Renshaw Estates Ilkeston reviews

★★★★★ 5/5

Google

This is the second time I have used Renshaw's in the last 5 years. On both occasions they have been absolutely 1st class. From financial services to mortgage advice, to sales and properties, the whole team has been superb. These are local people with expertise in a range of areas and coupled with a friendly and professional approach have helped make selling and buying homes less stressful. I would like to thank the whole team once again for the help and support you have given as this is very much appreciated.

Martin · 31 May 2020

★★★★★ 5/5

Google

I'm just starting to look for a property and Callum was very helpful and understanding of the position I am in with my current home. Very helpful and accommodating too!

Julie · 6 June 2020

★★★★★ 5/5

Google

I was very pleased with the service I received from Renshaw Estates, they were very helpful and friendly from the first day when I enquired in the shop to the day of completion. I have been kept informed at all the stages of the sale and the staff are all very knowledgeable about the procedure of selling all types of property. I would recommend Renshaw Estates for house sales to all my friends and colleagues, they were excellent.

Steve · 31 May 2020

★★★★★ 5/5

Google

Amazing team! Will, Rick and Jen were so helpful and friendly. Would definitely use them again. Highly recommend :)

Jorden · 6 June 2022

★★★★★ 1/5

Google

Booked viewing for property really interested in Estate agent would not do a quick viewing 6 day wait Day before viewing phone cancelling Offer had been excepted Never even got to view

Gail · 18 October 2024

★★★★★ 5/5

Google

Renshaw Estates is the 3rd agency I've been with and by far the best one, they have never let me down since day one and always got stuff sorted out with the landlord soon as, Stevie at Renshaw has been nothing but amazing when it comes to dealing with the landlord and helping to sort things out, would highly recommend to anyone looking to go through a agency.PositiveResponsiveness, Quality, Professionalism, Value

Josh · 24 August 2021

★★★★★ 1/5

Google

NOT the best agents NOT very proffessional and honest in dealing with buyers I viewed one of the properties advertised for £170,000 and gave the offer for same amount It was advertised exactly for the same amount not for guide price or offers over I kept ringing them for three days and got answer wendor hasn't made a decision Once they gave me a call and asked what is my best offer and I asked them well it's advertised for £170000 and I am ready to pay it As agents they didn't gave me information that they are looking for offers over that The advertisement was changed offers over on the final day and I wasn't aware of this So I didn't get the property At the end of the day it's not about not getting offer accepted or anything It's about being honest in dealing with buyers So I would say be sure to ask them what they r expecting if u want to do business with them

Sreekala · 7 June 2018

★★★★★ 1/5

Google

i would say very very bad agents to deal with. Absolutely they are unprofessional and greedy. They dont have any formal way. I actually looked for an offer for a property put up by Renshaw agents for a 3 bed semi detach property which was for 170000 on 7th saturday october 2017. I booked viewing and saw the property at 11.15 and gave full asking price as an offer to make sure i get that property. Normally all other agents cancel rest of appointments and talk to seller and make it a deal. But Renshaw said we will get to know about it only on Monday. we call them on monday at 12 , they said 3pm. then at half past 2 we got a call from them saying is this your best and final offer, my wife asked what you mean by it, we didnt bargain and gave exact asking price. Then they told it will be finalised tuesday 2pm. We saw tuesday morning they changed the advert given in website to over 170000 offers, which is not an honest way to do. Tuesday my wife again contacted them to know whats happening. adked does it have any over offer, they said we cant reveal. Thats alright. But my problem is how can i make sure i get that property bcoz i could have given more. But i dont know what the seller wants. i cant simply say 200000 for it. there should be a asking price. Then renshaw call my wife and said they gave it to higher offer. In between we saw their reviews in website. then i saw its a usual practice of them. My wife told it was infair and unprofessional and its a very bad experience. we lost our 3 days simply because of their unprofessional ways. I think they wanted to make us take their mortgage advice also. For that i think they would have gave it to a customer who would have agreed for that as well. I am really feeling bad. I also had another experience before this, where i gave an offer of 180000 for a property of 190000. They havent done anything on it. okay we didnt give full price, so we cant make regrets. But for this time i gave exact asking price, without any bargain, still they play their tricks. oh God hole this review will save other buyers who try to get a property through renshaw. Anyway let God forgive their bad way of dealing customers.

Dinesh · 7 June 2018

★★★★★ 1/5

Google

*AVOID AT ALL COST* Where do i start. First of all, the house hadn't been inspected properly for my move in and problems were still around 4 months after moving in regardless of how many letters and phone calls. I had a moving in party and I got a letter THE NEXT DAY telling me to keep it down but THIS WAS ONE NIGHT. where were my letter about the house? everyone seemed to be out of office all the time and i got no call backs with anything concrete to go on so i kept calling every week. I complained about the doors the most and EVENTUALLY somebody came and they told me it was nothing. (turns out my doors were NEVER locked properly so ALL MY POSSESSIONS COULD HAVE BEEN STOLEN, thank god they didn't ((human rights violation)) Even after all that and more I gave everything the benefit of the doubt until the alarm in the house went off for 48/72 hours, which i had to stay awake for and keep reconnecting and disconnecting it because no one in the office could do anything about it. This company actually made me mentally unwell. This isn't a joke, They are sneaky, greedy and unprofessional.

JoeyXeno · 25 August 2017

★★★★★ 1/5

Google

*AVOID AT ALL COST* Where do i start. First of all, the house hadn't been inspected properly for my move in and problems were still around 4 months after moving in regardless of how many letters and phone calls. I had a moving in party and I got a letter THE NEXT DAY telling me to keep it down but THIS WAS ONE NIGHT. where were my letter about the house? everyone seemed to be out of office all the time and i got no call backs with anything concrete to go on so i kept calling every week. I complained about the doors the most and EVENTUALLY somebody came and they told me it was nothing. (turns out my doors were NEVER locked properly so ALL MY POSSESSIONS COULD HAVE BEEN STOLEN, thank god they didn't ((human rights violation)) Even after all that and more I gave everything the benefit of the doubt until the alarm in the house went off for 48/72 hours, which i had to stay awake for and keep reconnecting and disconnecting it because no one in the office could do anything about it. This company actually made me mentally unwell. This isn't a joke, They are sneaky, greedy and unprofessional.

Joseph · 7 June 2017

★★★★★ 5/5

Google

After being on the market with another agent fir 4 months we switched the Renshaw Estates. They had out property on the market quickly and we received a full asking price offer within 4 days. Great service.

Matt · 24 June 2024

★★★★★ 5/5

Google

My property is SSTC just two weeks after it was first advertised. I would recommend this Estate Agent for the friendly and efficient manner in which they dealt with this sale. Looking forward to Completion Day

Kathryn · 24 June 2024

★★★★★ 5/5

Google

Amazing service. Very helpful and efficient. William Evans has been outstanding and comes highly recommended.

Karen · 6 June 2022

★★★★★ 5/5

Google

William was helpful and knowledgeable.

Peter · 2 June 2023

★★★★★ 5/5

Google

Definitely one of the better estate agents out there. I've just finished a tenancy through then having been in the house for 3 1/2 years and didn't have any complaints with their service during that time. On leaving the property, which I ensured was left in a good condition, I was refunding my full deposit. A particular mention to Stevie for always being understanding, quick to respond and just being generally friendly.

Tom · 6 June 2020

★★★★★ 5/5

Google

Lydia Jordan helped with my inquiries in such a professional way! Pleased with the customer experience I had with the lovely girl and made me feel comfortable to ring anytime I have a problem.

Summer · 24 June 2024

★★★★★ 5/5

Google

House went on the market very quickly. Staff were always helpful and friendly.

Linda · 6 June 2022

★★★★★ 5/5

Google

The people at renshaw are very helpful and will help and advise you all the way they will dp everything they can to help you. I would 100% recommend then

Mandy · 22 August 2024

★★★★★ 5/5

Google

Great service, jess was a massive help

Alfie · 9 April 2026

★★★★★ 5/5

Google

I recently purchased a property through Renshaw Estates that progressed with no problems at all. I also sold one through them in 2016, and they secured a buyer swiftly at a great price... again, all went perfectly! I notice the negative reviews are from offerers that didn’t get the properties, and 2 from the same couple... perhaps the owners don’t have the same negative thoughts if they’re receiving ££££ above what they expected??

R · 7 June 2018

★★★★★ 5/5

Google

The whole team at Renshaw's are brilliant. This is the second time we have used them for selling and I wouldn’t use anyone else! Good sound advice throughout!

Jamie · 16 August 2024

★★★★★ 5/5

Google

I am buying my first property with Renshaw EStates, and I have been dealing with William and Lydia, they are extremely friendly and professional to talk to and I have no doubt that they both will make my experience as easy and stress free as possible, thanks guys ! 😀 …

Lucy · 2 December 2022

★★★★★ 5/5

Google

Very fast to visit our property and get on the rental market the same day with great wire up and review. Highly recommend

Mark · 2 August 2024

★★★★★ 5/5

Google

After consistently chasing up a previous agency for answers to my questions Lydia answered my questions with confidence and will be recommending in the future.

Matthew · 24 June 2024