Trusted Agent profile · Kelvedon

Boydens Kelvedon reviews

4.5

★★★★★ Excellent

198 reviews across 3 platforms

121 High Street, Kelvedon, CO5 9AA

Boydens's office in Kelvedon, at 121 High Street, is rated 4.5 out of 5 across 198 reviews on three platforms, including 156 Google reviews rated 4.9.

Google logo

4.9 / 5

156

Reviews on Google

This office

Facebook logo

4.1 / 5

17

Reviews on Facebook

This office

Trustpilot logo

25

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kelvedon office, from every platform, shown as written. First names only.

5/5

Google

Excellent communication & service.

Ibz · 24 December 2023

Agent replied · 23 December 2024

Thank you so very much for your kind review and for taking the time to review us. All the best, Paul Howe

4/5

Google

Staff helpful when needed would use them again in selling

Nigel · 13 June 2023

Agent replied · 12 June 2024

Dear Nigel, Many thanks for taking the time to leave us a review for which we are most grateful. All the best, Paul Howe Boydens

5/5

Trustpilot

Received follow up call from Chelmsford…

Received follow up call from Chelmsford branch regarding letting our property. Quite properly, they

ANDREW · 2 December 2024

1/5

Google

Avoid this agency, unprofessional and unhelpful staff.

Urdea · 13 June 2023

Agent replied · 12 June 2024

Dear Urdea, Thank you for your feedback. I have listened to the telephone calls with yourself and my colleague Jules Cain as all of our calls are recorded. Jules did not state as you have suggested and was neither rude or unprofessional. It is our policy that all tenants view the property before letting the same. The reason for this being that in the past we have allowed just one tenant to view and on the day the tenancy commenced, we have received requests to void the tenancy as the property was not as expected by the person who did not attend the viewing. Jules has therefore followed our internal processes as I would expect all of my staff to do. Yours sincerely, Paul Buck Director of Sales & Lettings Boydens

5/5

Google

friendly and helpful staff

Emily · 17 August 2023

Agent replied · 12 June 2024

Thank you so much for your kind review! All the best, Paul Howe Boydens

5/5

Google

Excellent communication & service.

Ibzz · 13 June 2023

Agent replied · 12 June 2024

Thank you so very much for your kind review and for taking the time to review us. All the best, Paul Howe

5/5

Google

Great at keeping me updated on the progress of my sale. Always friendly and quick to advise when needed.PositiveResponsiveness

Rachel · 26 August 2021

Agent replied · 12 June 2024

Dear Rachel, Thank you so much for your kind review - we are delighted with this, and thank you for choosing Boydens. Best Regards, Paul Howe Boydens

5/5

Google

Helpful and friendly, provided a great service - thank you.PositiveResponsiveness, Quality, Professionalism

Anna · 13 June 2022

Agent replied · 12 June 2024

Thank you so much for your review of our West Essex Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

5/5

Facebook

Efficient, friendly and able to meet demanding deadlines - our sale was completed in 11 weeks.

Steve · 2 July 2021

Agent replied · 22 February 2025

Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

5/5

Google

Very professional approach to initial valuation.PositiveProfessionalism

Richard · 26 August 2022

Agent replied · 12 June 2024

Thank you so much for your review of our West Essex Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

5/5

Google

First ClassPositiveResponsiveness, Quality, Professionalism, Value

Terry · 13 June 2022

Agent replied · 12 June 2024

Terry Mason, thank you so much for the positive review!

1/5

Facebook

Terrible customer service and will not be using them again.

Joanne · 6 March 2021

Agent replied · 22 February 2025

Hi Joanne Game thank you for taking the time to leave us your honest feedback.

1/5

Trustpilot

Not a great experience dealing with…

Not a great experience dealing with their agent. Completely ignored. Avoid.

Steph · 31 January 2024

1/5

Facebook

most unhelpful estate agents ever

Rob · 25 July 2020

Agent replied · 22 February 2025

Rob Richards, we pride ourselves on providing exceptional service, so we are disappointed to hear that your experience with us was anything less than satisfactory.

5/5

Facebook

We are so happy with the service provided. The agents were very responsive and friendly. They are really professional. Highly recommended.

Yathrib · 26 January 2022

5/5

Google

Rating only, no written review.

Peter · 26 July 2024

Agent replied · 25 August 2024

Thank you so much for your review Peter!

4/5

Google

Very good

Jon · 5 June 2024

Agent replied · 12 June 2024

Thank you for your review Jon!

1/5

Google

Rating only, no written review.

Faye · 13 June 2023

Agent replied · 12 June 2024

Dear Faye, Following on from this review, we have clearly fallen below your expectations. Are you able to provide more details of your concerns in order that we may learn from this and address the issues? Please email paul.howe@boydens.co.uk where I will be keen to look into the issues surrounding your displeasure. I look forward to hearing from you. Many thanks, Paul Howe Director of Marketing & PR Boydens

5/5

Google

Rating only, no written review.

Marta · 13 June 2023

Agent replied · 12 June 2024

Thank you for your kind review - we are most grateful!

5/5

Google

Rating only, no written review.

Sony · 13 June 2023

Agent replied · 12 June 2024

Thank you so very much for youtr kind review!

5/5

Google

Rating only, no written review.

Lucy · 13 June 2023

Agent replied · 12 June 2024

Thank you so much Lucy!! :-)

5/5

Google

Rating only, no written review.

Lynne · 13 June 2022

Agent replied · 12 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

4/5

Google

Rating only, no written review.

Philip · 13 June 2021

Agent replied · 12 June 2024

Hello Philip, thank you; we appreciate your feedback.Thank you so much for your review of our West Essex Branch. All the best. Paul Howe Boydens

5/5

Facebook

Rating only, no written review.

Eve · 19 August 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Boydens's Google reviews

Questions about Boydens Kelvedon

How many reviews does Boydens Kelvedon have?

Boydens's Kelvedon office has 198 reviews across three platforms: 156 on Google, 17 on Facebook, 25 on Trustpilot (across the whole business).

What is Boydens Kelvedon's rating?

Boydens Kelvedon is rated 4.5 out of 5 across all 198 reviews, and 4.9 out of 5 on Google from 156 reviews.

Where is Boydens's Kelvedon office?

Boydens Kelvedon, 121 High Street, Kelvedon, CO5 9AA.

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