5/5
EIG Group essentially Mary has been amazing Customer support. Despite missing calls she made point to follow up as promised and did check on me for product feedback and how I am getting along. Most important she is in no rush and she knows …

Trusted Agent profile · Ingleby Barwick · North Yorkshire
Verified
★★★★★
1,268 reviews across 4 platforms
Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
Part of Michael Poole, see every office.
Michael Poole's office in Ingleby Barwick, North Yorkshire, at Myton Park, is rated 4.7 out of 5 across 1,268 reviews on four platforms, including 981 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
981
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
5
Reviews on The Trusted Agent
This office
240
Reviews on Trustpilot
Business-wide
Send Michael Poole Ingleby Barwick a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Huge thank you to the team for the service that I received in connection with the sale and purchase of our new home. The communication and customer service was ...Read all 3 from sellers
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read the review from buyers
Michael Poole Estate Agents have had their prominent branch based at the Myton Park shops for many years now and have handled the sale and rental of literally thousands of properties in that time. They have a very experienced team handling the sale of homes ranging from apartments under £100,000 to large executive properties around £600,000.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
5/5
EIG Group essentially Mary has been amazing Customer support. Despite missing calls she made point to follow up as promised and did check on me for product feedback and how I am getting along. Most important she is in no rush and she knows …
5/5
Adrian one of the best service I have ever had. Coming from New York and was a bit new to renting but this is the guy very helpful and honest. Will recommend all the way
Thank you Pascal, your feedback is very much appreciated. Welcome to Wapping and I hope you love the place as much as we do!
5/5
What amazing service. After I sent an enquiry about a property, Adrian really took on board my niche search and came up with a great possible way forward. Excellent local knowledge and friendly to boot.
Thanks Caroline , I really appreciate the feedback
5/5
Superb customer service Very caring staff who work with you to get the completion ASAP
Thank you, Anne, for your wonderful review! We’re thrilled to hear that our caring staff provided superb customer service and worked with you to get the completion ASAP. 😊 …
5/5
I found Paul to be very knowledgeable about the local housing market. He assisted me to find my perfect house. I would strongly recommend him to market your property and find your new home.
Thank you Ben, delighted to hear you are settled in your new home!
5/5
The team were very professional at all…
The team were very professional at all times and kept me updated through the whole process. A mention for my case handler Helen who was excellent and solved more than one problem not of her own making. Thank you.
5/5
Friendly and helpful estate agents. Thank you all for your help recently.
5/5
A great experience in buying and selling our home through Paul. Having used other estate agents, Paul definitely goes the extra mile especially with getting everything over the line, adding an extra personal touch. Would highly recommend this independent agent over some of the larger agents in the area.
Hi Meena, thank you for such a fantastic review. It was my pleasure and I'm very excited to see the 'new' finished house :)
5/5
Michael Poole ingleby Barwick are in my opinion second too none! Leanne and Stacey, have show such dedication in advising me as an investor in finding a very high number of properties, in a very short period of time. Both always going over …
Thank you so much, Miles, this bit of feedback means so much to the team.
5/5
Lucy and Harriet were professional, courteous, always got back to us in a timely fashion and were really supportive and helpful when we ran in to some major snags at time of exchange/ completion which was not their fault, but the solicitors.
5/5
Stacey and Leanne are worth their weight in gold, they consistently go above and beyond to make sure sales go through as smoothly as possible. They are extremely professional, friendly and happy to do everything within their power to make a potentially stressful situation as stress free as possible.
Thank you, Karen, for this lovely feedback, we appreciate the time you took to write it.
5/5
Absolutely and consistently outstanding as both letting and estate agents. Their team demonstrates high quality communication, expertise, and guidance in every respect, and always has time for every customer. Highly recommended.
This is great Adrian - thank you so much for taking the time to share your experience. Best wishes all at Perry Bishop
5/5
Fantastic service …. Very polite, welcoming and professional. I was informed about my sale every step of the way in a very timely manner. I would definitely recommend for anyone selling a property.
Thank you, Andrew! We're happy to have helped. Thanks for taking the time to leave us some feedback.
5/5
I found Paul to be very professional , efficient and would definately use his services again He went out of his way to make the process as smooth as possible. Highly recommended.
Thank you Paul, it was excellent to work with you on the purchase and your review is much appreciated :)
5/5
Excellent experience.
This company has been absolutely fantastic in helping me to prepare for renting out a house for the first time, guiding me seamlessly through everything that needed to be done. I could not have wished for better support from my “key contact person”, Sarah.
5/5
Very professional, great customer service and lovely staff!
Thank you for choosing to work with Ewemove Blackheath & Charlton.
5/5
Metric are a really reliable company and worth their weight in gold and so good at what they do and always coming up with great ideas to help you. I would highly recommended them with 5 stars
5/5
The estate agents I have dealt with have been professional and helpful.
5/5
My brother & I are really pleased with the professionalism of stacey & Leanne They have kept us to date we would definitely use there services again thankyou to you both .
Thank you, Janet. We appreciate the time you took to leave such lovely feedback for us :)
5/5
Love the park and basis at shadwell
Great to hear you love the area as much as we do :)
5/5
Brilliant service and everything well-explained! highly recommend
Thank you, Ben! We're so pleased to hear you found the service brilliant and everything clearly explained. Your recommendation means a lot to us, thanks for taking the time to leave a review!
5/5
Having never bought or sold a house before, the advice and guidance I received from Stacey Holmes in the Ingleby Barwick office was second to none. It was quite a stressful experience with the initial buyers of my property, but Stacey …
Thanks so much, Irene! This review means a lot to Stacey, we appreciate the time you took to write it.
1/5
Communication is terrible, rang the stockton site to view a house, after viewing it we tried ringing, even went into the stockton office and left our name for the application form, I replied to the number that gave me the initial …
Hello, Shannon. I'm sorry to hear about your recent experience. This is not how we want our customers to feel. I've informed management of this criticism.
4/5
Overall great service though generally favouring the buyer in my view. After all, a property isn't sold until the deposit is paid and the contract is signed. Having said that, they were great at keeping us informed of the progress with …
Thanks, Dennis for this honest feedback, we appreciate the time you took to write it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Joanna wrote: "Huge thank you to the team for the service that I received in connection with the sale and purchase of our new home. The communication and customer service was ..."
Yes. In The Trusted Agent 2026 awards: Michael Poole, Ingleby Barwick won Gold; Michael Poole, Billingham won Platinum; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
Send Michael Poole Ingleby Barwick a message.