Every review we hold for the Ilkeston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently bought a house as first time buyer and I was really nervous and I had lots of questions about everything as this was new to me. William was really supportive and helped me throughout the process and he was very patient too.I’ve interacted a few times with the rest of the team and all of them were really helpful and supportive.I would definitely recommend😊
Marina · 5 July 2022
Agent replied · 31 May 2023
Thanks for the lovely review Marina and we all hope you love your new home from all at Renshaw Estates :)
★★★★★ 5/5
FacebookI cannot praise Renshaws enough! I initially came to them in 2017 and Chris Goring sorted me out a great Mortgage deal and was fantastic from start to finish - friendly, professional and made buying my first home an absolute dream! Recently I have started to let my property - and cannot thank Stevie enough for her help - being a first-time landlord I've had a fair few questions (some probably quite silly!) but she has taken the time to answer them all and has been so approachable, helpful and friendly throughout. I would recommend Renshaw Estates to anyone - thanks again! ☺️
Laura · 26 February 2019
Agent replied · 23 May 2026
Thanks Laura Alice Sloman appreciate your feedback 😁
★★★★★ 5/5
GoogleLovely people Jess has helped me so much and made the move feel easy. Would highly recommend
Abbie · 11 July 2026
Agent replied · 11 October 2026
Thanks for the lovely review Abbie!
★★★★★ 5/5
GoogleVery friendly staff. Lovely sellers.
Brad · 27 September 2026
Agent replied · 11 October 2026
Thanks for the great review Brad and for trusting us with your property sale. We wish you all the best in your new home from all at Renshaw Estates 🏡 …
★★★★★ 1/5
GoogleSo me and my partner contacted this company for mortgage advise. Went to the appointment gave all our details etc. First they tried us with halifax which was declined. Was then told to sign up for free credit report which I did and gave my login details so it could be accessed by the advisor. That was the last we heard from them! I emailed the advisor asking if any news and no reply. There not out to help you at all. Basically because I had not great credit history they didn't want to know. They may come back with some apology reply to this post but don't be fooled they don't really want to help you!! I've took my own steps in improving my credit and won't be using this company again!
Andrew · 7 June 2018
Agent replied · 6 June 2023
Hi Andrew, we note the points in your review, however when we are faced with a client with "not a great credit history" it is not always possible to help attain a mortgage given the circumstances.
You took advantage of a free consultation, followed our guidance, got your credit report and as you state are addressing the issues found on your file. All this will put you in a better position for getting a mortgage in the future.
With poor credit "time is a great healer" so unfortunately there is no more we could have done for you at this moment in time and we believed you understood this.
For anyone else reading this, in order to avoid disappointment, the lesson to be learned is having a clean credit history/file is vitally important when trying to obtain mortgage finance.
Regards,
Renshaw Wealth
★★★★★ 5/5
GoogleThis Estate Agent is brilliant. Rick and his team do an amazing job on helping me a purchase, sell and rent many properties from start to finish. The process gets completed very quickly and everything is well managed. They are all very professional and I would highly recommend Renshaws. Looking forward to doing more business with them!
Thank you all!PositiveResponsiveness, Quality, Professionalism, Value
Danny · 24 August 2022
Agent replied · 31 May 2023
Thanks for the great review Danny and we also look forward to many more years of working together on your properties :)
★★★★★ 5/5
GoogleLovely staff , very helpful
Courteney · 20 September 2026
Agent replied · 11 October 2026
Thanks for the lovely review Couteney :)
★★★★★ 5/5
GoogleWe had a great experience with Renshaws. In particular, Jordan was incredibly helpful during the sale of our house and was always (helpfully) badgering the solicitors so make sure everything was completed swiftly.
Annie · 25 August 2024
Agent replied · 29 August 2024
Thanks for the great review Annie. It's much appreciated by the whole team at Renshaw Estates :)
★★★★★ 5/5
GoogleWe’ve had the best experience with Renshaws. They outlined each step of the buying and selling process in an easy to understand way, their communication has been outstanding, and they sold our house within two weeks! We can’t say how much we’ve appreciated their help and support through this stressful-enough process. We’ve felt supported, updated and prioritised the whole time we’ve worked with them, and are so excited for our next chapter, which is all thanks to them!
Emma · 11 October 2024
Agent replied · 9 December 2024
Thanks for the great review Emma and we look forward to completion day for you both 😊 From all at Renshaw Estates 🏡 …
★★★★★ 5/5
GoogleProfessional and friendly. Great service.
Neil · 11 September 2026
Agent replied · 11 October 2026
Thanks for the lovely review Neil from all of the team at Renshaw Estates
★★★★★ 5/5
GoogleOur experience with Renshaw has been amazing so far. We’re at the very start of our process but everyone has been super friendly and communication is brilliant. Highly recommend!
Rosie · 24 March 2026
Agent replied · 14 April 2026
Thanks for the lovely review Rosie from all at Renshaw Estates ☺️
★★★★★ 5/5
GoogleRenshaws were always there to help us with anything. Their staff were friendly and made sure anything was reported to our landlord straightaway.
Tracey · 11 December 2025
★★★★★ 5/5
GoogleAfter constantly having to chase a previous agent for updates I decided to leave them & give a smaller company a try.
When buying and selling properties you need assurance that someone is there for you & has all the answers ready.
Renshaw Estates have shown expertise, professionalism and all in a friendly manner. Nothing has been any trouble and I haven’t had to chase once! In fact, they were so on the ball that it was refreshing that my property sold with minimum effort on my part!
You'll get a full service without any hidden extras.
I just wish I'd contacted Renshaw Estates first.
Wayne · 24 June 2024
Agent replied · 1 January 2024
Thanks for the great review Wayne and we're glad you're finding our service beyond what you expected :)
★★★★★ 5/5
GoogleRicky and his team did an amazing job with the sale of our property, taking away all of the stress. We would highly recommend Renshaws to anyone that is looking to sell.
James · 24 June 2024
Agent replied · 23 August 2024
Thanks for the great review James and hope you're loving the new home :)
★★★★★ 5/5
GoogleI have been in the process of purchasing my first property for close to a year, and in this time I have dealt with a number of estate agents. Renshaw Estates have been by far the best in terms of professionalism, service and lead times. I have liaised mostly with Lydia who has been an absolute pleasure to work with from viewing the property to now; nearing completion. I would highly recommend Renshaw and their dedicated team to anyone looking to purchase a property in the area.
Mitch · 24 June 2024
Agent replied · 23 August 2024
Thanks for the great 5* review Mitch from all at Renshaw Estates
★★★★★ 5/5
GoogleJess was my agent and she was absolutely amazing! Great contact and kept me up to date with everything going on!
Heather · 11 December 2025
★★★★★ 5/5
GoogleIn the process of selling our first house and purchasing another. Rick carried out our valuation and took all the photos of our property, and Billie has been our contact at the agents. Very fast at responding to queries and keeping you in the loop. So far stress free so thankyou!
Would highly recommend to all family and friends ! 🙂PositiveResponsiveness, Quality, Professionalism, Value
Georgina · 24 August 2021
Agent replied · 31 May 2023
Thanks for the great review Georgina and glad we got you sold within a few days :) From all of the team at Renshaw Estates
★★★★★ 5/5
GoogleBrilliant service from all of the team.
Photos were outstanding 100% better than previous agent .Very supportive great communication .
Jordan definitely went the extra mile.
Highly recommended
Karen · 21 August 2024
Agent replied · 23 August 2024
Thanks for the amazing review Karen and we're so happy we got your beautiful home sold for you :) We hope all goes well with the plans on your next home from all at Renshaw Estates
★★★★★ 5/5
GoogleAmazing customer service and the team was a great help in selling my property. Very thorough and was always there when I needed help.
Alison · 24 March 2026
Agent replied · 14 April 2026
Thanks for the great review Alison from all at Renshaw Estates 😊 …
★★★★★ 5/5
GoogleA big thanks to Jordan for helping me purchase the house great work pal great team 👏 …
Nino · 7 January 2025
Agent replied · 9 January 2025
Thanks for the lovely review Nino! All the best from all at Renshaw Estates 🏡 …
★★★★★ 5/5
GoogleExcellent and prompt service
Chris · 11 August 2026
Agent replied · 11 October 2026
Thanks for the lovely review Chris and trusting us with your property. From all at Renshaw Estates
★★★★★ 5/5
GoogleAmazing service, quick turn around. Will always recommend
Pop · 11 July 2026
Agent replied · 11 October 2026
Thanks for the great review and trusting us with your sale 🏡 …
★★★★★ 5/5
GoogleAdele, Kristen and the team really helped and supported. Any move is difficult but this one seemed particularly challenging, the team liaised with me at every point and supported and listened throughout. They were always helpful, particularly Adele. Thank you
Margaret · 29 April 2025
★★★★★ 5/5
GoogleCalled in yesterday to drop keys off. What a warm, lovely atmosphere! Katie in particular was really helpful and friendly.
Mark · 7 April 2026
Agent replied · 14 April 2026
Lovely review thank you Mark!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
