Trusted Agent profile · Ingatestone

Beresfords Ingatestone reviews

4.7

★★★★★ Excellent

838 reviews across 2 platforms

122 High Street, Ingatestone, CM4 0BA

Part of Beresfords, see every office.

Beresfords's office in Ingatestone, at 122 High Street, is rated 4.7 out of 5 across 838 reviews on two platforms, including 96 Google reviews rated 4.9.

Google logo

4.9 / 5

96

Reviews on Google

This office

Trustpilot logo

742

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ingatestone office, from every platform, shown as written. First names only.

5/5

Trustpilot

I had fantastic experience

Riley was fantastic. She was so professional should be around. She was exactly Riley was fantastic. She was so professional I viewed the property . She was excellent I recommend her to everyone thank you for your help

Ahmed · 4 May 2024

Agent replied · 12 June 2024

Hi AhmedI am pleased that you have had a positive experience when dealing with Riley recently. I know she will be very grateful for your kind words, as we all are for the 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Definitely recommend Adam and the team at Beresford

Arranged a viewing for a property with a gentleman named Adam from Beresford. Punctual and professional yet friendly and accommodating. I had the viewing and fell in love with the house. Adam started the referencing process straight away and was always available to come back to any questions or queries I had. Cannot recommend the company enough, especially Adam. Great service!

First · 6 August 2022

Agent replied · 12 June 2024

We really appreciate your positive feedback. I am pleased that you found Adam both punctual, professional, friendly and accommodating throughout your application process. I know he will be very grateful for your kind words and it's great that you are happy to recommend our Company to others.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Barbara has carried out an extremely…

Barbara has carried out an extremely thorough and detailed inspection at my property.

Peter · 14 July 2026

Agent replied · 24 August 2024

Hi Peter Thank you for providing us with your recent feedback. It was great to read that the inspection recently carried out at your property by Barbara from our Dunmow lettings office was thorough and that she provided you with a detailed report. I know she will be very grateful for your kind words, as we all are for the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Exceptional service

My experience with Beresfords letting agency has been nothing but exceptional. They have been super helpful from the start and guided us well throughout our move-in process. Communication was also superb. A special thanks to Christine who has been great.

Gloria · 22 March 2024

Agent replied · 12 June 2024

Hi GloriaThank you so much for your positive feedback. I am pleased that you have had a great experience when dealing with us recently and that our personnel remained in regular contact throughout. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Amazing service

Amazing service - Aimee was seeing a neighbour and sper of the moment I asked for review of my property… no problem at all great service

Lee · 13 November 2024

Agent replied · 24 December 2024

Hi LeeThanks for your feedback and I am pleased that Amy went out of the way at short notice to meet your requirements.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Alice was Really friendly and helpful

Alice was Really friendly and helpful. It was no problem to contact her for any help or questions. She was happy to help us through out the letting process we couldn't ask for any more! Highly recommend.

Jason · 10 May 2024

Agent replied · 12 June 2024

HI JasonI appreciate you taking the time to provide us with your feedback following your recent dealings with Alice. It's great that she was able to assist you effectively throughout the lettings process and we all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service

Dealing with Lauren and beresfords through a difficult personal situation and they have been a pleasure very professional and helpful when needed thankyou

Charlie · 28 April 2026

Agent replied · 4 June 2026

Hi Charlie Thank you for posting your recent review. I was pleased to read that Lauren was able to assist you through a difficult period in a professional and helpful manner. I know she will be very grateful for your kind words and 5-star rating and we wish you all the best for the future. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Very excellent customer service

Very excellent customer service, ready to help and assists their clients. Especially Debbie who is very approachable and nice . Thank you very much for helping me to get my new apartment

Adam · 6 August 2024

Agent replied · 29 August 2024

Hi AdamMany thanks for your feedback. I am pleased that you found Debby approachable during your dealings with her and that she was effective in finding you a suitable apartment to rent.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

James and his team was amazing along…

James and his team was amazing along the process of renting our first property. Would 100% recommend them to anyone, james and his team was able to assist and support it in very aspect of the journey of renting, amazing experience

Micky · 9 February 2024

Agent replied · 12 June 2024

Hi MickyWe appreciate you taking the time to provide us with some feedback following your recent dealings with our local lettings team. It's great that they appear to have assisted you effectively throughout your journey of renting your first property and we really appreciate the fact that you would recommend us to others. I hope you enjoy your time in the property.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Very professional and friendly.

My whole experience of dealing with Beresfords has been first class and Abby has been very professional, friendly and helpful. I have felt supported throughout the whole process and would definitely recommend to others.

Linda · 21 June 2024

Agent replied · 24 August 2024

Hi LindaI appreciate you taking the time to provide us with your detailed feedback following your recent dealings with our lettings team. It's great that your experience was positive and you felt fully supported throughout the entire process. As we invest heavily in training and the ongoing development of our personnel, it's particularly refreshing to hear that you would not hesitate to recommend us to others.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Good customer relationship and all the…

Good customer relationship and all the teams are great in the work which we really appreciate all the efforts through the process

Samuel · 30 April 2026

Agent replied · 4 June 2026

Hi Samuel, Thank you for providing us with your recent feedback. We all appreciate your kind words and 5-star rating and look forward to working with you again in the future. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

I cannot recommend Beresford too highly

I cannot speak too highly of the service that I have received from Beresfords, especially Hannah and Alicia who have both been so efficient and quick to respond to any queries. I have found that being a landlord is not always easy, but they have both made things a lot less stressful!!

Florence · 25 April 2023

Agent replied · 12 June 2024

Hi Florence,Thank you so much for posting your recent feedback. I was delighted to read that both Hannah and Alicia have responded quickly to any queries which arise. Being a landlord does create its challenges, but as your managing agent we will always try to ensure the process of renting a property is as stress free as possible. We are all very grateful for the business that you provide to us, and your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Thank you Natasha Haywood

Thank you Natasha Haywood always helpful and very professional. She took the time to listen to my needs which most agents don’t do.

Hallie · 8 December 2024

Agent replied · 24 December 2024

Hi HallieMany thanks for providing us with your feedback following your recent dealings with Natasha. I am pleased that she was attentive and professional. We all very much appreciate the 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

We have been using Beresfords for the…

We have been using Beresfords for the past few years and have found their service to be exceptional.

Mr · 23 May 2026

Agent replied · 4 June 2026

Hi Anwar Thank you for your recent review. We very much appreciate your kind words and 5-star rating and look forward to continuing our working relationship with you going forward. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Amazing

Amazing, super efficient and friendly staff

Customer · 14 August 2026

Agent replied · 12 June 2024

Thank you for providing us with your feedback. We all appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

From beginning to the end of my search…

From beginning to the end of my search for somewhere to rent, the service I got from Hannah Grant was exceptional. I was always kept informed and updated about available places to rent. When I had any queries I was given answers in a timely manner. Thank you for all your help and getting me into my new place

Michelle · 16 July 2022

Agent replied · 12 June 2024

Hi MichelleThank you for your positive feedback regarding Hannah. I am pleased that she kept you regularly updated as and when new properties became available to rent, and responded promptly to your general queries. I know Hannah will be very grateful for your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Professional and caring service from…

Professional and caring service from everyone at beresford

Cecilia · 30 July 2026

Agent replied · 23 September 2026

Hi Cecilia We very much appreciate your kind words and 5-star rating and hope we can assist you further in the future. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Beresfirds has been simply superb and professional

Beresfirds has really helped us in acquiring this property. The staff is so professional and dedicated. Had good experience with Dominique who has been there since the start till the end. Holly is really helpful and made our journey smooth throughout. Thank you team and we recommend Beresfords to everyone.

Raj · 12 May 2023

Agent replied · 12 June 2024

Hi Raj,So pleased that our lettings team in Colchester ensured everything went through for you without issue and it is great to hear that you found their approach very professional. We all really appreciate your kind words.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Beresfords Property Visit

We had a property visit recently from Beresfords which was a smooth and seamless process. Hannah was thorough, friendly and was so helpful. Thank you!

Niromila · 16 October 2024

Agent replied · 22 October 2024

Hi NiromilaThanks for taking time out to provide your feedback. I am pleased that you had a productive visit from Hannah recently and that she was both thorough and friendly. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Very helpful staff in particular Ella…

Very helpful staff in particular Ella Gibbins and Phillipa Doe have helped me and my partner move and rent easily. Great experience with Beresfords and friendly faces all around :)

Chloe-Mae · 27 July 2024

Agent replied · 24 August 2024

Hi Chloe-MaeThanks for taking the time to provide us with your feedback following your recent dealings with our lettings department in Colchester. I am pleased that you had a very positive experience and that you found the application process both easy and smooth.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

They made my first letting easy…

They made my first letting easy and the staff that attended to me was so helpful and made it easy for me. particularly the staff called Tom was so kind, friendly and also ready to help.

Temmy · 4 April 2024

Agent replied · 12 June 2024

Hi TemmyMany thanks for taking the time to post your review. I am pleased that you have found your first experience of renting a property to be a positive one and that our lettings staff were friendly and helpful. I know Tom in particular will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Amazing reps. Been with them since years and never let down

Exceptional Service from Lauren and the Team.

Ak · 29 July 2026

Agent replied · 23 September 2026

Thank you for providing us with your detailed review. It was great to read that having worked with us for so many years now, you continue to be consistently happy with the service you receive from Lauren and her team, who have always been on hand to answer your queries in a quick and efficient manner. We all very much appreciate your kind words and hope to continue working with you long into the future. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Beresfords have always handled my…

Beresfords have always handled my rental property professionally and has have always found dealing my with James a pleasure, he pays attention to detail, is polite and professional and is a real asset to Beresfords. Thankyou James for all of the your help and support

Miss · 20 September 2025

Agent replied · 24 September 2025

Thank you for posting your recent review. I was pleased to read that you have been happy with the service you receive regarding your rental property, and that you have found James in particular to be helpful, professional and supportive throughout. I know he will be very grateful for your kind words, as we all are for the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Great communication and help throughout…

Great communication and help throughout the process

Customer · 25 July 2026

Agent replied · 23 September 2026

Thank you for providing us with your recent feedback. I am pleased that you have been happy with the service you have received and have felt you have been kept well informed throughout. We all very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

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Read Beresfords's Google reviews

Questions about Beresfords Ingatestone

How many reviews does Beresfords Ingatestone have?

Beresfords's Ingatestone office has 838 reviews across two platforms: 96 on Google, 742 on Trustpilot (across the whole business).

What is Beresfords Ingatestone's rating?

Beresfords Ingatestone is rated 4.7 out of 5 across all 838 reviews, and 4.9 out of 5 on Google from 96 reviews.

Where is Beresfords's Ingatestone office?

Beresfords Ingatestone, 122 High Street, Ingatestone, CM4 0BA.

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