Every review we hold for the Ilkley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience buying my first house
I had a great experience buying my first house thanks to Kyley Cookson. She agreed to a last minute viewing of the property and was extremely helpful and had good tips for renovations. Good communication throughout the process and very insightful. I appreciate all the help and advice throughout! Thank You!
Max · 27 June 2024
Agent replied · 24 August 2024
Thank you so much for your feedback Max! Best of luck with your first renovation - I am in no doubt that you are fully enjoying the process and we will be here to help find you next project!.
★★★★★ 5/5
GoogleThank you to the team for your patience whilst buying our home in beautiful Wharfdale.
To Dawn in particular for keeping us up to date and offering advice to make this stressful time easier. Dare I say on behalf of both parties , thanks Dawn for getting us over the line.
Chris
Christopher · 16 April 2024
Agent replied · 26 November 2023
Hello Chris,
Thank you for leaving such a positive review and in particular for the kind words about Dawn.
With best wishes from all the team at Dale Eddison.
★★★★★ 5/5
TrustpilotMoving to Ilkley
Dale Eddison provided a friendly, polite and professional service throughout. Millie was helpful and knowledgeable when handling face to face viewings. In addition, Rebecca responded to my queries promptly and efficiently. Overall, a supportive and straightforward experience with Dale Eddison.
Charlie · 5 November 2024
Agent replied · 25 December 2024
Thanks so much Charlie, we hope you’ll be very happy here in Ilkley!
★★★★★ 5/5
TrustpilotI have just purchased my first property…
I have just purchased my first property through Hardisty, and the service was excellent. From my first viewing to collecting the keys, the process was efficient, and I always felt supported, which, as a first-time buyer, was incredibly helpful.
Will · 10 April 2026
Agent replied · 11 June 2026
Thank you so much for the lovely review, Will. I’m very pleased everything went well for you, especially when it’s your first time. All the best - Roxy
★★★★★ 5/5
TrustpilotWe recently sold our house through…
We recently sold our house through Hardisty Estate Agents, and the experience from the initial valuation right through to finding a buyer was excellent.
Chris · 27 July 2026
Agent replied · 25 September 2026
Thank you, Chris, for your kind words. It was a pleasure helping you sell your property and getting everything through to a successful completion. We wish you all the best and every happiness in your new adventure! - Chloe & the Hardisty Prestige Team
★★★★★ 5/5
GoogleIwe have been extremely impressed by the staff in the Ilkley office, in particular Dawn. She and her team have provided an exemplary service by keeping us up to date over the sale of a house which forms part if my late mothers estate. Dawn has worked beyond normal expectations and shown real insight and care in our dealings with her. Thank you Dawn, also James and the rest of your team. What could have been intolerably stressful haneen much easier to deal with because of your openness and integrity. sPositiveResponsiveness, Professionalism
Joy · 26 August 2021
Agent replied · 5 June 2023
A huge thank you for taking the time to write such a lovely review!
★★★★★ 5/5
GoogleI can’t rate Phoebe Selby highly enough - we’ve sold quite a few houses and she was by far the best agent we’ve ever encountered. Super friendly, responsive, professional and proactive. We didn’t have to chase anything at all, she was a step ahead at all times and always so willing to help. After a pretty poor experience with another agent where our house had sat on the market for months with few viewings, we switched to Dale Edison and sold within a couple of weeks. Couldn’t be happier and Phoebe is a credit to the company.PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 26 August 2021
Agent replied · 5 June 2023
Hi Mrs Holstead - That really is excellent to hear. Thank you for taking the time to write such a lovely review, it really is appreciated. All the best for the future, Edward
★★★★★ 5/5
GoogleWe purchased a house in the winter of 2020, a time when many estate agents were exceptionally busy and dealing with a large number of clients who were stressed and keen to move in the run up to Christmas. The support we had from Phoebe was exceptional, going above and beyond to ensure that everything went smoothly, providing us with sensible advice about local tradespeople, and keeping us up to date with progress. Whilst we are hoping not to move again for a while now I'd have no issues recommending Dale Eddison.PositiveProfessionalism
Antony · 26 August 2021
Agent replied · 5 June 2023
Hi Mr Butcher - Thank you ever so much for providing such lovely feedback. If we can ever be of further assistance (as you say, hopefully not for a while!) please do not hesitate to get in touch. Edward
★★★★★ 5/5
GoogleDeciding to sell our home a few days before Covid-19 took over the world was not a great start to a process we had not experienced for 20 years. We did find the house of our dreams and Dale Eddison in Ilkley were fantastic from start to finish. Phoebe Selby deserves great credit and our eternal thanks for managing our sale and purchase, well in fact marshalling the whole chain in reality, to make our dream happen.PositiveResponsiveness, Quality, Professionalism
Andrea · 26 August 2021
Agent replied · 5 June 2023
Thanks again Mrs Priest. We hope you've now settled into your fantastic new home!
Edward
★★★★★ 5/5
TrustpilotGreat support from Abigail Page
Dale Eddison Otley sold our house in May 2024. Abigail Page was our key contact and she kept us fully informed throughout, was very friendly, helpful and did all she could to progress things in a timely manner. Highly recommend them as a local agent for the area.
Alex · 18 May 2024
Agent replied · 24 August 2024
Thank you Alex, I’m so pleased the sale completed and I very much appreciate your feedback. From Abigail
★★★★★ 5/5
TrustpilotHouse purchase
We recently purchased our property through hardisty & our estate agent was Roxanne. She was always kind & helpful as well as quick to answer queries and help us through the process. 5/5
James · 5 May 2026
Agent replied · 26 January 2026
Thanks so much for the lovely review James! I’m so pleased you felt supported and I wish you all the best in your new home.
- Roxy
★★★★★ 5/5
Trustpilotgreat company to deal with lovely…
great company to deal with lovely staff. Effortless sale of my house and highly recommended
Jonny · 7 September 2026
Agent replied · 25 September 2026
Thank you so much for the kind words Jonny, we're delighted to hear you were impressed and really appreciate the recommendation - The Hardisty Team
★★★★★ 5/5
TrustpilotVery professional and helpful service
Very professional and helpful service. The team were found the right buyer for my property and kept me updated all the way through the process. Highly recommended and great to deal with.
Irene · 5 May 2026
Agent replied · 11 June 2026
We're happy to hear that you had a positive experience! It's great to know that we found the right buyer for your property and kept you informed. Thank you for recommending us!
★★★★★ 5/5
TrustpilotGreat skipton estate agent,s
Kyley.as been brilliant, very professional and really friendly,didn't feel under pressure.she kept us dated rang and emailed us straight away with any information she had for us regarding the property we were interested in.would definitely recommend Kyley to help you find a property
Andrea · 16 July 2024
Agent replied · 24 August 2024
Thank you so much Andrea, We hope to help you find the next property that’s right for you.
★★★★★ 5/5
GoogleJust wanted to say a massive thank you to Dawn, Phoebe and the team in helping us sell our home. You have been so supportive and pleasant to deal with all the way from market to completion. Would not hesitate to recommend you to others. Thank you!!
Simon · 14 April 2024
Agent replied · 30 May 2023
Thanks Simon!
Best wishes,
Edward and all the team at Dale Eddison
★★★★★ 4/5
TrustpilotDale eddison Skipton sold my home in…
Dale eddison Skipton sold my home in only a few weeks,very good communication,very thorough and informative from start to finish, special thanks to all the team but especially Katie and Joe,thanks again n lohan
Nicolette · 8 November 2024
Agent replied · 25 December 2024
We’re thrilled to hear that your home was sold so quickly and that you had a great experience with our team at Dale Eddison Skipton. It’s fantastic to know that the communication was strong and that the process was thorough and informative from start to finish. A special thank you for mentioning Katie and Joe, they’ll be delighted to hear your appreciation.
★★★★★ 5/5
GoogleJames and his team have been amazing in the sale of our home and purchase of our bungalow.
They have been helpful and supportive at every stage of rhe process.
James was very proactive in advising and moving things along.
I can't recommend them highly enough.
Katrina · 16 April 2024
Agent replied · 29 October 2023
I'm really pleased to hear James and the rest of the team were able to support you through your move.
Thank you for taking the time to provide some fantastic feedback.
Best wishes,
Edward
★★★★★ 5/5
TrustpilotJoe L was amazing in helping answer all…
Joe L was amazing in helping answer all of our questions and organise our house purchase, he communicated clearly via both phone and email and went above and beyond to get hold of the seller to pass on our offer when we were in a rush to get this across.
Karen · 13 November 2025
Agent replied · 26 December 2025
Thank you so much for your wonderful review. We’re delighted to hear that Joe L was able to guide you through your house purchase and make the process clear and stress-free, especially as first-time buyers.
We’ll be sure to pass on your kind words to him, he’ll be thrilled to know he made such a positive difference! Congratulations on your new home, and we wish you all the best settling in.
★★★★★ 5/5
TrustpilotGetting house on market
Early days but have just got house on the market with help of Skipton team who have been impressive to date. Joe helpful in assessing the property and Gemma efficient in getting it ready to market . Both helpful and good at replying to my questions , and at the end of a phone when required.
Nicola · 13 September 2025
Agent replied · 26 September 2025
Thank you so much for taking the time to write such a positive review, Nicola. Good to hear that Joe and Gemma have been so efficient and helpful. Thank you for all your help too!
Best wishes,
Joe, Gemma and the Dale Eddison team
★★★★★ 5/5
TrustpilotAmazing experience with Roxy
Amazing experience with Roxy. Friendly, helpful, and always quick to respond. She made everything easy and helped us every step of the way. Highly recommend.
Jimena · 3 June 2026
Agent replied · 11 June 2026
Thanks for the review Jimena, it's always nice to hear when the hard work is appreciated and helps make the process easier- Roxy
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service from start to finish from all the staff! A special shout out to Katie who we found to be super on the ball, polite and friendly, all whilst maintaining a professional standard of customer service from start to finish. An asset to the company!
Charlotte · 4 March 2024
Agent replied · 21 March 2024
Thank you Charlotte for your review, I really appreciate your kind words. All the best moving into your new property, it was a pleasure to meet you. Best wishes Katie
★★★★★ 5/5
TrustpilotThey helped with our first…
They helped with our first home.brilliant team. Approachable and always accessible.
Mohamed · 4 September 2026
Agent replied · 25 September 2026
Thank you so much for your lovely review! It was an absolute pleasure helping you with your first home, and I’m so pleased to hear that you found the team approachable and accessible throughout the process. Congratulations again on your new home. - Chloe and The Hardisty Team.
★★★★★ 5/5
TrustpilotGreat service
Myles was helpful and had a lot of information about the property. He offered lots of advice about the next steps and he was proactive by sending links and sharing my email with colleagues who could help me to progress with buying a home. Thanks Myles!
Diane · 3 February 2024
Agent replied · 21 March 2024
Thank you for your kind review your comments have been passed to Myles and he is over the moon with your review!
★★★★★ 5/5
TrustpilotA painless process.
Chloe Harrison dealt with our sale which ended up going very smoothly.
Andrew · 5 August 2026
Agent replied · 25 September 2026
Thank you for sharing your experience, Andrew. I'm so pleased that you were happy with the communication throughout the sale. We really appreciate your recommendation, you know where to find us in the future - Chloe
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