Trusted Agent profile · Ingleby Barwick
★★★★★
670 reviews across 2 platforms
Barwick Lodge Ingleby Way, Ingleby Barwick, TS17 0RH
Smith and Friends Estate Agents's office in Ingleby Barwick, at Barwick Lodge Ingleby Way, is rated 4.9 out of 5 across 670 reviews on two platforms, including 76 Google reviews rated 4.9.
Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
5/5
TrustpilotThumbs up for Smith &Friends
Excellent service by Rachael and Andrea. Communication was regular and clear. They were always on hand to answer any queries, no matter how small. Would definitely recommend to others.
Thank you for your 5 star review of our Ingleby Barwick team in particular Andrea and Rachael. We greatly appreciate your review, Kind regards Mark Smith Managing Director
5/5
TrustpilotExcellent service from Smith and…
Excellent service from Smith and Friends. Have recently purchased a property through them and also sold one after that. Special thanks to Joy who is incredible at her role, continually chasing other agents and solicitors to finally get my sale over the line. Excellent service, and very experienced staff. Joy in particular. Thankyou!
Thank you Kayleigh for your review of Joy and our Darlington team. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotA completely stress free sale …
A completely stress free sale from beginning to end. Great communication from the office staff who were happy to help wherever they could. It was an absolute pleasure to deal with everyone involved.
Thank you for your 5 star review, Kind regards Mark Smith Managing Director
5/5
Trustpilot100% recommend
Abby helped us to sell 2 houses. Amazing service from start to finish and even went above and beyond by chasing up on our onward purchase. Couldn't recommend her enough
Thank you Gemma for your 5 star review our Darlington team, we greatly appreciate your review and kind words. Kind regards Mark Smith
5/5
GoogleExcellent customer service great communication. Rachel was very helpful person.
5/5
TrustpilotHouse sale
The team were excellent in helping me sell my late mam and dads house. From the valuation to the final sale all staff were very helpful and professional. We had some legal issues to overcome, however Lindsey was brilliant in chasing up the solicitors to progress the sale.Thanks you, and i would not hesitate in using Smith & Friends again.
Hi Mark, Thank You, for your 5 star review, it is much appreciated and our Stockton team are delighted to read your kind words.Best WishesMark Smith Managing Director
1/5
TrustpilotNo positive comment
I have always been told if you can't say something nice say nothing , so nothing it is
Dear Mr Crossan, You have already left your review in June and you still didn't reply to my email. I have left you a voicemail and I look forward to hearing from you. Regards Mark Smith Managing Director
5/5
TrustpilotWould recommend Middlesbrough branch
Our first time using Smith & Friends Middlesbrough branch to rent a property and it has been great.Nikki is our main contact and is friendly, helpful, and quick to get in touch with any updates or progress with our application from start to finish.As a tenant we 100% recommend using Smith & Friends.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat experience with Smith and Friends
Excellent experience with Smith and Friends Darlington. Kept me informed and updated as a buyer, and helped me with my solicitor and mortgage broker choice too. Rescued a purchase for me when I needed help. Special mention to Joy, Sally, Michelle, Jess, and Suzanne.
Thank you for your 5 star review of our Darlington team.Kind regardsMark SmithManaging Director
5/5
TrustpilotFrom first contact to view a property…
From first contact to view a property to signing for the keys , Hayden has been amazing, he has responded to my emails very quickly and has made this process for us so much less stressful , we could never thank him enough for all the support and kindness. We would recommend smith and friends 100%.
Thank you Alison for your 5 star review. Hayden will be delighted to read your kind words too.Best WishesMark SmithManaging Director
5/5
TrustpilotTo everyone involved @ Smith&Friends…
To everyone involved @ Smith&Friends were very helpful and professional and informative to get my sale completed, I’d highly recommend the team @ the (Stockton Branch) much appreciated.
Thank you Darren for your 5 star review of our Stockton team. We greatly appreciate your review. Best wishes Mark Smith Managing Director
5/5
TrustpilotExperience with the Stockton team
The staff at the Stockton office were helpful and professional at all times. This was a difficult transaction at times but Lindsey especially could not have done more if she tried. We felt that she went above and beyond our expectations and we felt supported at all times. Many thanks to Lindsey and the Stockton team.
Thank you for your 5 star review of our Stockton team and Lindsey.Best WishesMark SmithManaging Director
4/5
TrustpilotSmith and Friends were a very good…
Smith and Friends were a very good estate agent to go with. They kept me informed at all times concerning my property interests. They were very kind, straightforward and helpful.
Thank you for your review, Kind regards Mark Smith Managing Director
5/5
TrustpilotFriendly, professional service
Staff Nicola, and others provided friendly and efficient service. They are very supportive and professional in their roles, not to mention patient and understanding. Made my property purchase experience bearable as this can be a very stressful process. Keep up the good work!
Thank you for your 5 star review, we greatly appreciate your kind words. Kind regards Mark Smith Managing Director
5/5
TrustpilotExcellent service I’ve already…
Excellent service I’ve already recommended you to a few people first class from start to finish
Thank you Mr & Mrs Strange for your 5 star review, we greatly appreciate your kind words. Best Wishes Mark Smith Managing Director
5/5
TrustpilotRobinson’s estate agents have been…
Robinson’s estate agents have been fantastic with our new house purchase ! Can not recommend highly enough all the staff are lovely but in particular Joy was amazing we dealt with Joy from start to finish ! She answered emails immediately and was always there on the phone if you called kept us updated throughout ! Joy was brilliant ! Thank you so much Robinson’s would highly recommend this estate agents ! 5 ⭐️⭐️⭐️⭐️⭐️
Thank you Laura for your brilliant review of Joy and our Team at Darlington. Best Wishes, Mark
5/5
TrustpilotThe Darlington branch of Smith &…
The Darlington branch of Smith & Friends were so friendly, professional and helpful throughout the whole buying process. I would especially like to thank Joy for guiding, pushing the sale along and generally helping me from start to finish.
Thank you Wendy for your 5 star review of our Darlington team. It is greatly appreciated by us all.Best WishesMark SmithManaging Director
3/5
TrustpilotSpeak to a manager if you have a problem
The manager of the Darlington branch was amazing when I contacted her but she shouldn’t have had to sort things out when she’s was off other staff should have done something about the situation I was constantly contacting them regarding instead of fobbing me off
5/5
TrustpilotI've had great experience with this…
I've had great experience with this company, the staffs are all very helpful and always kept me informed particularly Nicola Midleton in my case has been amazing and pushed things forward for me to get things done on time So thank you :)
Thank you Mrs Wrightson for your fantastic review of our Hartlepool team and in particular Nicola. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotThe Best!
A massive thank you to all at the Hartlepool office who went above and beyond and even secured a buyer for my property in less than 48 hours. I would also like to thank Rachael for keeping me up to date with everything promptly. Well done guys! You are highly recommended
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotFirst class professional service
First class professional service from start to finish. I was kept very well informed of progress all the way through. Special mention to Joy in particular who was absolutely brilliant in after sales and helped to keep the process moving along at pace. Highly recommend!
Thank you Jo for your brilliant review of our Darlington team and in particular Joy. Your review and kind words are appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotHayden has been amazing throughout our…
Hayden has been amazing throughout our journey of getting our house, he’s always been on hand to answer all and any queries we’ve had to go to him with and has kept us up to date every step of the way! We couldn’t thank you enough for your amazing service thank you.
Thank you Miss Collier for your 5 star review, it is greatly appreciated by Hayden and the team at Stockton.Best WishesMark SmithManaging Director
5/5
TrustpilotExceptional care and attention to…
Exceptional care and attention to detail particular mention to Elaine who goes over and above with excellent communication to keep you informed each step of the way
Thank you Pam for your 5 star review of our Middlesbrough office, Kind regards Mark Smith Managing Director
5/5
Trustpilot5* Service & Support
Couldn't have asked for more from Smith and Friends, from solicitor advice to assisting with viewings for our sale. We were also lucy to actually find our purchase property that was listed with them. Great advice and support from our contact during the process,
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