Every review we hold for the Kelvedon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI just want to say a massive thank you to Jules and the rest of the team at Boydons Kelvedon. Selling a home is one of the most stressful thing's you can do in life but Jules made the process pain free for my wife and I. I would highly recommend them and if I ever move again I will be sure to call Boydons!PositiveResponsiveness, Quality, Professionalism, Value
DC · 13 June 2022
Agent replied · 12 June 2024
Thank you so much for your review of our West Essex Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion.
Thank you for taking the time to review us - we will pass this feedback on to the team.
All the best.
Paul Howe
Boydens
★★★★★ 5/5
GoogleWe brought our flat from Jules 4 years ago and decided to use Boydens again to sell it. In a matter of 24hrs Jules sold it. He has been great throughout the process and even though we have had delays, Jules and the team have been very patient and We finally completed. Thank you for your help
Amber · 13 June 2023
Agent replied · 12 June 2024
Dear Amber,
Thank you for your review and for your patience. Thank you too for trusting us with the sale of your flat - we are immensely grateful.
Best Wishes,
Paul Howe
Boydens
★★★★★ 5/5
FacebookBoydens in Kelvidon were amazing. I was up for sale with another estate agent who were rubbish. Boydens took over and got my flat sold very quickly. My chain had a few issues and they sorted it all out for me. Honestly can't recommend them enough. The team are friends and very polite and a pleasure to deal with. If I decided to move again I will be using Boydens again.
Heather · 2 October 2021
Agent replied · 22 February 2025
Dear Heather,
We are delighted to read that we were able to help you to sell your flat. Your recommendation means the world to us and we thank you wholeheartedly for taking the time to review us.
All the best,
Paul Howe
Marketing & PR Manager
Boydens
★★★★★ 5/5
GoogleI had the pleasure of dealing with the lovely Jules. What a lovely gentleman! I was looking to rent a property which I did unfortunately have to pull out of but Jules was professional, honest and genuine and had my best interest at heart. He was extremely patient with me despite me asking endless questions! I would highly recommend Boydens based on my experience so far.
Martein · 13 June 2022
Agent replied · 12 June 2024
Thank you so much for your review of our West Essex Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion.
Thank you for taking the time to review us - we will pass this feedback on to Jules and please do let us know if we can assist you or your friends and family in the future.
All the best.
Paul Howe
Boydens
★★★★★ 5/5
GoogleWe wanted to use Boyden, as our local estate agent to sell our parent’s house. From the moment Jules come on board, we knew he would go above and beyond for our family. His personal approach to us, understanding the sad situation of our parent’s house going up for sale.
His knowledge and guidance to selling the house and getting the best price was excellent.
He was always kind and exceptional in his communication. Keeping us updated throughout the whole process of selling our house. His work ethic is second to none, i’ve never meet someone so dedicated to the job, hardworking, and always did this with enthusiasm and a happy well mannered approach. He worked endlessly on selling our property which was sometimes hard with the chain. But he never gave up and his total perseverance was exceptional. We were very lucky he was with us every step of the way.
So from our family Jules and the Kelvedon Boyden office was a highly experienced estate agent to use and i would highly recommend them to any of my friend and family. It was a total pleasure having Jules on board throughout our journey selling the house. Thank you
Emma · 17 October 2024
Agent replied · 22 October 2024
Dear Emma,
Thank you so much for your kind and heartfelt review. We're truly touched to hear about your positive experience with Jules and our team at the Kelvedon office during such an important and emotional time for your family. Jules’ dedication, compassion, and perseverance really shine through, and we're so glad he was able to support you every step of the way and help secure the best possible outcome. We'll be sure to pass on your lovely feedback to Jules and the team. Thank you again for choosing Boydens, your recommendation means a lot to us!
All the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleReally great experience with Boydens handling the sale of my property. Amy was guiding every step of the way and gave constant updates throughout the process. They also recommended a very good solicitor which really helped.
Appreciate all the work guys!
Daniel · 13 May 2024
Agent replied · 12 June 2024
Thank you so much for your review Daniel!!
All the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleAfter looking around at other estate agents I decided to chose Boydens firstly because they were local and in the village but secondly which was the best decision was to have met Amy who was professional, positive and nothing was too much …
Roz · 17 December 2025
Agent replied · 17 April 2026
Thank you so much, Roz! We’re delighted to hear that choosing Boydens proved to be the right decision for you. Amy will be thrilled to read your lovely comments, her professional and positive approach really does make a difference. We’re … More
★★★★★ 5/5
GoogleJules and Sophie went above and beyond for me. They helped push through my purchase so quickly, keeping me up to date every step of the way. I would highly recommend Boydens West Essex branch.
Kat · 18 August 2024
Agent replied · 25 August 2024
Thank you so much for your wonderful review! We're thrilled to hear that Jules and Sophie were able to assist you so effectively. Our team always strives to go above and beyond for our clients, so it's fantastic to know that you had such a positive experience. We appreciate your recommendation of Boydens West Essex branch and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleJules and his team , made a very difficult house move , much easier to cope with , his continued support, always there and they go above and beyond what I was expecting from an estate agents . Highly recommended.
Tracey · 15 May 2024
Agent replied · 12 June 2024
Dear Tracey,
Thank you so very much for your kind review. We work hard to please and so we are delighted that you appreciate our efforts.
Please do recommend us to family and friends and thank you again for taking the time to leave your feedback.
Best Wishes,
Paul Howe
Boydens
★★★★★ 5/5
GoogleEmily looked after me and boy, did she. Everything was super efficient and sent over in more than adequate timing.
Any questions were answered straight away if she was in the office and she made everything a real smooth process.
Can't praise her and Boydens highly enough.
Dan · 15 December 2023
Agent replied · 12 June 2024
Dear Dan,
Thank you so very much for your kind review - we are delighted to have been able to help and you are quite right about Emily, who does a wonderful job for us and so we will ensure she is made aware of your comments.
Please do recommend us to friends and family.
All the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleWe recently purchased a house through Boydens, Kelvedon. We viewed a few houses with Boydens and Amy showed us all of them. She was very friendly and did not put any pressure on us whatsoever, making the whole experience relaxed and it allowed us to give honest feedback. We found the whole process of buying the property stress-free with regular updates from Amy and Sophie who were both very helpful throughout. The 'Sold' sign overstayed its welcome somewhat having been on the property for about a month after our completion but this does not take away from the level of service we received - the team were prompt with great communication and customer service, thank you! Hopefully we have found our forever home but should we ever decide to move again, Boydens will definitely be on the cards!
James · 22 September 2024
Agent replied · 22 October 2024
Dear James,
Thank you so much for your kind review and for choosing Boydens West Esex Branch for your recent home purchase! We are thrilled to hear that Amy and Sophie were able to make the process relaxed, stress-free, and enjoyable for you. Your feedback on the 'Sold' sign is appreciated, and we’ll make sure to address this going forward.
It’s wonderful to know you’re settling into what we hope is your forever home, but should you ever decide to move again, we would be delighted to assist you.
Wishing you all the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleAmy in the Kelvedon office was amazing from start to finish. Handling both my purchase and sale, she was there every step of the way. She was always contactable, helpful and professional. I would definitely recommend Boydens and Amy in …
Sandra · 17 December 2025
Agent replied · 17 April 2026
Thank you so much, Sandra! We’re thrilled to hear that Amy provided such amazing support throughout both your sale and purchase. Her professionalism, constant communication, and dedication really do make a difference, and she’ll be … More
★★★★★ 5/5
GoogleVery helpful throughout the process making it very simple. Emily B was excellent and was very quick when responding to emails and any questions we had as well as allowing us lots of time when looking at the property. Emily was very knowledgeable and would definitely recommend this estate agents again.
Ryan · 17 August 2023
Agent replied · 12 June 2024
Dear Ryan,
Thank you so very much for your kind review. Emily is a superstar and we will ensure that your comments are passed on to her.
Please do recommend us to others and let us know if we can help further in the future.
All the best,
Paul Howe
Boydens
★★★★★ 1/5
TrustpilotAwful company to deal with
Awful company to deal with. I don't like writing negative reviews but had to make an exception here. Terrible with communication and unprofessional (at best) with some of their responses. As alot of the other reviews suggest - it's not really a holding/security deposit, it's just another payment they will take from you. Would NOT recommend.
Carly · 8 July 2025
Agent replied · 25 December 2025
Hi Carly, the holding deposit and security deposits are taken and managed in accordance with the law. All tenants have alternative means in which to dispute any payment from the deposit we are instructed by the landlord to take. If you feel there has been an action carried out that contravenes these regulations then you are welcome to raise an official complaint, which will be looked at accordingly, you simply need to email me on paul.buck@boydens.co.uk.
★★★★★ 5/5
GoogleWe sold and bought recently with Boydens in Kelvedon. From first contact and valuation through to both selling and finding our new home, as well as coordinating the entire chain, Jules and the team at Kelvedon were excellent. Packages aside, you need someone able to sell houses, and Boydens certainly can!
Ralf · 13 June 2023
Agent replied · 12 June 2024
Dear Ralf,
I am delighted to read your review and and immensely grateful for you taking the time to leave this review, which will be passed on to Jules and the team at West Essex Branch.
All the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleWe bought our house in April 2022 through Boydens Kelvedon branch. Jules was absolutely fantastic from start to finish, and we really cannot recommend him highly enough. With his brilliant sense of humour lifting our spirits & incredible efficiency, it made our whole house buying process with Boydens a real pleasure.
Paul · 13 June 2023
Agent replied · 12 June 2024
Dear Paul,
Thank you so much for your wonderful review if Jules and his West Essex team. Please do recommend us to family and friends.
Thank you once again.
Best Wishes,
Paul Howe
Boydens
★★★★★ 5/5
GoogleWhat an amazing company. After using a few, i can honestly say. These guys were the best. Kind, polite, understanding and so incredibly helpful.
Nathan, you have helped a very happy Mother and daughter start again. Such an incredible agent. Thank you
Lindsay · 29 October 2025
Agent replied · 12 November 2025
Thank you so much, Lindsay! We’re truly touched by your lovely words. It’s wonderful to hear that Nathan was able to make such a positive difference and help you and your daughter start this new chapter with ease. We’re so pleased you had such a kind and supportive experience with Boydens!
Best regards,
The Boydens Team
★★★★★ 5/5
GoogleI can truly recommend Jules Cain and his team.
Very professional and responsive.
When selling a recent property, I was always kept informed on the progress and was a pleasure to deal with the team who would always return my calls if needed.
They know their stuff!!!
Mark · 13 June 2023
Agent replied · 12 June 2024
Dear Mark,
Thank you so much for your kind review of our West Essex Branch. Jules and the team work hard to please and so I am delighted to see that they met your expectations. Please doe recommend us to family and friends.
Best Wishes,
Paul Howe
Boydens
★★★★★ 5/5
GoogleWe brought our house through Boydens and Sophie and Jules were great. Always friendly, gave us updates regularly, very professional and would recommend 100% 5 star service.
Ryan · 26 July 2024
Agent replied · 25 August 2024
Dear Ryan,
Thank you so much for your kind review of our West Essex team. Jules and Sophie are delighted with your kind words and we thank you for taking the time to feed back to us.
Please do recommend us to others, and thank you once again.
All the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleHad a very easy and pleasant experience with this branch when sorting out my move. They accommodated all my requests and were very friendly throughout the process. A credit to Nathan for making our move easy and relaxed
Dan · 13 October 2025
Agent replied · 12 November 2025
Thank you so much, Dan! We’re delighted to hear that Nathan and the team made your move easy and relaxed. It’s great to know that all your requests were accommodated and that you felt well supported throughout the process. Your feedback is greatly appreciated!
Best regards,
The Boydens Team
★★★★★ 1/5
TrustpilotMaintenance charges by Boyden.
Thank you for responding to my review on your appalling service Mr Howe. We have been in our property 13 months and the charge has increased from £220. to £511.83. Greed is the only way to term this increase. Apart from a small patch of green and checking on a pump room once a year which I have no idea where that is. You do absolutely nothing for the huge amount of money you fleece from the elderly people here. I could cut that grass in half an hour which we were previously doing anyway. Nothing has changed since we moved in here and indeed the final 5 bungalows are an item on a page in some office may may never be built. We have no road, just a poorly unsurfaced lane. No lighting. The verges are never cut, rubbish is picked up by the people living here or it would look like a tip. Not on your remit I was informed by your office. If if was we would probably see the charges double. Where is our money going? Into your pockets and bank account for repair somewhere in La La land that will never get done. Your office is already in place and the utility bills etc were already costed so taking us on did not increase those charges. What Management. What Service is the question. The answer is None. Avoid at all cost! Review should be minus any stars.
Barbara · 11 January 2023
★★★★★ 5/5
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the services, Swift withdrawals, and prompt customer service Perfect and honest broker company, I really had a great time trading with this broker company
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Grace · 20 October 2022
★★★★★ 5/5
GoogleNathan has been excellent, he's been really proactive in helping us on our search and has stood out against other estate agents.
Sarah · 26 July 2024
Agent replied · 25 August 2024
Thank you so much for your review Sarah - we are exceptionally grateful and thank you for your kind comments.
All the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleAt all points through the process we were kept informed and advised . Nothing was too much trouble. Service was excellent.
As we have continued to use Boydens throughout the year their Customer Service at Boydens Kelvedon is tip top. Paula is a tremendous asset to the business.PositiveResponsiveness, Professionalism
Paul · 26 August 2022
Agent replied · 12 June 2024
Thank you so much for your kind review, Paul!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.