Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSold my first home with Smith & Friends…
Sold my first home with Smith & Friends (Stockton), all the girls were amazing & so helpful! My house sold very quick & the team.guided me through the whole process. Have already recommended S&F!
Miss · 23 March 2026
Agent replied · 31 May 2026
Thanks you Miss Brownless, for your review if our Stockton team, we really appreciate your kind words.
Best Wishes
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotGreat service and communication all the time
The staff were great and friendly, they chased buyer and solicitors to progress the completion of sale and gave regular updates.
Richard · 27 June 2026
Agent replied · 24 September 2026
Thank you Richard for your 5 star review,
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotProfessional and supportive
Every staff member has been supportive and kept us up-to-date throughout the sale process. They have given accurate advice in a timely manner and would thoroughly recommend Smith & Friends.
Carole · 21 April 2026
Agent replied · 31 May 2026
Thank you Carole for your 5 star review.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotVery professional and supportive.
Sorry this is late in posting... Thank you so much Andrea, Eleanor and Mark for your support throughout the sale of my property. I faced stressful times, however, you all reassured me and supported me every step of the way, even when the house was sold you still listened. Very professional. THANK YOU! Xx
Miss · 27 August 2023
Agent replied · 17 June 2024
Thank you Miss Kinder for your 5 star review of our Ingleby Barwick team. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotGood experience
The charges for selling our property were very competitive. The staff were friendly and efficient, and kept us up to date with what was happening. Would use them again.
David · 25 April 2026
Agent replied · 31 May 2026
Thank you David for your 5 star review. We greatly appreciate your kind words.
Best Wishes
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotPROPERTY SALE/RENTAL
I wished to sell a property and asked this company to handle the sale for me. I was unable to receive an acceptable offer so this company very quickly found me an excellent tenant/rental income. Everything was handled very professionally and I am delighted with the service given.
Frank · 16 January 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotLindsey in the Stockton branch was…
Lindsey in the Stockton branch was absolutely brilliant through a turbulent process, she really did put the hard yards in for us despite hitting several brick walls. Can’t thank her enough.
Rob · 8 April 2026
Agent replied · 31 May 2026
Thank you Rob for your 5 star review, happy new home!
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotHelpful friendly staff
Helpful friendly staff, efficient, and professional.
Paul · 28 September 2026
Agent replied · 10 October 2026
Thank you Paul for your 5 star review, we greatly appreciate your kind words.
Best Wishes
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotAll the staff involved in my house…
All the staff involved in my house search and now renting have been fantastic with everything
Paul · 24 July 2026
Agent replied · 17 June 2024
Thank you Paul for your 5 star review, we greatly appreciate your review.
Best Wishes
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotExcellent service from Andrea and…
Excellent service from Andrea and Rachael, from start-finish. I would definitely use and recommend Smith & Friends.
Ian · 17 July 2026
Agent replied · 24 September 2026
Thank you Ian for your 5 star review of our Ingleby Barwick team in particular Andrea & Rachael. We greatly appreciate your 5 star review.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotFirst house purchase!
Very helpful and friendly! Quick to get back to you, and very well organised! Helped throughout my whole process!
Sophie · 3 July 2026
Agent replied · 24 September 2026
Thank you for your 5 star review,
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotStockton Branch
Lindsey in the Stockton office has gone above and beyond to help close the sale of my mams property. Chasing soliciters and buyer up. Always available for an update.
Yvette · 16 April 2026
Agent replied · 31 May 2026
Thank you Yvette for your 5 star review our of Stockton team.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotReally great experience all really nice…
Really great experience all really nice staff. We especially need to say thanks to Olivia who was amazing. She answered all our questions and was really supportive the whole way through. As first time letters it was a really positive experience and having Olivia made it really easy
Evelyn · 16 December 2023
Agent replied · 17 June 2024
Thank you Evelyn, we really appreciate your time and review of our Darlington team and Olivia in particular. She will be delighted to read your kind words.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotHad a good experience throughout
Asma · 28 September 2026
Agent replied · 10 October 2026
Thank you Asma for your 5 star review.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotAmazing service from start to finish
Amazing service from start to finish. Extremely efficient, kept up to date with progress every step of the way.
Julie · 26 June 2026
Agent replied · 24 September 2026
Thank you Julie for your 5 star review, we greatly appreciate your kind words.
Best Wishes
Mark Smith
Managing Director
★★★★★ 4/5
TrustpilotHouse Sale Aug 2024
The start of the process was great and the getting us engaged in the process was good, sold a great vision for the company and the process, this wasn’t always followed through at the same speed with slow comms, E.G the selling vendor always seemed one or two days ahead of Smith and Friends. Smith and Friends need to look at the flow of data and some times too many people are involved which creates delays and frustrations for the seller. Overall good but could have been much better with some simple tweaks. Thanks
Lee · 7 October 2024
Agent replied · 24 October 2024
Hi Lee, Thank you for your valuable feedback. We are continually reviewing our processes to make for a better experience.Best WishesMark SmithManaging Director
★★★★★ 5/5
TrustpilotReliable. Honest and candid
Reliable, well resourced agency.
Candid valuer.
Helpful staff with good systems who follow up on any issues.
Not over reliant on internet systems and readily available to discuss to face to face on on the phone
Nest · 29 September 2026
★★★★★ 5/5
Trustpilotvery good service you give use with…
very good service you give use with selling our house i could not wish for a better company thank you all we would highly recormend smith and friends all how work for them great company
Margaret · 3 October 2026
★★★★★ 5/5
TrustpilotHighly Recommend ***
Amazing! Ellie from the ingleby Barwick branch assistance in finding a new home was truly exceptional. Her expertise, dedication, and care throughout the entire home search process were invaluable. Ellie's deep knowledge of the housing market and her commitment to understanding my needs made the experience smooth and stress-free. Her attention to detail and personalized approach ensured that I found the perfect home. I am grateful for Ellie's guidance and support, and I highly recommend her to anyone in search of their dream home. Thank you, Ellie, for making this journey so positive and rewarding. You are a superstar :)
KF · 13 September 2024
Agent replied · 24 October 2024
Thank you for your fantastic review of Ellie and our Ingleby Barwick team. We and Ellie greatly appreciate your kind words.Best WsihesMark SmithManaging Director
★★★★★ 5/5
TrustpilotFantastic from the first contact very…
Fantastic from the first contact very good information at all stages,
Attention to detail in all the photographs,
We had a offer in 2 days and sold it to them.
Thank you so much
Mr · 6 October 2026
★★★★★ 4/5
TrustpilotVery pleasant and helpful women
Very pleasant and helpful women, when things got a bit stressful they were there for me !
Thomas · 26 June 2026
Agent replied · 24 September 2026
Thank you Thomas for your review,
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotRental Property
I can’t praise Smith & Friends enough! They bent over backwards for me! I would recommend them to anyone. I would like to personally like to thank Mark & Hayden for all your efforts, it’s very much appreciated!
Luke · 21 May 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotThey where helpful and gave me timely…
They where helpful and gave me timely updates through the process of purchasing our home
Customer · 3 July 2026
Agent replied · 17 June 2024
Thank you for your 5 star review,
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotLovely, friendly staff & stress free …
Everyone I’ve spoken to at the Ingleby Branch has been amazing. Victoria and Andrea especially have been lovely & helped throughout the whole process. It was a long 7 months so the help was very appreciated during the ongoing stress. They happily reached out to contacts for me when I struggled to get responses so kept things moving. Overall great experience :)
Emily · 20 May 2022
Agent replied · 17 June 2024
Thank you for your fantastic review Emily. Our Ingleby Barwick team will be delighted to read your kind words. Best Wishes Mark
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