Trusted Agent profile · Ilkley
★★★★★
372 reviews across 3 platforms
15 The Grove, Ilkley, LS29 9LW
Dale Eddison's office in Ilkley, at 15 The Grove, is rated 4.8 out of 5 across 372 reviews on three platforms, including 128 Google reviews rated 4.9.
128
Reviews on Google
This office
27
Reviews on Facebook
Business-wide
217
Reviews on Trustpilot
Business-wide
Every review we hold for the Ilkley office, from every platform, shown as written. First names only.
5/5
TrustpilotHardistys sales
Overall excellent service from Hardistys. Ben was especially helpful and happy to answer all questions big or small. He kept us updated throughout the whole process. Would recommend.
Thank you so much for your review! Your recommendation is hugely appreciated and I look forward to seeing things progress smoothly from here. All the best! - Ben
5/5
TrustpilotBen was great helped us buy our first…
Ben at Leeds Hardisty was great, helped us buy our first home. We could contact him whenever with questions and updates nothing was too much trouble. The process has been smooth and we feel in the right hands moving forward processing our house buy.
Thank you so much for your kind words, that really means a lot. It’s been a pleasure helping you secure your first home, and I’m glad you’ve felt supported throughout the process, Ben
5/5
TrustpilotChloe was excellent
Chloe was excellent. Kept me up to date on the process and was always willing to sort out anything in what was a long drawn out sale. I would certainly recommend using her for the sale of property in the area.
Thank you for your review David. I’m so pleased I was able to keep you updated throughout the sale of your property. It definitely wasn’t a quick and easy sale, but we got there in the end!! Take care, Chloe
5/5
TrustpilotSales Progression
I recently bought a home with Hardisty that was a very complicated chain. The sellers were (and have continued to be post-sale) awkward, solicitors and estate agents up and down the chain were also awkward. The one person who truly stood out to me during this process was Lehila from Hardisty. Whilst her job really was to represent the sellers, she would always be the one I would turn to for advice or support over my own estate agent and would always have the most up-to-date information. She kept me in the loop regularly with updates and ensured that things kept moving within the chain. She was always warm, friendly and professional, even in the face of some very confrontational and even aggressive people. I am very grateful for all Lehila's help and support during this process. I would definitely contact Hardisty should I dare to market my home in the future. Thank you, Lehila!
Thank you so much for the kind review Nicola, it has made my week! It was a challenge without a doubt, I am so glad I could be the one to help you throughout such a difficult process. I couldn't be more pleased that we reached completion and I hope you're finally finding some time to relax in your new home. You know where we are if we can help with anything at all in the future! Thankyou again - Lehila
5/5
TrustpilotChloe at Horsforth was brilliant
I recently purchased a house through Hardisty, and Chloe in the Horsforth Branch was amazing, she chased up my useless solicitors all the time and really pushed things along for everyone involved. She is a credit to the company
Thank you for your kind review, I’m so pleased I was able to support in chasing your solicitors and pushing the sale through to completion. All the best in your new home - Chloe
5/5
TrustpilotBuyers perspective
As buyers we had a very positive experience with Hardisty Estate Agents, and I would especially like to thank Chloe for all her help and support.
Thank you so much for your lovely words! It was a pleasure to support you throughout your purchase, and I’m really glad I could help keep things moving during what was a lengthy and challenging process. I truly appreciate you taking the time to share your experience and for your kind recommendation of Hardisty Estate Agents. Wishing you lots of happiness in your new home! - Chloe
5/5
TrustpilotCompletion of sale
We have recently completed a sale with Hardisty and the service was brilliant. Lehila was always available when we needed her and kept us informed at all times of the progress of the chain. I would definitely use Hardisty in the future and can't thank them enough for their help throughout the process.
Thank you so much for your kind words Emmaleigh. It was a pleasure to work with you and support you throughout your sale. Wishing you all the best for the future and remember we are here for you whenever you need us - Lehila
5/5
TrustpilotExcellent & Efficient Service
Excellent service from Josh and the team at Hardisty Ilkley during the recent sale of our house. Particular thanks to Millie, our Sales Negotiator, who throughout process gave excellent advice, kept us very well informed and managed to secure a sale despite the very slow (national) housing market. Thanks again all.
5/5
TrustpilotChloe was really helpful with our…
Chloe was really helpful with our purchase. Especially as FTBs made the process clear and helped keep things moving with all solicitors and parties.
Thank you so much for your lovely review! It was a pleasure helping you both through your purchase, and I’m so pleased I could make the process a little easier, especially as first-time buyers. Wishing you all the very best in your new home! - Chloe
5/5
TrustpilotLehila was great at being on top of the…
Lehila was great at being on top of the purchase, and keeping me informed. Made the finish very smooth
Thank you for your kind words, Matty. I really hope you love your new home - Lehila
5/5
TrustpilotJack Barry has been excellent
Jack Barry has been excellent. He has consistently given me feedback on viewings at our property, and now we have accepted an offer. Very pleased with the service.
Thanks for the kind words ben, pleasure working with you and good luck with your search! - Jack
5/5
Trustpilotfast response
Quick, no nonsense responses and deal brokering. Deal done in a day. Jack Barry was professional at all stages
Thank you for taking the time to leave us a review. We're delighted to hear that Jack provided a professional, efficient service and helped get everything agreed so quickly. It's great to know you appreciated his straightforward approach and responsiveness throughout the process. We'll be sure to pass your kind words on to Jack. Thank you for choosing Hardisty, and we look forward to assisting you again in the future.
5/5
TrustpilotProfessional and communicative service
Our experience with Hardisty was very positive overall. Lehila was especially helpful during the after-sales process, keeping us informed throughout and always being responsive as we worked towards completion.
Thank you for the lovely words Stuart, wish you all the best in your new home! You know where we are in future, Lehila
4/5
TrustpilotLucy was really helpful and supportive…
Lucy was really helpful and supportive on the two viewings I attended with her - thank you!
Thank you for your lovely feedback! We’re delighted to hear that Lucy was so helpful and supportive during both of your viewings. We’ll be sure to pass your kind comments on to her. Thank you for choosing Linley & Simpson, and we wish you all the best with your property search!
5/5
TrustpilotGood communication throughout and…
Good communication throughout and friendly service. Chloe Harrison dealt with our sale and kept me updated as I was acting on behalf of my Dad who had moved into a care home. They understood the difficulties my father had letting go of a house he had owned for 50 years and acted according to our wishes at all times while giving good advice.
Thank you for taking the time to leave such a thoughtful review. We’re pleased to hear that Chloe provided clear communication and friendly service throughout the sale, and that she was able to support you and your family during what was clearly an important and emotional time. We’re glad our team could understand the circumstances and provide advice while respecting your wishes throughout the process. We’ll be sure to pass your kind words on to Chloe.
5/5
TrustpilotCustomer service that goes beyond expectations!
All the team have been professional and supportive throughout the process. Roxi who has been our main contact has gone above and beyond to ensure the sale went through, to keep us up to date. We have had challenges and delays with the conveyancing on both sides and she has been patient, determined and tenacious ensuring updates and actions are followed through - she was absolutely excellent !!
Thank you so much Becci, I really appreciate the review and I'm so glad we could help your mum sell the flat. Best of luck for the future - Roxy
5/5
TrustpilotFantastic experience from beginning to…
Fantastic experience from beginning to completion. Communication was clear and consistent throughout. Lehila was very proffessional; I really appreciated all the support she provided during the process.
Thank you for such a kind review Letty, it was a pleasure to work with you and I hope you love your new home!, Lehila
5/5
TrustpilotJack Barry.
The young man dealing with our sale and purchase was Jack Barry. He was friendly, professional and nothing was too much trouble for him. Thank you Jack.
Thanks for the kind words Steven, glad we secured you a sale and purchase all in one!
5/5
TrustpilotHelpful team, very responsive
Just completed a sale with Dale Eddison, Otley branch, and the team there did a great job at ensuring a smooth process and helping overcome a few issues along the way. They proactively kept me up to date throughout the sale and, as I'm based overseas, I was particularly grateful for their help in taking care of everything that was required with minimal fuss at my end. Special mention to Claire R. and David S. Highly recommend.
Thank you for your kind words and positive feedback! We're thrilled to hear that Claire, David, and the entire team at the Otley branch were able to support you throughout the process. We understand how challenging managing a sale from overseas can be, so it's great to know we could make it as smooth and stress-free as possible for you. We truly appreciate your recommendation. Best wishes!
5/5
TrustpilotGood communication from the team at…
Good communication from the team at Hardisty Skipton. We have bought a lovely home in the area and Lucy made the viewings easy and friendly. Thank you
We're happy to hear that the viewings were easy and friendly, and that you found a lovely home. Thank you for your positive feedback and kind words.
5/5
TrustpilotBen has been looking after our house…
Ben has been looking after our house sale. He's been excellent and very responsive to calls and questions. Would recommend.
Thanks so much for the kind words, really appreciate it! It's been a pleasure helping with your sale and I look forward to seeing things progress from here - Ben
5/5
TrustpilotFirst time buyers
We have just bought our first house through Hardisty. Roxanne was very helpful throughout and made the process of first time buyers as smooth as possible.
Thank you for the review! I’m very pleased I could make the process easier for you. All the best, Roxy
5/5
TrustpilotWe have just completed on the sale of a…
We have just completed on the sale of a house through Hardisty’s and the whole process has been seamless. From the valuation by Kat, negotiations by Ben and progressing by Lehila, the team have been friendly and professional and we have been consistently updated every step of the process. This is the second time I have used Hardisty and would have no hesitation at all in recommending them.
Thank you, Wendy, we're so pleased that you were happy with the entire process. Your trust in us for the second time means a lot, we will always be here to help - Lehila & Team
5/5
TrustpilotHad a great experience using Hardisty
Had a great experience using Hardisty, specifically with Jack Barry. He was professional and very competent from the start, which gave me confidence in the whole process with him as my agent. He kept up great communication, and was very pro active during the whole process which is rare nowadays. 10/10 experience and a credit to the company.
Thanks for the write up Michael, been an absolute pleasure working with you from the offset. All the best for the next chapter of your life, Jack
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