Trusted Agent profile

Chancellors Notting Hill reviews

★★★★★ Excellent

397 reviews across 2 platforms

15 Notting Hill Gate, Notting Hill, London, W11 3JQ, Kensington and Chelsea W11 3JQ

Chancellors's Kensington and Chelsea office at 15 Notting Hill Gate is rated 4.7 out of 5 across 397 reviews on two platforms, including 246 Google reviews rated 4.8. The 151 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

246

Reviews on Google

This office

Trustpilot logo

151

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Chancellors. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Google

Incredible service, customer oriented mindset and super helpful asking me right questions and giving me nice advises. Highly recommended experience!

Nicolás · 24 October 2023

Agent replied · 23 October 2024

Hi Nicolás, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

In these trying times I was very impressed with the way our agent Hugh Saffrey organised our property viewing. From initial enquiry through to the end it was a very professional service. Chancellors come highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Nick · 24 October 2021

Agent replied · 23 October 2024

Hi Nick, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Absolute credit to the team at Chancellors - Notting Hill. The service from start to finish was excellent. I worked alongside Oliver Cox throughout the process - he was responsive, professional and made the experience enjoyable throughout. Thanks again.

Ellis · 24 October 2021

Agent replied · 23 October 2024

Thank you for leaving us this great review Ellis, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Great help by Ruadhri in helping us finding the perfect apartment! Would recommend chancellors purely for service.

Tanvi · 11 December 2023

Agent replied · 10 December 2024

Thank you for this wonderful review Tanvi. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

5/5

Google

They are the best folks to get in touch with when house hunting. We have been helped immensely by Oliver Cox and Abida Mian starting from viewing to final move in. They have answered every query of ours with patience and enthusiasm, guiding us through each step with transparency & honesty. We highly recommend them for finding a new home. It has been a pleasure working with the Abida and Oiver to set up a new nest in a new country. Cheers to both of them and Chancellors Notting Hill.

Anuja · 25 October 2018

5/5

Google

I have been looking to buy a flat in Notting Hill since May 2017 and have met countless estate agents during this time. Nick Sinclair from Chancellors is probably the best of all the ones I met. He is genuine and sincere and talks to you like a real person not just the 30th appointment of his day. He doesnt talk down to you if your budget is on the lower end as mine is...and i never feel rushed with him. He also gives you enough alone time in each flat. When he is with you you feel like you have his full attention rather than thinking about his next appointment as sometimes happens. Basically you can tell that you are dealing with a seasoned professional at the top of his game. I am more than happy to leave this feedback as he deserves it.

Neelu · 25 October 2018

5/5

Google

I am very impressed with the advice and service I have received so far from Kelly Gill at Chancellors estate agents in Notting Hill Gate. I booked in a market appraisal for my apartment in Notting Hill and Kelly explained the steps I need to take very clearly in order to prepare to sell. I have found my experience so far to be very clear and professional and I will defiantly be marketing my property with Chancellors very soon!

Marianne · 25 October 2018

5/5

Google

Great service by Shaun Blackstock, found me a perfect property in Notting Hill. He was very professional and he referred me to Virgin Media as i have been working from home and would definitely refer him.PositiveResponsiveness, Professionalism

Mike · 24 October 2021

Agent replied · 23 October 2024

Hi Mike, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Ruadhri from Chancellors was very helpful throughout our search! He had some great properties to show us and he always noted our wishes and tastes before making recommendations. He helped us understand the market, which is very important in such a competitive environment, and he was there for us at every step of the way. Thank you very much Ruadhri!

George · 24 October 2022

4/5

Google

Henry at Anscombe was great! We really appreciated his assistance in searching for suitable properties, and will be sure to recommend him personally to friends who are in need of a flat.

Ryan · 13 December 2014

5/5

Google

Happy buyer here. Having had numerous experiences of estate agents over more than 30 years, ranging from barely adequate to downright shocking, it gives me pleasure to say publicly that this lot are really good. Not once did I have to chase them up over anything; on the contrary, they regularly kept me informed on the state of play and weren't averse to giving my solicitors a bit of a push. Kunal Kapoor and Nick the manager were really helpful and managed to overcome a serious obstacle that arose just before completion. I would have no hesitation in having them act for me if I ever become a vendor.

Andrew · 26 October 2014

1/5

Google

Well, where to start? Maybe by saying that I speak to many agents across London as I constantly look for properties to develop, so I have a pretty fair benchmark to compare Anscombes against. And it does not look good at all. Anscombes does not work for the buyer, as any agent anyway. But the issue is that it does not work for the seller either. It only works for itself. Their only aim is to get as many deals as possible and to close them as quick as possible. They don't care if they don't keep buyers in the loop and informed about bids they submit. They don't care if they don't get the best price for a property. They just want to go fast. And by the way, no need to complain, they just don't care. Any other agent in Notting Hill should be able to do a better job than Anscombes. Don't go for them

Nicolas · 13 January 2014

4/5

Google

Been very helpful in providing options, quick job as well.

Takuma · 26 February 2024

Agent replied · 23 October 2024

Thank you for leaving us this great review Takuma, It would mean a lot to the Notting Hill team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

5/5

Google

Matthew with Chancellors Notting Hill helped us secure a lease very quickly, easily and professionally.

Will · 24 October 2023

Agent replied · 23 October 2024

Hi Will, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Really happy with the agency and the agents. We found and secured a flat in less than a day. I highly recommend.

Antoine · 11 January 2023

Agent replied · 10 January 2025

Hi Antoine, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I am a Relocation Consultant and deal with agents on a daily basis so would like to give praise where it is due and James Ephraims deserves all 5 stars in my books. He is extremely efficient, listens to what we are looking for and never wastes our time! He is one of the nicest guys I have come across in this business and all of my clients agree.

Linda · 26 October 2015

5/5

Google

Searching for a flat to let with Chancellors was straightforward and overall a very pleasant experience. Oliver in the Notting Hill office was very friendly and took the time to understand what kind of flat I was looking for that would also accommodate my dog. I would recommend their services to anyone looking for a property in the Notting Hill area.

Abby · 25 October 2018

5/5

Google

I've definitely had a good experience with this agency, unlike I had with other agencies in London. A & R offers a great service, is helpful in problems and quite fast when it comes to responding or solving issues. They know the NH area quite well and are definitely able to advice you on it. Nice guys .

Sanne · 26 October 2014

5/5

Google

Vishal & Andre at Notting Hill Anscombes have gone above and beyond in the sale of my Notting Hill property. They have responded promptly via email or phone to resolve any queries or issues with the sale process. I would not hesitate to use them again and advise those wishing to sell to give them a call.

Alaina · 12 January 2017

5/5

Google

I relocated from California and I had the most incredible service, particularly from my agent, Hugh Saffrey. He was completely professional and so detailed oriented and customer service oriented. From working with me on deposits from "across the pond" to checking in on me after I moved in, it has been a fantastic process and experience. Thank you!!

Patty · 26 October 2013

5/5

Google

Matthew Sanderson at Chancellors was super helpful in helping me find a new home. I was able to secure a property that was well priced very quickly. Thanks so much again.

Carmen · 24 October 2022

5/5

Google

Recently leased a property in Bayswater through Hugh Saffrey, and couldn't recommend both Hugh and A&R more highly. Service was far superior to other letting agencies. Viewing properties was easy and the recommendations for apartments were spot on. Honest, no-obligation service made the process enjoyable, rather than a headache. Highly recommended.

Ashley · 26 October 2013

5/5

Google

I just sold a flat through Anscombe, the team was excellent. They achieved a higher sales price than I had hopped and made the whole process painless and quickly. They went above and beyond the call of duty to get all the necessary documents ready and drove the deal relentlessly.

Ben · 26 October 2013

5/5

Google

All the congratulations go to Vishal Sachar who made this sale possible at the very best price. He has a great team, conscientious and caring, but always motivated without being overbearing. I thoroughly recommend this agency to anyone who wants results and VIP treatment.

Helenka · 12 January 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Notting Hill

How many reviews does Chancellors Notting Hill have?

Chancellors's Kensington and Chelsea office has 397 reviews across two platforms: 246 on Google, 151 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Chancellors Notting Hill's rating?

Chancellors Notting Hill is rated 4.7 out of 5 across all 397 reviews, and 4.8 out of 5 on Google from 246 reviews, checked 9 October 2026.

Has Chancellors won any awards?

Yes. In The Trusted Agent 2026 awards: Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.

Where is Chancellors's Kensington and Chelsea office?

Chancellors Notting Hill, 15 Notting Hill Gate, Notting Hill, London, W11 3JQ, Kensington and Chelsea W11 3JQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.