Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team is very professional, responsive, and always helpful. They guided me through every step and answered all my questions promptly. Highly recommended.
Adilson · 16 January 2026
Agent replied · 16 April 2026
Thank you Adilson for your 5 star review. We greatly appreciate your review and kind words. We hope you enjoy your new home and if you need us you know where we are.
Best Wishes
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotJoy was fantastic from start to finish
Joy was fantastic from start to finish, being first time buyers this was all new to us both and Joy kept us in the loop with everything that was happening. She was fantastic throuought the whole process
Adam · 24 July 2023
Agent replied · 17 June 2024
Thank you Adam for your 5 star review, we hope you're settling into your new home.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotExcellent Service
We have dealt with the Stockton branch for 6 years as a landlord and they have always given Excellent advice and service. In particular Claire Etheridge has been really professional, efficient and always ready to help, nothing being beyond her remit. Claire is an asset to the business.
David · 5 July 2022
Agent replied · 17 June 2024
Thank you David for your 5 star review, Claire and the Stockton team will be delighted to read your kind words. It’s makes our job very worthwhile. We value Claire greatly. Kind regards, Mark
★★★★★ 5/5
GoogleManj and Andrea at Ingleby Barwick office were both very kind to help me purchase my first house in the area. As a first time buyer, I got a lot of questions and worries, and they both showed their patience to answer my questions in professional manner. They also facilitated the whole process and all steps were completed smoothly. Appreciated and highly recommended!
Peter · 12 October 2024
Agent replied · 25 August 2024
Thank you Peter for your wonderful review, we greatly appreciate it and good luck with your new home.
Best Wishes
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotA huge “Thank-You” to Andrea at the…
A huge “Thank-You” to Andrea at the Ingleby Barwick branch, she was extremely helpful, organised and answered all of our concerns with the Vendors and their solicitors promptly, if she didn’t know the answer she did not hesitate to contact them directly.The whole team were great, they sold the property extremely quickly, would highly recommend them, thanks again guys Kay
Kay · 23 November 2024
Agent replied · 22 December 2024
Thank you Kay for your 5 star review of our Ingleby Barwick team in particular Andrea. It is greatly appreciated by us all.Best WishesMark SmithManaging Director
★★★★★ 5/5
TrustpilotGreat service
Great service from Smith & Friends. Purchased my new home from them and Andrea was very helpful during the process.
Lauren · 12 July 2024
Agent replied · 24 August 2024
Thank you Lauren for your 5 star review of our Ingleby Barwick team and Andrea.Best WishesMark SmithManaging Director
★★★★★ 5/5
TrustpilotEfficient service
I would like to thank Paige Liddle for all her help securing a tenancy of a property for me this week. She was amazing in getting everything done so quickly and efficiently. Her relaxed professional manner put me at ease in a very stressful situation.
Tricia · 13 October 2022
Agent replied · 17 June 2024
Thank you, Tricia, for your 5-star review. it is greatly appreciated. Kind regards, Mark
★★★★★ 5/5
TrustpilotHighly recommended
First class from start to finish, professional, pleasant, competency from all the staff.Highly recommended Cannot name all the staff, which I should but Megan was outstanding.
Mr · 20 March 2024
Agent replied · 17 June 2024
Thank you Mr Dixon, we greatly appreciate your review and Megan will be delighted to read your feedback.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotRachel kept us informed at every stage
Rachel kept us informed at every stage, we were dealt with professionally and with care
Constance · 30 September 2024
Agent replied · 24 October 2024
Thank you Constance for your 5 star review. It is greatly appreciated by us all.Best WishesMark Smith Managing Director
★★★★★ 5/5
TrustpilotNicky and the team worked really hard…
Nicky and the team worked really hard to get me a good tenant.Recommend
Stephen · 28 October 2024
Agent replied · 22 December 2024
Thank you Stephen for your 5 star review,Best WishesMark SmithManaging Director
★★★★★ 5/5
TrustpilotFriendly on your side estate agents
Friendly on your side estate agents. Nothing was any trouble
MS · 23 April 2026
Agent replied · 31 May 2026
Thank you Ms Wilson for your 5 star review of our Ingleby Barwick team.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotWe would 100% recommend Smith & Friends to our friends and family.
We used Smith and Friends to sell our home, from start to finish, they made the process extremely easy and kept us informed throughout.The photos that were taken showcased our home perfectly, this definitely contributed to us accepting an offer within a week of it going up for sale. We would 100% recommend Smith & Friends to our friends and family.
Mr · 8 October 2024
Agent replied · 24 October 2024
Thank you Mr & Mrs Daurge for your 5 star review. It is greatly appreciated by us all. Thank you for choosing Smith & Friends.Best WishesMark SmithManaging Director
★★★★★ 5/5
GoogleWe used ingleby smith and friends to sell our house. We would highly recommend using the ingleby branch to anyone thinking of selling. Thank you so much especially to Manj, Marc and Andrea. :)
Chloe · 9 September 2025
Agent replied · 9 October 2025
Thank you Chloe for your 5 star review of our Ingleby Barwick team.
Best Wishes
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotPaige has been great and supportive…
Paige has been great and supportive through this journey of getting a house to rent, she has also been available to answer all my question and concern. Paige handled my concerns professionally and always ready to assist.I just moved in and the house is lovely.Keep it up Paige
Victor · 26 February 2022
Agent replied · 17 June 2024
Thank you Victor for your lovely review and kind words about Paige. Best Wishes, Mark
★★★★★ 5/5
TrustpilotBest customer service
Best customer service . My lettings agent Chloe was wonderful . Took me though the entire process step by step .Loved the house warming gift box in the end .
Tricia · 7 November 2023
Agent replied · 17 June 2024
Thank you Tricia for your 5 star review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotThe staff are friendly and approachable…
The staff are friendly and approachable and offer a great service to both landlords and tenants alike. Feedback from inspections is good allowing for repairs and maintenance to be done when problems first appear. I have been with them now for many years having had an awful previous experience with another company. I would recommend this company highly.
Popseyg · 9 November 2024
Agent replied · 22 December 2024
Thank you Lin for your 5 star review, it is greatly appreciated by us all.Best WishesMark SmithManaging Director
★★★★★ 5/5
TrustpilotMet good staff at Ingleby Barwick office
Manj and Andrea at Ingleby Barwick office were both very kind to help me purchase my first house in the area. As a first time buyer, I got a lot of questions and worries, and they both showed their patience to answer my questions in professional manner. They also facilitated the whole process and all steps were completed smoothly. Appreciated and highly recommended!
Peter · 22 August 2024
Agent replied · 24 October 2024
Thank you Peter for your 5 star review of our Ingleby Barwick team in particular Andrea & Manj. Your review is greatly appreciated by us all at Smith & Friends Estate Agents - Ingleby Barwick.Best WishesMark SmithManaging Director
★★★★★ 5/5
TrustpilotTrustworthy and Efficient
From the pre-sale discussions regarding the selling price right through to completing the sale, the sales agents made me feel an important part of the process.They were always friendly and informative, offering sound advise when it was asked for. They kept in regular touch, reporting on every viewing and offering advice on any negotiations with prospective buyers.Throughout the whole process everything was carried out with a professional, but friendly approach and was completed within a 12 week period.I would recommend this Estate Agent to anyone who desired an efficient, thorough and trustworthy approach.
Steve · 6 September 2023
Agent replied · 17 June 2024
Thank you Steve for your thorough and fantastic review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotFriendly professional staff,who know…
Friendly professional staff,who know the local area very well.
Gordon · 8 April 2026
Agent replied · 17 June 2024
Thank you Gordon for your 5 star review.
Best Wishes
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotEstate agent
Friendly , well organised and very informative!
Alison · 22 April 2026
Agent replied · 31 May 2026
Thank you Alison for your 5 star review of our Hartlepool team.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotHouse sale
Just completed on our sale with Robinson’s. From the initial valuation visit right up until completion we were kept informed every step of the way. Lois, Katherine and Joy have been a pleasure to deal with. Thank you Robinson’s!
Miss · 5 January 2023
Agent replied · 17 June 2024
Thank you Fiona for your 5 star review of our Darlington team. Best Wishes, Mark
★★★★★ 5/5
TrustpilotHouse sale
Just completed on our sale with Robinson’s. From the initial valuation visit right up until completion we were kept informed every step of the way. Lois, Katherine and Joy have been a pleasure to deal with. Thank you Robinson’s!
F · 5 January 2023
Agent replied · 24 August 2024
Thank you Fiona for your 5 star review of our Darlington team. Best Wishes, Mark
★★★★★ 5/5
TrustpilotThe Marton office staff are brilliant
The Marton office staff are brilliant . Communication superb , Steffi kept us informed right along the process of our house sale . They recommended an exceptional solicitor.. can’t recommend them highly enough
Debra · 5 July 2023
Agent replied · 17 June 2024
Thank you Debra for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
GoogleChloe has been perfect throughout the whole process and has made moving as seamless as it can be. She was proactive with updates and receptive to all my queries.
Cameron · 12 October 2023
Agent replied · 25 August 2024
Thank you Cameron for your 5 star review of Chloe and the service from our Ingleby Barwick office. It is greatly appreciated by us all.
Kind regards
Mark Smith
Managing Director
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