Trusted Agent profile · Ilkley

Dale Eddison Ilkley reviews

4.8

★★★★★ Excellent

372 reviews across 3 platforms

15 The Grove, Ilkley, LS29 9LW

Dale Eddison's office in Ilkley, at 15 The Grove, is rated 4.8 out of 5 across 372 reviews on three platforms, including 128 Google reviews rated 4.9.

Google logo

4.9 / 5

128

Reviews on Google

This office

Facebook logo

4.4 / 5

27

Reviews on Facebook

Business-wide

Trustpilot logo

217

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ilkley office, from every platform, shown as written. First names only.

5/5

Trustpilot

A genuinely superb Estate Agents

A genuinely superb Estate Agents, we dealt with Dave who has been truly fantastic in his communication, friendliness, support and fast response. I would highly recommend Dale Eddison!

Katie · 25 June 2024

Agent replied · 24 August 2024

Thank you so much for you review and kind words, we wish you all the best in your forever home!

5/5

Trustpilot

Thanks

We are just at the beginning of our house sale. Abigail has been brilliant, very communicative via the phone and email. We really appreciate all her help. Thank you Abigail.

Kay · 19 May 2024

Agent replied · 24 August 2024

Hello Kay, Thank you for your review, I’m looking forward to a smooth move for you! From, Abigail

5/5

Trustpilot

Top service!

David and the team at Dale Eddison were professional to the tee throughout my recent purchase, keeping me up to date on developments throughout the process of buying my house.

Josh · 10 May 2024

Agent replied · 24 August 2024

Hi Josh thank you very much for my review I really appreciate this!

5/5

Trustpilot

House Sale with Dale Eddison

We recently sold our house with Dale Eddison. The team at Dale Eddison were really friendly and so helpful. They made an otherwise tedious drawn out experience a much easier and more pleasant experience for myself and my husband. Thank you to Dan and the team, especially Laura who was a total asset to us and helped smooth out any issues along the way. We couldn't have done it without you!

Mr · 8 October 2023

5/5

Trustpilot

Professional

Jack Berry who we met was very professional and pleasant to deal with.

Susan · 13 May 2026

Agent replied · 11 June 2026

Thank you for your kind review. We’re so pleased to hear that Jack Berry was professional and pleasant to deal with throughout your experience. We’ll be sure to pass your lovely feedback on to him. Thank you again for taking the time to leave a review.

5/5

Trustpilot

We had a second viewing on a property…

We had a second viewing on a property with Kyley. She was prompt, smartly dressed and had the answers to all of our questions. She subsequently successfully negotiated a price which was acceptable to both us and the vendors and we agreed the purchase. She rang us when she said she would and by late afternoon we had done the deal. Well done Kyley, you are a credit to your company!

Lynn · 12 August 2024

Agent replied · 30 October 2024

Thank you so much for your kind words! It was a pleasure assisting you with your property search and helping to negotiate a deal that worked for everyone. I'm glad I could answer all your questions and keep everything on track. Congratulations on your purchase, and please feel free to reach out if you need anything as you move forward!

5/5

Google

Completion today at the end of a long 5 months, throughout which the team at Dale Eddison, particularly James Landall, have been efficient, friendly and very professional. Many thanks.

Sue · 16 April 2024

Agent replied · 1 October 2023

Thank you for taking the time to write a review - That is lovely to hear! Best wishes, Edward

5/5

Trustpilot

Great work from Otley Dale Eddison…

Great work from Otley Dale Eddison team, particularly David Simpson, to see house sale completion this week.

Mr · 31 October 2024

Agent replied · 22 November 2024

Thank you for your feedback! We’re thrilled to hear that the Otley Dale Eddison team, especially David Simpson, provided you with great service and helped you achieve the completion of your house sale. Congratulations on this significant milestone! If you need any further assistance in the future, please feel free to reach out.

5/5

Trustpilot

Great service and very quick replies…

Great service and very quick replies via email.

Barnaby · 3 June 2026

Agent replied · 11 June 2026

Thank you for your review Barnaby, glad we could help! - The Hardisty Team

5/5

Google

I am writing this review as a buyer of a property in Ilkley via the Dale Eddison team. The team were extremely helpful throughout the process and in particular thanks to Dawn who always followed up my queries quickly and efficiently. A very professional and helpful team...thanks very much to all!

Sharon · 5 June 2022

Agent replied · 5 June 2023

This is great to hear - Everyone at Dale Eddison hopes you've settled in to your lovely new home! Edward

5/5

Trustpilot

George was very friendly and…

George was very friendly and professional at all times.he responded to any queries quickly and always courteous.

Stephen · 30 September 2024

Agent replied · 30 October 2024

Thank you for the review Roy, I wish you well in your new home! Thank you, George,

5/5

Google

A massive thank you to everyone at Dale Eddison, Ilkley! We recently bought and sold with them and everyone on the team made the process so much smoother by always being polite and extremely knowledgeable. The recommendations they offered kept everything on track and relatively timely. All in all, it took 4 months from marketing our property, viewings, offers accepted to moving in! Particular thanks to Molly Hattersley, who time and time again went above and beyond to make sure the sale and purchase went well. Molly kept us updated throughout the whole process and it was a pleasure working with her. Also a very big thank you to Phoebe Selby who managed the sale of our property so brilliantly and it felt from our perspective effortlessly. Both Phoebe and Molly made what is a stressful and unknown process of selling and buying properties extremely manageable. We never felt in the dark with anything and knew we could always call them with any questions. We would definitely sale&buy through Dale Eddison again as the whole team know their stuff, are honest and professional. We can’t rate them highly enough - thank you!

Sarah · 9 August 2022

5/5

Google

I’ve bought and sold houses through Dale Eddison in the past. My main contact was Dawn Hermes. She was always very professional, helpful and friendly. Buying/selling a house is very stressful but Dawn went out of her way to make the process as smooth as possible. I would definitely recommend Dawn and Dale Eddison.PositiveProfessionalism

Jane · 26 August 2021

Agent replied · 5 June 2023

Hi Mrs Elms - Thank you for taking the time to provide such lovely feedback on Dawn and the rest of the team. Best wishes, Edward

5/5

Google

This review is long overdue but I wanted to say how positive our house buying experience was and how Dale Edison made it so much smoother and stress free than it otherwise might have been. Dale Edison (and the Ilkley branch in particular) did everything they could to help us with our purchase, they answer the phone when you ring and phone you back when they say they will. I can't think of any higher praise for an estate agent! Definitely recommended.

Neil · 4 July 2022

5/5

Google

After a very disappointing experience with another local agent, we were DELIGHTED with the service provided by Dale Eddisons, and particularly Bill, Molly and Phoebe. From the moment we met them they were honest, had our best interests at heart (even if it meant they might miss out on business), and they supported us every step of the way. Our previous sale had fallen through at the very last minute and we were going to be out of country when the property started being marketed by Dale Eddisons. They handled everything, took brilliant pictures and most importantly their communication at every stage and after each viewing was excellent. Within the first week we had agreed a sale on our property and we felt very secure in accepting the offer as Dale Eddisons had thoroughly checked the commitment of the buyers. The conveyancing process was equally smooth and we completed on the property very quickly. I highly recommend Dale Eddisons and we would certainly use them again in the future.

Steph · 4 July 2022

5/5

Trustpilot

Smooth process

Jack and Roxy managed our sales process very effectively. Communication was good during both the viewings phase and the transaction. Thank you.

Matthew · 19 January 2026

Agent replied · 26 January 2026

Thank you for the review Matt, we’re really pleased we completed your sale for you and we wish you all the best. Roxy and Jack

5/5

Trustpilot

Dale Eddison in Ilkley…

James & Dawn at Dale Eddison in Ilkley were excellent at keeping us informed on how our sale purchase was progressing and they worked hard to secure a moving date for us and exchange contracts. Would highly recommend.

Samuel · 12 June 2023

Agent replied · 5 July 2023

Thank you for your lovely feedback, James & Dawn will be happy to read what you wrote!

5/5

Google

For a second time I have used Dale Eddison in Ilkley and again they surpassed all expectation. Molly Hattersley was dedicated, thorough and professional with a lovely spark of humour which really helped when we came across the occasional hiccups that are inevitable when buying a property. In all Molly and the people at Dale Eddison in Ilkley are the nicest people who offer the most considered service. Excellent all round. It's not surprising that Dale Eddison has won so many awards.

Sara · 30 May 2022

5/5

Google

Dawn and the team were great from day 1. I always felt like they were progressing my purchase and they would always update me when there was any news. I would 100% instruct them in the future.

Clare · 7 June 2023

Agent replied · 21 June 2023

Thanks for the great feedback Clare. Hope you are settling into your beautiful cottage in Burley in Wharfedale!

5/5

Trustpilot

David Simpson

David Simpson has been great through the whole process. Very polite and professional! I would definitely recommend him to anyone.Paul from Guiseley.

Paul · 9 May 2024

Agent replied · 24 August 2024

Thanks for your review Paul, we really appreciate your feedback!

5/5

Google

Great people to do business with. Special mention to Edward and Dawn kept us well informed throughout the process. Couldn't recommend Dale Eddison enough, they made the process very straight forward for both our recent sale and purchase!

Harry · 14 April 2023

Agent replied · 30 May 2023

Thanks Harry - I hope you're enjoying your new home and wish you all the best for the future! … More

5/5

Trustpilot

Lovely team!

The team at Dale Eddison Skipton have been fantastic from start to finish. Friendly, professional, and always on hand with advice, they made the whole process smooth and stress-free. Couldn’t recommend them highly enough!

E-Saftey · 1 September 2025

Agent replied · 26 September 2025

We're happy to hear that the team provided such a positive and stress-free experience. It's great to know our friendly and professional service made the process smooth for you. Thank you for your high recommendation!

5/5

Trustpilot

Viewing of property

David showed us around a property local to us, friendly, polite and great knowledge of the area. Thanks Megan and Andy

Andy · 27 April 2024

Agent replied · 24 August 2024

Thanks for your review Megan and Andy, we really appreciate your kind words and feedback!

5/5

Trustpilot

Great team

Great team, especially Myles who has been extremely good at communicating what is happening at every stage and very proactive in moving things forward

Chris · 25 February 2024

Agent replied · 21 March 2024

Thank you for your time and effort writing this lovely review Chris, we have passed your comments onto Myles and he is happy he was able to help with your sale and purchase.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dale Eddison Ilkley

How many reviews does Dale Eddison Ilkley have?

Dale Eddison's Ilkley office has 372 reviews across three platforms: 128 on Google, 27 on Facebook (across the whole business), 217 on Trustpilot (across the whole business).

What is Dale Eddison Ilkley's rating?

Dale Eddison Ilkley is rated 4.8 out of 5 across all 372 reviews, and 4.9 out of 5 on Google from 128 reviews.

Where is Dale Eddison's Ilkley office?

Dale Eddison Ilkley, 15 The Grove, Ilkley, LS29 9LW.

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