5/5
TrustpilotThe staff could not be more helpful…
The staff could not be more helpful throughout the whole process of buying our new home. They intermediated the situation brilliantly for us.
Trusted Agent profile · Ingleby Barwick · North Yorkshire
Verified
Michael Poole Ingleby Barwick reviews
★★★★★
1,268 reviews across 4 platforms
Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
Part of Michael Poole, see every office.
Michael Poole's office in Ingleby Barwick, North Yorkshire, at Myton Park, is rated 4.7 out of 5 across 1,268 reviews on four platforms, including 981 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
981
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
5
Reviews on The Trusted Agent
This office
240
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
Huge thank you to the team for the service that I received in connection with the sale and purchase of our new home. The communication and customer service was ...Read all 3 from sellers
Buyers1 review
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read the review from buyers
About Michael Poole Ingleby Barwick
Michael Poole Estate Agents have had their prominent branch based at the Myton Park shops for many years now and have handled the sale and rental of literally thousands of properties in that time. They have a very experienced team handling the sale of homes ranging from apartments under £100,000 to large executive properties around £600,000.
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleGreat service. I started with the free trial. Mary and colleague contacted me to support me through their online platform before I signed up. Which I thought was a great touch. Much more confident. I highly recommend this service
5/5
GoogleJust finished purchase of the house in Ingelby. Both Leanne and Stacey have been brilliant and no query has been a problem for them through the whole process. I would thoroughly recommend them for sale or purchase . Many thanks
Agent replied · 6 February 2024
We are so happy to have helped, Yusuf. Thanks for taking the time to leave us some feedback.
5/5
The Trusted AgentOutstanding agent with excellent service
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the entire process. She is the best estate agent in the area. Her detailed knowledge, coupled with a helpful and friendly manner, provides a service which is professional and faultless. I cannot recommend her highly enough for first class service.
5/5
GoogleJulie was excellent in dealing with everything.
Agent replied · 30 May 2026
Many thanks Paul
4/5
GoogleHelped us get our First home, quick to reply and very helpful.
Agent replied · 24 March 2026
Hi Daniel, thanks so much for your five-star review! We’re delighted we could help you get your first home and really appreciate your feedback. Enjoy settling in!
1/5
GoogleThey don't respond to emails and nobody answers the phone.
Agent replied · 15 July 2026
Hi there, I'm sorry to hear you have been dissatisfied with our service, we take your feedback very seriously. Please could you send an email over to our operations director, Andrew, on Andrew.Schofield@KarlTatler.com . We would be keen to discuss this matter further with you. Thanks Josh
5/5
GoogleThe team at the Prenton Office were brilliant. They were friendly, polite and most helpful. They kept us up to date with all that was going on with the sale of the property. We would definitely recommend
5/5
GoogleJoe and everyone at the team have been great with my family and I over a number of years. Really helpful and give me geniune confidence that they are doing the best they can for us. That covers buying and selling as well as all the other things associated with a house move.
Agent replied · 15 July 2026
So glad to read your kind words David. All in Prenton branch will be delighted with your 5* review. Thank you!
5/5
GoogleFantastic service from Leanne Wilkinson and Stacey I always know I will get a prompt fantastic service from Michael pooles staff at the ingleby barwick branch - I would always sell a property through Michael pooles they are fantastic
Agent replied
Thank you, Melanie. We appreciate you leaving this lovely review for us :)
5/5
GoogleI worked with someone called Stacey. She was amazing from beginning to end, always being available to answer any questions I had along the way. Helped make the experience of buying my first house as stress free as possible
Agent replied · 27 August 2023
Thank you Ethan so much! This bit of feedback means a lot, thanks for taking the time to write it.
5/5
TrustpilotGreat staff who got out property sold
5/5
GoogleEasy to work with and extremely helpful and friendly. Explained the process in simple and easy to understand terms.
Agent replied · 23 August 2024
Thank you very much! This kind of feedback brightens the team's day; thank you for taking the time to write it.
3/5
GoogleVery pleasant people but have NO properties to rent on their books and (weirdly) refuse to negotiate on price! Very odd strategy for a Estate Agency/Letting Company!
5/5
GoogleExcellent and friendly service. Support in trying times and always there for us.
Agent replied · 30 May 2026
Thank you for your kind words and thank you for selling and purchasing through ourselves. Best Wishes, the Grange Team.
5/5
GoogleSold our house in 24 hours of going on the market. Excellent service.
Agent replied · 30 May 2026
Thank you for your 5* review, it was a pleasure to do business with you and for your sale to go through so smoothly.
5/5
GoogleHelen helped us through our sale and purchase. At every step of the way, she was able to keep us updated on progress, as well as helping to expedite the various stages of sale and purchase. Thank you!
Agent replied · 30 May 2026
Many thanks David
5/5
GoogleFantastic service and communication from a really lovely team. Cant recommend Mark, Tracy and the team highly enough. Thank you all! :-)
Agent replied · 30 May 2026
Thank you for your wonderful feedback Andrew!
5/5
GoogleVery good communication in between and very helpful in the process :)
Agent replied · 9 June 2026
Thank you Joann, and thanks for being an awesome buyer!
4/5
TrustpilotFriendly
Friendly, approachable staff, prompt responses, understanding and caring attitudes. Debbie and Emeline. Helped us on our journey and dealt with hiccups well.
1/5
TrustpilotRUBBISH
RUBBISH, absolutely joke of a company couldn't get a viewing of a property that had just gone on the market ,so i offered asking price without viewing to be told the seller isnt taking offers until viewings.Then get a phone call to say sold ,since then i spoke to the seller which is a old lady that told me she never even knew i had made an offer,absolutely bent and back handers come to mind (eston branch) LIES LIES LIES
5/5
GoogleThe valpal team are fantastic, quick to help & provide you with the support you would expect. This tool is a no brainer for our business and if you understand the objective of this tool it will greatly increase your market share! Special mention to Sam for always being at the end of the phone when I have any ideas/queries.
5/5
GoogleProfessional and efficient. Stacey and Leanne work together as a great team. I would recommend Michael Poole Ingleby.
Agent replied · 23 August 2024
Thanks for this lovely review Tom 🙌🤩 …
5/5
GoogleAndrea & Leanne have been amazing throughout my sale, would highly recommend, thanks so much both 😁 …
Agent replied · 10 December 2024
Thank you for your wonderful feedback, S S! We’re delighted to hear that Andrea and Leanne provided such excellent support during your sale. If you ever need help again in the future, please don’t hesitate to get in touch. 💙 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Michael Poole Ingleby Barwick
What do sellers say about Michael Poole Ingleby Barwick?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Joanna wrote: "Huge thank you to the team for the service that I received in connection with the sale and purchase of our new home. The communication and customer service was ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Ingleby Barwick won Gold; Michael Poole, Billingham won Platinum; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
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