Trusted Agent profile · Ilkley
★★★★★
372 reviews across 3 platforms
15 The Grove, Ilkley, LS29 9LW
Dale Eddison's office in Ilkley, at 15 The Grove, is rated 4.8 out of 5 across 372 reviews on three platforms, including 128 Google reviews rated 4.9.
128
Reviews on Google
This office
27
Reviews on Facebook
Business-wide
217
Reviews on Trustpilot
Business-wide
Every review we hold for the Ilkley office, from every platform, shown as written. First names only.
5/5
TrustpilotSorry for the late reply
Sorry for the late reply. We have had to wait a while to get the Internet going. Thanks for everything. You did a fantastic job with the sale of our old house even though we had the problem of the earlier sale falling through.
5/5
TrustpilotKyley at Dale Eddison
Kyley at Dale Eddison, Skipton, has been super-helpful. She went the extra mile in arranging property viewings at short notice and in responding to my questions and resolving issues. Great service.
Thank you so much for your kind review it’s greatly appreciated!
5/5
TrustpilotProfessional approach
The staff at Dale Eddison have been very professional and friendly in sorting out viewings and liaising with house vendors. Dale Eddison seem to be a good agency to work with.
Thank you for your feedback! We're delighted to hear that our team at Dale Eddison provided professional and friendly service in arranging viewings and communicating with house vendors. It's great to know you had a positive experience with us. We appreciate your kind words and look forward to assisting you again in the future.
5/5
FacebookI would highly recommend selling and buying through dale eddison you really do get what you pay for, the best photos, customer service, even the finer details like the paper used and wording. we sold our house within a week for the asking price having been with purple bricks for 2 months only had 4 viewing we had 6 viewing in one week with dale eddison. I wouldn't use anyone else
Thank you for your brilliant feedback
5/5
GoogleExcellent service, as per usual!! - I’ve bought and sold several houses (across a few decades) via the Ilkley office and they’re a pleasure to deal with - I wouldn’t dream of going anywhere else
Hi Paul, Thank you (once again!) for using ourselves as agents. It genuinely means a lot to receive feedback from a client of several decades! Best wishes, Edward
5/5
TrustpilotAbsolutely fantastic
Absolutely fantastic. Rebecca especially went above and beyond . Always there at the end of the phone or an email away. 100% reccomend
Thank you so much for your review Natalie! We’re always happy to help!
5/5
FacebookI just wanted to say a MASSIVE thank you to Jane and Judith at the silsden branch. They made my rental process so pleasant and smooth....and I cannot thank them enough. I collected my keys today and I’m super excited to start a fresh and move in to my new home with my little boy ��
5/5
GoogleI am so impressed with the service my parents received at Dale Eddison. Dawn was so professional and yet so sensitive to my parents' needs and made the whole process less stressful guiding them and advising them every step of the way. Thank you so much Dawn.
5/5
TrustpilotI met Katie who was very professional…
I met Katie who was very professional and helpful.She was very interested to listen to what type of properties or investments I would be interested in so that she could bear in mind for future sales.
Hi Mr Francis thank you very much for my review I really appreciate this!
5/5
TrustpilotHelpful Staff
Had some really positive viewings with Dave Simpson who was really informative and helpful. As first time buyers we really appreciated his personable approach and advice. The properties were great and
Thank you for your review Megan and good luck with your property search.Kind regards,Dave
5/5
GoogleCannot fault the service given to us when selling my parents’ property last summer. Communication was excellent and the level of professionalism and care was exceptional. Every single member of staff that we came into contact with went above and beyond. Wouldn’t hesitate to use again.
Thanks for your review Beth - That's lovely to hear!
5/5
TrustpilotSurprisingly useful & pleasant experience
Kyley Cookson showed us around a beautiful property last weekend. She was punctual, knowledgeable, professional, helpful and - perhaps most importantly - trustworthy and genuine. Thanks!
Thank you very much for your kind words, it was my pleasure and I am so pleased that I made the experience helpful for you!
5/5
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5/5
GoogleFantastic service from all at Dale Eddison in Ilkley who helped sell.our mother's house in Ilkley. From Bill and Phoebe at the outset and Dawn who kept things moving once a sale price had been agreed, the service was fantastic throughout. Thanks again to all concerned.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Mr Kilvington - That really is appreciated. Edward,
5/5
TrustpilotAt the age of 82 and downsizing
At the age of 82 and downsizing from 4 to 2 bedrooms we were apprehensive about a move.But from the moment of Bills first visit and his reassurance and the continuing support and caring from the Ilkley team we knew we had chosen the right estate agent Many many thanks The overriding thing was we were very confident that dale eddison was with us all the way to completion
5/5
TrustpilotHighly recommended 
We are currently buying through Dale Eddison and have found them to be most attentive. Nothing is too much trouble for Katie Smith who always returns our call. Highly recommended.
5/5
TrustpilotDale Edison’s attention to detail
Dale Edison’s attention to detail, consistent & thorough correspondence & level of professionalism did not falter throughout the process of my parent’s move. In this instance, we had particular involvement with Dawn - big shout out & thankyou!
Thank you for sharing your experience with us, we are so glad everything went smoothly with your parent's move!
5/5
GoogleThe sale of Mum’s house took longer than hoped, but during the process the team at Dale Eddison were very helpful, patient and importantly always responded quickly. Keep up the good work and just a special mention for James Landall.
Thank you for taking the time to leave a review Mr Robinson. Best wishes, … More
2/5
TrustpilotTerrible Service
I haven't reviewed till now in case my current sale didn't go through & was maybe forced to use them again
5/5
GoogleWe have just sold our parents' bungalow through the Ilkley branch of Dale Eddison. Everyone we had dealings with was friendly, helpful and considerate. Communication was very good and we were kept informed throughout the process. Thank you.
Thanks again and best wishes, Edward
5/5
TrustpilotKyley dealt with the sale of my parents…
Kyley dealt with the sale of my parents house after the previous sales consultant left the company.She was very professional and kept us informed of the sales process at all times.I think she said we were one of her first sales- I am sure there will be many more in the future!
5/5
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5/5
GoogleAnother successful house sale by the amazing team at Dale Eddisons in Ilkley, they are always professional, friendly and very helpful.
Thank you for your kind review!
5/5
GoogleGreat service from the whole team, from the viewing to completion. Everyone was polite and helpful, and the communication was good.
Thank you very much for leaving such a great review! Best wishes, Edward
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dale Eddison's Ilkley office has 372 reviews across three platforms: 128 on Google, 27 on Facebook (across the whole business), 217 on Trustpilot (across the whole business).
Dale Eddison Ilkley is rated 4.8 out of 5 across all 372 reviews, and 4.9 out of 5 on Google from 128 reviews.
Dale Eddison Ilkley, 15 The Grove, Ilkley, LS29 9LW.
