Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat communication and attentiveness…
Great communication and attentiveness to my parents needs. Both in care home, however the service provision remained sensitive to their every wish and concern
Mr · 12 November 2024
Agent replied · 22 December 2024
Thank you Adrian for your 5 star review it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
GoogleSpecial mention for Ellie Jenkins who was extremely informative and supportive throughout the whole process.
Simon · 15 March 2025
Agent replied · 16 April 2026
Thank you Simon for your 5 star review.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotUsed them a few times now
Hi have used Smith & friends a few times now and found them excellent . Kept me up to date with progress and if things were slow they would speed things up . Excellent service all round
Mr · 27 March 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotSmiths & Friends estate agents helped…
Smiths & Friends estate agents helped me to sell my property. They were very efficient and I would use them again.
Lisa · 7 December 2024
Agent replied · 22 December 2024
Thank you Lisa or your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 4/5
TrustpilotFriendly, helpful staff
Would of been 5 stars because the staff were so friendly and kept us informed. But sadly dad passed away during the process so it's a little upsetting when he's still on this email.
Customer · 27 April 2024
Agent replied · 17 June 2024
My sincerest apologies Lesley and my condolences to you and your family. I will make sure the email has been removed. Please would you email me at marksmith@smith-and-friends.co.uk and I shall confirm this has been completed.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotSmith and friends sold my house for me…
Smith and friends sold my house for me constantly on the phone with updates was never worried very professional would definitely use again thank you for swift stress free sale brilliant 5star from us
Mr · 26 April 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotA huge big Thanku to Victoria who went…
A huge big Thanku to Victoria who went above and beyond to help us get the property we wanted few hickups along the way but was kept informed every step of the way . We are so excited to be starting our new married life in our lovely home lots of love mr & mrs Derek smith xxx
Paula · 6 May 2022
Agent replied · 17 June 2024
Hi Mr & Mrs Smith, firstly congratulations on your marriage and your new home and also for the lovely review of our Ingleby Barwick office and Victoria. Kind regards, Mark.
★★★★★ 5/5
TrustpilotExcellent service from Andrea in the…
Excellent service from Andrea at the Ingleby office. She demonstrated excellent communication skills throughout the purchase of my new house. She is very friendly and knowledgeable. I am delighted with the service.5 stars and more!
Suki · 12 March 2024
Agent replied · 17 June 2024
Thank You Suki, for your 5 star review of Andrea at our Ingleby Barwick office. Your review is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotRobbinsons Tees Valley - MW Property Garden Services
Robbinsons Tees Valley sent out contractor Mark from from MW Property and Garden Services to put new trim and silicone round the bath tub as it had come away and needed re sealing.He left a brilliant job and was really friendly, punctual clean and tidy. I’m really pleased with the services Robbinsons Tees Valley have provided.
Nicky · 25 June 2022
Agent replied · 17 June 2024
Thank you for your review Nicky, we are so pleased our lettings contractors are providing a great service. I will thank Mark too.Kind regards, Mark Smith - Robinsons Tees Valley
★★★★★ 5/5
TrustpilotCan not fault Smith and Friends
Can not fault Smith and Friends , they were very professional all the way through the house sale and went the extra mile getting the process completed.
Christopher · 30 July 2024
Agent replied · 24 August 2024
Thank you Chris for your 5 star review. It is greatly appreciated by us all. Thank you for using our services.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotBought a bungalow
Really helpful staff in the Ingleby Barwick branch, But Leah from the Marton branch was the one we dealt with. She was very helpful and made buying straight forward and easy, thanks everyone x
Mr · 21 March 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 4/5
TrustpilotJob well done 👏
All smooth running and helping me not to get too stressed as moving can be very stressful. Always polite and understanding also listening to what I was saying. Thank you very much 😊 .
M · 20 March 2024
Agent replied · 17 June 2024
Thank you for your review it is greatly appreciated.Best WishesMark SmithManaging Director
★★★★★ 5/5
TrustpilotStaff were helpful and informative
Staff were helpful and informative, we had plenty viewings were kept up to date at all times. I would have no hesitation in recommending Smith & Friends.
Laura · 27 July 2024
Agent replied · 24 August 2024
Thank you Laura for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 4/5
TrustpilotThe agent(Paige) responded swiftly…
The agent(Paige) responded swiftly whenever I send an email (except when she is off). That’s what people want fast response. She was patient and provided proper information as at when due. I would have only wanted to know when she was on time so I was prepared for it. Apart from that, everything was perfect
Vivien · 15 July 2022
Agent replied · 17 June 2024
Thank you Vivien for your review of Paige and our Stockton team. Kind regards, Mark
★★★★★ 5/5
Trustpilotwere very much on the ball…
Robinson’s were very much on the ball when it came to keeping us updated , I’ve used Robinson’s multiple times now and wouldn’t honestly go anywhere else , the staff are amazing and so friendly and will help with whatever is needed
Mr · 18 September 2023
Agent replied · 17 June 2024
Thank you Mr Tait & Mrs Jones for your 5 star review. We greatly appreciate it.Kind regardsMark Smith Managing Director
★★★★★ 5/5
TrustpilotPurchase of the property took a bit of…
Purchase of the property took a bit of sorting but I had contact with Nicola all the way through the process were she kept me informed and helped get things sorted
Brendan · 14 May 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotExcellent service from valuing the…
Excellent service from valuing the property to the sale completion. Staff had super communication throughout and were always friendly, helpful and informative throughout. Would not hesitate to use again or recommend to anyone. Well done to you all and thank you for a super service!
Vanessa · 15 May 2023
Agent replied · 17 June 2024
Thank you Vanessa for your lovely review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotSmith and Friends provide a full and…
Smith and Friends provide a full and complete service. Equally professional and comprehensive at every stage of your sale. I've sold multiple properties with them over recent years and would not even consider going elsewhere.
Ben · 16 January 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotI was given great support from Nicola…
I was given great support from Nicola and Rachel on the selling of my property.There helpfulness and advice was a major factor in dealing with any problems which arrived.
TREVOR · 15 May 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
GoogleCourteous and friendly service, brilliant communication.
Elindal · 16 April 2025
Agent replied · 16 April 2026
Thank you for your 5 star review.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotRichard watson made what was a very…
Richard watson made what was a very difficult process a lot easier to bare. Professional and also extremely helpful, nothing was ever too much trouble. Excellent service from start to finish. Thankyou ... Lisa
Ms · 16 January 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotJust the best
Just the best estate agents I have dealt with. They seem to really want to help and are always communicative and approachable. Absolutely recommended.
Miss · 27 July 2024
Agent replied · 24 August 2024
Thank you very much for your kind words Miss Maher and your 5 star review. It is appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotHelpful staff
Staff were all very helpful throughout the sale.Lindsay Nicholson helped greatly during the final stages of the sale
Stephen · 1 November 2024
Agent replied · 22 December 2024
Thank you Stephen for your 5 star review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotGreat service from all the Team
Great service from all the Team. Very happy with the outcome achieved. Nicola in was great always providing regular updates.
Mr · 30 September 2024
Agent replied · 24 October 2024
Thank you Dean for your 5 star review.Kind regardsMark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.