Trusted Agent profile · Hyde Park

Benham and Reeves Hyde Park reviews

4.6

★★★★★ Excellent

471 reviews across 2 platforms

32A Sussex Place, Hyde Park, W2 2TH

Part of Benham and Reeves, see every office.

Benham and Reeves's office in Hyde Park, at 32A Sussex Place, is rated 4.6 out of 5 across 471 reviews on two platforms, including 92 Google reviews rated 4.8.

4.8 / 5

Reviews on Google

This office

379

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hyde Park office, from every platform, shown as written. First names only.

5/5

Trustpilot

Compliment to Kayleigh Weston

I would like to send a compliment to Kayleigh Weston of Benham & Reeves, for her professionalism and dedication to providing timely response, and actions, from the moment when she took over as the main point of contact for our account.

A · 3 June 2024

Agent replied · 25 October 2024

Hi, thank you for sharing a five star rating here, we are very appreciative of your kind feedback and Kayleigh is pleased to hear you are benefiting from her property management specialism and very happy with the service. Thanks for your continued custom with Benham and Reeves.- David M, B&R

5/5

Trustpilot

Excellent service

Benham & Reeves has been doing an excellent service in managing our properties for almost a decade.They are very professional in their approach and till date we have been having a pleasant experience.Kudos to them.

GIRIS · 12 September 2024

Agent replied · 25 October 2024

Hi GIRIS, we are very appreciative of your custom and for sharing your kind feedback and five star rating here. Thank you for trusting us as your professional London Estate Agent. We value your trust in us.- Ruth, B&R

5/5

Trustpilot

N & T Grossi, Benham& Reeves, Beaufort Park

25 Nov 23: just sold my flat in Beaufort Park. Live overseas. Nick & Thomas Grossi (and staff in office) did a superb job of getting it sold. Kept me in the loop, rapid response to queries, liaised with my solicitor and purchasers solicitor at all times. Faultless. Highly recommended

Ian · 25 November 2023

Agent replied · 23 February 2024

Hi Ian, we're pleased to hear you've found the property sales service from Nick and Tom "faultless". This is great to hear and makes us feel very satisfied knowing we are hitting our own high standards. We appreciate your custom.- Emily, B&R

5/5

Trustpilot

property manager Kayleigh

My property manager Kayleigh at Beaufort park is very professional and extremely helpful. I had a few annoyances at my flat when first moving in - she handled everything swiftly and kept me in the loop at all times. Her communication skills are fantastic. Very happy to have her as my property manager.

Sammy · 22 August 2023

Agent replied · 23 February 2024

Hi Sammy, thanks very much for sharing a five star rating here for the property management service you have received from Kayleigh, we appreciate it.- Emily, B&R

5/5

Trustpilot

This is the best agent in the area

This is the best agent in the area. We have been landlords here for 10 years. They really take care about getting you high quality tenants not just anyone to get it rented quickly. Invaluable quality.

Olga · 7 August 2024

Agent replied · 25 October 2024

Hi Olga, we are really pleased to hear that as a long-term landlord with Benham and Reeves, you continue to receive a great service from our lettings and management teams. We will work hard to ensure that we continue to attract the best quality tenants for you. Thank you for your custom.- Emily, B&R

5/5

Trustpilot

Dinesh was really helpful and the…

Dinesh was really helpful and the communication was great throughout the entire process.

KG · 12 November 2022

Agent replied · 23 February 2024

Thank you very much for your five star rating. We're pleased to hear that you've had a great service experience from Dinesh in our SE London sales team. - Emily, B&R

5/5

Trustpilot

Smooth process

Jomar is pretty nice.And he got Smooth process; good service; high efficiency

Haojin · 17 November 2022

Agent replied · 23 February 2024

Hi Haojin, thank you for telling us you've had such a great lettings experience with us, Jomar and our Canary Wharf branch are very pleased to hear this. Thank you for the five star rating too, it's appreciated.- Emily, B&R

5/5

Trustpilot

Moving out

Kayleigh Weston (MARLA) and Raj were helpful for arranging my checkout.

Rainbow · 21 December 2022

Agent replied · 23 February 2024

Thanks very much for sharing a five star rating here, Kayleigh in our property management team is very pleased to hear you've had a good service experience with us, this is encouraging feedback.- Emily, B&R

5/5

Trustpilot

My experience with Benham & Reeves in…

My experience with Benham & Reeves in both renting and purchasing a property is superb. The agents are very helpful, professional and responsive giving useful advice fit for our needs and follow up our requests promptly. Highly recommended.

May · 31 May 2024

Agent replied · 25 October 2024

Thank you May, it's great to hear are met your service expectations and were able assist you with buying and letting a property. We are glad you have benefited from our expertise. Thanks for sharing a five star rating here, we appreciate your custom.- Ruth, B&R

5/5

Google

Di Gong is very experienced and professional

Mohd · 25 February 2023

Agent replied · 25 February 2024

Thank you Mohd, Di appreciates your kind feedback and five star rating. We're very pleased to hear you've found the lettings service professional throughout too, this is great to see. - Emily, B&R

5/5

Trustpilot

Bravo Abbas - and Thank You!

This rating relates to my experience and cooperation with Mr. Abbas Efir. Abbas takes care of my property issues as if they were his own. He proactively spots and resolves problems. His knowledge is thorough and help - invaluable. Thank you!

Olga · 13 February 2024

Agent replied · 23 February 2024

Thank you Olga, we are very appreciative of you recognising Abbas for his property management skills and knowledge. We know how important this is for landlords and tenants and are glad you are benefiting from his invaluable help. Thank you for your continued custom.- Emily, B&R

5/5

Trustpilot

"Thank you, Manager Claire De Vantier."

Thank you very much to my property manager, Claire De Vantier, for her thorough and professional assistance in handling my security deposit refund. I am very satisfied. Due to my limited English proficiency, I couldn't respond to her emails promptly, which caused inconvenience. Please accept my apologies.

Consumer · 25 September 2023

Agent replied · 23 February 2024

Thank you for this lovely feedback regarding the service you've had from Claire in our property management team. We are glad everything is working well for you and we value your trust in our abilities as your agent.- Emily, B&R

5/5

Trustpilot

Chris is very great!

Chris is very knowledgeable, helpful and really knows his stuff! Wouldn't hesitate to recommend to anyone.

HFW · 13 December 2021

Agent replied · 23 February 2024

Thanks very much for your service review, Chris was very pleased to hear you have benefitted from his 20+ years of property sales expertise. He is the 'go-to' for many of our Hampstead and Highgate clients so its great to know you have found his knowledge so helpful too. - Emily, B&R

5/5

Trustpilot

Dele Lawal from B & R has served with a…

Dele Lawal from B & R has served with a very professional service with the old tenant moving out and the new tenant moving in on the same day. This has given me very deep impression.

Jun · 5 May 2024

Agent replied · 25 October 2024

Hi Jun, so glad you have benefited from our good tenancy turn around which Dele has overseen for you. We are glad our lettings systems are working well for you and appreciate you leaving a five star rating here, thank you.-Ruth, B&R

5/5

Trustpilot

Francesca Sapiano did a terrible job as…

Francesca Sapiano did a terrible job as a property manager. If you are going to deal with Benham and Reeves just make sure Francesca isn’t your property manage. My new property manager did a great job. 6 march 2024

Chris · 6 March 2024

Agent replied · 6 March 2024

Hi Chris, we appreciate your custom and listened to your concerns back at the time you mentioned to us and I can see we switched you to a different property manager which I hope is working well for you now.- Emily, B&R

5/5

Trustpilot

Exemplary Service from Bentham & Reeves to manage…

We have used Bentham & Reeves to manage a flat we rent out for c15 years. The service we have received in this time has consistently been excellent whether finding tenants, suggesting pricing, dealing with repairs, financial information and statements - on all aspects of our relationship. The information flow has been exemplary with prompt action, feedback and a proactive approach.

RonaC · 11 April 2022

Agent replied · 23 February 2024

Thank you RonaC for sharing your five star rating here and telling us how happy you've been with our letting & property management service over the last 15 years. We are thrilled to hear you find the service so prompt & exemplary, we are all very encouraged by this. - David M, B&R

5/5

Google

Very helpful agency with professional knowledge about the market!

Mn · 27 May 2025

Agent replied · 27 January 2026

Hi Mn, thanks very much for your lovely feedback regarding the service you have had from our Hyde Park estate agents, we are glad you have benefited from our expertise. Thanks for your custom. - Emily, B&R

5/5

Trustpilot

Fantastic service

Fantastic service! Tanya and the team have alsways been friendly and very helpful

Elson · 31 March 2022

Agent replied · 23 February 2024

Thanks very much Elson, we really appreciate your positive feedback and five star rating here. Great to know Tanya is doing a good job with managing the property.- David M. B&R

5/5

Trustpilot

amazing service...thanks to Brett

amazing service...thanks to Brett and his team for helping so much in accommodating our requests and moving us in so quickly

Margaret · 1 July 2020

Agent replied · 23 February 2024

Thank you Ms Tan, it was our pleasure helping you find your perfect home. We hope you enjoy your apartment and Kensington with all it has to offer. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

A good experience thanks to Tanya's approach

As a tenant, Tanya has always been a pleasure to deal with. Over three years she has always been responsive, helpful, and polite and I'm grateful for all her efforts.

Richard · 15 July 2024

Agent replied · 23 February 2024

Thanks for your highly positive feedback Richard and for sharing your five star rating here with the community. We are glad to hear our service is different to other agents, this is what we strive for so we are very pleased to hear this.- David M, B&R

5/5

Trustpilot

Thomas at Beaufort Park has been…

Thomas at Beaufort Park has been amazing, he made my buying experience so easy, highly recommended !

Cody · 5 May 2021

Agent replied · 23 February 2024

Thank you Cody, we're really pleased to know we made your buying experience of a London property such a highly positive one. We wish you well with your new home.best regards, Emily Taylor, B&R

5/5

Google

I have rented a B&R-managed flat for two years and have been very satisfied with their services. From the initial viewing to moving-in and sorting out any requests soon after, Di, Jade, and Sylvie all have all been easy and pleasant to coordinate with. I would recommend this agency to others.

Rahul · 25 February 2023

Agent replied · 25 February 2024

Hi Rahul, thanks very much for your wonderfully positive feedback about the lettings and management service you've had from our Hyde Park team, they are indeed a dedicated team. We appreciate the five star rating too - thank you. - Emily, B&R

5/5

Trustpilot

Review - Service

I have been dealing with Kayleigh for a while now and she always delivers excellent service - she is thorough and actions all our requirements quickly

Glenn · 20 August 2024

Agent replied · 25 October 2024

Hi Glenn, thank you for your kind feedback about the property management service you've been having from Kayleigh, we are thrilled to hear everything is going well for you and appreciate your custom.- Ruth, B&R

5/5

Trustpilot

swift and professional tenant support

Rahim and Anne from B & R provided swift and professional service in renewing our tenancy, handling our queries and concerns promptly. We're so delighted to have them helping us

Vic · 31 May 2024

Agent replied · 25 October 2024

Hi Vic, we're thrilled to hear you've been delighted with the lettings experience and assistance provided by Rahim and Anne. It is a pleasure to be of service to you and we appreciate you sharing a five star rating here.- Ruth, B&R

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Questions about Benham and Reeves Hyde Park

How many reviews does Benham and Reeves Hyde Park have?

Benham and Reeves's Hyde Park office has 471 reviews across two platforms: 92 on Google, 379 on Trustpilot (across the whole business).

What is Benham and Reeves Hyde Park's rating?

Benham and Reeves Hyde Park is rated 4.6 out of 5 across all 471 reviews, and 4.8 out of 5 on Google from 92 reviews.

Where is Benham and Reeves's Hyde Park office?

Benham and Reeves Hyde Park, 32A Sussex Place, Hyde Park, W2 2TH.

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