Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional service from a great team…
Professional service from a great team who were so helpful throughout. Sold my house very quickly and wouldn't hesitate to go with them again. The way they conduct business goes a long way, being polite and making you feel comfortable.
Customer · 21 August 2023
Agent replied · 17 June 2024
Thank you Abi for your 5 star review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
GoogleFive stars to Mark Hodgson who handles the rental side a true professional throughout especially during a delicate handover
Debra · 12 October 2024
Agent replied · 25 August 2024
Thank you Debra, we really appreciate your review and kind words. Mark is very dedicated and recently has been promoted to Office Manager.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotI have dealt with Smith & Friends for rental properties management
I have dealt with Smith & Friends for over ten years on and off, rentals, purchases & sales. Dealing with Mark, Chloe and Victoria @ the Ingleby Office, the service and communication has been excellent.
Bal · 12 December 2023
Agent replied · 17 June 2024
Thank you Bal for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotIt is lovely to deal with a company who…
It is lovely to deal with a company who ring you periodically to keep you informed, even if nothing has changed. The staff were polite and knowledgeable and someone (a human no a machine) always answered the phone. Lovely affective and efficient company
Ms · 16 May 2023
Agent replied · 17 June 2024
Thank you Ms Gallagher for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotFirst time buyer
As first time buyers getting a house is a scary and stressful process. Andrea at robinsons Ingleby barwick kept us up to date at every step and helped us as much as she could. It was reassuring knowing that the process was being handled by a honest and helpful professional. 10/10
Jemma · 21 July 2022
Agent replied · 17 June 2024
Thank you Jemma for your 5 star review of our Ingleby Barwick team, Andrea will be delighted to read your kind words. Best Wishes, Mark
★★★★★ 5/5
TrustpilotMade moving into my first flat a breeze
Chris handled my new rental very professionally and kept me in the loop the whole time. From start to finish I was kept up to date with exactly what was happening and what would happen next. Made my move into my first flat very simple and easy for me. Would highly recommend.
Baden · 6 June 2022
Agent replied · 17 June 2024
Thank you Baden for your 5 star review. Chris will be happy to read your kind words and review. Best Wishes, Mark
★★★★★ 5/5
TrustpilotA very helpful and supportive team that…
A very helpful and supportive team that were very proactive/professional in ensuring a successful outcome of selling our house.
Christopher · 30 September 2024
Agent replied · 17 June 2024
Thank you Christopher for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 4/5
TrustpilotThey did all they could but should have…
They did all they could but should have chased the vendor more to get things done that they had promised to do.
Ratbiter · 26 July 2024
Agent replied · 24 August 2024
Thank you for your review. If there is anything I can assist with please don't hesitate to contact me on marksmith@smith-and-friends.co.ukKind regardsMark SmithManaging Director
★★★★★ 4/5
TrustpilotMark and Chloe in Ingleby Barwick…
Mark and Chloe in Ingleby Barwick office keep us informed and are usually able to help us with our questions. The date of the experience is not applicable as the help is ongoing.
Mrs · 11 December 2023
Agent replied · 17 June 2024
Thank you Christine for your review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotHeartfelt thanks
Professional, warm and welcoming and very good at keeping us in the loop of the progress all of the way through.
Mr · 2 August 2024
Agent replied · 24 October 2024
Thank you for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotReally smooth process.
Really smooth process.The team gave and requested regular updates throughout a particularly rocky sale process and made it as smooth as possible.Will use again, would recommend.Thanks again
Chris · 5 April 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotExcellent service
All the staff we dealt with have been fantastic.They are friendly and professional and nothing is too much to ask.
Jan · 2 August 2024
Agent replied · 24 October 2024
Thank you Jan for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotGreat service from Stockton office
Great service from Stockton office. Dealt with my viewing request very quickly and offer process was good and always kept informed. Mortgage advisor was great with advice in a very unpredictable market. Happy with service and looking forward to complete in the New Year.
J · 30 December 2022
Agent replied · 17 June 2024
Thank you for your 5 star review of our Stockton office. Best Wishes, Mark
★★★★★ 5/5
TrustpilotI would recommend you 100%
I would recommend you 100%You where so helpful and nothing was any trouble Thank you
Julie · 18 October 2024
Agent replied · 24 October 2024
Thank you Julie for your wonderful review. It is greatly appreciated by the team and I.Kind regardsMark SmithManaging Director
★★★★★ 5/5
Trustpilot...completion within one week..
I write to express my sincere and heartfelt appreciation and gratitude for your highly professional and competent services, provided in both a friendly and accessible manner. I have regained faith in solicitors. We have achieved completion within one week.
Rajmund · 25 May 2023
Agent replied · 17 June 2024
Thank you for your 5 star review. We greatly appreciate it.Best WishesMark SmithManaging Director
★★★★★ 5/5
TrustpilotThe customer service is very good and…
The customer service is very good and they keep you informed of everything including changes in laws. The report was very comprehensive and showed us how our property is being used
John · 11 December 2023
Agent replied · 17 June 2024
Thank you John for your 5 star review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotWonderful Staff.
The staff at Smith and Friends of Marton where extremely helpful through out the process of selling my Fathers home and I would not hesitate to recommend them in the future.
Paul · 9 December 2023
Agent replied · 17 June 2024
Thank you Paul for your review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotGood communication and kept us well…
Good communication and kept us well informed. Received regular updates. The staff were amazing and really friendly and helpful.
Laura · 2 August 2024
Agent replied · 24 August 2024
Thank you for your 5 star review Laura, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotExcellent from start to…
Excellent from start to finish…Realistic Valuation…Attractive accurate photos & description of property….Video to emphasise unique location…Over 40 viewings with potential buyers..Kept updated with feedback and comments..Office staff all experienced and well trained…to secure completion as soon as possible..
Steve · 1 June 2023
Agent replied · 17 June 2024
Thank you Steve for your brilliant 5 star review. The team and I appreciate your kind words and thank you for using our services.Best Wishes Mark Smith Managing Director
★★★★★ 5/5
TrustpilotGreat service friendly and kept well…
Great service friendly and kept well informed all the way through the process of selling
Stephen · 30 September 2024
Agent replied · 24 October 2024
Thank you Stephen for your 5 star review.Kind regardsMark SmithManaging Director
★★★★★ 4/5
GooglePeople working here are brilliant. My first house hunt in the UK was made very easy by Bailey and Mark. I suggest Prefixed appointments with specified timings, without which there were some confusions.
Geront · 12 October 2023
Agent replied · 25 August 2024
Thank you Geront for your review and feedback. It is very appreciated.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotSuch an amazing team
Such an amazing team. Nicola Middleton, Megan Hay and Janice Chambers are just awesome. Nothing ever too much trouble, kept us updated all the way through. Perfect.
Heidi · 23 June 2025
★★★★★ 5/5
TrustpilotExcellent service
We were very pleased with the service from Robinson’s Ingleby Barwick office. They were very professional and extremely helpful. Our house sold quickly due to there efficiency and they were very helpful in finding us properties to potentially buy. Would thoroughly recommend the team if you are planning a move.
Valerie · 4 February 2022
Agent replied · 17 June 2024
Thank you for your review Valerie of our Ingleby Barwick office. Kind regardsMark
★★★★★ 3/5
TrustpilotProperty well presented
Advertising photos good Sales team were good and always informative,but after sales team never kept you up to date unless you phoned asking for updates also never received a copy of our EPC report
Lesley · 11 September 2023
Agent replied · 17 June 2024
Thank you for your review and feedback Lesley. Communication is very important to us and I am sorry you feel that we didn't keep you up to date during the sales process. The EPC report was forwarded to your solicitor. I apologise a copy wasn't sent to you for your records. If you do need a copy I can forward it to you. My email is marksmith@robinsonsteesvalley.co.ukKind regardsMark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.