Trusted Agent profile · Ilkley
★★★★★
378 reviews across 3 platforms
15 The Grove, Ilkley, LS29 9LW
Dale Eddison's office in Ilkley, at 15 The Grove, is rated 4.8 out of 5 across 378 reviews on three platforms, including 128 Google reviews rated 4.9.
128
Reviews on Google
This office
27
Reviews on Facebook
Business-wide
223
Reviews on Trustpilot
Business-wide
Every review we hold for the Ilkley office, from every platform, shown as written. First names only.
4/5
TrustpilotLucy was really helpful and supportive…
Lucy was really helpful and supportive on the two viewings I attended with her - thank you!
Thank you for your lovely feedback! We’re delighted to hear that Lucy was so helpful and supportive during both of your viewings. We’ll be sure to pass your kind comments on to her. Thank you for choosing Linley & Simpson, and we wish you all the best with your property search!
5/5
TrustpilotGood communication throughout and…
Good communication throughout and friendly service. Chloe Harrison dealt with our sale and kept me updated as I was acting on behalf of my Dad who had moved into a care home. They understood the difficulties my father had letting go of a house he had owned for 50 years and acted according to our wishes at all times while giving good advice.
Thank you for taking the time to leave such a thoughtful review. We’re pleased to hear that Chloe provided clear communication and friendly service throughout the sale, and that she was able to support you and your family during what was clearly an important and emotional time. We’re glad our team could understand the circumstances and provide advice while respecting your wishes throughout the process. We’ll be sure to pass your kind words on to Chloe.
5/5
TrustpilotCustomer service that goes beyond expectations!
All the team have been professional and supportive throughout the process. Roxi who has been our main contact has gone above and beyond to ensure the sale went through, to keep us up to date. We have had challenges and delays with the conveyancing on both sides and she has been patient, determined and tenacious ensuring updates and actions are followed through - she was absolutely excellent !!
Thank you so much Becci, I really appreciate the review and I'm so glad we could help your mum sell the flat. Best of luck for the future - Roxy
5/5
TrustpilotFantastic experience from beginning to…
Fantastic experience from beginning to completion. Communication was clear and consistent throughout. Lehila was very proffessional; I really appreciated all the support she provided during the process.
Thank you for such a kind review Letty, it was a pleasure to work with you and I hope you love your new home!, Lehila
5/5
TrustpilotJack Barry.
The young man dealing with our sale and purchase was Jack Barry. He was friendly, professional and nothing was too much trouble for him. Thank you Jack.
Thanks for the kind words Steven, glad we secured you a sale and purchase all in one!
5/5
TrustpilotHelpful team, very responsive
Just completed a sale with Dale Eddison, Otley branch, and the team there did a great job at ensuring a smooth process and helping overcome a few issues along the way. They proactively kept me up to date throughout the sale and, as I'm based overseas, I was particularly grateful for their help in taking care of everything that was required with minimal fuss at my end. Special mention to Claire R. and David S. Highly recommend.
Thank you for your kind words and positive feedback! We're thrilled to hear that Claire, David, and the entire team at the Otley branch were able to support you throughout the process. We understand how challenging managing a sale from overseas can be, so it's great to know we could make it as smooth and stress-free as possible for you. We truly appreciate your recommendation. Best wishes!
5/5
TrustpilotGood communication from the team at…
Good communication from the team at Hardisty Skipton. We have bought a lovely home in the area and Lucy made the viewings easy and friendly. Thank you
We're happy to hear that the viewings were easy and friendly, and that you found a lovely home. Thank you for your positive feedback and kind words.
5/5
TrustpilotBen has been looking after our house…
Ben has been looking after our house sale. He's been excellent and very responsive to calls and questions. Would recommend.
Thanks so much for the kind words, really appreciate it! It's been a pleasure helping with your sale and I look forward to seeing things progress from here - Ben
5/5
TrustpilotFirst time buyers
We have just bought our first house through Hardisty. Roxanne was very helpful throughout and made the process of first time buyers as smooth as possible.
Thank you for the review! I’m very pleased I could make the process easier for you. All the best, Roxy
5/5
TrustpilotWe have just completed on the sale of a…
We have just completed on the sale of a house through Hardisty’s and the whole process has been seamless. From the valuation by Kat, negotiations by Ben and progressing by Lehila, the team have been friendly and professional and we have been consistently updated every step of the process. This is the second time I have used Hardisty and would have no hesitation at all in recommending them.
Thank you, Wendy, we're so pleased that you were happy with the entire process. Your trust in us for the second time means a lot, we will always be here to help - Lehila & Team
5/5
TrustpilotHad a great experience using Hardisty
Had a great experience using Hardisty, specifically with Jack Barry. He was professional and very competent from the start, which gave me confidence in the whole process with him as my agent. He kept up great communication, and was very pro active during the whole process which is rare nowadays. 10/10 experience and a credit to the company.
Thanks for the write up Michael, been an absolute pleasure working with you from the offset. All the best for the next chapter of your life, Jack
5/5
TrustpilotWorking with Hardisty on the purchase of my first property
It was great to work with Hardisty on the purchase of my first property. The sales team were very accommodating of my requests for extra viewings and helpful throughout. Of particularly note was the after sales service received from Lehila Owen on the completions team who kept on top of the process despite it being very lengthy. Thank you to all at Hardisty, I would highly recommend!
Thank you for sharing your experience, Zoe. I'm really pleased you felt my support made a difference in the lengthy process. Wishing you all the best in your new home - Lehila
5/5
TrustpilotAs a first time property buyer
As a first time property buyer, I found working with Jack to be both straightforward and reassuring. He has been transparent throughout the entire process and is always approachable and willing to help. Jack has happily answered all of my questions, whether they related to the property purchase itself or sought guidance on solicitors, surveyors and other related matters.
Thank you for the review Alex, I'm delighted to hear you appreciated my help and would recommend me for the future. Wishing you all the best - Jack
5/5
TrustpilotLehila did an excellent job for both…
Lehila did an excellent job for both parties in the purchase of our new property. She saved the sale on a number of occasion's, listening to challenges we were facing that were out of our control and communicating these sincerely to the sellers. We are very thankful to Lehila and Hardisty. Thank you
Thank you for such a kind review, I'm so glad we overcame the challenges so we were able to complete. I was so pleased to hand the keys over to you after all that time. Wishing you all the best and thanks again - Lehila
5/5
TrustpilotGreat experience with Hardisty
Great experience with Hardisty, especially Jack Barry. He was always responsive, friendly, and professional throughout the process. Communication was excellent, and he coordinated everything smoothly with the seller. Highly recommended, thank you, Jack!
Thanks Ghazaleh, glad we finally found you a home. It’s been a pleasure! - Jack
5/5
TrustpilotMy experience was very smooth
My experience was very smooth. Jack was great in getting a sale sorted and then Roxy in particular was very communicative and helpful!
Thanks Matt, for the lovely review. We’re very pleased we could assist in selling your property! Roxy & Jack
5/5
TrustpilotMy Little Ilkley House Purchase 🏡 .
Ihave just completed my'little Ilkley house' purchase with Dale Eddison. Rebecca leading the process. She is fantastic, supportive, reassuring and very knowledgeable. Alwaysthere to listen, talk and guide me though processes. Excellent communication and always professional. Thank you Rebecca and all the fantastic team at this wonderful estate agents, Ilkley branch. I can't recommend you highly enough. I am sharing my very positive experience with my family & friends and anyone who asks me about my new house!Many many thanks, Tracey.
Thank you Tracey, it has been a pleasure helping with your “little Ilkley house” purchase! We all hope you will be very happy there and look forward to seeing you around town!
5/5
TrustpilotGreat experience so far
We've had a brilliant experience with listing our property for sale. Helen was so warm and friendly when she came to do the valuation that we instantly knew we wanted to use Dale Eddison (we also had visits from two other agents). Gemma in the office has been an absolute star with helping us to list our house quickly as we've seen a house we like, and has responded really promptly to all my emails.
Thank you so much for your lovely review, Sophie! Helen, I and the team really appreciate your kind words. Happy to hear you've been pleased with our friendly and prompt service and we're looking forward to continuing to work with you! Very best wishes, Gemma, Helen and DE Skipton team
5/5
TrustpilotJack Barry was very good
Jack Barry was very good. He kept me informed every step of the way. Would recommend this estate agents.
Thank you for your lovely feedback. We’re delighted to hear that Jack Barry kept you informed throughout the process and provided such a positive experience. Clear communication is something we really value, so it’s wonderful to know this stood out to you. We truly appreciate your recommendation and thank you for choosing Linley & Simpson.
5/5
TrustpilotDale Eddison - fantastic team in Otley
We chose Dale Eddison to sell our house (and the house we bought was also being marketed by them) and we have found them to be absolutely brilliant from start to finish. They gave excellent guidance as we prepared to put our house on the market, and the photography and brochure they put together were really good quality. They have gone above and beyond our expectations during the conveyancing process - their Otley team is very skilled and professional and their local knowledge is outstanding which has really helped us. Abigail Page has been particularly key for us in driving our sale/purchase in what was quite a long and complex chain. She has been great at keeping in touch, guiding us along and managing the flow of information. In fact, the whole team is very knowledgeable, and have always been happy to help when we have phoned or popped into the office.We would wholeheartedly recommend Dale Eddison to anyone looking to buy or sell a property.
Thank you for your kind words Jo, it has been a pleasure to help you move and I wish all the very best in your new home! From Abigail
5/5
TrustpilotExcellent Service
Hardisty have been excellent while selling our home. Communication has been clear and thorough and everyone we have spoken to, from Kat at the valuation stage to Roxy who managed our sale have been great. Roxy took the time to explain everything to us, and friendly, approachable and knowledgeable throughout, she really made the process much easier. Would definitely use Hardisty again.
Thanks for the review Chloe, we're glad we were able to provide such a consistent service that helped ease the process for you and also appreciate the recommendation - Roxy, Kat and The Hardisty Team
5/5
TrustpilotJack has been so helpful whilst my…
Jack has been so helpful whilst my property has been on the market with regular updates and general advice. Really appreciate all his hard work and being so prompt with communication.
Hi Megan, thanks for the kind words, it’s been a pleasure working with you. All the best, Jack
5/5
TrustpilotA very professional and caring service
As soon as our offer on a flat had been accepted, Chloe introduced herself as our key contact person . Throughout the process Chloe communicated regularly with our solicitors and kept us updated of progress. She ensured that any queries were dealt with promptly and efficiently. Our flat purchase went smoothly and was dealt with in a caring and professional manner . Thank you
Thank you for such a lovely a review Helen. I’m really pleased I was able to support you through the process and get the purchase over the line for you. All the best, Chloe
5/5
TrustpilotGood experience throughout
Good experience throughout, knowledgeable and helpful when putting our house on the market. Roxy our allocated sales assistant kept in touch regularly throughout the whole sales process, it really made a difference to have a named person to deal with. I am happy to recommend this estate agent.
Thank you for the kind words, Liz. I’m very pleased we managed to get your sale through in such a short amount of time. We wish you all the best! Roxy
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