Every review we hold for the Ilkeston office, from every platform, shown as written. First names only.
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5/5
GoogleThank you so much Renshaws! Everyone is so lovely, Aimee dealt without our purchase and couldnβt have asked for anyone better for our first home! Thank you π β¦
Lily Β· 14 March 2026
Agent replied Β· 14 April 2026
Thanks for the great review Lily, from all at Renshaw Estates π β¦
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5/5
GoogleI rang Renshaws about renting in the area as i'm looking to relocate for work. Katie was most helpful and gave me some information about the rentals available.
Mags Β· 14 March 2026
Agent replied Β· 14 April 2026
Thanks for the amazing review Mags π‘ β¦
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5/5
GoogleRecently tried to sell our house through Renshaws after seeing a house we really wanted, they really understood our need to sell fast and went above and beyond to get our house on the market within a few hours, unfortunately things didnβt go our way with regards to the new house and we had to take the house off the market, Renshaws were very understanding off our situation and took our house of the market with no issues. If the time comes to sell our house again I will definitely be using Renshaws, Rick, Lydia and the team were fantastic
Ste Β· 24 June 2024
Agent replied Β· 23 August 2024
Thanks for the great review Ste and you know where we are if you decide to move again in the future :) From all at Renshaw Estates
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5/5
GoogleAimee was amazing! She helped with keeping me up to date on what was happening in the chain. Prompt, professional and I would highly recommend.
Rachael Β· 14 March 2026
Agent replied Β· 14 April 2026
Thanks for the lovely review Rachael π₯³π‘ β¦
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5/5
GoogleJordan French is possibly one of the nicest guy I've ever had the privilege of dealing with in a professional way. His high enthusiasm, his keeness to get things resolved and just generally a really happy chap. Was a honour of having someone like him dealing with our house move. Forever grateful. Wishing him many more success stories! Maybe catch a pint or two together personally! Take care Jordan all the best.
Joe Porter
Joe Β· 19 August 2024
Agent replied Β· 23 August 2024
Thanks for the amazing review Joe! We wish you many happy memories in your new stunning home!
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5/5
GoogleJordan French is the estate agent in Ilkeston that has been handling the progress of my house purchase, he took over from another estate agent who left and has only been with the company a short time. The purchase hit a problem, he dealt with it professionally and quickly. I felt that he was very passionate of my situation on my behalf. He is very personable and I would recommend him any day of the week
Helen Β· 24 June 2024
Agent replied Β· 23 August 2024
Thanks for the great review Helen and we're glad we managed to get you moved in to your lovely new home :) From all at Renshaw Estates
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5/5
GoogleKatie is an absolute diamond, very polite and professional. Real asset to the company, wouldnt be the same without her!
Brandon Β· 14 March 2026
Agent replied Β· 14 April 2026
Thanks for the great review Brandon!
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5/5
GoogleKatie was a great help dealing with all my questions in a very professional manner.highly recommended
Lee Β· 7 April 2026
Agent replied Β· 14 April 2026
Thanks for the great review Lee from all of the team ππ» β¦
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5/5
GoogleI have been renting with Renshaw for over 3 years and have had the best experience. If I have had any issues, they have been sorted promptly and to a very high standard. I have dealt mostly with Jess who is always professional, keeps me updated on everything I need to know and nothing is too much trouble for her. I would highly recommend Renshaw Estates.
Charlotte Β· 14 March 2026
Agent replied Β· 14 April 2026
Thanks for the lovely review Charlotte, from all at Renshaw Estates π β¦
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5/5
GoogleKatie was super helpful and friendly! Walked me through all the best options for me and explained everything!
Ellie Β· 14 March 2026
Agent replied Β· 14 April 2026
Thanks for the lovely review Ellie, from all at Renshaw Estates π₯³ β¦
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4/5
GoogleA big thank you to Jordan who supported me through a very stressful house purchase!
If it wasnβt for him chasing everyone up Iβm sure I wouldnβt have been in for Christmas but I am and I absolutely love my new home.
Thanks Jordan and the team at Renshaws, wishing you all a very magical and peaceful Christmas.
Sarah Β· 24 December 2024
Agent replied Β· 25 December 2024
Thanks for the amazing review Sarah! We're all glad to hear you're settled in your beautiful home. Have a great Christmas and New Year from all at Renshaw Estates π
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5/5
GoogleKatie was very friendly and her rental knowledge is great!! Would recommend!
Jess Β· 14 March 2026
Agent replied Β· 14 April 2026
Thanks for the amazing review Jess π₯³π‘ β¦
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5/5
GoogleKatie was lovely and friendly and answered all my questions too
Kathryn Β· 14 March 2026
Agent replied Β· 14 April 2026
Thanks for the great review Kathryn from all of the Renshaw Estates teamπ₯³π‘ β¦
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5/5
GoogleKatie is lovely and very helpful. Defo 5 stars
John Β· 14 March 2026
Agent replied Β· 14 April 2026
Thanks for the review John!
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5/5
GoogleWas a excellent experience selling my property through renshaws estates, Jordan and the team did brilliant, the house was on the market for 1 day and we had 2 offers, sold on the second day at a agreed price, can't thank them enough for all the work behind the scenes on making the sale possible thanks again Mr slaney.
John Β· 22 August 2024
Agent replied Β· 23 August 2024
Thanks for the great review John and we're glad you're happy with the speed and service provided. All the best from all at Renshaw Estates
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5/5
GoogleAs a first time buyers, I would highly recommend Renshaws Estate , I still remember I took nearly 20 viewings, and suppose to be accepted an offer from one of the seller, but as there is a very bad experience with another Ilkeston estate agent, I 've turn down the offer with no reason, and the agency just keep ignore me ,never reply email and return call, I nearly give up to buy a house until I meet Renshaws, the viewing is so smooth, and William is always nice with him smile, he preform a professional, knowledgeable, and helpful at all time, he update me regularly, and makes me feel more relax as I have no ideal what should I to do next, and William explained me with so much patient, from start to end, I have nothing worry as I know William is reliable, and even the date of collecting the key, Renshaws sent me a little gift, its surprieds me, last , please keep on to provide the best services to customer.
Zatti Β· 1 April 2023
Agent replied Β· 31 May 2023
Thank you for your lovely review and kind words Zatti. It means so much to all of the team :) We wish you all the best in your new home from all at Renshaw Estates
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5/5
GoogleRecently sold my home with Renshaws. Would definitely recommend them to anybody thinking of selling. Rick was great from the start when he came out to do the initial valuation - very informative as well as friendly. Was very happy with the quality of the photos taken and the speed at which the house went up on the market. Renshaws also really helped me when it came to finding the best/most-suited buyer. Will, Sue and the rest of the in-house team were also excellent throughout the process. Overall, the sale and completion process was much quicker than I originally anticipated. Thanks again.
Kyle Β· 31 May 2022
Agent replied Β· 31 May 2023
Thanks for the great review Kyle! The whole team are glad you managed to secure your new home, from all at Renshaws π β¦
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5/5
GoogleI bought a house with this agency. Thanks to them, the entire process went very smoothly. Kerstin ,thank you for your patience and for answering my many questions so patiently. This woman truly deserves all the best.β€οΈI'm glad I could meet you.π β¦
Agata Β· 17 March 2026
Agent replied Β· 14 April 2026
Thanks for the great review Agata. We wish you all the best in your home from all at Renshaw Estates π‘ β¦
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5/5
GoogleJust about to complete buying my first house and really canβt praise Renshaws enough for their help!
Chris the mortgage advisor went above and beyond to help me get a mortgage by myself. He kept in contact regularly with updates and was really friendly and helpful throughout.
Callum was also a great help throughout the whole process and reassured me when the hurdles of owning my own property seemed to be never ending!
They were all extremely professional and did everything they could to make the process run as smooth as possible.
Will definitely use them again when Iβm ready for the next move!PositiveResponsiveness, Quality, Professionalism, Value
Kym Β· 24 August 2021
Agent replied Β· 31 May 2023
Thanks for the great review Kym! It's been a pleasure dealing with you and we hope you enjoy your new home. From all at Renshaw Estates :)
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5/5
GoogleIβve just completed a purchase of a property through Renshaw Estates. Throughout the entire process they have been on-the-ball and doing everything they can to make the process as simple and fast as possible. Cannot fault them at all. Massive thanks to Callum for dealing with our purchase, the completion pack with all the lovely goodies in was a nice touch as well. Thank you so much to everybody at Renshaw Estates, Couldnβt be happier in our new home, fully recommended!!
Ben Β· 31 May 2021
Agent replied Β· 31 May 2023
Thanks for the great review Ben! We're all glad you enjoyed your moving in goodies :)
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5/5
GoogleCalled Renshaw estates as looking for something really specific and I cannot be happier. Was helped by a really friendly member of staff called Lydia who did her very best to help me find my dream property. And I did!! Thank you Lydia and Renshaw estates
Kirstee Β· 24 June 2024
Agent replied Β· 23 August 2024
Thanks for the great review Kirstee from all at Renshaw Estates :)
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5/5
GoogleMy partner and I recently bought a house through Renshaw Estates, we had brilliant communication from all of the team throughout the whole process. Lydia was particularly helpful and always went out of her way to assist us with any queries. We would definitely use Renshaw Estates again.
Megan Β· 25 April 2024
Agent replied Β· 23 August 2024
Hi Megan, thanks for the great review and we wish you all the best in your beautiful new home! From all at Renshaw Estates :)
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5/5
GoogleI recently went through the process of seeking valuations from several estates agents in Ilkeston regarding the sale of my property.
I have nothing but praise for Renshaws.
Rick (who came to value the property). When he came, he'd done his homework on my property and was extremely knowledgeable. He viewed the property and it was clear that he was very keen to market it. He was able to articulate clearly the current market, and the chances of properties selling.
His valuation was realistic, and he was optimistic that it would probably sell for higher too. He was able to reference recent sales too, to back it up.
Some of his competitors suggested marketing the property for Β£35k higher which was never going to be achievable.
The whole experience with Renshaws has been a pleasurable one. Great communications throughout and very competitive commissions.
In the end, I decided not to sell my property, but had I done so, Renshaws would have definitely been my choice. They were head and shoulders above everyone else.PositiveResponsiveness, Professionalism, Value
Andy Β· 24 August 2020
Agent replied Β· 6 June 2023
Thanks for the great review Andy and you know where we are if you look to sell your beautiful home in the future! Thanks again from all of the Renshaw Estates team :)
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5/5
GoogleI bought a house in Ilkeston almost two years ago through Renshaws and then rented it out through them. They found tenants within a few days and when those tenants sadly left recently they again found suitable tenants within a week.
Throughout the entire buying and rental process everyone I had contact with at Renshaws was friendly yet professional and always followed through on what they said they were going to do. I simply cannot fault their service.
I would have to single out Stevie, who always responds quickly to any query with her trademark cheerfulness and keenness. As a new landlord and also at a geographical distance she has certainly taken the potential stress out of the situation.
Ilkeston should be proud to have Renshaws as a shining example of a profession which is too easily maligned
Sarah Β· 6 June 2020
Agent replied Β· 6 June 2023
Thanks for the great review Sarah! Your glowing comments have been passed on to the whole team, especially Stevie :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.