Boydens Kelvedon reviews

★★★★★ 1/5

Trustpilot

Be very careful if renting through…

Be very careful if renting through these guys they will try everything to keep your deposit !!! Luckily for us we actually got in contact with the home owner who actually agreed with us and we received it back.They mumble on about landlord protection how about look after your amazing tenants!!! Last resort and you have to rent through these take pictures of everything single thing and be prepared to lose your deposit.Out of all the estate agents we have rented through over the years this one has been the worst by far. Hope you guys can avoid kind of what everyone else has said really I can imagine the only positive reviews are the guys that's maybe sold a property through them .

Nicky · 8 July 2025

★★★★★ 5/5

Google

Would definitely recommend Jules. From start to end first class communication, friendly and very quick to action

Derya · 7 November 2025

★★★★★ 5/5

Google

Ours was a large and old house which needed to find the right people for it. Jules and the team understood this from the start and marked it in a sympathetic manner. They did all the viewings and found the right people very quickly. As with such a place nothing went too smoothly and there were a couple of bumps on the way, but we stayed together, stayed calm and they got it over the line for us. Very pleasedPositiveResponsiveness, Quality, Professionalism, Value

Dave · 26 August 2022

★★★★★ 5/5

Google

This is the second thank you I have written and it is no less glowing than the previous one from 2019. I wanted to let you know how hard the Kelvedon team worked selling my late Uncle’s house in Halstead. Of course, Jules was a joy to work with and I always appreciated his enthusiasm and energy especially when mine was flagging during the sales process. The second mention goes to Paula who was always on hand to answer my many questions as were the other members of staff employed by Boydens. Apologies if I’ve missed anyone out. They’re a great bunch of hard working individuals and a pleasure to do business with.PositiveResponsiveness, Quality, Professionalism, Value

Deborah · 26 August 2022

★★★★★ 5/5

Google

Nathan is absolutely brilliant at his job it's comes effortlessly with him Mae you feel welcomed and easy to talk to would recommend to anyone best estate agent I have ever met

Bobby · 17 March 2026

★★★★★ 5/5

Google

Jules Cain from Boydens is without doubt the best estate agent I have ever worked with. Throughout a protracted 16 week period Jules kept a 4 house chain together, and worked tirelessly to solve issues. He went above and beyond, spending hours on hold to solicitors and agents at the bottom of the chain (4 houses away) to get information to help ensure the sale went through. Without Jules we would definitely not be in our beautiful new house! thanks Jules!PositiveResponsiveness, Quality, Professionalism

Tom · 13 June 2022

★★★★★ 5/5

Google

We first used Boydens when looking for a tenant for our property back in December 2018. The service we received back then, led us to return to them when selling our house almost 3 years later. From start to finish, communication from Boydens was great and nothing was ever too much hassle. The agent Jules was fantastic and very professional. I would highly recommend his and the teams services to anybody looking to sell/rent a property in the area.PositiveResponsiveness, Quality, Professionalism, Value

Mason · 13 June 2022

★★★★★ 5/5

Google

After spending nearly a year dealing with another letting agent and being totally let down and left frustrated, i came across Boydens who have been a breath of fresh air. They have been so easy to deal with and communicated with me throughout my whole process of rented my new apartment. Paula has been so lovely and nothing is ever to much for her. Thank you guys for such a smooth and pleasant experience. I would recommend you to anyone who is looking for a new property. Steve P

Bob · 13 June 2022

★★★★★ 5/5

Google

I cannot recommend Boydens highly enough for the incredible professional support offered to me throughout my recent sale and purchase. Jules was absolutely fantastic in supporting and guiding me throughout what was a very challenging and often stressful process. His professional yet friendly approach coupled with being responsive and keeping me fully informed every step of the way was very much valued by me as a client. The service I received by the whole team in the Kelvedon office was second to none (including the extended team of brilliant conveyancers in Glover Priest and Mike the financial advisor). I wouldn't hesitate to recommend Boydens to my friends and contacts. I can't thank you all enough for everything and supporting me with my move to my new home.

Louise · 13 June 2022

★★★★★ 5/5

Google

Recently secured a rental property through Emily. From booking the viewing to sorting out he contract Emily was excellent. A breath of fresh air compared to previous experience with letting agents. Very knowledgeable (helped us with a contract issue with our current landlord) and worked on our behalf to arrange suitable moving in date. Communication level was fantastic. Would highly recommend

Dan · 14 January 2024

★★★★★ 5/5

Google

Friendly and caring staff at Boydens, providing regular updates and useful information regarding the sale of my mother's property. It was lovely to hand over all the work to these people, particularly Jules, at a time of bereavement. Jules was a rock at such a difficult time, promised to deliver and kept his word. I would recommend this firm.

Lesley · 14 January 2024

★★★★★ 5/5

Google

Can not fault Boydens, from them being agents for our rental to then finally selling the house they have been nothing short of 100% Particular kudos to Jules who has been there start to finish over the last 5 years. Thanks again everyone.

Kate · 27 March 2026

★★★★★ 5/5

Google

Jules is wonderful! He has a rare talent to combine professional expertise with such a friendly demeanor that within minutes, I felt I had known him for years. Nothing is too much trouble for him or his team. I highly recommend Jules Cain from Boydens West Essex Branch

Jacquie · 26 July 2024

★★★★★ 1/5

Trustpilot

One star is too much for Boydens

One star is too much for Boydens. Rented for 20 years and they are worse estate agents by far. They are incompetent lacking basic knowledge and experience so not doing too well on the selling part, as such their only option of making money is to rob tenants of everything they can get their hands on. I am currently disputing their attempt to withhold £400 from £615 deposit for cleaning charges for tiny 2 bed flat! I spent 4 hrs cleaning it at the end of tenancy and left it in immaculate condition. So if you have absolutely no other options but to rent from them make pictures of everything to built you case if you have to take them to court. If any of past tenants want to join me in joint court claim do let me know, I have plenty of experience in the field to ensure they learn their lesson.

Olga · 5 February 2026

★★★★★ 5/5

Google

Having dealt with several different estate agents over the years and then changed to Boydens it was the best decision we made. Boydens have since assisted us several times now with both house sales and purchase I can honestly say they are the best. Professional, honest and caring. Big shout out and thank you to Jules and his team for an excellent service.

Shane · 24 March 2025

★★★★★ 5/5

Google

My experience of Boydens was exceptional and faultless from the first viewing to completion Our agent Jules was friendly, professional, kind and patient we were first time buyers and had no idea what we were doing Jules made me feel comfortable to ring anytime for any questions and answered them all in a kind and professional manner I would highly recommend Boydens to anyone looking to buy or sell and especially Jules for all his hard work in helping us move to our first home thank you JulesPositiveQuality, Professionalism

Melissa · 13 June 2021

★★★★★ 5/5

Google

My husband and I recently used Boydens Kelvedon to sell our house and we received extremely professional and helpful service from the beginning. Our estate agents Jules and Paula made the sale of our property a very smooth process. They were both on call whenever we needed them and I can't thank them enough for looking after us throughout the entire process. I strongly recommend giving them a call, they certainly won't disappoint and I will definitely be using them again in the future. Thank you Jules and PaulaPositiveResponsiveness, Professionalism

Kellie · 13 June 2021

★★★★★ 5/5

Google

Amy at boydens has been a huge help from start to finish. The whole process has been seemless and I have been updated at every stage. The company have been great and Amy is a real asset to them. Very happy. Kind regards Simon.

Simon · 4 August 2024

★★★★★ 5/5

Google

Jules was amazing throughout the whole process. Positive and friendlier than i could have imagined. He also helped me liaise with a blocked contact about the sale of my property and did so with discretion and support. It was a genuine joy working with him and the team.

Katie · 13 May 2024

★★★★★ 5/5

Google

We rented our property through Boydens for 6 years and would highly recommend them. The team went the extra mile in looking after our property and interests. In September 2024 we decided to sell the property, Jules advised an open day. It couldn't have been more successful . The team managed an incredible number of calls and visits, keeping us informed every step of the way. We had a good number of high offers which Jules managed brilliantly with first class advice and communication. We are delighted to have sold quickly and efficiently at a good price to buyers who are perfectly suited to the property.

Karen · 5 January 2025

★★★★★ 5/5

Google

Emily has been an absolute god send throughout our entire experience with finding our new home, and has been so quick and happy to answer any questions we had along the process, we couldn’t recommend Boydens more than enough! They have made this stressful process as enjoyable as possible and we could not thank them enough!

James · 16 October 2023

★★★★★ 5/5

Google

The entire team at Boydens have been absolutely spectacular from the very first contact, all the way through until my purchase finally completed! Professional, super friendly & always go above & beyond for their cliental. As amazing as they’ve all been, I’d particularly like to give a huge thanks to Jules & Sophie for all of their hard work throughout the entire process! Would recommend to anyone in a heartbeat.

Luke · 13 June 2022

★★★★★ 5/5

Google

Boydens have been amazing to work with for our purchase and sale over the years. The team is professional but also so friendly and always providing us with updates. Big thanks to Jules Cain and his team.

Emily · 1 October 2024

★★★★★ 5/5

Google

After trying to sell with a different estate agent. We changed and worked with Borden’s and specifically Jules Cain. The experience was great always in touch explain thoughts insightful to the market and ultimately led to a successful sale. The whole experience was very personable and would highly recommend.

Adam · 13 February 2024