Trusted Agent profile · Ilkley
★★★★★
372 reviews across 3 platforms
15 The Grove, Ilkley, LS29 9LW
Dale Eddison's office in Ilkley, at 15 The Grove, is rated 4.8 out of 5 across 372 reviews on three platforms, including 128 Google reviews rated 4.9.
128
Reviews on Google
This office
27
Reviews on Facebook
Business-wide
217
Reviews on Trustpilot
Business-wide
Every review we hold for the Ilkley office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Customer Care
I recently sold my property with Dale Eddison. Customer service was excellent, I was kept informed every step of the way by Laura who was very helpful. I wouldn't hesitate to use them again.
Thanks for your review, we're here for you anytime!
5/5
GoogleWe found Dale Eddison very professional, polite and full of great suggestions.We were kept up to date every step of the way.Our sale was very challenging, due to various issues,outside our control, but they were still very thorough. This should be 5 star !
Hello Carole, I'm really grateful that you took the time to leave such a nice review and hope you have had a good start to 2022. All the best, Edward
5/5
GoogleHad a great experience from start to finish with Molly and Edward. They provided support and guidance ensuring we managed to move quickly when it mattered! Always available to answer questions and queries. Totally recommend!
Thanks Georgia! We wish you all the very best in your lovely new home. … More
5/5
FacebookFantastic team in Silsden our house sold in just 2 days!! Very helpful, polite and professional thank you very much Jeremy, Emily and team for helping us sell and buy our new lovely home you have made our family very happy �
5/5
GoogleGreat team at Dale Edison Ilkley. Special thanks to James, Tracy and Margaret for their help. Super friendly and really helpful at all times.
5/5
TrustpilotThe Otley branch were very responsive…
The Otley branch were very responsive and helpful. When the first buyer fell through they already knew someone else who wanted to buy the house. Great local knowledge on similar property prices.
Thank you for sharing your experience with us, we really appreciate your feedback!
1/5
FacebookIf I could give no stars, I would. Disgraceful, unprofessional behaviour and misrepresentation to the vendors by Phoebe meant my 90-year-old mother-in-law’s offer on a property was declined. Total lack of transparency and inept service by Dale Eddison in Ilkley.
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5/5
GoogleMolly was fntastic throughout. This was a difficult transaction, however she remained positive and professional throughout and went above and beyond her call of duty.
5/5
TrustpilotHouse purchase
Bought a bought house through Dale Eddison and it was a very smoth experience.
It's fantastic to hear that your experience with Dale Eddison was smooth! Buying a home can be quite a journey, so having a smooth process is definitely a relief. Here's to many happy years in your new home!
5/5
GoogleI have dealt with quite a few estate agents over the past few years and I can honestly say that Dale Eddison is by far the best. All the staff are friendly, professional and very helpful. At every stage of the buying process they communicated clearly with me and helped progress the purchase with the various parties. Definitely recommend Dale Eddison and would use again. Thanks very much.
5/5
TrustpilotExcellent and friendly service for my…
Excellent and friendly service for my viewing with Kyley
Thank you very much for your review Alison and I do hope you enjoy any future renovations.
5/5
TrustpilotExemplary service
Exemplary service, their ability to close a deal was exceptional, they went above and beyond to help smooth the sale of my house. I cannot recommend them highly enough
This is such a great review, thanks for sharing!
5/5
GoogleA friendly & professional team with excellent communication skills, who engaged with us & who throughout the sale of our property where quickly responsive, & instilled confidence. We have been impressed by the quality of service - thank you.
That really is nice to hear - Thank you for taking the time to provide some feedback on our service. I know Phoebe worked incredibly hard to ensure the sale proceeded smoothly. Thanks again, Edward
5/5
GoogleExcellent customer service, communication is second to none, professional, honest, and friendly. Edward and Phoebe are a real credit to the company. HIGHLY RECOMMEND. I will be using them again to sell my next property.PositiveResponsiveness, Quality, Professionalism
Hi Emma, Thank you for taking the time to leave such a lovely review. We look forward to working with you again in the not too distant future! Edward
5/5
TrustpilotConstant professional support.
Constant care from the partner from initial valuation through to the final point of negotiating the sale with the buyer. Their professional sales staff constantly supporting from both the office and handling the face to face viewings. They always kept in touch reviewing the visits by 'phone and email so i was constantly supported .
5/5
GoogleMy mother recently moved into a retirement property in Ilkely which was marketed through Dale Eddison. From our first viewing, everyone we dealt with was friendly, helpful and professional. After our offer was accepted, James became our main point of contact and he was such a star. Keeping us informed, checking in on our own progress and generally keeping the process smooth and as stressfree as possible. We are very grateful for all their help and reassurance along the way!PositiveResponsiveness, Quality, Professionalism
5/5
FacebookI want to Thank Amanda and all staff at the Skipton office for their brilliant service on selling my property.Professionalism, friendliness, keeping me informed at each step, would definitely use Dale Eddison again. Thank you x ��
5/5
GoogleFive star rating - Ed and Tracy were exceptional when we bought and sold our houses in Ilkley. Can't recommend Dale Eddison highly enoughPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy mother recently moved into a retirement property in Ilkely which was marketed through Dale Eddison. From our first viewing, everyone we dealt with was friendly, helpful and professional. After our offer was accepted, James became our main point of contact and he was such a star. Keeping us informed, checking in on our own progress and generally keeping the process smooth and as stressfree as possible. We are very grateful for all their help and reassurance along the way!
5/5
GoogleHad a very positive experience purchasing a house with Dale Eddison. They kept me informed throughout the process and enabled easy communication with the seller. Thanks to all !
Hello Rebecca, You are very welcome and thank you for taking the time to leave a review! … More
5/5
GoogleI cannot speak highly enough of the whole team at Dale Eddison in Ilkley. Dawn, James and Edward in particular were instrumental in pushing our sale through. They went above and beyond in all aspects. Thank you.
Thank you so much for writing a review Mrs Eversfield. I'm pleased your sale reached a satisfactory conclusion in the end. Everyone at Dale Eddison wishes you all the best with your exciting move! Take care, Edward
5/5
GoogleExcellent experience using Dale Eddison's Ilkley Office for the sale of a family property. Tireless work from Phoebe and Bill ensured the completion of a sale that I'm sure would have collapsed with many agents. Thoroughly recommended.
That's excellent to hear - Thank you very much indeed Edward
5/5
GoogleOur contact, James, was great. Kept us well informed throughout our purchase, always replied to our queries as soon as he could and made our first purchase run as smoothly as possible. Really happy with the service we recieved.PositiveResponsiveness, Quality, Professionalism, Value
Hi Mr Hebbert - It's great to hear James managed your purchase through to a satisfactory conclusion. Everyone at Dale Eddison wishes you the best in your new home! Edward
5/5
GoogleDale Eddison have recently sold a property of mine. The sale went through quickly and smoothly. All the staff are friendly and efficient and Phoebe Selby, who handled the sale, was most definitely `on the ball'.
Hello Anne - Thank you for leaving such a nice review. It was great to see the sale reach a satisfactory conclusion. All the best, Edward
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dale Eddison's Ilkley office has 372 reviews across three platforms: 128 on Google, 27 on Facebook (across the whole business), 217 on Trustpilot (across the whole business).
Dale Eddison Ilkley is rated 4.8 out of 5 across all 372 reviews, and 4.9 out of 5 on Google from 128 reviews.
Dale Eddison Ilkley, 15 The Grove, Ilkley, LS29 9LW.
