5/5
Excellent communication & service.
Agent replied · 23 December 2024
Thank you so very much for your kind review and for taking the time to review us. All the best, Paul Howe
Trusted Agent profile · Kelvedon
★★★★★
198 reviews across 3 platforms
121 High Street, Kelvedon, CO5 9AA
Boydens's office in Kelvedon, at 121 High Street, is rated 4.5 out of 5 across 198 reviews on three platforms, including 156 Google reviews rated 4.9.
Every review we hold for the Kelvedon office, from every platform, shown as written. First names only.
5/5
Excellent communication & service.
Thank you so very much for your kind review and for taking the time to review us. All the best, Paul Howe
4/5
Staff helpful when needed would use them again in selling
Dear Nigel, Many thanks for taking the time to leave us a review for which we are most grateful. All the best, Paul Howe Boydens
5/5
Received follow up call from Chelmsford…
Received follow up call from Chelmsford branch regarding letting our property. Quite properly, they
1/5
Avoid this agency, unprofessional and unhelpful staff.
Dear Urdea, Thank you for your feedback. I have listened to the telephone calls with yourself and my colleague Jules Cain as all of our calls are recorded. Jules did not state as you have suggested and was neither rude or unprofessional. It is our policy that all tenants view the property before letting the same. The reason for this being that in the past we have allowed just one tenant to view and on the day the tenancy commenced, we have received requests to void the tenancy as the property was not as expected by the person who did not attend the viewing. Jules has therefore followed our internal processes as I would expect all of my staff to do. Yours sincerely, Paul Buck Director of Sales & Lettings Boydens
5/5
friendly and helpful staff
Thank you so much for your kind review! All the best, Paul Howe Boydens
5/5
Excellent communication & service.
Thank you so very much for your kind review and for taking the time to review us. All the best, Paul Howe
5/5
Great at keeping me updated on the progress of my sale. Always friendly and quick to advise when needed.PositiveResponsiveness
Dear Rachel, Thank you so much for your kind review - we are delighted with this, and thank you for choosing Boydens. Best Regards, Paul Howe Boydens
5/5
Helpful and friendly, provided a great service - thank you.PositiveResponsiveness, Quality, Professionalism
Thank you so much for your review of our West Essex Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens
5/5
Efficient, friendly and able to meet demanding deadlines - our sale was completed in 11 weeks.
Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens
5/5
Very professional approach to initial valuation.PositiveProfessionalism
Thank you so much for your review of our West Essex Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens
5/5
First ClassPositiveResponsiveness, Quality, Professionalism, Value
Terry Mason, thank you so much for the positive review!
1/5
Terrible customer service and will not be using them again.
Hi Joanne Game thank you for taking the time to leave us your honest feedback.
1/5
Not a great experience dealing with…
Not a great experience dealing with their agent. Completely ignored. Avoid.
1/5
most unhelpful estate agents ever
Rob Richards, we pride ourselves on providing exceptional service, so we are disappointed to hear that your experience with us was anything less than satisfactory.
5/5
We are so happy with the service provided. The agents were very responsive and friendly. They are really professional. Highly recommended.
5/5
Rating only, no written review.
Thank you so much for your review Peter!
4/5
Very good
Thank you for your review Jon!
1/5
Rating only, no written review.
Dear Faye, Following on from this review, we have clearly fallen below your expectations. Are you able to provide more details of your concerns in order that we may learn from this and address the issues? Please email paul.howe@boydens.co.uk where I will be keen to look into the issues surrounding your displeasure. I look forward to hearing from you. Many thanks, Paul Howe Director of Marketing & PR Boydens
5/5
Rating only, no written review.
Thank you for your kind review - we are most grateful!
5/5
Rating only, no written review.
Thank you so very much for youtr kind review!
5/5
Rating only, no written review.
Thank you so much Lucy!! :-)
5/5
Rating only, no written review.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
4/5
Rating only, no written review.
Hello Philip, thank you; we appreciate your feedback.Thank you so much for your review of our West Essex Branch. All the best. Paul Howe Boydens
5/5
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Boydens's Kelvedon office has 198 reviews across three platforms: 156 on Google, 17 on Facebook, 25 on Trustpilot (across the whole business).
Boydens Kelvedon is rated 4.5 out of 5 across all 198 reviews, and 4.9 out of 5 on Google from 156 reviews.
Boydens Kelvedon, 121 High Street, Kelvedon, CO5 9AA.