful and patient and did his best to help me to find a flat in Notting Hill area. His knowledge about the neighbour helped me to visualize where and what I am getting into which ultimately made a difference when came to decision time.
5/5
TrustpilotHollie from the Oxon Property…
Hollie from the Oxon Property Management team was very responsive and proactive in getting our maintenance issue sorted.
5/5
GoogleWe have dealt with Edward in the Notting Hill office for years now and he is absolutely fantastic. He has always gone above and beyond to assist us with our flats and gives brilliant advice. I would highly recommend A&R to anyone looking to rent a property!
5/5
GoogleI had a great experience looking for an apartment to rent with Matt. I found him to be friendly, genuine and competent. Highly recommend!
Thank you Jeffery for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleMy agent, Nick Sinclair, was very knowledgeable and thorough on the properties we visited. Unlike some agents, he didn’t over sell a property and presented points for and against. And to boot, Nick is very pleasant and a pleasure to be with.
5/5
GoogleIf you are looking for help when hunting for a property in London, I would recommend Chancellors. I was struggling to find the right home and if not for their letting agent Ruadhri I would still be looking! Professional and helpful throughout, would definitely use them again.PositiveResponsiveness, Professionalism
Thank you Harrison for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Trustpilotrecommend
great experience of selling through chancellors. very professional, great pictures, excellent support with chasing solicitors (although I would avoid the in house solicitors they recommend).
5/5
GoogleI used Anscombes for the sale of my flat and I was thoroughly pleased with Vishal Sachar and his team's professional and thorough co-operation. I would recommend this agency for rentals and sales as I have employed their services for several years.
1/5
TrustpilotYou will end up doing chancellors…
You will end up doing chancellors property management job yourself.
5/5
GoogleOliver and Abi at the Notting Hill branch made my move very easy. Both were excellent in communicating with me and were always helpful and understanding. Would recommend both as the go to people when looking for somewhere to rent.
1/5
TrustpilotLandlords: AVOID AVOID AVOID
Landlords: AVOID AVOID AVOID!
5/5
GoogleIn dealing with Chancellers , and not for the 1st time, has been a very positive experience. Particularly the cooperation of Messrs Nick Sinclair and Edward Parker has been exemplary, characterized by valuable advice and high caliber professionalism.
5/5
GoogleI had a great experience with Chancellors Notting Hill , Ellea was very friendly and helpful. She took the time to find out what was really important for my property search. She was very knowledgable on our viewings.
5/5
GoogleMatt Sanderson provided excellent service. Unlike a lot of other estate agents from competing big agencies, he made himself available on weekends and worked hard to negotiate on our behalf as tenants and meet our needs.
Hi Brian, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI dealt with Piers Beeton re renting an apartment in Kensignton. Piers was very accommodating and professional. The whole experience from putting down the offer to signing the lease was seamless and stressless. A very high quality level of service.
5/5
GoogleI recently dealt with Luke in the Lettings department at A&R Notting Hill. He was friendly and professional, and very helpful with my enquiry. I would have no hesitations in recommending him and this office to friends and colleagues.
5/5
GoogleReally appreciate the effort from Ruadhri in our flat search. Provided us with strong leads and timely visits.
Thank you Philippe for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleThe agent didn’t show up for the viewing. We had to wait more than an hour. Very unprofessional behaviour. Not recommended at all.
Hi Iqraa, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleShaun Blackstock helped me find the perfect property. He was helpful and professional and even referred me to Virgin Media before I moved in. This was important for me because I am currently working from home. Would absolutely highly recommend.
Thank you for leaving us this great review Mia, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Kensington and Chelsea office has 397 reviews across two platforms: 246 on Google, 151 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Chancellors Notting Hill is rated 4.7 out of 5 across all 397 reviews, and 4.8 out of 5 on Google from 246 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
Chancellors Notting Hill, 15 Notting Hill Gate, Notting Hill, London, W11 3JQ, Kensington and Chelsea W11 3JQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.