Smith and Friends Estate Agents Ingleby Barwick reviews

★★★★★ 5/5

Trustpilot

Highly Recommend

Right from the very beginning, this company has been a pleasure to work with, customer service is second to none and always go the extra mile to ensure the best possible service in every category. Would highly recommend Smith & Friends to anyone wanting to deal with a professional company whether that be buying or selling. Special thank you to Rachael and Catherine for their support throughout my buying journey.

Mr · 3 January 2024

★★★★★ 5/5

Google

I had a great experience with Smith & Friends Estate Agents. The team was professional and friendly and kept me informed throughout the process. Everything was handled smoothly and efficiently, and I felt supported every step of the way. Highly recommend!

Amir · 5 April 2025

★★★★★ 5/5

Trustpilot

The staff made the sad occasion of…

The staff made the sad occasion of selling my house a lot easier. They were very easy to speak to with any issues and helpful in every way possible.

Tracyann · 15 September 2026

★★★★★ 5/5

Trustpilot

Excellent!

Nothing was too much trouble and all the team, especially Joy, were incredibly helpful from start to finish. I had my eye on a property for a long time and they kept me in the loop until I was able to make an offer and ultimately purchase my dream home. Communication from Joy was excellent and extremely efficient. She made the whole moving process easy when we all know how stressful it can be. Thank you so much

Emily · 5 April 2023

★★★★★ 5/5

Google

Provided a very efficient and professional service throughout the whole buying process. Very happy and Would certainly recommend. Thank you to Manj and Andrea who were extremely helpful and always quick to respond to queries raised.

Andrew · 19 May 2025

★★★★★ 5/5

Trustpilot

Been looking for a home for over 2years

We wanted to thank smith and friends team for there hard work .Especially Rachael as she has lovely people skills and I really appreciate her being in touch even when there was nothing to report from the solicitors. She helped put my mind at ease ,when I was stressing about everything.We wanted to acknowledge Megan as she was a big part in helping us find our family home.We are so excited we are finally getting our home after a long 2 years Journey ,we are looking forward to the future.Thank you again to everyone at Smith and friends.Wishing the team a wonderful Christmas.Jules and Dan

Jules · 9 December 2024

★★★★★ 5/5

Trustpilot

Quick sale above asking price

Quick sale above asking price. Andrea and the teams at Ingleby Barwick and Stockton went out if their way to make the process a very smooth one. Sale of parents old property for my mother in law. Arranged to collect paperwork and keys from her home to place on market and after quick sale also arranged to collect keys and assist in meter readings for completion. Good communication throughout. Thank you and highly recommended.

Mike · 20 June 2023

★★★★★ 5/5

Trustpilot

We are first time buyers and robinsons…

We are first time buyers and robinsons made it very easy and answered all questions we had. They always kept us updated with how the sale was going, Chloe was especially helpful and rang with updates everytime she'd heard from the solicitors on her end. If we were to Sell and mive again we would deffinetly use these. We would also recommend them to everyone who needed estate agents.

Sam · 16 October 2023

★★★★★ 5/5

Trustpilot

From the first day of my house going on…

From the first day of my house going on the market I was contacted ,informed and updated by phone and email on outcome of potential buyers.Selling and purchasing is a very stressful time, but the whole team at Smith & Friends made my experience very enjoyable due to their expertise and professionalism. Keep up the fantastic work and thank you all.

Mr · 21 March 2024

★★★★★ 5/5

Trustpilot

Victoria and Andrea Ingleby

Victoria and Andrea in the Ingleby Branch were absolutely fantastic from start to finish. We were first time buyers with atrocious solicitors in which Andrea and Victoria were extremely patient with us, understood our frustrations and constantly kept us in the loop of what was going on. Can’t fault the service at all and were also very accommodating with follow up viewings to show our families and listening to us moan!Thank you so much for all your hard work, and I’d definitely recommend using their service.

Chris · 22 September 2022

★★★★★ 5/5

Trustpilot

Amazing Service

Amazing Service. We would like to thank Elaine and all the staff at ribinsons marton middlesbrough for the exceptional service we received from start to finish. Nothing was to much trouble and we were kept upto date weekly for piece of mind. Buying and selling a home can be stressful at the best of times but it was made so much easier with the help of robinsons staff. Please do not look anywhere else for an estate agent. Nothing compares in the Teesside area. Can not thank you enough.

James · 25 August 2022

★★★★★ 5/5

Trustpilot

Thumbs up for Smith &Friends

Excellent service by Rachael and Andrea. Communication was regular and clear. They were always on hand to answer any queries, no matter how small. Would definitely recommend to others.

Gilly22100 · 4 August 2026

★★★★★ 5/5

Trustpilot

Excellent service from Smith and…

Excellent service from Smith and Friends. Have recently purchased a property through them and also sold one after that. Special thanks to Joy who is incredible at her role, continually chasing other agents and solicitors to finally get my sale over the line. Excellent service, and very experienced staff. Joy in particular. Thankyou!

Kayleigh · 4 July 2024

★★★★★ 5/5

Trustpilot

A completely stress free sale …

A completely stress free sale from beginning to end. Great communication from the office staff who were happy to help wherever they could. It was an absolute pleasure to deal with everyone involved.

LynneD · 3 July 2026

★★★★★ 5/5

Trustpilot

100% recommend

Abby helped us to sell 2 houses. Amazing service from start to finish and even went above and beyond by chasing up on our onward purchase. Couldn't recommend her enough

Gemma · 23 July 2026

★★★★★ 5/5

Trustpilot

House sale

The team were excellent in helping me sell my late mam and dads house. From the valuation to the final sale all staff were very helpful and professional. We had some legal issues to overcome, however Lindsey was brilliant in chasing up the solicitors to progress the sale.Thanks you, and i would not hesitate in using Smith & Friends again.

Mr · 10 January 2024

★★★★★ 5/5

Google

Excellent customer service great communication. Rachel was very helpful person.

Marek · 12 August 2026

★★★★★ 1/5

Trustpilot

No positive comment

I have always been told if you can't say something nice say nothing , so nothing it is

John · 28 September 2026

★★★★★ 5/5

Trustpilot

From first contact to view a property…

From first contact to view a property to signing for the keys , Hayden has been amazing, he has responded to my emails very quickly and has made this process for us so much less stressful , we could never thank him enough for all the support and kindness. We would recommend smith and friends 100%.

Alison · 15 March 2024

★★★★★ 5/5

Trustpilot

Experience with the Stockton team

The staff at the Stockton office were helpful and professional at all times. This was a difficult transaction at times but Lindsey especially could not have done more if she tried. We felt that she went above and beyond our expectations and we felt supported at all times. Many thanks to Lindsey and the Stockton team.

The · 10 March 2024

★★★★★ 5/5

Trustpilot

Robinson’s estate agents have been…

Robinson’s estate agents have been fantastic with our new house purchase ! Can not recommend highly enough all the staff are lovely but in particular Joy was amazing we dealt with Joy from start to finish ! She answered emails immediately and was always there on the phone if you called kept us updated throughout ! Joy was brilliant ! Thank you so much Robinson’s would highly recommend this estate agents ! 5 ⭐️⭐️⭐️⭐️⭐️

Laura · 21 September 2022

★★★★★ 5/5

Trustpilot

Friendly, professional service

Staff Nicola, and others provided friendly and efficient service. They are very supportive and professional in their roles, not to mention patient and understanding. Made my property purchase experience bearable as this can be a very stressful process. Keep up the good work!

Numak · 23 March 2026

★★★★★ 5/5

Trustpilot

Excellent service I’ve already…

Excellent service I’ve already recommended you to a few people first class from start to finish

Mr · 28 September 2026

★★★★★ 5/5

Trustpilot

I've had great experience with this…

I've had great experience with this company, the staffs are all very helpful and always kept me informed particularly Nicola Midleton in my case has been amazing and pushed things forward for me to get things done on time So thank you :)

Mrs · 12 September 2024