5/5
TrustpilotVery good and helpful staff
Agent replied · 31 May 2026
Thank you for your 5 star review of our Middlesbrough team. Kind regards Mark Smith Managing Director
Trusted Agent profile · Ingleby Barwick
Smith Ingleby Barwick reviews
★★★★★
671 reviews across 2 platforms
Barwick Lodge Ingleby Way, Ingleby Barwick, TS17 0RH
Part of Smith & Friends Estate Agents, see every office.
Smith's office in Ingleby Barwick, at Barwick Lodge Ingleby Way, is rated 4.9 out of 5 across 671 reviews on two platforms, including 76 Google reviews rated 4.9.
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Reviews
Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe were well looked after by the whole…
We were well looked after by the whole team at ROBINSONSA special mention to Joy Cruddas who kept us updated throughout the sale to completion Thanks again
Agent replied · 17 June 2024
Thank you Bernie for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotThank you
Just a message of thanks to all staff at the Marton branch, in particularly Nikki, who helped my granddad after a nasty fall outside of the office and assisted him while waiting for an ambulance. Your kindness is greatly appreciated.
Agent replied · 17 June 2024
Hi Faye, firstly we wish your Grandad a speedy recovery and I know the Middlesbrough team are sending their best wishes too. Thank you for your review. Kind regards, Mark
4/5
TrustpilotAmazing service throughout
Agent replied · 31 May 2026
Thank you Maddie for your review of our Ingleby Barwick office in particular Andrea. Kind regards Mark Smith Managing Director
5/5
TrustpilotAttentive and professional
Attentive and professional. Would recommend. Special thanks to Megan, Rachel and Catherine.
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotPEOPLE WERE FRIENDLY
PEOPLE WERE FRIENDLY, HELPFUL AND INFORMATIVE.
5/5
TrustpilotMark’s Team was Superb.
Mark and the team has been very lovely. They are honest and very professional. Mark was very responsive and super kind, easy to transact with. Would recommend immensely.
Agent replied · 17 June 2024
Thank you Virgiedith for your fantastic review.Best WishesMark SmithManaging Director
5/5
TrustpilotGood people make the difference.
Buying and selling houses, is now known to us, as a bit of a minefield; many things are out of our control, and there are many variables.
5/5
TrustpilotGreat staff
Great staff, special thanks to Richard & Steffi who kept me in the loop every step of the way .She really cared & definitely went the extra mile for me.Many thanks
Agent replied · 17 June 2024
Thank you for your 5-star review of our Middlesbrough office. Kind regards, Mark
5/5
TrustpilotGreat service from start to finish
Great service from start to finish and highly professional. Very competitive pricing and it was an excellent experience throughout. I was really impressed with the quality of the photos and 360 virtual walk through. All the staff were very friendly and happy to help with anything we needed.
Agent replied · 24 October 2024
Thank you Melissa for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotOlivia was very helpful and went above…
Olivia was very helpful and went above and beyond to help my situation
Agent replied · 17 June 2024
Thank you Michael for your 5 star review for Olivia at our Darlington office.Best WishesMark SmithManaging Director
5/5
TrustpilotFriendly
Friendly. Helpful. Responsive.
5/5
TrustpilotHelpful knowledge staff
5/5
TrustpilotGreat communication
Great communication Always helpful
5/5
TrustpilotExcellent
Claire, Lyndsey, and Janie were very professional and helped the sale to go through smoothly.
Agent replied · 17 June 2024
Thank you Mrs Cadwallader for your 5 star review. We greatly appreciate you taking the time to review our Stockton team.Best WishesMark SmithManaging Director
5/5
TrustpilotHelpful
The first estate agents ever to go an extra mile to take all our requirements into consideration and to quickly help us. Appreciate their super fast response! Chris is a star !
Agent replied · 17 June 2024
Thank you for your 5 star review of for our Stockton office, Best Wishes, Mark
5/5
TrustpilotA Joy!!!
Joy was a JOY to deal with, replied swiftly and dealt with requests just as promptly. You’re in good hands if you’re passed onto Joy!!
Agent replied · 17 June 2024
What a wonderful review, thank you Kim.Best WishesMark Smith Managing Director
5/5
TrustpilotI had a great experience
I had a great experience. All ladies were very helpful, perfect communication. I would use Smith & Friends Estate Agents again. Thank you.
5/5
TrustpilotGreat dealing with Andrea and the rest…
Great dealing with Andrea and the rest of the team at ingleby Barwick for the purchase of our new home. Always happy to help and allowed us access multiple times through the process to measure up and have contractors visit. Thanks again for all your help and hope you all liked you Easter eggs! 😁
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotI can’t fault them
I can’t fault them, the girls I spoke to from the beginning to completion were constantly professional friendly and efficient and upon completion day actually managed to pull together what the solicitors were unable to manage hence ensuring no delay, which would have been the case. I have recommended them since and I know of at least one person who is using them because of that.
Agent replied · 17 June 2024
Thank you Pam for your 5 star review, it is greatly appreciated. Best WishesMark SmithManaging Director
5/5
TrustpilotWorked with Joy Cruddas on this file…
Worked with Joy Cruddas on this file and she was exceptionally helpful throughout the process and a pleasure to deal with.
Agent replied · 17 June 2024
Thank you Emma for your review of our Darlington team and in particular Joy. Greatly appreciated.Kind regardsMark SmithManaging Director
5/5
TrustpilotShout out to val
We have dealt with robinsons the past 4.5 years and they have always went above and beyond. Val from the hartlepool office ws always there whenever we needed her and helped us throughout our tenancy at Dodsworth walk and would highly recommend dealing with val 5 star quality and would like to thank her for helping us finding somewhere else to live so quickly. We would have stayed if the landlord wasn't selling the property.
Agent replied · 17 June 2024
Thank you, Claire, your review is greatly appreciated, and I know Val will be delighted to read your kind words. Best Wishes, Mark
5/5
TrustpilotJoy Cruddas was a fantastic contact at…
Joy Cruddas was a fantastic contact at Robinson’s and kept me fully appraised of my purchase every step of the way. Couldn’t recommend her and Robinson’s highly enough!
Agent replied · 17 June 2024
Thank you Catherine for your review, Joy will be delighted to read your kind words. Best Wishes, Mark
5/5
GoogleMarik was awesome and Bailey is only awesome if my new Super king bed fits
Agent replied · 25 August 2024
Thanks Mills, I hope the bed fitted! Kind regards Mark Smith Managing Director
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Tell us what you need and we'll put you in touch. Smith and Friends Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ingleby Barwick.
