5/5
Trustpilotfriendly staff and sales department are…
friendly staff and sales department are excellent
Agent replied · 22 December 2024
Thank you Nizar for your 5 star review. Best WishesMark SmithManaging Director
Trusted Agent profile · Ingleby Barwick
Smith and Friends Estate Agents Ingleby Barwick reviews
★★★★★
671 reviews across 2 platforms
Barwick Lodge Ingleby Way, Ingleby Barwick, TS17 0RH
Part of Smith & Friends Estate Agents, see every office.
Smith's office in Ingleby Barwick, at Barwick Lodge Ingleby Way, is rated 4.9 out of 5 across 671 reviews on two platforms, including 76 Google reviews rated 4.9.
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Tell us what you need and we'll put you in touch. Smith and Friends Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ingleby Barwick.
Reviews
Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
Trustpilot3/5
TrustpilotCommunication was poor after we agreed…
Communication was poor after we agreed a sale
Agent replied · 24 October 2024
Thank you Michelle for your review, If you would kindly email at marksmith@smith-and-friends.co.uk as I would like to know a little more about your comments and where we fell short of our standards on what we would expect. I greatly appreciate your time in writing this review.I look forward to hearing from you.Kind regardsMark SmithManaging Director
4/5
TrustpilotContacted me in the early stages of my…
Contacted me in the early stages of my purchase and kept me informed
Agent replied · 24 August 2024
Thank you for your review Mandy.Kind regardsMark SmithManaging Director
5/5
TrustpilotAll the staff I have dealt with have…
All the staff I have dealt with have been professional and helpful. They have kept me informed at every point so I knew exactly what was happening and appear to have been in continual contact with my Solicitors to expedite all matters.
Agent replied · 17 June 2024
Thank you for your 5 star review Linda, we greatly appreciate your review. Best Wishes, Mark
5/5
TrustpilotVery helpful
Very helpful and kept me informed all the way
Agent replied · 24 October 2024
Thank you Leslie for your review.Best WishesMark SmithManaging Director
5/5
TrustpilotVery helpful both in shop and over the…
Very helpful both in shop and over the phone will use again .
Agent replied · 24 August 2024
Thank you William for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotThe staff were always really helpful
The staff were always really helpful, extremely friendly and kept us informed at all stages of the sale.
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent professional service
Excellent professional service Will definitely use again.
Agent replied · 24 October 2024
Thank you for your 5 star review, it is greatly appreciated.Kind regardsMark SmithManaging Director
5/5
TrustpilotSale of property was done efficiently…
Sale of property was done efficiently and quickly would recommend Smith snd Friends
Agent replied · 17 June 2024
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat communication by Joy in the …
Great communication by Joy in the sales section. She always chased things up and kept everyone informed so things moved along smoothly Experienced and professional
Agent replied · 17 June 2024
Thank you Angela for your 5 star review, it is greatly appreciated.Kind regardsMark SmithManaging Director
5/5
TrustpilotStaff in the Ingleby Barwick office are…
Staff in the Ingleby Barwick office are very, friendly & informative.Brilliant communications & correspondence.Phone calls & emails off Victoria & Andrea keeping me updated with progress of my purchase.Would highly recommend to family & friends.
Agent replied · 17 June 2024
Thank you Mark for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotFantastic team work
Fantastic team work , great communication and very professional services selling my home with very minimal stress
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotBailey and Mark have been amazing
Bailey and Mark have been amazing, after having viewed a lot of properties and dealing with other estate agents, they made things very easy and got us moved in very quickly 😀
Agent replied · 17 June 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent service
Excellent service, knowledgeable, most helpful and very friendly would certainly recommend Smith & Friends 🤗Thank youJoan Gibson
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat Customer Service
The team have been amazing at keeping us up to date with everything throughout the process, which has been at times, very testing for various different reasons. Andrea and Victoria in particular have been great, so approachable and good humoured! Thank you!
Agent replied · 17 June 2024
Thank you for your review Emily, we greatly appreciate your kind words and both Andrea & Victoria and the team at Ingleby Barwick office will be delighted to read this review. Kind regards, Mark
5/5
GoogleFantastic staff who make you feel welcome and at ease. Nothing is too much trouble for them and they definitely know their stuff 👍 …
Agent replied · 25 August 2024
Thank you David, Kind regards Mark Smith Managing Director
4/5
TrustpilotQuick responses and willingness to…
Quick responses and willingness to problem solve.
Agent replied · 24 October 2024
Thank you Richard for your 4 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery friendly and helpful took time to…
Very friendly and helpful took time to listen and explain things
Agent replied · 24 August 2024
Thank you Pamela for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotThank you for being Letting Agent of…
Thank you for being Letting Agent of the year. Thank you for your patience and looking after our family of loyal tenants.
Agent replied · 17 June 2024
Thank you Richard, the Darlington team will be delighted to read your kind words.Best WishesMark SmithMark SmithManaging Director
5/5
TrustpilotExcellent from start to finish
Excellent from start to finish. Communication strong and they really care about what it feels like as the seller and buyer.Highly recommended
Agent replied · 17 June 2024
Thank you Angela for your review.Kind regardsMark SmithManaging Director
4/5
TrustpilotA very efficient friendly service
Very helpful friendly staff who kept me updated throughout the sales process.From the valuer to the office staff they were very professional.
Agent replied · 17 June 2024
Thank you Jan for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotWorking with Smith and Friends
As always. Excellent result Regular updates as the sale progressed and an all round professional service throughout
Agent replied · 17 June 2024
Thank you Terry for your review.Best WishesMark SmithManaging Director
5/5
TrustpilotGreat service
Great service, tricky completion, girls in the office made it a lot easier to sort out. Helpful, pleasant and efficient
Agent replied · 17 June 2024
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
1/5
GoogleAvoid like the plague!! unprofessional and incompetent!! Staff could benefit from some customer service training, they are unhelpful, rude and never return calls or emails. Total embarrassment to the property sector!! I wouldn't rent a wooden hut from them ever again!NegativeResponsiveness, Quality, Professionalism, Value
Agent replied · 25 August 2024
Hi Paul Thank you for your review. We do take all reviews very seriously so when we receive a 1 star we want to know what went wrong. Can you let us know which property your comments relate to so we can follow this up. Regards. Simon Wright. Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Smith and Friends Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ingleby Barwick.
