Trusted Agent profile · Ilkeston

Renshaw Estates Ilkeston reviews

★★★★★ Excellent

254 reviews across 2 platforms

11 Bath Street, Ilkeston, DE7 8AH

Renshaw Estates's office in Ilkeston, at 11 Bath Street, is rated 4.8 out of 5 across 254 reviews on two platforms, including 238 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

238

Reviews on Google

This office

Facebook logo

4.8 / 5

16

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Renshaw Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ilkeston office, from every platform, shown as written. First names only.

5/5

Google

Absolutely flawless, great bunch of people :-) Very efficient, polite and professional. Big thanks to Sue especially who went above and beyond in this very challenging case to get it over the line X

Chris · 6 June 2022

Agent replied · 6 June 2023

Thanks for the lovely review Chris! It means so much to us 😊 …

5/5

Google

cant speak highly enough, especially Kerstin Brougham who is dealing with the purchase of my property, extremely professional and polite.

Kev · 29 March 2025

5/5

Google

Jordan worked tirelessly to ensure a timely completion for us, especially as it was a difficult sale at times. He was consistently easily contactable and regularly gave us written and verbal updates. We couldn't have gotten through the sale and purchase without him.

Amie · 26 December 2024

Agent replied · 9 January 2025

Thanks for the lovely review Amie and we hope you're both settled in your new home. From all at Renshaw Estates 🏡 …

5/5

Google

Renshaws are without a doubt the most professional & reliable estate agents in Derbyshire! We have recently listed our house for sale with Renshaws & have received regular friendly updates from their negotiators regarding viewings and interest. We received an offer on our property within less than 24 hours of our house being on the market and Renshaws worked around the clock making sure our viewers were in a position to proceed before they viewed. The staff are polite, accommodating and very professional and take the time to listen to you. We can't recommend their services enough.PositiveResponsiveness, Quality, Professionalism, Value

Bethany · 24 August 2022

Agent replied · 31 May 2023

Thanks for the lovely review Beth, your kind feedback has been passed on to the team. Thanks again for choosing us to deal with your property sale. From all at Renshaw Estates

5/5

Google

Contacted Renshaw Estates about a flat, Stevie answered call and straight away recognised me and remembered she has got my details on the system. Shows commitment and that she does have customer at her heart. Arranged a viewing, got email confirming all the details. Met Stevie at the property, lovely and quick service. She stayed on top of everything and kept me updated throughout. I have dealt with quite a few estate agencies and definitely Renshaw Estates with Stevie provided the best service. Thank you!PositiveResponsiveness, Professionalism

Monika · 24 August 2022

Agent replied · 31 May 2023

Hi Monika, thank you for your lovely review and your kind comments have been passed on :) Thanks again, Renshaw Estates

5/5

Google

Was quite a difficult sale all sorts of Land Registry problems, but using recommended solicitors paid off and all was sorted. Had much help and support from Renshaws, and in particular Angela and it really helped. All the staff very understanding and helpful. Thank you

Helen · 7 June 2019

Agent replied · 6 June 2023

Thanks for the great review Helen! Glad we got there in the end and everything completed. All members of the team have been updated on your kind comments. Thanks, The Renshaws Team

5/5

Google

After a very bad experience with another Ilkeston estate agent we moved to Renshaws to sell and the service received has been absolutely fantastic, we have been updated at every stage and sold the property that another estate agent couldn’t sell in less than a week and I genuinely believe this is down to the first class customer service that Renshaws offer specifically from William, Rick and Sue. I am also dealing with Renshaws for a purchase and again you can’t fault the communication and the willingness they have to move things forward and help with advise on the stages even when your not the paying customer! First class service all round, I would highly recommend.

Nikki · 31 May 2022

Agent replied · 31 May 2023

Hi Nikki, thanks for the lovely review! It genuinely means so much to all of the team 😊🏡

5/5

Google

Great, honest agents. I let a property through Renshaws recently and Stevie went the extra mile to answer all my queries throughout the whole process and find me a quality tenant. Definitely recommend:)PositiveResponsiveness, Professionalism

Julie · 24 August 2021

Agent replied · 6 June 2023

Thanks for the great review Julie! It means so much to us all, from all at Renshaw Estates :)

5/5

Google

Renshaw’s have been brilliant from the get go, Kerstin particularly has been fantastic as well as Rick. They have both been so helpful throughout the entire process & are so quick to respond. Couldn’t recommend them enough!

Xena · 4 January 2025

Agent replied · 9 January 2025

Thanks for the lovely review Xena and trusting us with the sale of your lovely home! From all at Renshaw Estates 🏡 …

5/5

Facebook

Thank you Renshaw Estates for selling our house so quickly and making our move possible! A massive thank you to Callum !!! Your help support and guidance was just amazing! You was always at the end of the phone to help me out and offer advise when It became a little stressful and to give me the reassurance that I needed. Thank you to all the team! 🏡

Tracy · 21 February 2021

5/5

Facebook

Brilliant service. So helpful and knowledgeable. Callum has been absolutely brilliant. He’s helped me stay calm and informed through a difficult transaction (not caused by Renshaws). I can’t recommend them enough - just brilliant x

Wendy · 27 March 2021

Agent replied · 23 December 2025

Thank you for the lovely review Wendy. We hope you’re settled in your new home 🏡 ✨

5/5

Google

I have used Renshaws to sell 2 properties in the last year. Everything went very smoothly and I would recommend their services. Thank you very much

Sally · 6 June 2022

Agent replied · 6 June 2023

Thanks for the lovely review Sally, it means so much to us all :) Thanks again for using Renshaw Estates from all of the team!

5/5

Google

Fantastic from start to Finish Nothing was to much trouble, William was extremely Helpful and put our mind at ease every step of the way x

Cara · 6 June 2022

Agent replied · 6 June 2023

Thanks for the great review Cara! From all at Renshaw Estates :)

5/5

Google

I have had such a good experience with Renshaw estates, firstly I was shown around by two lovely chatty ladies that made me feel very comfortable. This is my first time looking for a house so I have been very nervous and have had a lot of questions, William and another lady have been very helpful and reassured that I can ring at any time to ease my mind. Very helpful! Would definitely recommend.

Katie · 31 May 2022

Agent replied · 31 May 2023

Thanks for the lovely review Katie and we’re glad we managed to find your next home ☺️

5/5

Google

Very pleased with the service that Renshaws provide (we are in the process of selling our rental properties and always use them). We find the staff very helpful and friendly, we will continue to use them in the future.

Jayne · 25 September 2024

Agent replied · 25 October 2024

Thanks for the lovely review Jayne, it means so much to us all at Renshaw Estates :)

5/5

Google

Highly recommended! I have used Renshaw’s for a number of years when selling my properties. Rick and the team have always been extremely helpful and nothing is to much trouble. I will definitely use them again.

Rachel · 7 June 2019

Agent replied · 6 June 2023

Thanks for the great review Rachel! We all look forward to helping you again in the future with your property needs. Regards, All of the Renshaw Estates team :)

5/5

Google

Thank you to the team at Renshaw Estates - I highly recommend them. A special thank you to William during my home purchase.

Jane · 6 June 2022

Agent replied · 6 June 2023

Thanks for the lovely review Jane from the whole team ☺️

5/5

Facebook

Great service from the Renshaw Team. Couldn’t thank Callum enough for keeping me in the loop throughout the whole purchasing process & being super responsive to all my questions 👍🏼

Jamie · 1 April 2021

Agent replied · 23 December 2025

Thanks for the great review Jamie! 🏡

5/5

Google

My property has been on the market less than a week, but already Rick has gone above and beyond expectations. Communication is excellent, and I am pleased with both the photos and video tour. Thank you Rick.

Sue · 18 December 2023

5/5

Google

Jordan is working very hard for us on our purchase and sale.......well done...... thank you.

Roo · 26 December 2024

5/5

Google

We have just purchased our first house through Renshaw Estates and can only say they have been fantastic! From the first viewing, to chasing up solicitors for answers, Callum has gone out of his way to make our purchase run as smoothly and as quickly as possible! And if Callum hasn’t been available the team at the office are always friendly and helpful 🙂 Thank you! 🏡PositiveResponsiveness, Professionalism

Kristy · 24 August 2022

Agent replied · 31 May 2023

Thanks for the great review Kristy and we all hope you love your new home! 🙂 …

5/5

Google

Absolutely fantastic. Stevie was very professional and efficient. Can’t thank you enough. Was so quick from viewing to getting the keys also. Will definitely recommendPositiveResponsiveness, Quality, Professionalism

Lauren · 24 August 2021

Agent replied · 6 June 2023

Thank you so much for the great review Lauren! We hope you love your new home from all of the team @renshawestates 😊🏡 …

5/5

Google

5 star service from Renshaw Estates. Stevie made my whole experience with the company a breeze, very efficient and helpful. Would highly recommend to anyone.PositiveResponsiveness, Quality, Professionalism

Lewis · 24 August 2021

Agent replied · 6 June 2023

Thanks for the great review Lewis! It means so much to us all, Renshaw Estates :)

5/5

Google

An excellent, professional and very responsive service, I enquired about the possibility of selling my property on a Thursday with Billie who was very proactive, the property was on the market by Friday, viewings were arranged for Saturday and an offer was on the table by Monday morning. I'm being kept informed every step of the way so far and hopefully this will lead to a hassle free completion which it has been so far.PositiveResponsiveness

Richard · 24 August 2021

Agent replied · 6 June 2023

Thanks for the great review Richard! It's massively appreciated from all of the team :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Renshaw Estates Ilkeston

How many reviews does Renshaw Estates Ilkeston have?

Renshaw Estates's Ilkeston office has 254 reviews across two platforms: 238 on Google, 16 on Facebook.

What is Renshaw Estates Ilkeston's rating?

Renshaw Estates Ilkeston is rated 4.8 out of 5 across all 254 reviews, and 4.8 out of 5 on Google from 238 reviews.

Has Renshaw Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Renshaw Estates, Ilkeston won Trusted Agent.

Where is Renshaw Estates's Ilkeston office?

Renshaw Estates Ilkeston, 11 Bath Street, Ilkeston, DE7 8AH.

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