Trusted Agent profile · Ingleby Barwick

Smith Ingleby Barwick reviews

4.9

★★★★★ Excellent

671 reviews across 2 platforms

Barwick Lodge Ingleby Way, Ingleby Barwick, TS17 0RH

Part of Smith & Friends Estate Agents, see every office.

Smith's office in Ingleby Barwick, at Barwick Lodge Ingleby Way, is rated 4.9 out of 5 across 671 reviews on two platforms, including 76 Google reviews rated 4.9.

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4.9 / 5

76

Reviews on Google

This office

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595

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional service from a great team…

Professional service from a great team who were so helpful throughout. Sold my house very quickly and wouldn't hesitate to go with them again. The way they conduct business goes a long way, being polite and making you feel comfortable.

Customer · 21 August 2023

Agent replied · 17 June 2024

Thank you Abi for your 5 star review.Kind regardsMark SmithManaging Director

5/5

Google

Five stars to Mark Hodgson who handles the rental side a true professional throughout especially during a delicate handover

Debra · 12 October 2024

Agent replied · 25 August 2024

Thank you Debra, we really appreciate your review and kind words. Mark is very dedicated and recently has been promoted to Office Manager. Kind regards Mark Smith Managing Director

5/5

Trustpilot

I have dealt with Smith & Friends for rental properties management

I have dealt with Smith & Friends for over ten years on and off, rentals, purchases & sales. Dealing with Mark, Chloe and Victoria @ the Ingleby Office, the service and communication has been excellent.

Bal · 12 December 2023

Agent replied · 17 June 2024

Thank you Bal for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

It is lovely to deal with a company who…

It is lovely to deal with a company who ring you periodically to keep you informed, even if nothing has changed. The staff were polite and knowledgeable and someone (a human no a machine) always answered the phone. Lovely affective and efficient company

Ms · 16 May 2023

Agent replied · 17 June 2024

Thank you Ms Gallagher for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

First time buyer

As first time buyers getting a house is a scary and stressful process. Andrea at robinsons Ingleby barwick kept us up to date at every step and helped us as much as she could. It was reassuring knowing that the process was being handled by a honest and helpful professional. 10/10

Jemma · 21 July 2022

Agent replied · 17 June 2024

Thank you Jemma for your 5 star review of our Ingleby Barwick team, Andrea will be delighted to read your kind words. Best Wishes, Mark

5/5

Trustpilot

Made moving into my first flat a breeze

Chris handled my new rental very professionally and kept me in the loop the whole time. From start to finish I was kept up to date with exactly what was happening and what would happen next. Made my move into my first flat very simple and easy for me. Would highly recommend.

Baden · 6 June 2022

Agent replied · 17 June 2024

Thank you Baden for your 5 star review. Chris will be happy to read your kind words and review. Best Wishes, Mark

5/5

Trustpilot

A very helpful and supportive team that…

A very helpful and supportive team that were very proactive/professional in ensuring a successful outcome of selling our house.

Christopher · 30 September 2024

Agent replied · 17 June 2024

Thank you Christopher for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

4/5

Trustpilot

They did all they could but should have…

They did all they could but should have chased the vendor more to get things done that they had promised to do.

Ratbiter · 26 July 2024

Agent replied · 24 August 2024

Thank you for your review. If there is anything I can assist with please don't hesitate to contact me on marksmith@smith-and-friends.co.ukKind regardsMark SmithManaging Director

4/5

Trustpilot

Mark and Chloe in Ingleby Barwick…

Mark and Chloe in Ingleby Barwick office keep us informed and are usually able to help us with our questions. The date of the experience is not applicable as the help is ongoing.

Mrs · 11 December 2023

Agent replied · 17 June 2024

Thank you Christine for your review.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Heartfelt thanks

Professional, warm and welcoming and very good at keeping us in the loop of the progress all of the way through.

Mr · 2 August 2024

Agent replied · 24 October 2024

Thank you for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Really smooth process.

Really smooth process.The team gave and requested regular updates throughout a particularly rocky sale process and made it as smooth as possible.Will use again, would recommend.Thanks again

Chris · 5 April 2024

Agent replied · 24 August 2024

Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Excellent service

All the staff we dealt with have been fantastic.They are friendly and professional and nothing is too much to ask.

Jan · 2 August 2024

Agent replied · 24 October 2024

Thank you Jan for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Great service from Stockton office

Great service from Stockton office. Dealt with my viewing request very quickly and offer process was good and always kept informed. Mortgage advisor was great with advice in a very unpredictable market. Happy with service and looking forward to complete in the New Year.

J · 30 December 2022

Agent replied · 17 June 2024

Thank you for your 5 star review of our Stockton office. Best Wishes, Mark

5/5

Trustpilot

I would recommend you 100%

I would recommend you 100%You where so helpful and nothing was any trouble Thank you

Julie · 18 October 2024

Agent replied · 24 October 2024

Thank you Julie for your wonderful review. It is greatly appreciated by the team and I.Kind regardsMark SmithManaging Director

5/5

Trustpilot

...completion within one week..

I write to express my sincere and heartfelt appreciation and gratitude for your highly professional and competent services, provided in both a friendly and accessible manner. I have regained faith in solicitors. We have achieved completion within one week.

Rajmund · 25 May 2023

Agent replied · 17 June 2024

Thank you for your 5 star review. We greatly appreciate it.Best WishesMark SmithManaging Director

5/5

Trustpilot

The customer service is very good and…

The customer service is very good and they keep you informed of everything including changes in laws. The report was very comprehensive and showed us how our property is being used

John · 11 December 2023

Agent replied · 17 June 2024

Thank you John for your 5 star review.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Wonderful Staff.

The staff at Smith and Friends of Marton where extremely helpful through out the process of selling my Fathers home and I would not hesitate to recommend them in the future.

Paul · 9 December 2023

Agent replied · 17 June 2024

Thank you Paul for your review.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Good communication and kept us well…

Good communication and kept us well informed. Received regular updates. The staff were amazing and really friendly and helpful.

Laura · 2 August 2024

Agent replied · 24 August 2024

Thank you for your 5 star review Laura, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Excellent from start to…

Excellent from start to finish…Realistic Valuation…Attractive accurate photos & description of property….Video to emphasise unique location…Over 40 viewings with potential buyers..Kept updated with feedback and comments..Office staff all experienced and well trained…to secure completion as soon as possible..

Steve · 1 June 2023

Agent replied · 17 June 2024

Thank you Steve for your brilliant 5 star review. The team and I appreciate your kind words and thank you for using our services.Best Wishes Mark Smith Managing Director

5/5

Trustpilot

Great service friendly and kept well…

Great service friendly and kept well informed all the way through the process of selling

Stephen · 30 September 2024

Agent replied · 24 October 2024

Thank you Stephen for your 5 star review.Kind regardsMark SmithManaging Director

4/5

Google

People working here are brilliant. My first house hunt in the UK was made very easy by Bailey and Mark. I suggest Prefixed appointments with specified timings, without which there were some confusions.

Geront · 12 October 2023

Agent replied · 25 August 2024

Thank you Geront for your review and feedback. It is very appreciated. Kind regards Mark Smith Managing Director

5/5

Trustpilot

Such an amazing team

Such an amazing team. Nicola Middleton, Megan Hay and Janice Chambers are just awesome. Nothing ever too much trouble, kept us updated all the way through. Perfect.

Heidi · 23 June 2025

5/5

Trustpilot

Excellent service

We were very pleased with the service from Robinson’s Ingleby Barwick office. They were very professional and extremely helpful. Our house sold quickly due to there efficiency and they were very helpful in finding us properties to potentially buy. Would thoroughly recommend the team if you are planning a move.

Valerie · 4 February 2022

Agent replied · 17 June 2024

Thank you for your review Valerie of our Ingleby Barwick office. Kind regardsMark

3/5

Trustpilot

Property well presented

Advertising photos good Sales team were good and always informative,but after sales team never kept you up to date unless you phoned asking for updates also never received a copy of our EPC report

Lesley · 11 September 2023

Agent replied · 17 June 2024

Thank you for your review and feedback Lesley. Communication is very important to us and I am sorry you feel that we didn't keep you up to date during the sales process. The EPC report was forwarded to your solicitor. I apologise a copy wasn't sent to you for your records. If you do need a copy I can forward it to you. My email is marksmith@robinsonsteesvalley.co.ukKind regardsMark SmithManaging Director

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