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Bairstow Eves reviews

4.5

★★★★★ Excellent

303 reviews across 1 platform

837-839 High Road, Goodmayes, Ilford IG3 8TG

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Bairstow Eves's Ilford office at 837-839 High Road is rated 4.5 out of 5 across 303 reviews on 1 platform, including 303 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

303

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ilford office, from every platform, shown as written. First names only.

5/5

Google

I am so happy with all of the staff, they were fantastic with everything they did regarding my sale and they were very helpful I couldn’t have done this with out them, I am very grateful for them all especially Kimberly, she was so fantastic and Lorraine and filiz, I am so happy I can not explain, 😊 so if you want to sale your property I highly recommend them, Bairstow eves is the best, Thankyou to everyone from there.😊xxxxxxxx

Mukaddes · 31 July 2019

Agent replied

Thank you Mukaddes for your glowing 5* review of our Bairstow Eves team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.

5/5

Google

There simply aren't enough words to thank Kris and his team for their incredible help and support throughout the whole process of finding my own place to call home! Being someone who was completely foreign to the UK housing system, it was comforting to know that I was dealing with welcoming, competent and trustworthy people who were always looking out for my best interest and not just trying to play the real estate game. Even with all the little hiccups that I came across, Kris was always there trying his very best to work it out as quickly, professionally and efficiently as possible. From the very start, he knew exactly what I wanted and did everything he could to make it happen. On the very rare occasion that Kris wasn't available (the communication is phenomenal), Julia was always up to date with everything and willing to help in any way she could. They make a fantastic team and I am so glad that I decided to do business with them and Bairstow Eves Barkingside; I cannot recommend them enough! In the end, everything worked out perfectly and it's all thanks to Kris and his team. I would never have been able to do it without them! Thank you, thank you, thank you! :)

Vanessa · 29 July 2019

Agent replied

Hi Vanessa, thank you for taking the time to leave your excellent 5 star review of the service you received from Bairstow Eves in Barkingside. It is fantastic to read that Kris and the team helped and supported you so much throughout the process and always kept you updated. Thanks for the recommendation also and I will ensure that the team receive your kind words. All the very best in your new home. Kind regards, Emma.

5/5

Google

A massive thanks to Julia Osborne who was my lead contact at Bairstow Eves, Barkingside and her colleague Kris who were exemplary in the service they delivered. The process of finding a tenant for my property was handled expertly with the process being smooth and hassle free. They both went the extra mile, communicating promptly with me and were always happy to chat through any questions, advising and supporting as necessary. I would definitely recommend Julia and Kris for their excellent customer service skills; very professional, personable and knowledgeable.

X · 29 July 2019

Agent replied

Good afternoon, Thank you for taking the time to leave us this excellent review, it is great to see that Julia and the team at Bairstow Eves were once again able to deliver their proven 5* service and provide you with an excellent hassle free experience. Many thanks again, Regan.

5/5

Google

We sold our house with BE and I have worked with Simone Tennant - we have received an excellent service. Simone is connected, speedy, professional - fabulous estate agent. One thing stood out particularly - communication - we have agreed upfront what is the best way to communicate as I, too, have a demanding and busy job. Simone used a mixture of calls, texts, emails and kept us informed every step of the way. She discretely checked that all was in place for exchange and kept all parties in the loop. I would recommend Simone and BE most highly and when I ever sell or buy again, they will be my first port of call.

Marianna · 29 July 2019

Agent replied

Thanks Marianna for the wonderful 5 star review and recommendation. It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Simone and the team at Bairstow Eves in Barkingside. Best wishes, Sarah.

1/5

Google

I found a property and had put down an offer initially with Bairstow Eves, the offer fell through nevertheless I hanged on to countrywide mortgages after they kept on insisting to go with them and I was assured that I would get a loan of £180,000. So Larry Adeosun first tried to get me a mortgage with Barclays of 143,000 I was shocked as a first-time buyer I was living in a nightmare nevertheless he reassured me and my partner and told us we should let him try again with Halifax this time we were shown that we would get £173,970 and we paid for the surveys (£430) which were conducted but we had no response. So now we were really worried as the property agents were quite keen on completing the sale, after emailing him he called me to tell me that the mortgage offer had been declined, and he could not tell me why because of ‘compliance’ reasons. So I had to call the bank directly and again they told me that because I went through the broker only the broker can tell me what happened and why in detail but simply on their notes it was because of ‘Fraud’ to this point I was really upset and angry as to what fraud I felt like a criminal, I called them again and persisted on knowing why and then I was told it just because of not receiving an employer letter which I knew nothing about if he asked I would have provided it. I asked them whether I could get a refund on the £430 that I paid and how I was sold the £500 cash back feature with it they then told me that if you’re mortgage broker knew that it had been declined why then did he let them surveyor’s come and do a survey and that he should’ve called up and cancelled but the fact that someone had gone out it was now non-refundable. So I first paid £175 to get the mortgage application started then I paid £210 for a Barclays Valuation, I then paid £430 for a Halifax valuation on a declined application!! Larry told me and my partner that he use to work with Barclays but it’s only been 3months at that time that he’d been working with countrywide mortgages and he liked it because he was better paid. Larry to my understanding is not experienced enough in working with mortgages he wasted a lot of time even though I provided him with all paperwork most of the times he was very hard to get hold of and I always had to leave messages. Furthermore, Larry was getting married so I believe he let his personal life get in the way of his work life which costed me that extra £430. I don’t believe that this is fair on me and my partner we worked so hard for this and weren’t to concerned about the time it took as long as the mortgage was completed.

Zenab · 14 July 2019

Agent replied

I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to discuss the issues you have raised, please email me at review@countrywide.co.uk Kind regards, Tracey.

5/5

Google

I would highly recommend using this agent, Outstanding customer service all the way through. Thank you to the team at Barkingside Branch. I would like to especially thank Lauraine and Kimberly for being supportive and understanding throughout this process. Without their intervention and professionalism I wouldn’t be in my new home. We are truly grateful and keep up the amazing work. Abdul and TanzinaPositiveResponsiveness, Quality, Professionalism, Value

Tanzina · 18 June 2022

Agent replied · 17 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Recently used this agency to find our new home. Many thanks to Harry and Karun. Very helpful and straightforward. …

Oleksandr · 13 April 2025

Agent replied · 18 March 2025

Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

1/5

Google

I am absolutely disgusted by the fact i was not informed that there was a bidding war on a property yesterday (22/05/17) even though i left a message no one returned my call nor did they rang me to inform that this was the case. Its a shame how you put your trust in people and in return get treated poorly. I even spoke to David (branch manager) on Thursday last week informing me about my intentions of the property yet i was ignored! I was willing to put down a counter offer as i wanted to surprise my wife for her next birthday so i was willing to purchase this property but found out that it was sold without informing me of the situation. What a Shame really, you really cant trust anyone in today society now!

Ahsan · 14 July 2017

Agent replied

Hello Ahsan, I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk

5/5

Google

Karun and Harry have both been amazing estate agents who has always dealt with my queries and issues with 100% customer service satisfaction I could not recommend a better agent than Karun and Harry. Thank you for all your help and support.

Kulvinder · 13 December 2025

Agent replied · 13 April 2026

Thank you so much for your kind words! It is our pleasure to provide top-notch customer service and we are glad to hear that Karun and Harry have exceeded your expectations. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Recently sold property through Bairstow Eves Barkingside branch, Met Chris Rowling first as he visited property and guided the process for sale, Amy dealt with sales and Zaheda looked after the smooth process of all legal work up to the end process, I am very pleased with all their professionalism and support, you can easily get contacted with just phone call away and prompt response with any query. I am well happy, I have chosen Bairstow eve Estate agent out of many on high street. Thanks a lot the whole Team of Barkingside Branch.

Nipam · 2 September 2024

Agent replied · 25 September 2024

Thank you for your thoughtful 5* review Nipam! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Recently sold property through Bairstow Eves Barkingside branch, Met Chris Rowling first as he visited property and guided the process for sale, Amy dealt with sales and Zaheda looked after the smooth process of all legal work up to the end process, I am very pleased with all their professionalism and support, you can easily get contacted with just phone call away and prompt response with any query. I am well happy, I have chosen Bairstow eve Estate agent out of many on high street. Thanks a lot the whole Team of Barkingside Branch.

Nipam · 28 August 2024

Agent replied · 31 August 2024

Thank you for your thoughtful 5* review Nipam! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Zaheda was exceptionally helpful throughout the entire process, ensuring that everything ran smoothly and making the experience of purchasing far easier for us.

Rimsha · 6 January 2025

Agent replied · 18 December 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Rimsha! Kind regards, Lucy, Customer Relations.

5/5

Google

My agent was Karun Singh. His service was top notch from beginning till end. He managed everything professionally and never made any false promises. Everything he said was done and done very smoothly.

Zohaib · 13 February 2026

Agent replied · 13 April 2026

I am thrilled to hear that Karun Singh provided you with top-notch service from start to finish! Our goal is to always deliver on our promises and ensure a smooth experience for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Zaheda was amazing she really helped me with every step of the way in my property purchase without her it would have been difficult. Her communication was amazing always taking my calls and updating me. Zaheda made the experience very easy and cant thank her enough.

Imran · 7 October 2023

Agent replied · 28 October 2023

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

I bought a house through Bairstow Eves. They were true professionals and are passionate about connecting buyers and sellers for the right house. Bakingside manager Kimberley Money was instrumental in making sure things moved at a fast pace and liaised effectively with different stakeholders in the chain. She is a passionate and energetic person who cares about her clients and the outcomes for them. It was a pleasure working with her. Many thanks

Mohavishna · 29 July 2019

Agent replied

Thank you for taking the time to leave us with your fantastic 5* review of our professional and passionate team. I will ensure the team receive your kind words. Best wishes, Emma.

5/5

Google

Karun & Harry were amazing throughout the entire process. I can’t recommend the team enough!

Ashok · 16 March 2025

Agent replied · 19 March 2025

Hello Ashok, Thank you for your wonderful 5* review! We're thrilled to hear that Karun and Harry provided amazing service throughout your experience with us. Your recommendation means a lot to our team. Best regards, Lucy, Customer Relations Team

4/5

Google

Julia and Kris was great helping us finding me tenants within few weeks for my flat. They're organised and friendly. They delivered every bit of what they promised on day one of our interaction. She understood our specific requirements and apprehensions. I would highly recommend them and the estate agent, was great pleasure doing business with them and would use then again in the pass. No one would go wrong with them.

Rupa · 29 July 2019

Agent replied

Hi Rupa, thanks so much for this brilliant review of Bairstow Eves! We love hearing about positive feedback and are so pleased to hear that you found Julia and Kris to be so helpful. Thank you for letting us know what a fantastic experience you had! Kind regards, Sara

5/5

Google

Had a great experience with Bairstoweves. Karun and Harry was very professional and helpful.

Sibel · 16 March 2025

Agent replied · 18 March 2025

Thank you for taking the time to leave us this tremendous 5* review Sibel. Kind regards, Lucy, Customer Relations.

5/5

Google

My experience as a landlord using Bairstow Eves Barkingside for a fully managed letting service - has been 5*! Julia has been very detail oriented, communicative, positive and made the whole experience of using a letting agent as smooth as possible. They are not cheap but you can't be in this business if you want to provide a proper management service. I would thoroughly recommend this branch.

Rahul · 24 February 2020

Agent replied

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).

4/5

Google

Thank you to Jeremy and Zaheda (Barkingside Branch) for progressing the sale of my late Mum's retirement flat. It has been a long process but thanks to their persistence and regular contact with the buyer we have now sold the property. Thank you again!

Jo · 16 July 2023

Agent replied · 30 July 2023

Thank you for the fantastic review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

From initial meeting with Chris Rawlings, he was professional and knowledgeable regarding property in the local area and the best way to market the house. I would definitely recommend Chris and Bairstow Eves Barkingside.

H · 7 March 2024

Agent replied · 5 June 2024

Thank you H Lawrence for taking the time to leave us your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently moved into my new home, and I have to say, KARUN AND HARRY has been Very professional and I had such a refreshing experience. From start to handling over the keys the process was handled with clarity, kindness, and genuine care. …

Taljeet · 13 August 2025

Agent replied · 12 September 2025

Thank you for the heartfelt review! We strive to make every customer experience as smooth and personal as possible. We are thrilled to hear that we exceeded your expectations and helped make your move-in process a positive one. It was a … More

5/5

Google

From start to finish I have received great service from Bairstow Eves Barkingside. I called them to book an appointment to value 2 properties and they got back to me within 3 days, for appointments for both properties at convenient times. On the day of the appointment the manager Chris exceeded expectations. He was professional and provided great insight to my properties. He suggested combining the appointments so that a second appointment was not needed and he even shuttled me between the two, and dropped me back home to make things even easier for me. Overall 5/5 stars. Many thanks for such a great service!

Akua · 24 January 2024

Agent replied · 31 December 2023

Hello Akua, Wonderful to read your kind review and thank you for your 5*!

5/5

Google

Just a quick thank you to all at Bairstow Eves in Barkingside for their professionalism in dealing with a somewhat complicated sale and with particular thanks to Zaheda Begum for her ongoing persistence, handling and patience throughout to completion Adrian

Adrian · 13 July 2023

Agent replied · 30 July 2023

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

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Questions about Bairstow Eves

How many reviews does Bairstow Eves have?

Bairstow Eves's Ilford office has 303 reviews across 1 platform: 303 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bairstow Eves's rating?

Bairstow Eves is rated 4.5 out of 5 across all 303 reviews, and 4.5 out of 5 on Google from 303 reviews, checked 9 October 2026.

Where is Bairstow Eves's Ilford office?

Bairstow Eves, 837-839 High Road, Goodmayes, Ilford IG3 8TG.

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