Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service, on point!
Special mention to Chris Swanson in being super efficient, professional and extremely patient throughout the process! Would definitely recommend!
Zaheer · 27 July 2022
Agent replied · 17 June 2024
Thank you Zaheer for your review, Chris will be delighted to read your kind words. Best Wishes, Mark
★★★★★ 5/5
GoogleQuick no hassle purchase and kept up to date through the whole process - highly recommend Smith and Friends Estate Agents
Platinum · 16 April 2025
Agent replied · 16 April 2026
Thank you for your 5 star review, we all greatly appreciate your kind words and review.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotFrom going in they were helpful &…
From going in they were helpful & friendly & made everything seem so easy. When the first sale fell through they got straight back on it & sold the property again the very next day.
Mrs · 30 September 2024
Agent replied · 24 October 2024
Thank you Mrs Donkin for your 5 star review.Best WishesMark Smith Managing Director
★★★★★ 5/5
TrustpilotBecky and Steffi were absolutely…
Becky and Steffi were absolutely fabulous at robinsons. Can’t thank them enough. Very efficient and great communication throughout. Would highly recommend robinsons!
Kat · 28 January 2022
Agent replied · 17 June 2024
Thank you for your review Kat.Best WishesMark
★★★★★ 5/5
TrustpilotChris was brilliant throughout the…
Chris was brilliant throughout the process from enquiry to signing tenancy agreement. Timely communication and friendly manner.
Chantal · 12 September 2022
Agent replied · 17 June 2024
Thank you Chantal for your 5 star review,Kind regardsMark
★★★★★ 5/5
TrustpilotJoy was excellent
Joy was excellent. She communicated effectively and completely understood my position.
Paul · 3 April 2023
Agent replied · 17 June 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotGreat people who work there
Great people who work there, they all help and work with each other, great team work, always on hand to assist any issues, keep you in the loop with the progress of sale/buying property.
Paul · 1 October 2024
Agent replied · 24 October 2024
Thank you Paul for your 5 star review of our Stockton team, your review is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotRecently sold my property through the…
Recently sold my property through the Ingleby Barwick branch, 5* service from speaking with Mark right through to dealing with Andrea towards the completion stage, the team were highly helpful and sorted out things often with a moments noticeWould highly recommend using this estate agent to buy/sell or let your property.
MG · 7 November 2023
Agent replied · 17 June 2024
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
GoogleFriendly staff, very experienced and helpful from start to finish
Neal · 5 August 2025
Agent replied · 9 October 2025
Thank you Neal for your 5 star review. We greatly appreciate your kind words.
Best Wishes
Mark Smith
Managing Director
★★★★★ 4/5
TrustpilotI let a flat through Smith and Friends…
I let a flat through Smith and Friends in a full management contract, my main contact - Nikki, is always friendly and endeavours to resolve any issues or answer any questions in good time, it is always a pleasure to speak to her.
Kristiane · 22 July 2025
★★★★★ 5/5
TrustpilotQuality service
Paige has been extremely helpful and the process has been a fast one from seeing the property to moving in.Thank you
Adrian · 17 January 2022
Agent replied · 17 June 2024
Hi Adrian, thank you for your review and kind words, I will make sure Paige is aware of your review.Kind regardsMark
★★★★★ 5/5
TrustpilotFirst time buyer
I bought my first home through Smith & Friends Ingleby Barwick. Impressed with the communication through email and phone calls from Andrea. The unknown of the process when buying a property was made a lot easier.
Daniel · 8 August 2024
Agent replied · 24 October 2024
Thank you for your 5 star review.It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotFriendly staff
Friendly staff, nothing is ever too much trouble. During the selling process they kept me updated and worked over and above their service levels at times so I would recommend Smith&Friends to anyone thinking of selling their property. Definitely a five star service.
Jacqueline · 26 March 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotWe have recently purchased a property…
We have recently purchased a property from this branch.
Anita · 6 May 2026
★★★★★ 5/5
TrustpilotFantastic company
From the first meeting with the valuation guy to the completion I couldn't have asked for a better service. Great communication from their team throughout. Thank you for making a stressful time a little easier.
Angela · 26 July 2024
Agent replied · 24 August 2024
Thank you Angela for your review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotGreat service
Great service. Lindsey was very efficient and helpful throughout.
Customer · 21 February 2023
Agent replied · 17 June 2024
Thank you for your review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
GoogleExcellent communication throughout despite a challenging sale, highly recommended.
Chris · 11 July 2025
Agent replied · 9 October 2025
Thank you Chris for your 5 star review.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
GoogleExcellent service, responsive, communicated throughout, friendly and helpful staff.
Danielle · 11 July 2025
Agent replied · 9 October 2025
Thank you Danielle for your review.
Kind regards
Mark Smith
Managing Director
★★★★★ 4/5
TrustpilotThe staff were friendly helpful and…
The staff were friendly helpful and kept me informed of every step along the way. They delivered what they promised at the outset and I would highly recommend them.
Mrs · 19 October 2024
Agent replied · 24 October 2024
Thank you Mrs Robinson for your 4 star review of our team and service.Kind regardsMark SmithManaging Director
★★★★★ 5/5
GoogleWhat an absolute pleasure it's been, selling my house through these wonderful people. From start to finish, it's been totally stress free. Victoria has kept in constant touch, keeping me right up to date with all the developments. I can't recommend them highly enough.
Thank you so much.
Geoff · 12 October 2023
Agent replied · 25 August 2024
Thank you Geoff for your wonderful review.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotAmazing Service and Staff
Andrea and Victoria have been so fantastic throughout my house purchase journey. I’ve very rarely had to chase for updates (unlike some of my friends/family have with other agents!). Always friendly, understanding and willing to chase up solicitors when you need. Can’t thank them both enough for taking the stress out of the process and making it a pleasure.
Laura · 2 October 2022
Agent replied · 17 June 2024
Thank you, Laura, for your review. It is greatly appreciated, Kind regards, Mark
★★★★★ 5/5
TrustpilotJoy was lovely
Joy was lovely. Very patient answering my questions and following up with the seller.
Christie · 19 May 2022
Agent replied · 17 June 2024
Thank you for your review Christie, Kind regards, Mark
★★★★★ 5/5
GoogleLovely and easy process with renting a new property, Chloe especially has been super helpful and I appreciate everything she has done!
Great company all round. Thank you!
Jodie · 12 October 2024
Agent replied · 25 August 2024
Thank you Jodie for your review.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotI have been extremely happy how Smith &…
I have been extremely happy how Smith & Friends Estate Agents have looked after my property. At all times very professional and friendly, I would recommend them if you are wanting them to let out your property in the rental market.
MR · 16 January 2024
Agent replied · 17 June 2024
Thank you Mr Peppert for your fantastic review. We greatly appreciate your kind words.Kind regardsMark Smith Managing Director
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