Trusted Agent profile · Ilford, Essex
Verified
★★★★★
303 reviews across 1 platform
837-839 High Road, Goodmayes, Ilford, Essex, IG3 8TG
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Ilford, Essex, at 837-839 High Road, is rated 4.5 out of 5 across 303 reviews on 1 platform, including 303 Google reviews rated 4.5.
Every review we hold for the Ilford office, from every platform, shown as written. First names only.
5/5
GoogleJust a quick thank you to all at Bairstow Eves in Barkingside for their professionalism in dealing with a somewhat complicated sale and with particular thanks to Zaheda Begum for her ongoing persistence, handling and patience throughout to completion Adrian
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have worked with Julia Osborne and her team since 2017; this is my second 5 star review. Julia excelled on her work with me to secure tenants in 2017 and again surpassed expectations on my recent assignment of new tenants in November 2019. Great communication and consistency of approach delivered. Julia, James and Zaheda were great to work with. Thank you.
Thank you for taking the time to leave us your fantastic comments. I am really pleased that you have had yet another positive experience! I will make sure the local team are made aware of your 5* review! Best wishes, Amy.
1/5
GoogleBairstow Eves(barkingside) - I would say not the right place to approach to buy your dream home. First they will ask to see their mortgage advisor Emma, who is pathetic. they said she will call me on a particular day and she did call- guess what after 7 days of the appointment. Luckily i didn't choose her as the fee she quoted for her service was more for her service. Don't choose her even if she offers free service. Somehow they showed a property and i liked and made a offer through Kimberley(who is not at the branch now). She declaimed the offer and asked 20K more than my offer price. so i didn't get that house. recently i saw in land registry that house was sold for 5k less than what i asked for. Kimberley clearly played here. I dont trust them anymore.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleSuper smooth process and great customer service. Karun Singh and his team helped me enormously in finding a flat to rent that meets my requirements in such a short amount of time, especially in the current competitive housing market. Thank you!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleZaheda was very helpful with my stressful sale and did her very best to help get contracts exchanged which happened today - so pleased
Hi Ann Brown, thank you for sharing your positive experience with Zaheda. We are delighted to hear that she was able to assist you with your sale and achieve a successful outcome. If you have any further feedback or questions, please feel free to reach out.
5/5
GoogleClare, Simone, David, Nikki and the team were great throughout. They gave me regular progress updates and were easily contactable when I needed them. I went with them originally as it was a name I knew and they didn’t fail me. I can highly recommend them and if I ever move again (and I hope not to) I know where to go.
Hello Nicola, Thank you for the wonderful 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Clare, Simone, David, Nikki and the team at Bairstow Eves, Barkingside.
5/5
GoogleKris is a lettings superstar! Not only was he very helpful and easy to communicate with on every step of the process, but he was very knowledgeable and knew EXACTLY what I wanted then went and found it for me! I cannot recommend Bairstow Eves enough! Thank you so much Kris don't leave lettings I may need you in the future! :)
Hi Stefan, Thank you for taking the time to leave this review. I am very happy to see that the service provided by Kris was up to the excellent standards that we expect all our customers to receive. He will be thrilled with this feedback! Many thanks again. Kind regards, Regan.
5/5
GoogleExemplary service again. For the second Time in two years David Dukelow and his team have made what can be a stressful experience selling a property an enjoyable one. It has been great working with people who communicate openly and are committed to taking the strain out of a process and who care about delivering value for a quality and truly cost effective result.
Hello Roger, Thank you for the wonderful 5 star review. It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by David and the team at Bairstow Eves, Barkingside. Kind regards
5/5
GoogleThank you Amy Burrows and Zaheda Begum for the professional service provided for the purchase of a property in the area. You will always get a prompt reply from both Amy and Zaheda.
Thanks Paul for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you very much to Karun and Harry they are fantastic estate agents and very consistent with the things they do very much appreciated for moving us into our new home.
Thank you for your kind words! We're so glad Karun and Harry were able to make your home buying process smooth and enjoyable. Congratulations on your new home! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI am very pleased with the customer service by staff from this branch. A special mention to Imogen and Razi. Imogen a lovely friendly bubbly girl who I found to be very helpful in helping us find a family home. Both Imogen and Razi have been great. Thank you to both of you. 5 stars.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleAbsolutely great service by Miss Mahnoor. I have rented a flat in Barkingside through Bairstoweves and honestly I can not even fault them at once the flat is of very good quality and a reasonable price thanks to Bairstoweves. However, the service by Miss Mahnoor was top I would definitely recommend to everyone. Thanks Mahnoor
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
5/5
GoogleThank you very much to Harry and Karun for making the move in process smooth and simple would definitely recommend these guys to anyone who is looking for a rental property or even renting their property.
Thank you for your kind words, we are so happy to hear that Harry and Karun were able to provide a smooth and simple move-in process. We truly appreciate your recommendation and look forward to continuing to provide top-notch service to all … More
1/5
GoogleAt first .. had a good feeling, now I’m happy I’ve read the reviews also. I wanted to purchase my first house after speaking with the mortgage advisor had completely different advice then my previous advisor (it’s my first purchase so was looking around) realised I was single and it weren’t in my budget customer service went completely out the window, I would have better luck looking up north - his words. I had two different routes I was deciding to go down but barely let me finish talking & wanted to wrap the meeting up. The company has a brash attitude. Purchasing a home is a huge commitment if you don’t have customer service it’s not a sector you should be in.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleMy experience buying from Bairstow Eves has been brilliant. As a first time buyer, buying a house is a stressful and scary process, however both Imogen & Lauraine were there to answer every question we had and really held our hands throughout the whole process! Great communication and fantastic service!PositiveResponsiveness
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBairstow eves barkingside definitely an excilant estate agent.especially thanks to HARRY and KARUN they help me a lot to find my house..❤️ 🛑HIGHLY RECOMMEND..🛑
Thank you so much for your kind words! We are thrilled to hear that Harry and Karun provided excellent service in finding your dream home. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleResponse from the agency is very good , and they were taking a quick actions accordingly
Thank you for your kind words! We pride ourselves on providing excellent service and taking quick action to meet our customers' needs. Your satisfaction is our top priority! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI had an outstanding experience working with Jeremy and the entire team specially Zaheda and Amy.From the very first day to the final completion of our home purchase, their professionalism, transparency, and dedication were evident every …
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally straight forward and helpful team, I have let in the past with many other agencies and by far Harry and Karun have understood my needs best. Couldn’t recommend them two enough if you’re looking for a house/flat to rent. …
Many thanks Denis for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleBairstow Eves have provided a great service! Thank you Julie and Kris and Syed for your excellent communication and hard work. They kept us informed and updated throughout the transition with great advice and support. Not only are all the staff at Barkingside helpful (Simone) but have wonderful customer service. Thank you.
Hi Afshan Thank you for taking the time to leave this review. I will make sure this gets fed back to the team as it sounds like they have earned those 5 stars! Kind regards, Chris
5/5
GoogleVery helpful staff. 5 stars to Harry for being very supportive doing the viewing and application process. Would highly recommend.
We're thrilled to hear about your positive experience with our staff, especially Harry! He takes great pride in providing excellent service to our customers. Thank you for the kind words and recommendation! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAmazing experience, highly professional and will always try their best to help you with whatever you require- communication was always great- fast replies and always kept us updated throughout the process, especially Imogen who was so lovely! Would highly recommend! Thanks again to all the team!
Thank you for your wonderful recommendation and 5* review! Best wishes, Lucy Customer Relations
5/5
GoogleBairstow Eves Barkingside team were extremely professional, courteous, reliable and efficient. It was a true pleasure working with the team, especially Simone Tennant and David Dukelow. Out of all the agents we dealt with (almost all in the region) Bairstow Eves were by far the best. Keep up the great work!
Thank you Sana for taking the time to write this fantastic 5 star review for the Simone, David and the whole team at Bairstow Eves in Barkingside! It is always wonderful to hear that we are the best agents for you! Kind regards, Maryjane.
5/5
Googleharry turner and karun were absolute stars when helping me through the process and making sure they streamline everything to ensure a smooth transition into the property, should you ever need an outstanding agent i would highly recommend …
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bairstow Eves's Ilford office has 303 reviews across 1 platform: 303 on Google.
Bairstow Eves Ilford is rated 4.5 out of 5 across all 303 reviews, and 4.5 out of 5 on Google from 303 reviews.
Bairstow Eves Ilford, 837-839 High Road, Goodmayes, Ilford, Essex, IG3 8TG.
