Bairstow Eves Ilford reviews

★★★★★ 5/5

Google

Just wanted to express myself that Bairstow Eves, Barkingside team is best in client service. Especially Kimberly Money, she has been very professional through out and open to discuss any queries related to the purchase, and resolving the issues/blockers etc. I haven't seen or experienced such a superior service and help thus far & she has been the star! I have involved her in a matter which was really super urgent from my perspective. She collaborated with various stakeholders including Solicitor and came up with the timely response / answer. Great example of superior client service, dedication and timely help. To be honest, I am really proud that I am engaging with a company and person, who are very professional and client centric. I would definitely recommend to any of my friends and family members. I am really happy with the outcome so far, and looking forward to complete the process soon. Thank you again for the wonderful experience.

Kiran · 30 July 2022

★★★★★ 5/5

Google

I found Bairstoweve Barkingside very professional and customer focus. Staff are proactive and hold your hand all through the process. I want to mention Zaheda who has been a rock during my purchase of the house. She proactively followed up all queries with vendor and sent prompts to solicitors to complete the sale without any administrative delays. Thank you Zaheda for your help. I also want to mention that Kimberly who us the branch lead will help you as much she can in her capacity. Absolute gem.

Amit · 30 July 2022

★★★★★ 5/5

Google

The process was very smooth, including the referencing. I had a viewing with Harry, who was friendly, cooperative, and always available to answer my calls and provide any information I needed. We also interacted with Mr. Karun Singh, who was very nice and funny. I strongly recommend Bairstow Eves

Sumaya · 13 February 2026

★★★★★ 5/5

Google

They were all very nice. Nothing i asked was refused. They helped me all through with the selling and purchase. I am quite old. They treated me with the upmost respect Jeremy had my back all through. He made me smile when I was down. Whenever I said i can't do it he would say I will be there.

Susan · 13 November 2025

★★★★★ 5/5

Google

Just sold a family property and used BA before and found them very well organised and on the ball as to the market. Got the estimated price as had plenty of interest. Took a bit longer to get to completion. Had a problem with the alarm but no complaint even though was taking them away from other usual work. In particular thanks to Amy Burrows, Feliz Zekki & Zeheda Begum.

Peter · 2 March 2023

★★★★★ 5/5

Google

Thank you Amy Burrows and Zaheda Begum for you help and guidance. You both have made this process a lot easier. You guys have given me a lot of support through this whole process and I am very grateful for your time. You both have given me first class service. If I decide to buy another house I will be sure to come back to you guys again.

Simon · 1 April 2023

★★★★★ 5/5

Google

I bought my first property with the help of Annika and Zaheda ! Both were absolutely amazing with assisting in this purchase. Zaheda checked in regularly with me and was a lot of help in guiding me with decision when it came to purchasing my first home. We were able to complete in 2 months which was so helpful as I was on a strict time constraint. I can’t recommend this team enough !

Kiran · 30 July 2022

★★★★★ 5/5

Google

A very big thanks to Jeremy, Zaheda, Haydon and the entire team at Bairstow Eves, Barkingside for there services. They were very professional, helpful and polite. Thank you Bairstow Eves Well Done!

Bhrat · 14 February 2025

★★★★★ 5/5

Google

Just wanted to thank Karun for helping me find and move into my new property thank you.

Francisca · 8 August 2025

★★★★★ 5/5

Google

I am extremely happy with the service provided by Mahnoor at Bairstoweves in Barkingside, so many agents turned their backs on me because I am a single parent who is on housing benefits. Mahnoor went way and beyond to accommodate for my requirements, I am so grateful to have been left in the hands of such a kind and honest person. She is an asset to the team and would definitely recommend to reach out to Mahnoor if you want the best property for your family. Thank you so much Mahnoor!

Aksa · 13 July 2021

★★★★★ 5/5

Google

I want to say a huge huge hugeeee thank you to Filiz in the Sales Team, quite simply she has made our dreams come true and that is not an understatement. Its so rare to come across someone these days particularly in property sales that actually cares about your needs and Filiz is not one of them. She saw how much this purchase meant to me and my mum and how much it would change our lives. She was incredible from beginning to end. She supported us above and beyond and for that I will always be grateful :) The house is absolutely stunning and in a lovely area i still have to pinch myself from time to time as it still has not sunk in. From the moment we saw the house we fell in love and knew we wanted this as a home and Filiz made that happen for us, just need for the wife to arrive now and help decorate haha. Thank you so much Filiz, all the best :) ParminderPositiveResponsiveness, Quality, Professionalism, Value

King · 13 July 2021

★★★★★ 1/5

Google

After Claiming to their headoffice, they are useless they advised just becase now the fake google review its been removed there is no evidence that it was done after I sent them proof of my screenshot and screen recordings. This will be escalted further someone is going to pay. _______________________________ If you're trying to rent from then please run away. Dont believe in the good reviews as they are all fake. Bairsstow eve have left a review in my name which is fraud and fake I am shocked. After my bad experience, I thought let me warn people by leaving a review then I see a review in my name already written. They have mentioned that I have rented a property of them. They never gave the property to me. After being dragged around for weeks, I chased these guys up on daily basis 10 calls just to get to them once. Lack of staff on letting side is not even a word. One employee is the manager and employee and everyday she is on annual leave. No words to describe these guys. I mean why are you guys writing a review in my name. I have reported your fraud and will take further action. Mahnoor is apparently the manager but she is always on annual leave, she made 2 appointments with me and cancelled out last minute and messed my entire day twice. I had no requested from landlord they told me call bairstow eve in hainault just to get Robert to tell me landlord says no because I have played them around. After seeing a fake review written in my name it makes sense these guys a fraud. Also if you are trying to rent from them good luck as one part timer is the employee they have thought her to lie and say I was on annual leave. This is a joke I have income higher than they requested, homelet said your reference went through, I am also a landlord which puts me in the experience how but these guys are. I feel sorry for the landlords with them. ps. since I clock on this fraud by their lettings staff (Mahnoor) she has stopped receiving all these excellent review strange huh, this is due to she stopped fake reviews.NegativeResponsiveness, Quality, Professionalism, Value

Alan · 13 July 2021

★★★★★ 5/5

Google

Bairstow eves in Barkingside is absolutely fabulous store and the manager is a lovely girl called Mahnoor. She is very professional person who cant do enough to make sure your move is as comfortable as possible. From the moment I made the enquiry about renting until I moved in she was on hand every step of the way. She dealt with all my queries efficiently with empathy,understanding and nothing was too much. She always answered my queries once I messaged her at 9 in the evening she still took time out to answer my query, that's what i call customer services and dedication. Now that i am a tenant i feel assured if i have any problems they will be dealt with at first instance possible and to my satisfaction. Barkingside Bairstow is an excellent estate agents that i would happily recommend to family and friends.

Elena · 16 November 2020

★★★★★ 5/5

Google

I rang Bairstow eves to ask for information on a 2 bedroom maisonette and I had come across a lovely speaking woman by the name ofMahnoor who was the manager. Her customer service was so extravagant ! I myself have never spoke to someone as polite as Mahnoor in 42 years of my life; Mahnoor was very professional and answered all of my questions about the maisonette without any hesitation. Furthermore, she had even gave me her business number and said to me if I have any more enquires or need help finding any properties that to just give her a call which is very kind hearted of her. I normally do not leave reviews but this woman deserves more than a review. I had also spoke to one of my friend who has been through Bairstow Eves and I was speaking to him about how good the customer service is and as soon as I spoke about customer service he straight away mentioned this lovely woman’s name. I am not the only one who thinks great of Mahnoor. Honestly Mahnoor is an ASSET to this company. I will recommend Bairstow Eves to all of my friends and family and to make sure they ask for Mahnoor Thank you for your outstanding service Bairstow Eves especially Mahnoor

Ibrahim · 9 November 2020

★★★★★ 2/5

Google

LANDLORD REVIEW - FULLY MANAGED LETTINGS SERVICE UPDATED REVIEW (6 months into the tenancy, July-2020): Getting things done through them and communicating with the tenant has been a right pain. They also over-charged me multiple times (corrected once I brought it to their attention). The only thing they did well during Covid was collecting their 20%+ cut of the rent. That happened every month, on time without fail. And all I'm talking about is standard routine stuff. God only knows how they would handle it if something actually went wrong! They are still (July-end) using Covid as an excuse to refuse to do any house inspections that are included with the package. Also upped the rent protection insurance by 40% with just 4 days notice! It's a stonking 3.86% now, almost £800 a year! Initial review (Jan 2020): My experience as a landlord using Bairstow Eves Barkingside for a fully managed letting service - has been 5*! Julia has been very detail oriented, communicative, positive and made the whole experience of using a letting agent as smooth as possible. They are not cheap but you can't be in this business if you want to provide a proper management service. I would thoroughly recommend this branch.

Rahul · 30 July 2020

★★★★★ 1/5

Google

I’ve rented a property from them in Hainault 87 Laing close The landlord Name is Neil, I’ve had issues with central heating and the property not being safe enough because of people breaking in as the front door was weak I’ve told Julia osbourne the manager in that branch and they did not really help me at all all they ever said is we will chase the landlord up that’s about it but they didn’t tell me my rights and who I else could complain to take action as the landlord only cared about his pockets and not the safety of the tenants so be aware if your thinking of looking to rent a property from this branch you’ll have headache getting help from these lot.

FiveZero · 21 June 2020

★★★★★ 3/5

Google

Julia and her letting team are amazing, I had few tenants notice period and they found tenants for me straight away. Julia and her team had found me 2 great tenants and wouldn't go with anyone else. However, the sales team is different story hence why I given it 3 stars. I was planning my sell my flat and had few issues. One after that viewed to flat to get quotation I had to chase them few times send me an email. The reason why I decided to go with Bairstow Eves is because letting team are great. After they advertise property there was few communication issue between staff and tenets where tenants wasn't given 24 hours notice when people are coming to view the property. After 4 weeks I didn't receive call or an email on update of property and what is plan of action next. It's always me contacting them or going to their office. A month ago, I went there to collect to keys to flat because I decided not to sell they given me wrong keys and Sales team was rude stating that right key that they given me. I think I know what my flat keys look like.

Jagdeep · 6 June 2020

★★★★★ 5/5

Google

I used Bairstow Eves to sell a property in Barkingside. I have to say I can only give the team at Barkingside top marks for their care, attitude and professionalism. An absolute delight to start off with Steve Nichols who got the ball rolling with the sale and then on to his team at the Barkingside office and my interaction with Zaheda Begum an absolute delight to correspond with along with her counter parts for this sale. A great big Thanks TO ALL OF YOU...you made this sale glide by. Gratitude & Thanks from Russell Shaw.

Russell · 7 December 2024

★★★★★ 5/5

Google

I just wanted to say a massive thank you to Zaheda for her amazing and attentive service provided for me and my family in the purchase of my new home. She always kept me informed and was brilliant at sorting out any of my queries!

Saleha · 6 May 2024

★★★★★ 5/5

Google

My experience with Bairstow Eves Lettings in Barkingside was nothing short of exceptional, thanks to the outstanding service provided by Karun, Harry, and Mark. From the moment I engaged with them, it was evident that they were seasoned professionals who took pride in their work. Throughout the entire process, they exhibited a level of professionalism and expertise that set them apart. Karun, Harry, and Mark were not only knowledgeable about the market and the intricacies of letting, but they also demonstrated a genuine commitment to ensuring a positive experience for their clients. One aspect that truly stood out was their proactive approach to communication. They kept me informed every step of the way, addressing any concerns promptly and thoroughly. This level of transparency instilled confidence and made the entire process smooth and stress-free. Moreover, their attention to detail was impeccable. They took the time to understand my specific needs and preferences, ensuring that they found the right tenants for my property for me. Their personalized approach made me feel valued as a client and underscored their dedication to delivering results. In addition to their professionalism, Karun, Harry, and Mark were also incredibly personable and approachable. They fostered a supportive and collaborative environment, where I felt comfortable asking questions and expressing any concerns. Their friendly demeanour and willingness to go above and beyond truly made them a pleasure to work with. Overall, I can not speak highly enough of Karun, Harry, and Mark at Bairstow Eves Lettings Barkingside. They exemplify the epitome of excellent customer service and are a true asset to the Bairstow Eves group. If you're in need of letting services, look no further, you won't find a more dedicated and capable team.

Vishal · 7 March 2024

★★★★★ 5/5

Google

It is always fraught selling houses and moving, The team were great, Zaheda kept me in the loop through all the tribulations and we finally made it

Ian · 5 February 2025

★★★★★ 5/5

Google

I was very nervous when i approached Bairstow Eves about selling my 2 bed apartment on the telephone. I was going thru a messy separation at the time and Baylie one of the telephone assistants i got talking to made it so easy for me whilst pointing me in the right direction which was so helpful for me. Baylie made it such an easy first point of contsct with Bairstow and Eves.PositiveResponsiveness, Quality, Professionalism

Walter · 13 July 2021

★★★★★ 5/5

Google

Thank you Karun and Harry for a Quick 24hr turnaround.

Petruta · 13 August 2025

★★★★★ 4/5

Google

They were ok at all stages of our application,however I have a complaint about they DEAL with the landlord's.I will explain:My case was a very precise one from start to finish.Thanks to Zahida and Julia for their efforts that I hadn't to stay in a hotel for a few nights because the landlord said that the property was going to be ready by a certain date and in fact was nowhere near.I,on the other hand I was completely convinced that the day and hour to get into the property was right(the one agreed) except that it wasn't. So ......I was at one step to be homeless because of bad coordination therefore my advice is that the agency's generally should put some strict rules and conditions to landlord's in the same way as future tenants have to obey when they want a property.In other words if you agree to a time and date then stick with that and don't mess around but if any of sides do mess around most logical would be to pay for it.We are a working couple and therefore our time for anything badly planed is not there.ALL IN ALL TOTALLY RECOMMENDED PS.Remember what was my big problem so no one else fall into the same stress!

Cristian · 31 July 2019